QNAP TR-104CT User Manual

Raid enclosure

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RAID Enclosure

Document Version: 1

16/07/2021

TR-104CT

TR-106CT

TR-108CT

User Guide

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Summary of Contents for QNAP TR-104CT

Page 1 RAID Enclosure TR-104CT TR-106CT TR-108CT User Guide Document Version: 1 16/07/2021...
Page 2: Table Of Contents
Power Button.............................. 33 LCD Panel..............................33 LEDs................................36 Audio Alert..............................37 6. Troubleshooting Forcing Storage & Snapshots or QNAP External RAID Manager to Recognize the RAID Enclosure..38 Hot-swapping Failed Drives........................38 Support and Other Resources........................39 7. Glossary QNAP External RAID Manager........................40 QTS................................40...
Page 3 Storage & Snapshots..........................40 8. Notices Limited Warranty............................41 Disclaimer..............................41 GNU Public License............................41 FCC Notice..............................49 CE Notice..............................49 SJ/T 11364-2006............................50 VCCI Notice..............................50 BSMI Notice..............................51...
Page 4: Preface
RAID Enclosure User Guide 1. Preface About This Guide This guide provides information on the QNAP TR-104CT, TR-106CT, and TR-108CT RAID enclosures and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators.
Page 5: Product Overview
About QNAP RAID Enclosures QNAP RAID enclosures are designed to increase the capacity and utility of your NAS or computer. They provide RAID and JBOD support for added compatibility and security across multiple platforms. For quick and efficient data transfer, the TR-104CT, TR-106CT, and TR-108CT feature two Type-C ports that support USB 3.2 Gen 2 and Thunderbolt™...
Page 6: Package Contents
Relative humidity • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Security slot Kensington security slot For the list of compatible drive models, go to https://www.qnap.com/compatibility. Package Contents Item Quantity RAID enclosure Power cord USB 3.2 Gen 2 Type-C to Type-A connector cable...
Page 7: Components
The Thunderbolt 3 cable included in the package does not support a USB connection. Drive tray keys Cable clips Screws for 2.5-inch drives • TR-104CT: 12 • TR-106CT: 18 • TR-108CT: 24 Screws for 3.5-inch drives • TR-104CT: 16 • TR-106CT: 24 •...
Page 8 RAID Enclosure User Guide TR-106CT TR-108CT Component Component Status LED LCD select button Link LED Power button LCD panel Drive LEDs LCD enter button Product Overview...
Page 9: Rear Panel
RAID Enclosure User Guide Rear Panel TR-104CT Component Component Power port Console port Note This port is only for engineering purposes and may not be present. Kensington security slot Type-C ports Note • These ports support USB 3.2 Gen 2 and Thunderbolt 3, and are compatible with Thunderbolt 4.
Page 10 RAID Enclosure User Guide TR-106CT TR-108CT Product Overview...
Page 11: Drive Numbering
USB 3.2 Gen 1 or above. • Port 1 is the upstream port. • Port 2 is the downstream port. Cable clip slots Kensington security slot Console port Note This port is only for engineering purposes. Drive Numbering TR-104CT Product Overview...
Page 12: Safety Information
RAID Enclosure User Guide TR-106CT TR-108CT Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operation. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.
Page 13: Installation Requirements
RAID Enclosure User Guide • To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them. • Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components. Power •...
Page 14: Setting Up The Raid Enclosure
Hardware and peripherals • NAS or computer • Storage drives For the list of compatible drive models, go to https:// www.qnap.com/compatibility. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap Setting Up the RAID Enclosure...
Page 15: Hardware Installation
This section provides information on installing drives, connecting the RAID enclosure to a NAS or computer, and attaching the USB cable clip. Drive Installation QNAP RAID enclosures are compatible with 3.5-inch and 2.5-inch hard drives and 2.5-inch solid-state drives. Installing 3.5-inch Drives on 3.5-inch Trays Warning •...
Page 16 RAID Enclosure User Guide Note The preinstalled drive trays come unlocked. Important Ensure the drive tray keys are stored in a safe place. b. Pull the handle to release the tray. c. Pull the tray out. 3. Install a drive on the tray. a.
Page 17 RAID Enclosure User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the fastening panels to lock the drive to the tray. d.
Page 18 RAID Enclosure User Guide Important QNAP recommends attaching the screws to the drive trays during transport. 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Optional: Lock the tray. Hardware Installation...
Page 19: Installing 2.5-Inch Drives On 3.5-Inch Trays
RAID Enclosure User Guide 5. Power on the RAID enclosure. Important The RAID enclosure may take up to 30 seconds to detect the new device. Installing 2.5-inch Drives on 3.5-inch Trays Warning • Observe electrostatic discharge (ESD) procedures to avoid damage to components. •...
Page 20 RAID Enclosure User Guide Note The preinstalled drive trays come unlocked. Important Ensure the drive tray keys are stored in a safe place. b. Pull the handle to release the tray. c. Pull the tray out. 3. Install a drive on the tray. a.
Page 21 RAID Enclosure User Guide b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. c. Attach the screws. 4. Load the tray into the bay. a.
Page 22: Raid Enclosure Connections
The RAID enclosure may take up to 30 seconds to detect the new device. RAID Enclosure Connections The TR-104CT, TR-106CT, and TR-108CT can connect to a NAS or a computer using a USB, Thunderbolt™ 3, or Thunderbolt™ 4 cable. Important...
Page 23: Connecting The Raid Enclosure To A Nas
Connect the USB cable to a USB port on the NAS. Note QNAP recommends connecting to a USB port on the rear panel of the NAS to ensure an optimal connection. c. Optional: Connect a second RAID enclosure to the NAS.
Page 24: Connecting The Raid Enclosure To A Thunderbolt™ 3 Nas
Connect the Thunderbolt 3 cable to a Thunderbolt port on the NAS. Note QNAP recommends connecting to a Thunderbolt port on the rear panel of the NAS to ensure an optimal connection. c. Optional: Connect additional Thunderbolt devices to the RAID enclosure.
Page 25 RAID Enclosure User Guide One Thunderbolt port supports up to seven Thunderbolt devices, including the host. d. Optional: Connect additional Thunderbolt devices to the NAS. e. Optional: Connect a USB device. Note • A USB-C device must be the last device because it automatically terminates this topology. •...
Page 26: Connecting The Raid Enclosure To A Computer
2. Power on the RAID enclosures. 3. Verify that the RAID enclosures are recognized by the computer. a. Go to your computer's disk management utility or open QNAP External RAID Manager in Windows or macOS. b. Verify that the RAID enclosures are listed.
Page 27 RAID Enclosure User Guide • If the RAID enclosure is off and connects to two Thunderbolt hosts, the port two connection is identified first when powering on the system. • If you use a Thunderbolt connection and both the host and the RAID enclosure are off, you have to wait at least 40 seconds to turn on the host device.
Page 28: Attaching The Cable Clip
The RAID enclosure automatically powers on when the host device is also on. 3. Verify that the RAID enclosures are recognized by the computer. a. Go to your computer's disk management utility or open QNAP External RAID Manager in Windows or macOS.
Page 29: Removing A Cable From The Cable Clip
RAID Enclosure User Guide 5. Fasten the clip to secure the cable. Removing a Cable from the Cable Clip 1. Release the cable clip. Hardware Installation...
Page 30 RAID Enclosure User Guide 2. Remove the cable from the clip. Hardware Installation...
Page 31: Raid Configuration And Management
• You can only use one disk type (HDD or SSD) in a RAID group. Combining different types of disks in one RAID group is not supported. • QNAP recommends creating separate RAID groups for each capacity and type of disk. RAID Type...
Page 32: Storage Modes And Platform Support
• RAID 10 is recommended for application or database storage. Storage Modes and Platform Support QNAP RAID enclosures support different storage modes for NAS devices and computers. Storage Modes RAID Configuration and Management...
Page 33: Raid Capacity Expansion
RAID group can be increased by adding new disks or replacing existing disks one by one, and can be performed while the RAID group is online and accessible to users. This operation is supported in QTS, QuTS hero, and QNAP External RAID Manager. For details, see the respective operating system or software documentation.
Page 34: Basic Operations
RAID Enclosure User Guide 5. Basic Operations This chapter describes basic operations of the RAID enclosure. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off 1. Eject the RAID enclosure The device powers off. through the operating system.
Page 35 RAID Enclosure User Guide Message Type System Message Description System Status System Booting The RAID enclosure is booting. Initializing The RAID enclosure is initializing. Uninitialized The RAID enclosure has uninitialized. Device Name {1}: RAID enclosure customized name A cable connects to a host. To {2} {1}: The Thunderbolt or USB cable {2}: Host server name...
Page 36 RAID Enclosure User Guide Message Type System Message Description Event {1} Connected A TBT or USB cable is connected to a host. To {2} {1}: TBT/USB cable {2}: Host server name Fan Speed Set To The fan speed setting has changed. {1}: Fan speed setting •...
Page 37: Leds
RAID Enclosure User Guide LEDs LEDs indicate system status and related information when the RAID enclosure is powered on. The following LED information applies only when the drive is correctly installed and when the RAID enclosure is connected. For details on the location of the LEDs, see Components. Status Description System Status...
Page 38: Audio Alert
RAID Enclosure User Guide Audio Alert Duration Frequency Description Short beep (0.5 seconds) 1 • The RAID enclosure is starting up. • The RAID enclosure has completed a firmware update. Long beep (2 seconds) 3 (every 5 minutes) • The system fan is not functioning. •...
Page 39: Troubleshooting
Forcing Storage & Snapshots or QNAP External RAID Manager to Recognize the RAID Enclosure If Storage & Snapshots or QNAP External RAID Manager is unable to locate the RAID enclosure, the drives or data may be faulty. 1. Power off the RAID enclosure.
Page 40: Support And Other Resources
8. Wait for 30 seconds or until the RAID enclosure beeps twice. 9. On your NAS or computer, verify the status of the new drive or RAID group is Rebuilding. Support and Other Resources QNAP provides the following resources: Resource Documentation https://download.qnap.com...
Page 41: Glossary
Windows and macOS utility that allows you to view and configure QNAP RAID enclosures QNAP NAS operating system QuTS hero QNAP NAS operating system featuring ZFS file system Storage & Snapshots QTS and QuTS hero utility that allows you to view and configure QNAP external RAID enclosures connected to a QNAP NAS Glossary...
Page 42: Notices
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
Page 43 RAID Enclosure User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
Page 44 RAID Enclosure User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
Page 45 RAID Enclosure User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
Page 46 RAID Enclosure User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
Page 47 RAID Enclosure User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
Page 48 RAID Enclosure User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also receives whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
Page 49 RAID Enclosure User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
Page 50: Fcc Notice
• Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
Page 51: Sj/T 11364-2006
RAID Enclosure User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。部件名称有毒有害物质或元素铅汞镉六价铬多溴联苯多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体显示印刷电路板金属螺帽电缆组装风扇组装电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出...
Page 52: Bsmi Notice
RAID Enclosure User Guide BSMI Notice Notices...

This manual is also suitable for:

Tr-106ct Tr-108ct