QNAP TR-002 User Manual
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QNAP TR-002 User Manual

External raid enclosure
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Document Version: 1
25/02/2019
External RAID
Enclosure
TR-002
TR-004
User Guide

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Summary of Contents for QNAP TR-002

  • Page 1 External RAID Enclosure TR-002 TR-004 User Guide Document Version: 1 25/02/2019...

  • Page 2: Table Of Contents

    Set Button..............................29 LEDs................................29 Audio Alert..............................30 Standby Mode.............................30 6. Troubleshooting Forcing Storage & Snapshots or QNAP External RAID Manager to Recognize the RAID Enclosure..31 Hot-swapping Failed Drives........................31 Support and Other Resources........................32 7. Glossary QTS................................33 QNAP External RAID Manager........................33...
  • Page 3 8. Notices Limited Warranty............................34 Disclaimer..............................34 GNU Public License............................34 FCC Notice..............................42 CE Notice..............................42 SJ/T 11364-2006............................43 VCCI Notice..............................43 BSMI Notice..............................44...

  • Page 4: Preface

    QNAP External RAID Enclosure User Guide 1. Preface About This Guide This guide provides information on the QNAP TR-002 and TR-004 external RAID enclosures and step-by- step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information.

  • Page 5: Product Overview

    This chapter provides basic information about the QNAP TR-002 and TR-004 external RAID enclosures. About QNAP External RAID Enclosures QNAP external RAID enclosures are designed to increase the capacity and utility of your NAS or computer. They provide RAID, JBOD, and port multiplier support for added compatibility and security across multiple platforms.

  • Page 6: Package Contents

    QNAP External RAID Enclosure User Guide Component TR-002 TR-004 Switches • Power Important QNAP recommends waiting at least two seconds after powering off the RAID enclosure before powering it on again. • Mode Dimensions Form factor Tower Dimensions (H x W x D) 169 x 102 x 219 mm 169 x 160.2 x 219 mm...

  • Page 7: Components

    QNAP External RAID Enclosure User Guide Item Quantity Drive tray keys USB cable clip Screws for 2.5-inch drives • TR-002: 6 • TR-004: 12 Screws for 3.5-inch drives • TR-002: 8 • TR-004: 16 Quick Installation Guide (QIG) Components Front Panel...

  • Page 8: Rear Panel

    QNAP External RAID Enclosure User Guide TR-004 Component Component Status LED Drive 3 LED USB LED Drive 4 LED Drive 1 LED Eject button Drive 2 LED USB One Touch Copy button Rear Panel TR-002 Product Overview...

  • Page 9: Drive Numbering

    QNAP External RAID Enclosure User Guide TR-004 Component Component Set button Power input Mode switch USB cable clip slot • TR-002: USB 3.1 Gen 2 Type-C port Kensington security slot • TR-004: USB 3.0 Type-C port Power switch System fan Drive Numbering TR-002 Product Overview...

  • Page 10: Installation Requirements

    QNAP External RAID Enclosure User Guide TR-004 Installation Requirements Category Item Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F) • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) • Flat, anti-static surface without exposure to direct sunlight, liquids,...
  • Page 11 QNAP External RAID Enclosure User Guide 3. Connect the power cord. 4. Connect the RAID enclosure to your NAS or computer. For details, see the following topics: • Connecting the RAID Enclosure to a NAS • Connecting the RAID Enclosure to a Computer 5.

  • Page 12: Hardware Installation

    This section provides information on installing drives, connecting the RAID enclosure to a NAS or computer, and attaching the USB cable clip. Drive Installation QNAP external RAID enclosures are compatible with 3.5-inch and 2.5-inch hard drives and 2.5-inch solid- state drives. Installing 3.5-inch Drives on 3.5-inch Trays Warning •...
  • Page 13 QNAP External RAID Enclosure User Guide 3. Install a drive on the tray. a. Remove the fastening panels from the sides of the tray. b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray.
  • Page 14 QNAP External RAID Enclosure User Guide d. Optional: Attach the screws to further secure the drive. Important QNAP recommends attaching the screws to the drive trays during transport. 4. Load the tray into the drive bay. a. Insert the tray into the bay.

  • Page 15: Installing 2.5-Inch Drives On 3.5-Inch Trays

    QNAP External RAID Enclosure User Guide c. Optional: Lock the tray. 5. Power on the RAID enclosure. Important The RAID enclosure may take up to 30 seconds to detect the installation of the new drive. Installing 2.5-inch Drives on 3.5-inch Trays Warning •...
  • Page 16 QNAP External RAID Enclosure User Guide • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the RAID enclosure. 2. Remove a drive tray. a. Optional: Unlock the tray. Note The preinstalled drive trays come unlocked.
  • Page 17 QNAP External RAID Enclosure User Guide 3. Install a drive on the tray. a. Remove the right fastening panel from the tray. b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
  • Page 18 QNAP External RAID Enclosure User Guide 4. Load the tray into the drive bay. a. Insert the tray into the bay. b. Push the handle. c. Optional: Lock the tray. Hardware Installation...

  • Page 19: Connecting The Raid Enclosure To A Nas

    The RAID enclosure may take up to 30 seconds to detect the installation of the new drive. Connecting the RAID Enclosure to a NAS A QNAP NAS can support a maximum of two external RAID enclosures. 1. Connect the RAID enclosure to the NAS.

  • Page 20: Connecting The Raid Enclosure To A Computer

    Connecting the RAID Enclosure to a Computer A Windows, macOS, or Linux computer does not limit the number of RAID enclosures it can support. However, QNAP recommends keeping the maximum RAID enclosure connections to four at a time. 1. Connect the RAID enclosure to a computer.

  • Page 21: Attaching The Usb Cable Clip

    2. Power on the RAID enclosures. 3. Verify that the RAID enclosures are recognized by the computer. a. Go to your computer's disk management utility or open QNAP External RAID Manager in Windows or macOS. b. Verify that the RAID enclosures are listed.
  • Page 22 QNAP External RAID Enclosure User Guide 2. Insert the cable into the clip. 3. Fasten the clip to secure the cable. Hardware Installation...

  • Page 23: Removing A Usb Cable From The Usb Cable Clip

    QNAP External RAID Enclosure User Guide Removing a USB Cable from the USB Cable Clip 1. Release the cable clip. 2. Remove the cable from the clip. Hardware Installation...
  • Page 24 QNAP External RAID Enclosure User Guide Hardware Installation...

  • Page 25: Raid Configuration

    • You can only use one disk type (HDD or SSD) in a RAID group. Combining different types of disk in one RAID group is not supported. • QNAP recommends creating separate RAID groups for each capacity and type of disk. Note The RAID enclosure does not support capacity expansion or RAID-level migration.
  • Page 26 QNAP External RAID Enclosure User Guide RAID Type Number of Description Compatibility Disks RAID 0 2 or more • Disks are combined together using • TR-002 striping. • TR-004 • RAID 0 offers the fastest read/write speeds and uses the total capacity of all the disks.

  • Page 27: Storage Modes

    QNAP External RAID Enclosure User Guide Storage Modes QNAP external RAID enclosures support different storage modes for NAS devices and computers. Storage Mode Description NAS Storage Add storage capacity to a QNAP NAS by creating a storage pool or static volume.

  • Page 28: Configuring Raid Settings Using The Mode Switch

    Pressing the Set button is not necessary when switching to Software Control mode. 4. Verify that the settings have been applied. a. Open QNAP External RAID Manager on your computer or go to Storage & Snapshots in QTS. b. Verify that the settings have changed.
  • Page 29 Pressing the Set button is not necessary when switching to Software Control mode. 6. Verify that the settings have been applied. a. Open QNAP External RAID Manager on your computer or go to Storage & Snapshots in QTS. b. Verify that the settings have changed.

  • Page 30: Basic Operations

    This chapter describes basic operations of the external RAID enclosure. Eject Button Pressing the Eject button disconnects the external RAID enclosure or its partitions from a QNAP NAS running QTS 4.3.6 (or later) or a Windows computer running the QNAP External RAID Manager utility.

  • Page 31: Audio Alert

    The RAID enclosure only enters standby mode if the USB power design of the host supports this feature. • The USB cable is disconnected. Note The TR-002 will not enter standby mode during RAID rebuilding. If prompted to enter standby mode during RAID rebuilding, the TR-002 will finish RAID rebuilding before entering standby mode. Basic Operations...

  • Page 32: Troubleshooting

    Forcing Storage & Snapshots or QNAP External RAID Manager to Recognize the RAID Enclosure If Storage & Snapshots or QNAP External RAID Manager is unable to locate the RAID enclosure, the drives or data may be faulty. 1. Power off the RAID enclosure.

  • Page 33: Support And Other Resources

    QNAP External RAID Enclosure User Guide 12. Locate the volume that contains the new drive and then verify that the status is Rebuilding. Support and Other Resources QNAP provides the following resources: Resource Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com...

  • Page 34: Glossary

    QNAP External RAID Manager Windows and macOS utility that allows you to view and configure QNAP external RAID enclosures Storage & Snapshots QTS utility that allows you to view and configure QNAP external RAID enclosures connected to a QNAP Glossary...

  • Page 35: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 36 QNAP External RAID Enclosure User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too.
  • Page 37 QNAP External RAID Enclosure User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 38 QNAP External RAID Enclosure User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 39 QNAP External RAID Enclosure User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 40 QNAP External RAID Enclosure User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 41 QNAP External RAID Enclosure User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
  • Page 42 QNAP External RAID Enclosure User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.

  • Page 43: Fcc Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

  • Page 44: Sj/T 11364-2006

    QNAP External RAID Enclosure User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。...

  • Page 45: Bsmi Notice

    QNAP External RAID Enclosure User Guide BSMI Notice Notices...

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