QNAP External RAID Enclosure User Guide 1. Preface About This Guide This guide provides information on the QNAP TR-004U external RAID enclosure and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators.
This chapter provides basic information about the QNAP TR-004U external RAID enclosure. About the TR-004U The TR-004U external RAID enclosure is designed to increase the capacity and utility of your NAS or server. It provides RAID, JBOD, and port multiplier support for added compatibility and security across multiple platforms.
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QNAP External RAID Enclosure User Guide Component TR-004U Switches • Power Important QNAP recommends waiting at least two seconds after powering off the RAID enclosure before powering it on again. • Mode Dimensions Form factor 1 U Rackmount Dimensions (H x W x D) 44 x 439 x 291 mm (1.7 x 17.3 x 11.4 in)
QNAP External RAID Enclosure User Guide Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents Item Quantity TR-004U Power cord USB Type-C to Type-A connector cable Drive tray keys USB cable clip Screws for 3.5-inch drives...
QNAP External RAID Enclosure User Guide Component Component USB cable clip slot Power switch USB 3.0 Type-C port Kensington security slot Mode switch Power input Set button Drive Numbering Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations.
QNAP External RAID Enclosure User Guide Moving Parts • Moving fan blades: Keep your body parts away from moving fan blades while the device is connected to a power source. • Moving components: Keep your body parts away from other moving components.
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QNAP External RAID Enclosure User Guide 5. Connect the RAID enclosure to your NAS or server. For details, see the following topics: • Connecting the RAID Enclosure to a NAS • Connecting the RAID Enclosure to a Server 6. Power on the RAID enclosure.
This section provides information on installing drives and handles and connecting the RAID enclosure to a NAS or server. Drive Installation The TR-004U is compatible with 3.5-inch and 2.5-inch hard drives and 2.5-inch solid-state drives. Installing 3.5-inch Drives on 3.5-inch Trays Warning •...
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QNAP External RAID Enclosure User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
QNAP External RAID Enclosure User Guide c. Optional: Lock the tray. 5. Power on the RAID enclosure. Important The RAID enclosure may take up to 30 seconds to detect the installation of the new drive. Installing 2.5-inch Drives on 3.5-inch Trays Warning •...
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QNAP External RAID Enclosure User Guide • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the RAID enclosure. 2. Remove a drive tray. a. Optional: Unlock the tray. Note The preinstalled drive trays come unlocked.
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QNAP External RAID Enclosure User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
QNAP External RAID Enclosure User Guide c. Optional: Lock the tray. 5. Power on the RAID enclosure. Important The RAID enclosure may take up to 30 seconds to detect the installation of the new drive. Installing Handles Installing handles enables you to better grip and secure the RAID enclosure.
Attach the screws. 4. Install a second handle on the other side of the chassis. 5. Power on the RAID enclosure. Connecting the RAID Enclosure to a NAS A QNAP NAS can support a maximum of two external RAID enclosures. Hardware Installation...
Warning Boot failures may occur when disconnecting and reconnecting the external device from the host device repeatedly within a short time. QNAP recommends waiting 10 seconds before reconnecting the external device to the host device. 1. Connect the RAID enclosure to the NAS.
2. Power on the RAID enclosure. 3. Verify that the RAID enclosure is recognized by the server. a. Go to your server's disk management utility or open QNAP External RAID Manager in Windows or macOS. b. Verify that the RAID enclosure is listed.
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QNAP External RAID Enclosure User Guide 2. Insert the cable into the clip. 3. Fasten the clip to secure the cable. Hardware Installation...
QNAP External RAID Enclosure User Guide Removing a USB Cable from the USB Cable Clip 1. Release the cable clip. 2. Remove the cable from the clip. Hardware Installation...
QNAP External RAID Enclosure User Guide Rail Kits The TR-004U is compatible with the following models: • RAIL-B02 Rail kits are not included with the RAID enclosure and must be purchased separately. For details, contact an authorized reseller or go to http://shop.qnap.com.
• You can only use one disk type (HDD or SSD) in a RAID group. Combining different types of disk in one RAID group is not supported. • QNAP recommends creating separate RAID groups for each capacity and type of disk. Note The RAID enclosure does not support capacity expansion or RAID-level migration.
QNAP External RAID Enclosure User Guide RAID Type Number of Disks Description RAID 0 2 or more • Disks are combined together using striping. • RAID 0 offers the fastest read/write speeds and uses the total capacity of all the disks.
Important • QNAP recommends using only one disk type (HDD or SSD) in a RAID group. If different types of disk are combined in one RAID group, the RAID group will function according to the speed of the slowest disk.
Pressing the Set button is not necessary when switching to Software Control mode. 4. Verify that the settings have been applied. a. Open QNAP External RAID Manager on your server or go to Storage & Snapshots in QTS. b. Verify that the settings have changed.
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Pressing the Set button is not necessary when switching to Software Control mode. 6. Verify that the settings have been applied. a. Open QNAP External RAID Manager on your server or go to Storage & Snapshots in QTS. b. Verify that the settings have changed.
QNAP External RAID Enclosure User Guide 5. Basic Operations This chapter describes basic operations of the external RAID enclosure. Set Button The Set button is used for configuring the RAID settings from the rear panel of the external RAID enclosure.
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QNAP External RAID Enclosure User Guide Status Description System Status Green The RAID enclosure is ready. • The drive is invalid. • The disk volume has reached its full capacity. • The disk volume is about to reach its full capacity.
QNAP External RAID Enclosure User Guide Status Description Blue • The RAID enclosure is connected to the host. • Data is finished copying. Flashes blue every second • Data is being copied. • The device firmware is being updated. Important...
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QNAP External RAID Enclosure User Guide are paused. Upon waking, the RAID enclosure returns to the previous system state and any paused processes are resumed. The RAID enclosure enters standby mode under the following conditions: • The host enters hibernation or standby mode or is powered off.
Forcing Storage & Snapshots or QNAP External RAID Manager to Recognize the External RAID Enclosure If Storage & Snapshots or QNAP External RAID Manager is unable to locate the RAID enclosure, the drives or data may be faulty. 1. Power off the RAID enclosure.
QNAP External RAID Enclosure User Guide 12. Locate the volume that contains the new drive and then verify that the status is Rebuilding. Support and Other Resources QNAP provides the following resources: Resource Documentation https://docs.qnap.com Helpdesk https://helpdesk.qnap.com Downloads https://download.qnap.com Community Forum https://forum.qnap.com...
QNAP External RAID Manager Windows and macOS utility that allows you to view and configure QNAP external RAID enclosures Storage & Snapshots QTS utility that allows you to view and configure QNAP external RAID enclosures connected to a QNAP Glossary...
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
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QNAP External RAID Enclosure User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too.
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QNAP External RAID Enclosure User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
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QNAP External RAID Enclosure User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
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QNAP External RAID Enclosure User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
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QNAP External RAID Enclosure User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
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QNAP External RAID Enclosure User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
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QNAP External RAID Enclosure User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. CE Notice This QNAP NAS complies with CE Compliance Class A.