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FatTwin
®
F610P2-RTN
USER'S MANUAL
Revision 1.0a

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Summary of Contents for Supermicro FatTwin F610P2-RTN

  • Page 1 FatTwin ® F610P2-RTN USER’S MANUAL Revision 1.0a...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...
  • Page 4: Table Of Contents

    Preface Preface Contents Contacting Supermicro ......................8 Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Drive Carrier Indicators ....................11 Control Panel .........................12 Rear View ..........................13 1.3 System Architecture ......................15 Main Components ......................15 System Block Diagram ......................16 1.4 Motherboard Layout ......................17...
  • Page 5 Preface Chapter 3 Maintenance and Component Installation 3.1 Removing Power ........................27 Removing System Power ....................27 Removing Power from a Node ..................27 3.2 Accessing the Node ......................28 Removing a Node Cover ....................28 3.3 Static-Sensitive Devices .....................29 Precautions ........................29 3.4 Processor and Heatsink Installation ...................30 The Processor Carrier Assembly ..................31 The Processor Heatsink Module (PHM) ................33 Installing the PHM into the CPU Socket ................34...
  • Page 6 Preface Removing and Installing the Backplane ................52 Removing the Backplane ....................52 Installing the Backplane ....................53 Installing the Motherboard ....................54 Compatible Motherboards .....................54 Permanent and Optional Standoffs ................54 Installing M.2 Solid State Drives ..................56 Installing M.2 Drives ......................56 3.8 System Cooling ........................57 Installing Air Shrouds ......................58 3.9 Expansion Cards ........................59 Expansion Card Installation ...................59...
  • Page 7 7.7 Where to Get Replacement Components ................92 7.8 Reporting an Issue ......................92 Technical Support Procedures ..................92 Returning Merchandise for Service ...................92 Vendor Support Filing System ..................93 7.9 Feedback ..........................93 7.10 Contacting Supermicro ......................94 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...
  • Page 8: Contacting Supermicro

    Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML...
  • Page 9: Chapter 1 Introduction

    Chapter 1 Introduction 1.1 Overview This chapter provides a brief outline of the functions and features of the FatTwin F610P2-RTN. This system is based on the X12DPFR-AN6 motherboard and the CSE-F418BC3-R2K20BP chassis. The F610P2-RTN is a multi-node system ideal for HPC and Big Data, Data Center Enterprise, Scale-Out Storage, and Virtualization Server applications.
  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Node Control Panels Node Control Panels Node Control Panels Node Control Panels Figure 1-1. Front View Logical Node and HDD Designations Node Associated Hard Drives...
  • Page 11: Drive Carrier Indicators

    Chapter 1: Introduction Drive Carrier Indicators Each drive carrier has two LED indicators: an activity indicator and a status indicator. For RAID configurations using a controller, the meaning of the status indicator is described in the table below. For OS RAID or non-RAID configurations, some LED indications are not supported, such as hot spare.
  • Page 12: Control Panel

    Chapter 1: Introduction Control Panel Power Button NIC LED Information LED UID LED Figure 1-2. Control Panel Control Panel Features Feature Description The main power button on each of the eight control panels is used to apply or remove power from the power supply to each of the eight systems in the chassis.
  • Page 13: Rear View

    Chapter 1: Introduction Rear View Power Supplies Power Supplies (for right-side nodes) (for left-side nodes) 1+1 power redundancy 1+1 power redundancy Figure 1-3. System: Rear View System Features: Rear Item Feature Description Power Supplies* Four redundant 2200W power supplies Rear I/O Ports Each node has its own rear I/O ports.
  • Page 14 Chapter 1: Introduction Power supplied from Power supplied from Power Grid A Power Grid A PWS Slot2 PWS Slot2 PWS Slot2 PWS Slot2 Right-side nodes Right-side nodes Left-side nodes Left-side nodes PWS Slot1 PWS Slot1 PWS Slot1 PWS Slot1 Power supplied from Power supplied from Power Grid B Power Grid B...
  • Page 15: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system electrical components, a system block diagram, and a motherboard layout with the connectors and jumpers called out. Main Components 3 r d G e n e r a t i o n DIMM Slots Intel Xeon Scalable Processor...
  • Page 16: System Block Diagram

    Chapter 1: Introduction System Block Diagram The block diagram below shows the connections and relationships between the subsystems and major components of the overall system. CPU 1 CPU 2 SKT-P+ SKT-P+ 10.4GT/s or 11.2GT/s P3 P1 P0 P2 DMI3 P0 P1 P2 P3 DMI3 Up to 3200MT/s Up to 3200MT/s PCIe Slot...
  • Page 17: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12DPFR-AN6 motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.
  • Page 18 Chapter 1: Introduction UID_LED1 BMC_LAN JUSB1 (JVGA) JVGA1 USB0/1 (3,0) JCOM1 JPME1 USB0/1 IPMI_LAN (3.0) JADV1 JPMB1 CPLD1 JSXB1 JAIOM1 BATTERY BATTERY AIOM:CPU1 PCI-E 4.0 X16 RAID KEY S~SATA1 X12DPFR-AN6 S~SATA0 REV:1.00A JBT1 JPWR_HDD1 CMOS CLEAR JPSON1 JTPM1 I-SATA0~3 I~SATA0~3 I~SATA4~7 P1-DIMMG1 I-SATA4~7...
  • Page 19: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JPME1 ME Manufacturing Recovery Pins 1-2 (Normal) Description Status UID_LED1 Unit Identifier (UID) LED Solid Blue: Unit Identified Connector Description Onboard battery FAN1 ~ FAN3 CPU/System fan headers JCOM1 Rear I/O COM port...
  • Page 20: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.
  • Page 21: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.
  • Page 22: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.
  • Page 23: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided.
  • Page 24: Installing The Chassis Rails

    Chapter 2: Server Installation Installing the Chassis Rails Begin the rack mounting procedure by installing the inner rails to the server chassis. 1. Position the front and rear chassis rail sections along the side of the server making sure the screw holes line up. Note that these two rails are left/right specific. 2.
  • Page 25: Installing The Rack Rails

    Chapter 2: Server Installation Installing the Rack Rails Determine where you want to place the server in the rack (see the Rack and Server Precautions in Section 2.2). Note that servers should always be installed to the bottom of a rack first for stability reasons.
  • Page 26: Removing The Chassis From The Rack

    Chapter 2: Server Installation Removing the Chassis from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.
  • Page 27: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of some components require that power first be removed from the system.
  • Page 28: Accessing The Node

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the Node Each node in the F610P2-RTN has a removable top cover for easy access to the inside. Removing a Node Cover 1. Remove the screw shown below. 2. Slide the cover toward the rear of the node until it reaches the unlocked position. 3.
  • Page 29: Static-Sensitive Devices

    Chapter 3: Maintenance and Component Installation 3.3 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid damaging your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect the system PCBs from ESD. Precautions •...
  • Page 30: Processor And Heatsink Installation

    • Thermal grease is pre-applied on new heatsinks. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • Graphics in this manual are for illustration only. Your components may look different.
  • Page 31: The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation The Processor Carrier Assembly The processor carrier assembly is comprised of the processor and the processor carrier. 1. Hold the processor with the land grid array (LGA, gold contacts) facing down. Locate the gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown below.
  • Page 32 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the carrier and, if necessary, press it down as shown below. Lever 4. Align the CPU keys on the processor (A & B) with those on the carrier (a & b) as shown below.
  • Page 33: The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation The Processor Heatsink Module (PHM) After creating the processor carrier assembly, mount the heatsink onto the carrier assembly to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied. Otherwise, apply the proper amount of thermal grease to the underside of the heatsink.
  • Page 34: Installing The Phm Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Installing the PHM into the CPU Socket 1. Remove the plastic protective cover from the CPU socket. Gently squeeze the grip tabs then pull the cover off. CPU Socket with Plastic Protective Cover Grip Tabs...
  • Page 35 Chapter 3: Maintenance and Component Installation 2. Locate four threaded fasteners (a, b, c, d) on the CPU socket. CPU Socket Threaded Fastener (a, b, c, d: Threaded Fasteners) CPU Socket Pin1 3. Locate four PEEK nuts (A, B, C, D) and four rotating wires (1, 2, 3, 4) on the heatsink as shown below.
  • Page 36 Chapter 3: Maintenance and Component Installation nut A (next to the triangles and pin 1) on the heatsink with threaded fastener "a" on the CPU socket. Also align nuts B, C, D on the heatsink with threaded fasteners b, c, d on the CPU socket.
  • Page 37: Removing The Phm From The Cpu Socket

    Chapter 3: Maintenance and Component Installation Removing the PHM from the CPU Socket Be sure the system is shut down and all AC power cords are unplugged. 1. Use a t30-bit screwdriver to loosen the four PEEK nuts on the heatsink in the sequence of A, B, C, and D.
  • Page 38: Removing The Processor Carrier Assembly From The Phm

    Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the PHM Detach the four plastic clips (a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (A, B, C, D) as shown below, and lift off the processor carrier assembly. Processor Carrier Assembly Pin1 Pin1...
  • Page 39: Removing The Processor From The Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the Carrier Assembly Unlock the lever from its locked position and push it upwards to disengage the processor from the carrier as shown below right. Carefully remove the processor from the carrier. Processor Carrier Assembly Lever Note: Handle the processor with care to avoid damage.
  • Page 40: Memory Support And Installation

    Chapter 3: Maintenance and Component Installation 3.5 Memory Support and Installation Note: Check the Supermicro website for recommended memory modules. Important: Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. Memory Support The X12DPFR-AN6 supports up to 16 DIMM slots for up to 2TB DDR4-3200 RDIMM/LRDIMM or up to 4TB Intel®...
  • Page 41: Memory Population Table For 3Rd Gen Intel Scalable Processor

    Chapter 3: Maintenance and Component Installation Memory Population Table for 3rd Gen Intel Scalable Processor Memory Population Table (w/16 Slots) When 1 CPU is used: Memory Population Sequence 1 CPU & 1 DIMM CPU1: P1-DIMMA1 1 CPU & 2 DIMMs CPU1: P1-DIMMA1/P1-DIMME1 1 CPU &...
  • Page 42: Intel Optane Pmem 200 Series Memory Population Table

    Chapter 3: Maintenance and Component Installation Intel Optane PMem 200 Series Memory Population Table 16-DIMM Motherboard PMem Population within 1 CPU DDR4+Pmem Mode AD Interleave P1-DIMMF1 P1-DIMME1 P1-DIMMH1 P1-DIMMG1 P1-DIMMC1 P1-DIMMD1 P1-DIMMA1 P1-DIMMB1 One - x4 PMem DDR4 PMem DDR4 DDR4 PMem DDR4...
  • Page 43: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the slots based on the recommended DIMM population tables shown above. 2. Push the release tabs on both ends of the DIMM slot outwards to unlock it. 3.
  • Page 44: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.6 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.
  • Page 45: System Nodes

    The drives are mounted in toolless drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow. Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website product pages at https://www.supermicro.com/products/nfo/Ultra.cfm.
  • Page 46: Removing Nodes From The Chassis

    Chapter 3: Maintenance and Component Installation Removing Nodes from the Chassis Each of the eight individual nodes may be removed from the chassis. Note that when a node is removed from the chassis, the hard drives located in the node will shut-down. Removing a Node 1.
  • Page 47: Removing The Cover From The Node

    Chapter 3: Maintenance and Component Installation Removing the Cover from the Node Removing the Node Cover 1. Remove the screw shown below. 2. Slide the cover toward the rear of the node until it reaches the unlocked position. 3. Lift the top cover up and off the node. Figure 3-5.
  • Page 48: Drive Layout Configurations

    Chapter 3: Maintenance and Component Installation Drive Layout Configurations NVMe, SAS and SATA drives may be used in combination within each node. SAS and SATA drives may be added in any configuration/order. However, when using a combination of SAS/ SATA with NVMe drives, they should be installed to conform to the configurations shown below.
  • Page 49: Installing And Removing 2.5" Hard Drives

    Chapter 3: Maintenance and Component Installation Installing and Removing 2.5" Hard Drives Removing 2.5" Hard Drive Carriers from the Node 1. Press the release button on the drive carrier. This extends the drive bay handle. 2. Use the handle to pull the drive carrier out of the chassis. Figure 3-6.
  • Page 50: Hot-Swap For Nvme Drives

    Note: Your operating system must have RAID support to enable the hot-plug capability of the hard drives. Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the X12DPFR-AN6 web page at http:// www.supermicro.com/products/nfo/files/storage/SBB-HDDCompList.pdf...
  • Page 51: Checking The Temperature Of An Nvme Drive

    Chapter 3: Maintenance and Component Installation Figure 3-7. BMC Screenshot Replacing the Drive 1. Insert the replacement drive. 2. BMC > Server Health > NVMe SSD 3. Select Device, Group and slot and click Insert. The drive Status LED indicator flashes red, then turns off.
  • Page 52: Removing And Installing The Backplane

    Chapter 3: Maintenance and Component Installation Removing and Installing the Backplane The CSE-F418BC3 chassis backplane is located behind the hard drives and in front of the front system fans in each node. Although backplane failure rarely occurs, in the event of a backplane failure, follow the instructions below.
  • Page 53: Installing The Backplane

    Chapter 3: Maintenance and Component Installation Installing the Backplane Installing the Backplane into the Chassis 1. Ensure that all of the hard drive carriers have been removed from the bays in the front of the node. 2. Ease the backplane forward, against the front of the chassis. 3.
  • Page 54: Installing The Motherboard

    Installing the Motherboard Compatible Motherboards For the most up-to-date information on compatible motherboards and other parts, visit the Supermicro website at www.supermicro.com. Permanent and Optional Standoffs Standoffs prevent short circuits by creating space between the motherboard and the floor of the node. The CSE-F418BC3 chassis includes permanent standoffs in locations used by most motherboards.
  • Page 55 Chapter 3: Maintenance and Component Installation Figure 3-9. Installing the Motherboard in the Node Tray...
  • Page 56: Installing M.2 Solid State Drives

    Chapter 3: Maintenance and Component Installation Installing M.2 Solid State Drives The X12DPFR-AN6 supports M.2 SSDs with a PCIe 4.0 x8 slot (JSXB2), which supports two PCIe 4.0 x4 NVMe SSDs. M.2 form factors 2242/2260/2280 are supported via AOC-SMG4- 2M2-F. M.2 allows for a variety of card sizes with increased functionality and storage efficiency. Installing M.2 Drives 1.
  • Page 57: System Cooling

    Chapter 3: Maintenance and Component Installation 3.8 System Cooling The F610P2-RTN includes three 4-cm cooling fans per node for a total of 24 in the system. These fans are NOT hot-plug and must be replaced when they fail. Removing Internal System Fans 1.
  • Page 58: Installing Air Shrouds

    Chapter 3: Maintenance and Component Installation Installing Air Shrouds Air shrouds concentrate airflow to maximize fan efficiency. The CSE-F418BC3 chassis requires a two-piece air shroud in each node. Installing an Air Shroud 1. Make sure that the motherboard and all components are properly installed in each node. 2.
  • Page 59: Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.9 Expansion Cards The F610P2-RTN includes one riser card in each node to support the use of an expansion (add-on) cards. Before following the procedure below to install expansion cards, first turn off and remove power from the system as described in Section 3.1 then remove the top cover.
  • Page 60 Chapter 3: Maintenance and Component Installation PCIe Slot Bracket Riser Card Figure 3-14. Installing the PCIe Slot Bracket Assembly...
  • Page 61: Installing An Aiom Module

    Chapter 3: Maintenance and Component Installation Installing an AIOM Module Each node in the system has one front mounted AIOM module, which adds various I/O ports to the node depending upon the module selected. To install a module, use the procedure below. Installing an AIOM module 1.
  • Page 62: Power Supply

    Failed power supply modules can be replaced without powering-down the system. Replacement modules can be ordered directly from Supermicro. An amber light on the power supply is illuminated when the power is switched off. A green light indicates that the power supply is operating.
  • Page 63: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.11 Cable Routing Diagram Refer to the diagram below for a representation of how the main cables are routed throughout the system. When disconnecting cables to add or replace components, refer to this diagram when adding or replacing components so you can reroute them in the same manner.
  • Page 64: Bmc Reset

    Chapter 3: Maintenance and Component Installation 3.12 BMC Reset The BMC can be reset using the UID button. • Reset – Press and hold the button. After six seconds, the LED blinks at 2Hz. The BMC resets and the reset duration is ~250 ms. Then the BMC starts to boot. •...
  • Page 65: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.
  • Page 66: Headers And Connectors

    The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro (optional). A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the hard drive is not installed in the system.
  • Page 67: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports Rear I/O Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-1. Rear I/O Ports Rear I/O Ports Description COM Port 1 BMC LAN Port USB0/1 Ports (USB3.0) VGA Port...
  • Page 68 Chapter 4: Motherboard Connections Universal Serial Bus (USB) Ports and Headers There are two USB 3.0 ports (USB0/1 located on the rear I/O panel). These USB ports and headers can be used for USB support via USB cables (not included). Rear I/O Panel USB0/1 (3.0) Pin Definitions Pin#...
  • Page 69: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.
  • Page 70: Led Indicators

    Chapter 4: Motherboard Connections ME Recovery JPME1 is used for ME Firmware Recovery mode, which will limit system resources for essential function use only without putting restrictions on power use. In the single operation mode, online upgrade will be available via Recovery mode. ME Recovery Jumper Settings Jumper Setting...
  • Page 71: Storage Ports

    Chapter 4: Motherboard Connections 4.6 Storage Ports I-SATA 3.0 and S-SATA 3.0 Ports The X12DPFR-AN6 has eight I-SATA 3.0 ports (I-SATA0~7) and two S-SATA (S-SATA0-1) ports. These SATA ports are supported by the Intel C621A chipset and provide serial-link signal connections. NVM Express Ports Three NVM Express ports are located at JNVME1/JNVME2/JNVME3 on the motherboard.
  • Page 72: Chapter 5 Software

    USB/SATA DVD drive, or a USB flash drive, or the BMC. 2. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 73 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.
  • Page 74: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wftp/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to to a USB flash drive or a DVD.
  • Page 75: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).
  • Page 76: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.
  • Page 77: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. 6.1 Optional Parts List Optional Parts List Description Part Number Quantity Cable to support two NVMe drives CBL-SAST-1223-85 Cable kit to support four NVMe drives CBL-KIT-FRI10-NVME4 Cable kit to support six NVMe drives CBL-KIT-FRI10-NVME6...
  • Page 78: Add-On Card For Internal M.2 Nvme

    Chapter 6: Optional Components 6.2 Add-on Card for Internal M.2 NVMe Two M.2 NVMe devices can be supported with the optional AOC-SMG4-2M2-F add-on card (2242/2260/2280) Several SSD lengths are supported—42mm, 60mm, and 80mm. For each length, there is a hole in the storage adapter card for a plastic standoff. The following combinations are supported: •...
  • Page 79: Cachevault(S)

    Chapter 6: Optional Components 6.3 CacheVault(s) CacheVault for Broadcom 3908 with SuperCap mounting SuperCap Location Figure 6-2. SuperCap Connection...
  • Page 80: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Menu Icon Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.
  • Page 81: Baseboard Management Controller Interface

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller Interface The system supports the Baseboard Management interface. BMC is used to provide remote access, monitoring and management. There are several BIOS settings that are related to BMC.
  • Page 82: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components.
  • Page 83: System Boot Failure

    2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad...
  • Page 84 Chapter 7: Troubleshooting and Support 4. System cooling: Check the system cooling to make sure that all heatsink fans and CPU/ system fans, etc., work properly. Check the hardware monitoring settings in the BMC to make sure that the CPU and system temperatures are within the normal range. Also check the front panel Overheat LED and make sure that it is not on.
  • Page 85: Crash Dump Using Bmc

    Chapter 7: Troubleshooting and Support 7.4 Crash Dump Using BMC In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC.
  • Page 86: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 87 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 88 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 89 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 90 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.
  • Page 91: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.6 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.
  • Page 92: Where To Get Replacement Components

    7.7 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.
  • Page 93: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.9 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.
  • Page 94: Contacting Supermicro

    Chapter 7: Troubleshooting and Support 7.10 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.
  • Page 95: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 96 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 97 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 98 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 99 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 100 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
  • Page 101 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 102 Appendix A: Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 103 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 104 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 105 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 106 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 107 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时,背板上有很危险的电压或能量,进行维修时务必小心。 警告 當系統正在進行時,背板上有危險的電壓或能量,進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 108 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 109 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 110 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 111 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 112 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 113 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 114 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...
  • Page 115: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors (per node) Dual 3rd Gen Intel® Xeon® Scalable processors in LGA-4189 sockets; UPI up to 10.4GT/s. Supports TDP for a single populated CPU up to 270W or for dual populated CPUs up to 185W. Note: Refer to the motherboard specifications pages on our website for updates to supported processors.
  • Page 116 Appendix B: System Specifications Regulatory Compliance FCC, ICES, CE, VCCI, RCM, UKCA, NRTL, CB Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive) Electromagnetic Compatibility Regulations 2016 FCC Part 15 Subpart B ICES-003 VCCI-CISPR 32 AS/NZS CISPR 32 EN/BS EN55032 EN/BS EN55035 EN/BS 61000-3-2 EN/BS 61000-3-3 EN/BS 61000-4-2...

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