Warranty - Firman H07552 Owner's Manual

HOW TO ORDER REPLACEMENT PARTS
1. Model No. ,Rev. Level and Serial No. and
all specifications shown on the Model No./Serial
No. plate.
2. Parts number or numbers as shown in the
Parts List section.
3. A brief description of the trouble with the
generator.
REGISTER YOUR PRODUCT
Register your Firman generator online at
www.firmanpowerequipment.com

WARRANTY

FIRMAN Life Time Limited Warranty
Repair/Replacement Warranty
FIRMAN warrants to the original purchaser that the
mechanical and electrical components will be free
of defects in material and workmanship for a period
of one(1) year(parts and labor) and life time(parts
and technical support) from the original date of
purchase 90 days [parts and labor] and 180 days
[parts] for commercial
Transportation charges on product submitted for
repair or replacement under this warranty are the
sole responsibility of the purchaser.
& industrial use.
This warranty only applies to the original purchaser
and is not transferable.
Do Not Return the Unit to the Place of
Purchase
Contact the FIRMAN Service Center and FIRMAN
will troubleshoot any issue via phone or e-mail. If
the problem is not corrected by this method,
FIRMAN will, at its option, authorize evaluation,
repair or replacement of the defective part or
component at a FIRMAN Service Center. FIRMAN
will provide you with a case number for warranty
service. Please keep it for future reference. Repairs
or replacements without prior authoriz -ation, or at
an unauthorized repair facility, will not be covered
by this warranty.
Normal Wear
Your product needs periodic parts and service to
perform well. This warranty does not cover repair
when normal use has exhausted the life of a part or
the equipment as a whole.
Installation, Use and Maintenance
This warranty will not apply to parts and/or labor if
your product is deemed to have been misused,
neglected, involved in an accident, abused, loaded
beyond the generator's limits, modified, installed
improperly or connected incorrectly to any electrical
component. Normal maintenance is not covered by
this warranty.
Other Exclusions
This warranty excludes:
– cosmetic defects such as paint, decals, etc.
– wear items
– accessory parts
– failures due to acts of God and other force
majeure events beyond the manufacturer's
control
– problems caused by parts that are not original
FIRMAN parts
Customer Service: 1-844-FIRMAN1Page 36