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SERVICE INFORMATION
CONTACT THE
FIRMAN
PRODUCT SERVICE
DEPARTMENT AT
1-844-347-6261
www.firmanpowerequipment.com
to obtain warranty service
information or to order
replacement parts or
accessories.
HOW TO ORDER REPLACEMENT PARTS
1. Model No. ,Rev. Level and Serial No. and all
specifications shown on the Model No./Serial
No. plate.
2. Parts number or numbers as shown in the
Parts List section.
3. A brief description of the trouble with the
generator.
REGISTER YOUR PRODUCT
Register your Firman generator online
at www.firmanpowerequipment.com
English
or at
WARRANTY
FIRMAN Life Time Limited Warranty
Repair/Replacement Warranty
FIRMAN warrants to the original purchaser that
the mechanical and electrical components will be
free of defects in material and workmanship for
a period of one(1) year(parts and labor) and life
time(parts and technical support) from the original
date of purchase 90 days [parts and labor] and
180 days [parts] for commercial & industrial use.
Transportation charges on product submitted for
repair or replacement under this warranty are the
s o l e r e s p o n s i b i l i t y o f t h e p u r c h a s e r .
This warranty only applies to the original purchaser
and is not transferable.
Do Not Return the Unit to the Place
of Purchase
Contact the FIRMAN Service Center and FIRMAN
will troubleshoot any issue via phone or e-mail.
If the problem is not corrected by this method,
FIRMAN will, at its option, authorize evaluation,
repair or replacement of the defective part or
component at a FIRMAN Service Center. FIRMAN
will provide you with a case number for warranty
service. Please keep it for future reference.
Repairs or replacements without prior authoriz
-ation, or at an unauthorized repair facility, will
not be covered by this warranty.
Normal Wear
Your product needs periodic parts and service
to perform well. This warranty does not cover
repair when normal use has exhausted the life
of a part or the equipment as a whole.
Page 38
Customer Service: 1-844-FIRMAN1
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