Checking Operation - VeriFone External P400+ User Manual

External | P400+ User Manual | Version 2.3 | March 22nd, 2021

3.3.3 Checking Operation

•
Use the ping command from the control panel on the ECR to confirm connectivity to
the P400+, using static IP address configured in the P400+, typically 192.168.137.2
•
Log into the communications management system on the P400+, and use the ping
command to prove connectivity to the ECR, the ECR IP is typically 192.168.137.3
To carry out a ping from the P400+, use the navigate the menu as follows. You will
need to enter the supervisor password to access the facility:
•
Check that a response was received from the results screen. Use the back button to
go back to the ping screen.
•
Check that the P400+ can access the internet, using the ping command in the P400+
as above, but using a common IP address such as 001.001.001.001.
•
Should any of the connectivity fail, check configuration. Some versions of windows
have an issue with the internet connection sharing service not starting. Referrer to the
following link and follow the instructions there.
https://support.microsoft.com/en-gb/help/4055559/ics-doesn-t-work-after-computer-
or-service-restart-on-windows-10
After applying the configuration fix supplied by Microsoft, the connection sharing
configuration applied in step 14 above needs to be set back to not sharing, and then
reapply the sharing, ICS should now be working on the ECR.
•
Firewall settings should also be managed, to enable ICS and allowing outbound calls
from the P400+ across the shared connection.
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