DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Conventions The following conventions are used in this manual Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
Safety, Care and Regulatory Information Before installing a server, be sure that you understand the following warnings and cautions. WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
System components Blade unit components Exploded view of AB460 F1 blade module Item Description Blade Unit/Module SAS2/SATA Hard Drives (six per blade module) SAS2/SATA Hard Drive Bays DIMMs (system memory) Airflow Deflector CPU Heatsinks Top Cover Chapter 1 Chapter 1...
BLADE SERVER RAIL SET REAR DUMMY MODULE FOR TWINBLADE 2500W POWER SUPPLY BLADE POWER CORD C-19 TO C-20 TWINBLADE CHASSIS MANAGEMENT MODULE 1/10G ETHERNET SWITCH FOR TWIN BLADE SYSTEMS Acer Part No. 50.R6T09.001 6K.R6509.002 33.R6T09.002 60.R6T09.001 33.R6T09.001 60.R6T09.003 PY.25M0S.001 CA.R6U00.008 TC.R6T00.001...
OEM BLADE ENCLOSURE LED LABEL AB7000/GB7000 2. AB2x280_F1 Blade Category Part Name AB2X280 BLADE Blade Module CASE/COVER/ AB2x280 F1 server blade chassis BRACKET ASSEMBLY Xeon DP Quad-Core X5570 CPU/PROCESSOR (Nehalem-EP, 2.93G, 8MB, 6.40 GT/s QPI, DDR3-1333, LGA1366, 95W, D-0, AT80602000765AA,...
Category Part Name CPU HEATSINK - A_GB280 HEATSINK AB2x280 F1 MBw/ Tylersburg C2 MAINBOARD MYLAR TWINBLADE LATCH MYLAR STICKER WITH ACER LOGO - LEFT TWINBLADE LATCH MYLAR STICKER WITH ACER LOGO - RIGHT NAME PLATE OEM FRONT BLADE LED LABEL...
NAME PLATE OEM FRONT BLADE LED LABEL AB460 Part Name Passive CPU Heatsink for Intel B810 Blade LATCH MYLAR STICKER WITH ACER LOGO - LEFT LATCH MYLAR STICKER WITH ACER LOGO - RIGHT OEM FRONT BLADE LED LABEL AB460 Description Acer Part No.
Removal and replacement procedures Required tools You need the following items for some procedures: T-10/T-15 Torx screwdriver (included with the server) • Preparation procedures To access some components and perform certain service procedures, you must perform one or more of the following procedures: Extend the server from the rack •...
Extend the server from the rack If the server is screwed into the rack, remove the screws and set them aside. Chapter 2...
Grasp the handles and extend the server from the rack. WARNING:To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place.
Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
System specifications Hardware specifications Server specification Specifications Server blades Blade support Infiniband switch Gigabit Ethernet switch Management module Power supply module AB460 F1 blade specifications Specifications Processor socket Processor support Core logic chipsets LAN controller Memory controller VGA controller I/O subsystem Memory Media storage Status LED indicators...
ABx2 280 F1 blade specifications Specifications (per node) Processor socket Processor support Core logic chipsets LAN controller Memory controller SATA VGA controller I/O subsystem Memory Media storage Status LED indicators Thermal solution Environmental specifications Specifications Temperature range Operating Non-operating Humidity (non-condensing) Operating Non-operating Two Intel 1366-pin LGA...
Width x Depth x Height Weight AB460 F1 blade dimensions Width x Depth x Height Weight AB2x280 F1 blade dimensions Width x Depth x Height Weight Chapter 3 Value 447 mm (17.6 in) X 737 mm (29 in) 310 mm (12.25 in) 100.2 kg approximately (standard configuration with one...
System appearance Front panel (with AB460 F1 blades included) Front panel LED indicators Enclosure power supply LED descriptions are shown in the following table . State Power Status LED (left LED) Yellow (off) Green Green (Flashing) Fault LED (right LED) Yellow Yellow (Flashing) Chapter 4...
Blade control panel AB460 F1 Item Function State Power Button KVM Button Power LED Green Orange KVM/ID LED Blue Flashing Blue Network/IB LED Flashing Green Flashing Orange System Fault LED KVM Connector Description Turns blade module on and off Initiates KVM function Indicates power status “On”...
AB2x280 F1 Item Function State Power Button KVM Button Power LED Green Orange KVM/ID LED Blue Flashing Blue Network/IB Flashing Green Flashing Orange System Fault Connector Chapter 4 Description Turns blade module on and off Initiates KVM function Indicates power status “On”...
Activity LED Fault LED Ethernet Port VGA (Monitor) Port USB Ports Reset Button - resets User Name and Password, IP Address and Acer Address to their default values. Module Release Handle USB 2.0/1.1 Switch (accessed at back of module) Feature Description...
Acer 4X QDR InfiniBand switch module Item Description System error. Fault LED (Red) System status. Ready LED (Green) External InfiniBand Port (16 QSFP ports for Q3636 and 18 QSFP ports for Q3618) Per Port Dual-color LED, PHY link(Green)/Logic link(Amber)/ACT blinking(Green+Amber)
Acer 4X QDR InfiniBand switch module with integrated CMM Item Description System error. Fault LED (Red) System status. Ready LED (Green) External InfiniBand Port (16 QSFP ports for Q3636 and 18 QSFP ports for Q3618) Per Port Dual-color LED, PHY link(Green)/Logic link(Amber)/ACT blinking(Green+Amber)
Mainboard This section provides general information on changing jumper settings as well as specific jumper configuration for individual boards in the system. AB460 F1 mainboard connectors Item Description LGA 1366 CPU Sockets DIMM Slots 6 SAS2/SATA Hard Drive Bays InfiniBand Connectors (for InfiniBand cards) Gbx Connectors (for power and logic to backplane) ICH10...
Jumpers The jumpers present on the mainboard are used by the manufacturer only; there are no jumpers used to configure the operation of the mainboard. Clearing CMOS JBT1 is used to clear CMOS and will also clear any passwords. JBT1 consists of two contact pads located near the BIOS chip (refer to item 12 in the AB460 F1 mainboard).
AB2x280 F1 mainboard connectors Item Description CPU Sockets DIMM Slots Space for 2.5” SATA Hard Drive Gbx Connector (for power and logic to backplane) BIOS Chip Onboard Battery Chapter 5 Item Description Intel 5500 Chip ICH10R Chip Front IO Module...
Clearing CMOS JPT1 is used to clear CMOS and will also clear any passwords. JPT1 consists of two contact pads (item 11 in the AB2x280 F1 mainboard). First power down the blade and remove it from the enclosure. Remove the blade cover to access the mainboard (see "Removing/Replacing the blade cover" on page 38 for further details).
Hardware removal and installation This chapter contains step-by-step procedures on how to disassemble the server system for maintenance and troubleshooting. To disassemble the server, please pay attention to each section’s instruction and tools needed. NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
Press and pull the two-piece handle lock (1) and pull the handle in the direction indicated (2). Pull out the power supply module (3). Installing a Power Supply Insert a replacement unit into the empty power bay with the handle to the left. WARNING:This left/right orientation depends on the power supply’s top or bottom location.
Switch module removal and installation Removing a Switch Module Pull out the release handle to the open position (1) and push in the direction indicated ( 2) and pull the module out of the bay (3). . Replace immediately with another module or with a dummy module cover to maintain airflow integrity. Installing a Switch Module Make sure the cover to the module has been installed before proceeding.
AB2x280 F1 Hard Disk Drives The AB2x280 F1 blade unit accommodates up to two 2.5" SATA hard disk drives per node which are mounted in drive “carriers”. The drives are hot-swappable and can be removed or replaced without powering down the blade unit they reside in.
AB2x280 F1 HDD LED Indicators Status (Blue) Power On HDD Access Blink HDD Rebuild Blink Removing a hard drive carrier Locate the colored “Open” button at the bottom of the drive carrier and press it with your thumb (1). This action releases the drive carrier from the drive bay.
Secure the drive to the carrier with four screws as shown. Insert the drive carrier into its slot keeping the Open button at the bottom. When the carrier reaches the rear of the bay the release handle will retract. Push the handle in until you hear the carrier click into its locked position. Blade unit removal and installation Removing the blade unit Power down the blade unit.
Installing a Blade Unit Make sure the cover of the blade unit has been replaced first before installing a blade unit in the enclosure. Slowly push the blade unit into its bay with the handles fully pulled out. When the blade stops, push the handles back in to their locked position, making sure the notches in both handles catch the lip of the enclosure.
Removing/Replacing the blade cover Remove the blade unit from the enclosure (see "Removing the blade unit" above). Depress the two buttons on the cover while pushing the cover toward the rear of the blade unit. When it stops, lift the cover off the blade unit. To replace the cover, fit the six grooves in the cover into the studs in the sides of the blade, then slide the cover toward the front of the blade to lock it into place.
AB460 F1 Memory removal and installation WARNING:Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. Memory Support The AB460 F1 blade module supports up to 192 GB/48 GB of ECC Registered/Unbuffered ECC DDR3-1333 SDRAM in twelve DIMM sockets. Installing DIMM Memory Modules Power down the blade module.
Total Capacity DIMM 24GB 32GB 36GB 48GB 16GB 24GB 32GB 48GB 64GB 72GB 96GB 32GB 16GB 48GB 16GB 64GB 16GB 96GB 16GB 128GB 16GB 16GB 144GB 16GB 16GB 192GB 16GB 16GB Mirroring or Lockstep Mode: Single processor configuration Please follow the table as shown below. The same rules are applied to the CPU2 memory channel. For mirroring mode, there is a primary and a copy of the primary image.
Mirroring or Lockstep Mode: Dual processor configuration Total Capacity DIMM 12GB 16GB 16GB 24GB 32GB 16GB 32GB 48GB 64GB 32GB 16GB 64GB 16GB 96GB 16GB 16GB 128GB 16GB 16GB Sparing Mode: Single processor configuration For sparing mode, there is one or two memory modules as spared. By this definition, the effective size of memory is reduced by the capacity of one (when three memory modules installed) or two (when six memory modules installed) memory modules installed per processor.
Sparing Mode: Dual processor configuration Total Capacity DIMM 12GB 12GB 18GB 24GB 12GB 24GB 36GB 48GB 24GB 48GB 72GB 96GB 48GB 16GB 96GB 16GB 144GB 16GB 16GB 192GB 16GB 16GB NOTE: The DIMM slot number specified in the table equals the DIMM slot to be populated. A “---” indicates that the DIMM slot should be left unpopulated.
Populating Memory Slots The mainboard of a AB2x280 F1 blade module has eight memory slots per node. Both interleaved and non- interleaved memory are supported, so you may populate any number of DIMM slots. Populating slots at the same time with memory modules of the same size and of the same type will result in three-channel, interleaved memory, which is faster than single-channel, non-interleaved memory.
Supported Memory Population The node has eight DIMM slots. Each CPU controls four DIMM slots. The DIMM slots support three channel DDR3-1333 registered/unbuffered ECC memory modules. The farthest socket to CPU is socket A (in blue color), while the nearest one is socket B (in black color). For all memory modes, the socket A in each channel should be populated first.
Independent Mode: Dual Processor Configuration Total Capacity DIMM 12GB 16GB 12GB 16GB 24GB 32GB 16GB 24GB 32GB 48GB 64GB 32GB 16GB 48GB 16GB 64GB 16GB 96GB 16GB 128GB 16GB 16GB Mirroring or Lockstep mode: Single Processor Configuration Please follow the table as shown below. The same rule is applied to the CPU2 memory channel.
Mirroring or Lockstep mode: Dual Processor Configuration Total Capacity DIMM 16GB 16GB 32GB 32GB 16GB 64GB 16GB Sparing Mode: Single Processor Configuration For sparing mode, there is one memory module as spared. By this definition, the effective size of memory is reduced by the capacity of one memory module installed per processor.
Remove the heatsink by gently rotating it back-and-forth sideways with your fingers to release it from the processor. Set the heatsink aside and upside-down so that nothing comes into contact with the thermal grease on its underside. AB2x280 F1 AB460 F1 Installing the heatsink To install the heatsink, apply thermal grease to the top of the processor.
Processor removal and installation Removing a processor Raise the lever of the processor socket up until the processor is released from the socket, then lift the silver cover plate and remove the processor. WARNING:This action should only be performed by a trained service technician. Installing a Processor If present, remove the protective black PnP cap from the processor socket.
Infiniband mezzanine card installation All models of the Mezzanine HCA card are compatible with both blade modules. Card installation Confirm that you have the correct card and three screws. Following the instructions, remove the blade module and open the cover to access the mainboard. In a standard, electro-magnetically protected workstation, secure the card to the serverboard by gently but firmly attaching the card to the two connectors.
Rackmount installation procedure This section provides information on installing the AB7000 into a rack. There are a variety of rack units on the market, meaning the procedure may differ slightly. Refer to the Enclosure Template that was included with the system for help.
(Optional step) Add the front left and right handles to the enclosure using five screws to secure each handle. Install a thumbscrew through the bottom hole of each handle. NOTE: These handles are optional and need only be installed when mounting the system into a short rack. When mounting into a deep rack, they are unnecessary and regular screws should be used instead of thumbscrews.
The enclosure is now securely installed in the rack. Chapter 6...
System diagnostics This chapter helps you identify and solve problems that might occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the baseboard management controller (BMC), and the hot-swap controller (HSC). In addition to the server firmware and files, also update any drivers used for components you have installed in your system, such as video drivers, network drivers, and SCSI drivers.
AMI BIOS Recovery Follow these steps: Rename the desired AMI BIOS file to SUPER.ROM and save it on a USB key (root folder). NOTE: The USB key does not have to be a bootable drive, but it must be formatted as FAT32. Attach this device to a USB port in the system, and press the power button to turn on the system.
Main setup When you first enter the BIOS setup utility, you will enter the main setup screen. You can always return to the main setup screen by selecting the main tab on the top of the screen. The main BIOS setup screen is shown below.System Overview System Time/System Date Use this option to change the system time and date.
Advanced Settings Choose Advanced from the BIOS Setup Utility main menu with the arrow keys to display the A menu The items with a triangle beside them are sub-menus that can be accessed by highlighting the item and pressing <E >.
are attached to these host adaptors to function as bootable disks. If this item is set to Disabled, the ROM BIOS of the host adaptors will not capture Interrupt 19, and the drives attached to these adaptors will not function as bootable devices. Power configuration Power Button Function: If set to Instant_Off, the system will power off immediately when you press the power button.
Intel Virtualization Technology: Select Enabled to use Virtualization Technology to allow one platform to run multiple operating systems and applications in independent partitions, creating multiple virtual systems in one physical computer. IMPORTANT:The following feature is only available if supported by the processor and/or operating system. Execute-Disable Bit Capability: Set to Enabled to enable the Execute Disable Bit which will allow the processor to designate areas in the system memory where an application code can execute and where it cannot, thus preventing a worm or a virus from flooding illegal codes to overwhelm the processor or damage...
Advanced Chipset Control The items included in the Advanced Settings submenu are listed below: CPU Bridge configuration QPI Links Speed: This feature selects QPI data transfer speed. IMPORTANT:The following feature is only available when QPI Links Speed is set to Full Speed. QPI Frequency: This selects the desired QPI frequency.
Demand Scrubbing: A memory error-correction scheme where the processor writes corrected data back into the memory block from where it was read by the processor. Patrol Scrubbing: A memory error-correction scheme that works in the background looking for and correcting resident errors.
Active State Power-Management: Uses power management for signal transactions between the PCI Express L0 and L1 Links. Select Enabled to configure PCI Express L0 and L1 Link power states. IOH PCIE Max Payload Size: Some add-on cards perform faster with the coalesce feature, which limits the payload size to 128 MB.
IDE/SATA configuration When this submenu is selected, the BIOS automatically detects the presence of the IDE devices and displays the following items: SATA#1 configuration: If Compatible is selected, it sets SATA#1 to legacy compatibility mode, while selecting Enhanced sets SATA#1 to native SATA mode. •...
• DMA Mode Select Auto Automatically detect IDE DMA mode when the IDE disk drive support cannot be determined. SWDMA0 Use Single Word DMA mode 0. It has a data transfer rate of 2.1 MBs. SWDMA2 Use Single Word DMA mode 2. It has a data transfer rate of 8.3 MBs. MWDMA0 Use Multi Word DMA mode 0.
Super IO Device configuration Serial Port1 Address/ Serial Port2 Address: This option specifies the base I/O port address and the Interrupt Request address of Serial Port 1 and Serial Port 2. Select Disabled to prevent the serial port from accessing any system resources. When this option is set to Disabled, the serial port physically becomes unavailable.
Headless Mode: Enables the system to function without a keyboard, monitor, or mouse attached. NOTE: Only available when ACPI is enabled on an ACPI-aware operating system. NUMA Support: Uses Non-Uniform Memory Access to improve CPU performance. High Performance Event Timer: Select Enabled to activate the High Performance Event Timer (HPET) that produces periodic interrupts at a much higher frequency than a Real-time Clock (RTC) does in synchronizing multimedia streams, providing smooth playback and reducing the dependency on other timestamp calculation devices, such as an x86 RDTSC Instruction embedded in the CPU.
Security The BIOS provides a Supervisor and a User password. If you use both passwords, the Supervisor password must be set first. Supervisor Password: This item indicates if a supervisor password has been entered for the system. Clear means such a password has not been used and Set means a supervisor password has been entered for the system.
System Management Settings Use this feature to configure System Management settings. System Information This submenu displays the following product information. • System Product Name • System Serial Number • Base Board Product Name • Base Board Serial Number • UUID •...
IP Address NOTE: This feature can be changed by the user when the IP Source is set to Static. The BIOS will automatically display the IP address of the machine. This should be in decimal and in dotted quad form (i.e., 192.168.10.253). The value of each three-digit number separated by dots should not exceed 255.
Event Log Configuration View Event Log: View the System Event Log. Mark All Events as Read: Marks all events as read. Clear Event Log: This option clears the Event Log memory of all messages. Chapter 8...
Boot This submenu allows you to configure boot settings for the system. Boot Device Priority This feature allows you to specify the sequence of priority for the Boot Device. • 1st Boot Device • 2nd Boot Device • 3rd Boot Device •...
Hard Disk Drives This feature allows you to specify the boot sequence from all available hard disk drives. The settings are Disabled and a list of all hard disk drives that have been detected. • 1st Drive • 2nd Drive •...
CD/DVD Drive This feature allows you to specify the boot sequence from all available removable drives. Network Drives This feature allows you to specify the boot sequence from available network drives. Chapter 8...
Exit Options Select the Exit tab from the BIOS Setup Utility screen to enter the Exit BIOS Setup screen. Save Changes and Exit: When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and reboot the computer, so the new system configuration parameters can take effect.
BIOS POST codes and messages BIOS POST Messages During the Power-On Self-Test (POST), the BIOS will check for problems. If a problem is found, the BIOS will activate an alarm or display a message. The following is a list of such BIOS messages. BIOS Message Failure Fixed Disk Stuck key...
BIOS Message Diskette drive A error Diskette drive B error Incorrect Drive A type - run SETUP Incorrect Drive B type - run SETUP System cache error - Cache disabled CPU ID: EISA CMOS not writeable DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed device Address Conflict Allocation Error for: device...
BIOS Message Parity Check 1 nnnn Parity Check 2 nnnn Press <F1> to resume, <F2> to Setup, <F3> for previous Press <F2> to enter Setup PS/2 Mouse: Run the I2O Configuration Utility System BIOS shadowed UMB upper limit segment address: nnnn Video BIOS shadowed Chapter 9 Description...
BIOS POST Codes This section lists the POST (Power-On Self-Test) codes for the AMI BIOS. POST codes are divided into two categories: recoverable and terminal. Recoverable POST Errors When a recoverable type of error occurs during POST, the BIOS will display an POST code that describes the problem.
Post Code Description 1-3-1-1 Test DRAM refresh 1-3-1-3 Test 8742 Keyboard Controller Auto size DRAM Initialize POST Memory Manager Clear 512 kB base RAM 1-3-4-1 RAM failure on address line xxxx* 1-3-4-3 RAM failure on data bits xxxx* of low byte of memory bus Enable cache before system BIOS shadow Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager...
Post Code Description 2-2-3-1 Test for unexpected interrupts Initialize POST display service Display prompt ‚ÄúPress F2 to enter SETUP‚Äù Disable CPU cache Test RAM between 512 and 640 kB Test extended memory Test extended memory address lines Jump to UserPatch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches...
Post Code Description Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register 1-2 Search for option ROMs.
Post Code Description Initialize SMBIOS Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize note dock (optional)
Post Code Description Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Manager Output one beep Clear Huge Segment...