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Table of Contents
Related Manuals for QNAP TVS- 72XU Series
Summary of Contents for QNAP TVS- 72XU Series
- Page 1 TVS-x72XU TVS-972XU TVS-972XU-RP User Guide Document Version: 3 10/07/2020...
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Page 2: Table Of Contents
TVS-x72XU User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TVS-x72XU..........................4 Hardware Specifications..........................4 Package Contents............................7 Components..............................7 Front Panel............................... 8 Rear Panel..............................8 System Board............................10 Drive Numbering.............................10 Safety Information............................11 Installation Requirements........................... - Page 3 7. Notices Limited Warranty............................43 Disclaimer..............................43 BSMI Notice..............................43 CE Notice..............................44 FCC Notice..............................44 GNU Public License............................44 SJ/T 11364-2006............................52 VCCI Notice..............................52...
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Page 4: Preface
TVS-x72XU User Guide 1. Preface About This Guide This guide provides information on the QNAP TVS-x72XU NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts. -
Page 5: Product Overview
Hardware Specifications Warning If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty. - Page 6 External I/O Ports & Expansion Slots PCIe slots 1 x PCIe 3.0 (x16) For the list of compatible expansion cards, go to https://www.qnap.com/ compatibility. USB ports • 2 x USB 3.0 Type-A • 2 x USB 3.1 Gen 2 (10Gbps) 5V/3A Type-C •...
- Page 7 • Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to http:// shop.qnap.com. • Information on rail kit installation can be found in the installation guide included in the rail kit package. Power supply unit •...
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Page 8: Package Contents
0˚C to 40˚C (32˚F to 104˚F) Relative humidity • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents Item Quantity TVS-x72XU NAS Power cord •... -
Page 9: Front Panel
TVS-x72XU User Guide Front Panel TVS-972XU, TVS-972XU-RP Component Component Status LED Drive LEDs LAN LED Power button Rear Panel TVS-972XU Component Component Ethernet port 4 (10 GbE SFP+) USB 3.1 Gen 2 Type-A port Product Overview... - Page 10 TVS-x72XU User Guide Component Component Ethernet port 3 (10 GbE SFP+) PCIe 3.0 slot 1 (x16) USB 3.1 Gen 2 Type-A port Power input Ethernet port 2 (GbE RJ45) HDMI port USB 3.0 Type-A ports USB 3.1 Gen 2 Type-C ports Ethernet port 1 (GbE RJ45) Reset button TVS-972XU-RP...
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Page 11: System Board
TVS-x72XU User Guide System Board TVS-972XU, TVS-972XU-RP Component Component PCIe 3.0 slot (x16) Memory slot 3 Memory slot 1 Memory slot 4 Memory slot 2 Drive Numbering TVS-972XU, TVS-972XU-RP 3.5-inch Trays Product Overview... -
Page 12: Safety Information
TVS-x72XU User Guide TVS-972XU, TVS-972XU-RP 2.5-inch Trays Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security. -
Page 13: Installation Requirements
• Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals Hardware and peripherals • Storage drives For details on compatible drives, go to https://www.qnap.com/ compatibility/. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap... - Page 14 TVS-x72XU User Guide 3. Connect the power cord and all applicable cables. 4. Power on the NAS. 5. Install QTS. For details, see Installation. 6. Log on to QTS. Product Overview...
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Page 15: Installation And Configuration
TVS-x72XU User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Drive Installation The TVS-x72XU is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays Warning •... - Page 16 TVS-x72XU User Guide 4. Load the tray into the bay. a. Slide the tray into the drive bay. b. Push the handle. 5. Power on the NAS. Installation and Configuration...
- Page 17 TVS-x72XU User Guide Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2.
- Page 18 TVS-x72XU User Guide 4. Load the tray into the bay. a. Slide the tray into the drive bay. b. Push the handle. 5. Power on the NAS. Installation and Configuration...
- Page 19 TVS-x72XU User Guide Installing 2.5-inch Solid State Drives on 2.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2. Remove the top cover. a.
- Page 20 TVS-x72XU User Guide 4. Install a drive on the tray. a. Place the drive on the tray so that the holes on the side of the drive are aligned with the holes on the side of the tray. b. Attach the screws to lock the drive to the tray. 5.
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Page 21: Expansion Unit Installation
TVS-x72XU User Guide 6. Attach the top cover. a. Place the cover on the NAS. b. Attach the screws connecting the top cover to the chassis. 7. Power on the NAS. Expansion Unit Installation The TVS-x72XU supports SAS expansion units. Installation and Configuration... - Page 22 To use SAS expansion units, an SAS-12G2E storage expansion card must be installed on the NAS and connected to the expansion units using mini-SAS SFF-8644 cables. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/.
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Page 23: Hot-Swapping Redundant Power Supply Units
TVS-x72XU User Guide 3. Power on the expansion units. 4. Verify that the expansion units are recognized by the NAS. a. Log on to QTS as administrator. b. Go to Main Menu > Storage & Snapshots > Overview > System . c. - Page 24 TVS-x72XU User Guide The NAS may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained service technician must disconnect all PSU cords before installing or replacing system components. 1. Power off the NAS. 2. Disconnect the power cord from the electrical outlet and the PSU that you are replacing. 3.
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Page 25: Installing Expansion Cards
• Other moving components: Keep your hands and other body parts away from other moving components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS. - Page 26 TVS-x72XU User Guide 4. Disconnect all cables and external attachments. 5. Remove the top cover. a. Remove the screws connecting the top cover to the chassis. b. Lift the top cover up. 6. Remove the PCIe bracket. a. Remove the screws that secure the bracket to the chassis. b.
- Page 27 8. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. Installation and Configuration...
- Page 28 TVS-x72XU User Guide d. Verify that the bracket does not move. 9. Install the expansion card. a. Insert the card into the PCIe slot on the bracket. b. Attach the screw. 10. Insert the PCIe bracket. a. Insert the PCIe connector on the bracket into the PCIe slot on the system board. b.
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Page 29: Installing Handles
TVS-x72XU User Guide 11. Attach the top cover. a. Place the cover on the NAS. b. Attach the screws connecting the top cover to the chassis. 12. Connect all cables and external attachments. 13. Connect the power cord to the electrical outlet. 14. - Page 30 TVS-x72XU User Guide 1. Power off the NAS. 2. Install a handle on an angle bracket. a. Align the openings of the handle with the screw holes of the angle bracket. b. Attach the screws to lock the handle to the angle bracket. 3.
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Page 31: Rail Kits
The NAS has four memory slots. You can increase the memory capacity of the NAS by upgrading the memory module. Use only QNAP modules of the same type and capacity to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers. - Page 32 TVS-x72XU User Guide Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the NAS. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the top cover. a.
- Page 33 TVS-x72XU User Guide 6. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module into the slot. c. Verify that the metal connectors are completely inserted into the slot. d. Carefully press down on the module until the retention clips lock the module into place. 7.
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Page 34: Qts Installation
Go to Control Panel > System > System Status > Hardware Information . c. Check the value for Total memory. QTS Installation The TVS-x72XU uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method... -
Page 35: Installing Qts Using Qfinder Pro
ASCII characters. 7. Click Next. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next. 10. Select Obtain an IP address automatically (DHCP). -
Page 36: Installing Qts Using The Cloud Key
1. Power on the NAS. 2. Connect the NAS to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device. - Page 37 ASCII characters. 10. Click Next. 11. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 12. Click Next. 13. Select Obtain an IP address automatically (DHCP).
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Page 38: Basic Operations
TVS-x72XU User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off. seconds. - Page 39 TVS-x72XU User Guide Status Description System Status Flashes green and red alternately • The drive is being formatted. every 0.5 seconds • The NAS is being initialized. • The operating system is being updated. • RAID rebuilding is in progress. •...
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Page 40: Beep Alarm
TVS-x72XU User Guide Status Description Drive Flashes red The drive is being accessed and a read/write eror occurs during the process. A drive read/write error has occurred. Flashes green The data is being accessed. Green The drive can be accessed. Expansion Orange •... -
Page 41: Troubleshooting
The NAS beeps twice. 10. Go to Main Menu > Storage Manager > Storage Space . 11. Locate the volume that contains the new drive and then verify that the status is Rebuilding. Support and Other Resources QNAP provides the following resources: Troubleshooting... - Page 42 TVS-x72XU User Guide Resource Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com Troubleshooting...
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Page 43: Glossary
Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary... -
Page 44: Notices
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. -
Page 45: Ce Notice
Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. GNU Public License... - Page 46 TVS-x72XU User Guide When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
- Page 47 TVS-x72XU User Guide interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion. 2. Source Code. The “source code” for a work means the preferred form of the work for making modifications to it. “Object code”...
- Page 48 TVS-x72XU User Guide with section 7 apply to the code; keep intact all notices of the absence of any warranty; and give all recipients a copy of this License along with the Program. You may charge any price or no price for each copy that you convey, and you may offer support or warranty protection for a fee.
- Page 49 TVS-x72XU User Guide find the Corresponding Source. Regardless of what server hosts the Corresponding Source, you remain obligated to ensure that it is available for as long as needed to satisfy these requirements. e. Convey the object code using peer-to-peer transmission, provided you inform other peers where the object code and Corresponding Source of the work are being offered to the general public at no charge under subsection 6d.
- Page 50 TVS-x72XU User Guide c. Prohibiting misrepresentation of the origin of that material, or requiring that modified versions of such material be marked in reasonable ways as different from the original version; or d. Limiting the use for publicity purposes of names of licensors or authors of the material; or e.
- Page 51 TVS-x72XU User Guide You may not impose any further restrictions on the exercise of the rights granted or affirmed under this License. For example, you may not impose a license fee, royalty, or other charge for exercise of rights granted under this License, and you may not initiate litigation (including a cross-claim or counterclaim in a lawsuit) alleging that any patent claim is infringed by making, using, selling, offering for sale, or importing the Program or any portion of it.
- Page 52 TVS-x72XU User Guide 14. Use with the GNU Affero General Public License. Notwithstanding any other provision of this License, you have permission to link or combine any covered work with a work licensed under version 3 of the GNU Affero General Public License into a single combined work, and to convey the resulting work.
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Page 53: Sj/T 11364-2006
TVS-x72XU User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 VCCI Notice この装置は、クラス...