Introduction; General Information - Acer Aspire Z3801 Service Manual

Troubleshooting

Introduction

This chapter contains information about troubleshooting common problems associated with
the computer.

General Information

The following procedures are a guide for troubleshooting computer problems. The step by
step procedures are designed to be performed as described.
NOTE:
NOTE:
The diagnostic tests are intended for Acer products only. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1. Obtain as much detailed information as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3. Use Table 4-1 with the verified symptom to determine the solution.
4. If the Issue is still not resolved, Refer to
Troubleshooting
Table 4-1. Symptoms Table
Symptoms (Verified)
Common Problems
LCD Failure
Wireless Function Failure
Component Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
Online Support Information.
0
0
4-3