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Acer Aspire 4339 Service Manual

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Aspire 4739Z
SERVICEGUIDE

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  • Page 1 Aspire 4739Z SERVICEGUIDE...
  • Page 2: Revision History

    Copyright Copyright © 2011 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 3 Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task. The following typographical conventions are used in this document: Book titles, directory names, file names, path names, and program/process names are shown in italics.
  • Page 4 Acer-authorized Service Providers: The Acer office may have a different part number code than those given in the FRU list in this service guide. A list must be provided by the regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 5: Table Of Contents

    CHAPTER 1 Hardware Specifications Features........1-5 Operating System .
  • Page 6 LCD Inverter (not available with this model) ... . 1-34 Display Supported Resolution (LCD Supported Resolution) 1-35 Graphics Controller ....... . 1-35 Display Supported Resolution (GPU Supported Resolution) 1-35 Bluetooth Interface (not available with this model) .
  • Page 7 Using the LAN MAC EEPROM Utility ....2-27 Crisis Disk Recovery ....... . 2-28 CHAPTER 3 Machine Maintenance Procedures Introduction .
  • Page 8 DC-in Jack Installation ......3-36 LCD Bezel Removal....... . . 3-37 LCD Bezel Installation .
  • Page 9 Model Definition and Configuration Acer Aspire 4739Z....... . 7-1 CHAPTER 8 Test Compatible Components Microsoft®...
  • Page 11 CHAPTER Hardware Specifications...
  • Page 12 Features........1-5 Operating System .
  • Page 13 Audio Codec and Amplifier ........1-36 Audio Interface .
  • Page 15: Features

    Dual-channel DDR3 SDRAM support: up to 4 GB of DDR3 system memroy, upgradable to 8 GB using two soDIMM modules Display 14" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT LCD Mercury-free, environment-friendly 16:9 aspect ratio...
  • Page 16: Graphics

    Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Webcam Acer Video Conference, featuring: Acer Crystal Eye webcam, 1280 x 1024 resolution Microphone Wireless and Networking Wireless: ™...
  • Page 17: Dimension And Weight

    Battery life: 3.5 hours ® ENERGY STAR Input and Control Keyboard 86-/87-/91-key Acer AC4T_A10B keyboard with international language support Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media keys Media control keys (printed on keyboard): play/pause, stop, previous, next, volume...
  • Page 18: Software

    Acer Crystal Eye ® Microsoft Silverlight™ Skype™ Windows Live™ Essentials 2011 Web links and utilities Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only) Acer Identity Card Acer Registration Acer Updater ® eBay shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) Player 10.1...
  • Page 19: Optional Items

    Netflix shortcut (US only) Optional Items 1/2/4 GB DDR3 soDIMM module 6-cell Li-ion battery pack 2-pin 40 W AC adapter Warranty One-year International Travelers Warranty (ITW) Environment Temperature: Operating: 41 °F to 95 °F (5 °C to 35 °C) Non-operating: -4 °F to -149 °F (-20 °C to 65 °C) Humidity (non-condensing): Operating: 20% to 80% Non-operating: 20% to 80%...
  • Page 20: Notebook Tour

    Notebook Tour Figure 1-1. Opened Front View Table 1-1. Opened Front View Icon Acer Crystal Eye webcam Display screen Power button Keyboard Touchpad Click buttons (left, and right) Microphone 1-10 Item Web camera for video communication. (only for certain models)
  • Page 21 Table 1-1. Opened Front View Icon Power indicator Battery indicator Speaker Hardware Specifications and Configurations Item Indicates the computer's power status. Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode.
  • Page 22 Figure 1-2. Closed Front View Table 1-2. Closed Front View Icon Microphone jack Headphone/speaker/l ine-out jack 2-in-1 Card Reader 1-12 Item Accepts inputs from external microphones. Connects to audio line-out devices (e.g., speakers, headphones). Accepts Secure Digital (SD), MultiMediaCard (MMC). Note: Push to remove/install the card.
  • Page 23: Acer Aspire 4739Z

    Figure 1-3. Top View Table 1-3. Top View Icon Item Description Acer Logo Acer Aspire 4739Z Logo Hardware Specifications and Configurations 1-13...
  • Page 24 Figure 1-4. Rear View Table 1-4. Rear View Icon Item Description Battery bay Houses the computer's battery pack. 1-14 Hardware Specifications and Configurations...
  • Page 25 Figure 1-5. Left View Table 1-5. Left View Icon Kensington lock slot DC-in jack External display (VGA) port Ethernet (RJ-45) port USB 2.0 port Hardware Specifications and Configurations Item Connects to a Kensington-compatible computer security lock. Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer.
  • Page 26 Figure 1-6. Right View Table 1-6. Right View Icon USB 2.0 ports Optical drive Optical disk access indicator Optical drive eject button Emergency eject hole 1-16 Item Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Internal optical drive; accepts CDs or DVDs.
  • Page 27 Figure 1-7. Base View Table 1-7. Base View Icon Battery bay Battery lock Ventilation slots Battery release latch Hardware Specifications and Configurations Item Houses the computer's battery pack. Locks the battery in position. Enable the computer to stay cool, even after prolonged use.
  • Page 28: Touchpad Basics

    Touchpad Basics Figure 1-8. Touchpad Move your finger across the Touchpad (1) to move the cursor. Press the left (2) and right (3) buttons located beneath the Touchpad to perform selection and execution functions. These two buttons are the equivalent of the left and right buttons on a mouse.
  • Page 29: Using The Keyboard

    Using the Keyboard The computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Figure 1-9. Keyboard Lock Keys Lock Keys The keyboard has three lock keys which can be toggled on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
  • Page 30: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions.
  • Page 31: Hotkeys

    Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. Figure 1-10. Keyboard Hotkeys To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hockey combination.
  • Page 32 Hot key Icon <Fn> + < > <Fn> + <Home> <Fn> + <Pg Up> <Fn> + <Pg Dn> <Fn> + <End> 1-22 Function Volume down Decreases the sound volume. Play/Pause Plays or pauses a selected media file. Stop Stop playing the selected media file.
  • Page 33 System Block Diagram Figure 1-11. System Block Diagram Hardware Specifications and Configurations 1-23...
  • Page 34: Specification Tables

    Specification Tables Computer specifications Item Dimensions Length Width Height (front to rear) Weight (equipped with optical drive, flash drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating...
  • Page 35: Processor

    System Board Major Chips Item Core logic Intel HM55 (Ibex-Peak) Package 27 x 25 mm (MAX), 1071-pin FCBGA AR8158L USB 2.0 Embedded in PCH Super I/O controller Intel Calpella Bluetooth Wireless Intel 802.11ABG 512AG_MMWG, Broadcom BCM57780 PCMCIA Audio codec Realtek HD codec Card reader AU6435-GDL eSata...
  • Page 36: Cpu Fan True Value Table)

    CPU Fan True Value Table) Temperature (°C) Fan on = 45°C; Fan Off = 42°C Fan on = 50°C; Fan Off = 48°C Fan on = 58°C; Fan Off = 56°C Fan on = 63°C; Fan Off = 61°C Fan on = 82°C; Fan Off = 80°C Fan on = 92°C;...
  • Page 37: Memory Combinations

    Memory Combinations Slot 1 (MB) 1024 1024 2048 2048 4096 4096 Video Interface Item Chipset Package Interface Compatibility Sampling rate BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features Hardware Specifications and Configurations Slot 2 (MB) 1024 1024 2048...
  • Page 38: Lan Controller

    1-28 Specification Broadcom BCM57780 48-pin QFN package Supports 10/100/1000 Specification Acer AC4T_A10B keyboard 86-US/87-UK/91-JP key Plug USB keyboard to the USB port directly: Yes Phantom key auto detect Overlay numeric keypad Support independent pgdn/pgup/pgup/home/end keys Support reverse T cursor keys...
  • Page 39: Hard Disk Drive (Avl Components)

    Hard Disk Drive (AVL components) Item Vendor & Hitachi Model Name HTS545025B9A300 Seagate ST9250315AS WD2500BEVT, WD2500BPVT TOSHIBA MK2559GSXP Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate (Gbits / sec, max) Media data 875, 300, 97, 97,...
  • Page 40: Hard Disk Drive (Avl Components) (Continued)

    Hard Disk Drive (AVL components) (Continued) Item Vendor & Hitachi Model Name HTS547564A9E384 Seagate ST9640320AS WD6400BEVT, WD6400BPVT TOSHIBA MK6459GSXP Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate (Gbits / sec, max) Media data...
  • Page 41: Super-Multi Drive

    Super-Multi Drive Item Vendor & HLDS Model name GT32N Performance With CD Specification Diskette Transfer rate Sustained: (KB/sec) Max 3.6 (24x) Buffer Memory Interface Applicable disc DVD: format DVD-ROM: 4.7GB (Single Layer) 8.5GB (Dual Layer) DVD-R: 3.95GB (Ver. 1.0: read only) 4.7GB (Ver. 2.0 for Authoring: read only) 4.7GB (Ver.
  • Page 42: Super-Multi Drive (Continued)

    Super-Multi Drive (Continued) Item Vendor & Pioneer DVR-TD10RS Model name Performance With CD Specification Diskette Transfer rate Sustained: (KB/sec) - CD-ROM inside - CD-ROM outside 3.6 Buffer Memory Interface Applicable disc KODAK PhotoCD Single and format Multi-session CD Extra (CDPLUS) Video CD CD text data (Read/Write) CD-R discs (Read/Write)
  • Page 43 Super-Multi Drive (Continued) Item Vendor & Sony AD-7585H Model name Performance With CD Specification Diskette Transfer rate Sustained: (KB/sec) - CD-ROM inside 1,571 - CD-ROM outside 3,650 Buffer Memory Interface Applicable disc DVD: format DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-Video, DVD-Audio, SACD (Hybrid), UDF DVD, DVD-R, DVD-R DL, DVD-R 3.95 GB, DVD-R Authoring, DVD-R Multi-Border,...
  • Page 44: Led 14.0"

    LED 14.0” Item Vendor & Model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Typical White Luminance (cd/m also called Brightness Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Typical Power Consumption (watt) Weight (without inverter) Physical Size (mm) Electrical Interface Viewing Angle (degree)
  • Page 45: Display Supported Resolution (Lcd Supported Resolution)

    Display Supported Resolution (LCD Supported Resolution) Resolution 800x600p/60Hz 16:9 1024x768p/60Hz 16:9 1280x600/60Hz 16:9 1280x720/60Hz 16:9 1280x768/60Hz 16:9 1360x768/60Hz 16:9 1366x768/60Hz 16:9 Graphics Controller Item VGA Chip Package Feature Display Supported Resolution (GPU Supported Resolution) Resolution 640x480/60Hz 16:9 800x600p/60Hz 16:9 1024x768p/60Hz 16:9 1280x600/60Hz 16:9 1280x720/60Hz 16:9 1280x768/60Hz 16:9...
  • Page 46: Bluetooth Interface (Not Available With This Model)

    Bluetooth Interface (not available with this model) Item Chipset Data throughput Protocol Interface Connector type Supported protocol Bluetooth Module (not available with this model) Item Controller Feature Controller Camera Item Vendor & Suyin 1.3MB Model HF1316, HF1315 Type CMOS image sensor S5K6A1GX03 Mini Card Wireless Networking Card Item Vendor...
  • Page 47 Item Features High-performance DACs with 97dB SNR (A-Weighting), ADCs with 90dB SNR (AWeighting) Meets premium performance requirements for Microsoft WLP 3.10 and future requirements will be effective since June 01’08 Ten DAC channels support 16/20/24-bit PCM format for 7.1 sound playback, plus 2 channels of independent stereo sound output (multiple streaming) through the front panel output 2 stereo ADCs support 16/20/24-bit PCM format recording...
  • Page 48: Audio Interface

    Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker/quantity Wireless Module 802.11b/g/n Item Chipset Shiloh-M Data 11-54 Mbps, up to 300 Mbps for throughput Draft-N Protocol b, g, n Interface PCI-E Battery...
  • Page 49: Usb Port

    USB Port Item USB compliance level EHCI Number of USB port(s) Location Output Current HDMI Port Item Compliance level Data throughput Number of HDMI port(s) Location AC Adapter Item Vendor Input rating Maximum input AC current Inrush current Efficiency Hardware Specifications and Configurations Specification Universal Serial Bus 2.0 1 left side, 2 right side...
  • Page 50: System Power Management

    System Power Management Item Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Card Reader Item Chipset Package Maximum supported size Features 1-40 Specification All devices in the system are turned off completely. OS initiated shutdown.
  • Page 51: System Led Indicator

    System LED Indicator Item Lock System state HDD access state Wireless state Power button backlight Battery state Back up state Arcade module state Finger print module state System DMA Specification Legacy Mode DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 *ExpressCard controller can use DMA 1, 2, or 5.
  • Page 52 System Interrupt Specification Hardware IRQ IRQ0 IRQ1 IRQ8 IRQ10 IRQ12 IRQ13 IRQ16 IRQ17 IRQ19 IRQ21 IRQ22 IRQ23 IRQ81 IRQ82 IRQ83 IRQ84 IRQ85 IRQ86 IRQ87 IRQ88 IRQ89 IRQ90 IRQ91 IRQ92 IRQ93 IRQ94 1-42 System Function System timer Standard PS/2 Keyboard System CMOS/real-time clock Intel®...
  • Page 53 Hardware IRQ IRQ95 IRQ96 IRQ97 IRQ98 IRQ99 IRQ100 IRQ101 IRQ102 IRQ103 IRQ104 IRQ105 IRQ106 IRQ107 IRQ108 IRQ109 IRQ170 IRQ171 IRQ172 IRQ173 IRQ174 IRQ175 IRQ176 IRQ177 IRQ178 IRQ179 IRQ180 IRQ181 IRQ182 IRQ183 IRQ184 IRQ185 IRQ186 IRQ187 IRQ188 Hardware Specifications and Configurations System Function Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System...
  • Page 54 Hardware IRQ IRQ189 IRQ190 IRQ-2 1-44 System Function Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Intel® HD Graphics Hardware Specifications and Configurations...
  • Page 55 System I/O Address Map I/O address (hex) 000 - CF7 000 - 01F 020 - 021 024 - 025 028 - 029 02C - 02D 02E - 02F 030 - 031 034 -035 038- 039 03C - 03D 040 - 043 04E - 04F 050 - 053 070 - 077...
  • Page 56 I/O address (hex) 0B4 - 0B5 0B8 - 0B9 0BC - 0BD 0C0 - 0DF 3B0 - 3BB 3C0 - 3DF 400 - 47F 4D0 - 4D1 500 - 57F 680 - 69F 800 - 80F D00 - FFF 1-46 System Function (shipping configuration) Programmable interrupt controller Programmable interrupt controller...
  • Page 57: System Utilities

    CHAPTER System Utilities...
  • Page 58 BIOS Setup Utility ....... . 2-3 Navigating the BIOS Utility ......2-3 BIOS .
  • Page 59: Bios Setup Utility

    System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting when a problem arises.
  • Page 60: Bios

    1066 MHz Hitachi HTS545016B9A300 100513PBPB04ECCYXROL TSSTcorp CDDVDW TS-L633F V1.04 ATI VERO12.036.000.003.039043 123456789 Acer 20D4DD9869FEDF11802C60EB698FC1A8 Figure Description CPU (central processing unit) type and speed of system Speed of the CPU Model name of HDD (hard disk drive) installed on primary IDE...
  • Page 61 Table 2-1. BIOS Information (Continued) Parameter System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID System Utilities Description System BIOS version VGA (video graphics array) firmware version of system Serial number of unit Asset tag number of system Product name of the system Manufacturer of system...
  • Page 62: Main

    Main The Main tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. System Time System Date Total Memory Video Memory Graphic Mode Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Figure 2-2.
  • Page 63 Table 2-2. BIOS Main (Continued) Parameter F12 Boot Menu Option to use boot menu during POST D2D Recovery Option to use D2D Recovery function SATA Mode Option to set SATA controller mode System Utilities Description Format/Option Option: Enabled or Disabled Option: Enabled or Disabled Option: AHCI or IDE...
  • Page 64: Security

    Security The Security tab shows parameters that safeguard and protect the computer from unauthorized use. Supervisor Password Is: User Password Is: HDD Password Is: Set Supervisor Password Set User Password Set HDD Password Power on Password Figure 2-3. BIOS Security Table 2-3 describes the parameters shown in Table 2-3.
  • Page 65: Setting A Password

    Table 2-3. BIOS Security (Continued) Parameter Password on Boot NOTE: NOTE: When prompted to enter password, three attempts are allowed before system halts. Resetting BIOS password may require computer be returned to dealer. Setting a Password Perform the following to set user or supervisor passwords: 1.
  • Page 66: Removing A Password

    Removing a Password Perform the following: 1. Use the ↑ and ↓ keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog box appears: Figure 2-5. Set Supervisor Password 2. Type current password in Enter Current Password field and press Enter. 3.
  • Page 67 The password setting is complete after the user presses Enter. If the password entered does not match the current password, the screen shows the Setup Warning dialog. Figure 2-8. Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears (Figure Figure 2-9.
  • Page 68: Boot

    Boot The Boot tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives Onboard hard disk drive DVD drive in the module bay Use ↑ and ↓ keys to select a device and press F5 or F6 to change the value. Boot priority order: 1.
  • Page 69: Exit

    Exit The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Figure 2-11. BIOS Exit Table 2-4 describes the parameters in Table 2-4.
  • Page 70: Bios Flash Utilities

    BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is used.
  • Page 71: Dos Flash Utility

    DOS Flash Utility Perform the following to use the DOS Flash Utility: 1. Press F2 during boot to enter Setup Menu. 2. Select Boot Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. Boot priority order: 1.
  • Page 72 5. Flash is complete when the message, Flash Programming Complete is shown. System will restart automatically when finished. NOTE: NOTE: If AC power is not connected, the following message is shown (Figure 2-14). Plug in the AC power to continue. Figure 2-14.
  • Page 73: Winflash Utility

    WinFlash Utility Perform the following to use the WinFlash Utility: 1. Double-click WinFlash executable ZQH_101W.EXE. 2. Click OK to begin update. A progress screen is shown. (Figure 2-15) Figure 2-15. InsydeFlash System Utilities 2-17...
  • Page 74: Clearing Bios Passwords

    Clearing BIOS Passwords CAUTION: If Power-on Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure or flashing the BIOS. See Crisis Disk This section provides details about removing HDD/BIOS passwords. Clear the BIOS Password as follows: NOTE: NOTE: If the BIOS password is incorrectly entered three times, an error is generated.
  • Page 75: Removing Bios Passwords

    Removing BIOS Passwords (Hardware method) To clear User or Supervisor passwords, remove lower cover and use a metal instrument to short the CMOS jumper. Figure 2-18. CMOS Jumper Table 2-5. CMOS Jumper Item (Software method) If wrong Supervisor Password is entered three times, the message System will halt! is displayed on Figure 2-19.
  • Page 76 If user is unable to obtain correct password then it must be unlocked. There are two methods to do this. Method 1: If BIOS menu item Power on Password is set to Enabled, then Crisis Recovery disc must be used. Method 2: If BIOS menu item Power on Password is set to Disabled.
  • Page 77: Removing Insyde Hdd Password

    Removing Insyde HDD Password Clear the BIOS Password as follows: To reset the BIOS password, perform the following: 1. When the user keys in the wrong password three times, the system reports the error code: Figure 2-21. Unlock Password Prompt 2.
  • Page 78: Miscellaneous Tools

    Miscellaneous Tools Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for hardware management. When the BIOS shows Verifying DMI pool data, it is checking that the table correlates with the hardware before sending information to the operating system (Windows, etc.).
  • Page 79 Figure 2-25. Asset Tag Menu Item 5. Press 2 to modify the product name, then press 2 again to modify EEPROM spec. version. Figure 2-26. Product Name Menu Item System Utilities 2-23...
  • Page 80 6. Press 3 to modify serial number key. Figure 2-27. Serial Number Menu Item 7. Press 4 to modify the 1394 GUID number key. Figure 2-28. 1394 GUID Number Menu Item 8. Press 0 to exit. 9. At the command prompt, run VEEPROM.exe to write any changes in the data to the 2-24 System Utilities...
  • Page 81 EEPROM. NOTE: NOTE: When using any of the write options, restart the system to make the new DMI data effective. System Utilities 2-25...
  • Page 82: Using Uuidtools

    Using UUIDTools The UUID (Universally Unique Identifier) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool data for hardware management. To update the DMI Pool, perform the following: 1. Unzip UUID package tool to USB Flash Disk. 2.
  • Page 83: Using The Lan Mac Eeprom Utility

    Current MAC ID of ESN EEPROM : 00269E230844 Compare ACER & OEM S/N of ESN EEPROM : PASS 4. Flash is completed when the message, Compare ACER & OEM S/N of ESN EEPROM: PASS, is shown. 5. At the command prompt, run VEEPROM.EXE to write any changes in the data to the EEPROM.
  • Page 84: Crisis Disk Recovery

    Crisis Disk Recovery 1. Plug in the USB flash disk. 2. Select the Fast Format option and click Start. Then click Next. 3. Click Format and then Exit to complete the operation. 4. Copy the ZQH.fd file to the USB flash disk root directory and rename to BIOS.fd NOTE: NOTE: Do not place any other *.fd files to the USB flash disk root directory.
  • Page 85: Machine Maintenance Procedures

    CHAPTER Machine Maintenance Procedures...
  • Page 86 Introduction ........3-5 General Information ......3-5 Recommended Equipment .
  • Page 87 LCD Bracket Removal ....... .3-43 LCD Bracket Installation......3-43 LVDS Cable Removal .
  • Page 89: General Information

    Philips screwdriver Plastic tweezers Flat plastic pry Table 3-1. Screw List Size M2.5*6.5 M2.0*3.0 M2.5*4.0 (NI) M3.0*3.5 (NI) M2.5*5.0 M2.0*3.95 M2.0*4.0 M2.0*2.0 M2-0.4*2.0 (NI) Machine Maintenance Procedures Quantity 86.ARE07.001 86.ARE07.002 86.EDM07.003 86.N1407.007 86.PSR07.001 86.R6Z07.002 86.W0107.003 86.W4107.002 86.W4107.002 Acer Part No.
  • Page 90: Maintenance Flowchart

    Maintenance Flowchart The flowchart in Figure 3-1 installation sequences. It shows information on what components may need to be removed and installed during servicing. SD Dummy Card Module DIMM Module Figure 3-1. Maintenance Flow shows a graphic representation of the module removal and Battery Keyboard Base...
  • Page 91: Getting Started

    Getting Started Flowchart Figure 3-1 identifies sections for the removal and install sequence. Follow the order of the sequence to avoid damage to any of the hardware components. Do the following prior to starting any maintenance procedures: 1. Remove power (A) from the system and peripherals 2.
  • Page 92: Battery Pack Removal

    Battery Pack Removal 1. Put computer on flat surface, battery side is up. 2. Push battery lock/unlock latch (A) to unlock position 3. Push and hold battery release latch (B) to release position 4. Lift battery pack (C) from battery bay Figure 3-3.
  • Page 93: Dummy Card Removal

    Dummy Card Removal 1. Push dummy card (A) in to release it from the spring latch 2. Remove dummy card (A) Figure 3-4. Dummy Card Dummy Card Installation 1. Insert dummy card (A) 2. Push card until spring latch locks. Machine Maintenance Procedures (Figure 3-4).
  • Page 94: Keyboard Removal

    Keyboard Removal Prerequisite: Battery Pack Removal 1. Press upward on the seven (7) locking latches until the keyboard disengages and separates from the system Figure 3-5. Keyboard Latches 2. Turn the keyboard over so that the keypad (C) is face down on the palm rest (Figure 3-6).
  • Page 95: Keyboard Installation

    CAUTION: Keyboard FPC (Flexible Printed Circuit) can be damaged if removed while mainboard connector is locked. Keyboard Installation 1. Put the keyboard face down on the palm rest (C). Refer to 2. Connect keyboard FPC (A) to mainboard connector (B). Refer to 3.
  • Page 96: Base Assembly Removal

    Base Assembly Removal Prerequisite: Battery Pack Removal 1. Remove twenty four (24) screws securing the base assembly in place (Figure 3-7). Figure 3-7. Base Assembly Screw Location 3-12 Machine Maintenance Procedures...
  • Page 97: Base Assembly Installation

    2. Lift up the base assembly by starting from the bottom edge of the base assembly. Refer to Figure 3-8. 3. Release the tabs on the bottom edge of the base assembly. 4. Grasp the base assembly and remove the base assembly from the device Figure 3-8.
  • Page 98: Odd (Optical Disk Drive) Module Removal

    ODD (Optical Disk Drive) Module Removal Prerequisite: Base Assembly Removal 1. Remove ODD module from ODD bay Figure 3-9. ODD Module in Lower Cover 2. Remove two (2) screws (C) from ODD module 3. Remove ODD bracket (D) from ODD module. 4.
  • Page 99: Odd Module Installation

    ODD Module Installation 1. Install ODD bezel (E) on ODD module 2. Install ODD bracket (D) on ODD module. 3. Secure two (2) screws (C) to secure the bracket (D) to the back of ODD. 4. Install ODD module into ODD bay. Refer to 5.
  • Page 100: Usb Module Removal

    USB Module Removal Prerequisite: Base Assembly Removal 1. Find USB module (A) on Base Assemby as shown in Figure 3-11. USB Module Location 2. Remove one (1) screw (B) from the base assembly Figure 3-12. USB Module 3-16 Figure (Figure Machine Maintenance Procedures 3-11.
  • Page 101: Usb Module Installation

    3. Disconnect USB module FFC (D) from mainboard connector (E) 4. Disconnect and remove USB module FFC (D) from USB module connector (C). 5. Remove USB module from base assembly. USB Module Installation 1. Install USB module (A) on the base assembly. Refer to 2.
  • Page 102: Hdd (Hard Disk Drive) Module Removal

    HDD (Hard Disk Drive) Module Removal Prerequisite: USB Module Removal 1. Find HDD module (A) on base assembly Figure 3-13. HDD Module Location 2. Gently remove HDD module from mainboard connector (B). Refer to Figure 3-14. HDD Module Removal 3-18 (Figure 3-13).
  • Page 103: Hdd Module Installation

    3. Remove four (4) screws (D) from HDD bracket (E) 4. Remove HDD bracket (E) from HDD module. 5. Remove HDD connector (C) from HDD module. Figure 3-15. HDD Module HDD Module Installation 1. Attach HDD connector (C) to HDD module. Refer to 2.
  • Page 104: Mainboard Removal

    Mainboard Removal Prerequisite: HDD (Hard Disk Drive) Module Removal 1. Find mainboard (A) on base assembly Figure 3-16. Mainboard Location 2. Disconnect WLAN antenna (B) connected to WLAN card (C) and remove antenna from the cable guides on the thermal module. Refer to Figure 3-17.
  • Page 105 5. Disconnect powerboard cable from mainboard connector (G) 6. Disconnect speaker cable from mainboard connector (H) Figure 3-18. Mainboard Connector Location 7. Remove two (2) screws (F) securing the mainboard in place 8. Remove Mainboard by lifting it from Base Assembly. CAUTION: Make sure all cables are moved away from the device to avoid damage during removal.
  • Page 106: Mainboard Installation

    IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in regulations for disposal. Mainboard Installation 1. Put mainboard onto Base Assembly. Refer to 2. Install and secure two (2) screws (F) to mainboard. Refer to 3.
  • Page 107: Dimm (Dual In-Line Memory Module) Module Removal

    DIMM (Dual In-line Memory Module) Module Removal Prerequisite: Mainboard Removal 1. Find DIMM (C) on Mainboard Figure 3-20. Component Location 2. Push DIMM clips (A) outwards Figure 3-21. DIMM Modules Machine Maintenance Procedures (Figure 3-20). (Figure 3-21). 3-23...
  • Page 108: Dimm Module Installation

    3. Disconnect DIMM out of mainboard connector (B). Refer to Figure 3-21. 4. Repeat steps 2 and 3 for remaining modules. DIMM Module Installation 1. Connect DIMM into mainboard connector (B). Refer to Figure 3-21. 2. Push down on DIMM until module clips (A) lock in position. Refer to Figure 3-21.
  • Page 109: Wlan (Wireless Local Area Network) Module Removal

    WLAN (Wireless Local Area Network) Module Removal Prerequisite: Mainboard Removal 1. Find WLAN module (A) on Mainboard. Refer to 2. Remove one (1) screw (B) from mainboard Figure 3-22. WLAN Module 3. Remove module from mainboard connector (C) Figure 3-23. WLAN Module Machine Maintenance Procedures Figure 3-20.
  • Page 110: Wlan Module Installation

    WLAN Module Installation 1. Put module into mainboard connector (C). Refer to 2. Install and secure one (1) screw (B) to mainboard. 3. Install Mainboard. Size M2.0*3.0 3-26 Figure 3-23. (Figure 3-22) Quantity Screw Type Machine Maintenance Procedures...
  • Page 111: Thermal Module Removal

    Thermal Module Removal Prerequisite: Mainboard Removal 1. Find Thermal module (B) on Mainboard. Refer to 2. Loosen three (3) captive screws (A). Refer to 3. Disconnect the thermal module cable from the mainboard connector (B) (Figure 3-24). 4. Remove thermal module from Mainboard. Figure 3-24.
  • Page 112 The following thermal pads are approved for use: Eapus XR-PE 1. Remove all traces of thermal grease from CPU using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent. 2. Apply small amount of thermal grease to center of CPU. NOTE: NOTE: Force used during installation of thermal module is sufficient to spread grease...
  • Page 113: Cpu Processor Removal

    CPU Processor Removal Prerequisite: Thermal Module Removal 1. Find CPU processor (A) on Mainboard. Refer to 2. Rotate the cam lock (B) to the unlocked position 3. Remove CPU processor (A) from Mainboard Figure 3-25. CPU Processor CPU Processor Installation 1.
  • Page 114: Power Switch Board Removal

    Power Switch Board Removal Prerequisite: Mainboard Removal 1. Find Power Switch Board (A) on Base Assembly. Refer to 2. Remove powerboard cable (B) from the cable guides 3. Remove one (1) screw (C) from base assembly 4. Remove power switch board (A) from Base Assembly. Figure 3-26.
  • Page 115: Speaker Module Removal

    Speaker Module Removal Prerequisite: Mainboard Removal 1. Find Speaker Module (A) on Base Assembly as shown on Figure 3-27. Speaker 2. Remove four (4) screws (C) from base assembly 3. Remove the speaker cables (B) from the cable guides Figure 3-28. Speaker Machine Maintenance Procedures Figure (Figure...
  • Page 116: Speaker Module Installation

    4. Remove Speaker Module from Base Assembly. Speaker Module Installation 1. Put the speaker cables (B) into the cable guides. Refer to 2. Place speaker module onto base assembly 3. Install and secure four (4) screws (C) to the base assembly. Refer to 4.
  • Page 117: Lcd (Liquid Crystal Display) Module Removal

    LCD (Liquid Crystal Display) Module Removal Prerequisite: Mainboard Removal 1. Remove four (4) screws (A) from LCD hinges Figure 3-29. LCD Hinge Screws 2. Remove the top assembly from the LCD module Figure 3-30. LCD Module Machine Maintenance Procedures (Figure 3-29).
  • Page 118: Lcd Module Installation

    CAUTION: Make sure all cables are moved away from the device to avoid damage during removal. LCD Module Installation 1. Align LCD hinges with the hinge guides on the Top Assembly. Refer to 2. Install and secure four (4) screws (A). Refer to 3.
  • Page 119: Dc-In Jack Removal

    DC-in Jack Removal Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Find DC-in Jack Module (A) on Top Assembly . Refer to 2. Remove DC-in cable from cable guides on the top assembly 3. Remove one (1) screw (B) from top assembly 4.
  • Page 120: Dc-In Jack Installation

    DC-in Jack Installation 1. Connect DC-in Jack (C) to DC-in bracket (D). Refer to 2. Put DC-in Jack Module (A) on the top assembly. Refer to 3. Install and secure one (1) screw (B) to the top assembly 4. Put DC-in cable into the cable guides on the top assembly 5.
  • Page 121: Lcd Bezel Removal

    LCD Bezel Removal Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Remove two (2) screws (A) from the LCD module Figure 3-33. LCD Bezel 2. Lift the top of the bezel up releasing it from the latches Figure 3-34. LCD Bezel Machine Maintenance Procedures (Figure 3-33).
  • Page 122: Lcd Bezel Installation

    3. Continue along the sides of the bezel until all the latches have been released (Figure 3-35). Figure 3-35. LCD Bezel 4. Lift the bezel from LCD module. LCD Bezel Installation 1. Put LCD bezel on the LCD module. Refer to 2.
  • Page 123: Camera Module Removal

    Camera Module Removal Prerequisite: LCD Bezel Removal 1. Find the camera module (A) in the LCD module Figure 3-36. Camera Module Location 2. Disconnect the camera cable (B) from connector (C) NOTE: NOTE: Use care not to damage the cable. Figure 3-37.
  • Page 124: Camera Module Installation

    Camera Module Installation 1. Put camera module on the LCD module. Refer to Figure 3-36. 2. Connect the camera cable (B) to connector (C). Refer to Figure 3-37. 3. Install LCD bezel. 3-40 Machine Maintenance Procedures...
  • Page 125: Lcd Panel Removal

    LCD Panel Removal Prerequisite: LCD Bezel Removal 1. Remove the six (6) screws (A) from the LCD panel Figure 3-38. LCD Panel 2. Remove the LVDS cable (C) from the cable guides Figure 3-39. LVDS Cable 3. Lift the LCD panel (B) from LCD cover CAUTION: Make sure all cables are moved away from the device to avoid damage during LCD Panel removal.
  • Page 126: Lcd Panel Installation

    LCD Panel Installation 1. Put LCD panel (B) on the LCD cover. Refer to 2. Put LVDS cable (C) in the cable guides. Refer to 3. Install and secure six (6) screws (A) to the LCD panel on the LCD cover. Refer to Figure 3-38.
  • Page 127: Lcd Bracket Removal

    LCD Bracket Removal Prerequisite: LCD Panel Removal 1. Remove the six (6) screws (A) Figure 3-40. LCD Bracket 2. Remove LCD bracket from the LCD panel. LCD Bracket Installation 1. Put LCD bracket on the LCD panel 2. Install and secure six (6) screws (A) to the LCD bracket 3.
  • Page 128: Lvds Cable Removal

    LVDS Cable Removal Prerequisite: LCD Panel Removal 1. Remove LVDS cable (A) from the adhesive on the rear of the LCD panel Figure 3-41. LVDS Cable 2. Remove the yellow tape (B) securing the LVDS cable to the LCD panel connector (Figure 3-42).
  • Page 129: Lvds Cable Installation

    3. Starting from the top, remove the clear mylar tape (C) and disconnect the LVDS cable from the LCD panel connector (D) Figure 3-43. LVDS Cable LVDS Cable Installation 1. Put LVDS cable into the LCD panel connector (D) and secure clear mylar tape (C) Figure 3-43 2.
  • Page 130 3-46 Machine Maintenance Procedures...
  • Page 131: Troubleshooting

    CHAPTER Troubleshooting...
  • Page 132 Introduction ........4-3 General Information ......4-3 Power On Issues .
  • Page 133: Introduction

    NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.
  • Page 134: Power On Issues

    Power On Issues If the system does not power on, perform the following: Figure 4-1. Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals, perform the following. 1. Makes sure the power cable is properly connected to the computer and the electrical outlet.
  • Page 135: No Display Issues

    No Display Issues If the Display does not work, perform the following: Replace LCD panel/ LCD cable Figure 4-2. No Display Issue No POST or Video If the POST or video does not appear, perform the following: 1. Make sure that internal display is selected. Switching between internal and external by pressing Fn+F5.
  • Page 136: Abnormal Video

    4. Connect the power and reboot the computer. 5. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5. 6. If the POST or video appears on the external display only, refer to 7.
  • Page 137 9. If the issue is still not resolved, refer to Online Support Information. Troubleshooting...
  • Page 138: Lcd Picture Failure

    LCD Picture Failure If the LCD fails, perform the following: Figure 4-3. LCD Failure Troubleshooting...
  • Page 139: Internal Keyboard Failure

    Internal Keyboard Failure If the Keyboard fails, perform the following: START Keyboard FPC well connected? Keyboard OK? Replace M/B Figure 4-4. Keyboard Failure Troubleshooting Connect it well Replace keyboard...
  • Page 140: Touchpad Failure

    Touchpad Failure If the Touchpad fails, perform the following: Check M/B T/P FFC Check TouchPad Swap M/B Figure 4-5. Touchpad Failure 4-10 Start Re-assemble the T/P FFC to M/B Swap/Reassemble the T/P board or T/P FFC Troubleshooting...
  • Page 141: Internal Speaker Failure

    Internal Speaker Failure If internal Speakers fail, perform the following: Figure 4-6. Internal Speaker Failure Sound Problems Perform the following, one at a time. Boot the computer. 2. Navigate to Start Device Manager. Check the Device Manager to determine that: The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts...
  • Page 142 Speakers are selected as the default audio device (green check mark). NOTE: NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers.
  • Page 143: Internal Microphone Failure

    Internal Microphone Failure If internal or external Microphones fail, perform the following: Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start Hardware and Sound 2. Right click on the Recording tab and select Show Disabled Devices (clear by default).
  • Page 144: Usb Failure

    USB Failure If the USB fails, perform the following: Check USB/B to M/B cable Check USB/B Swap M/B Figure 4-8. USB Failure 4-14 Start Re-assemble the USB/B cable to M/B Swap USB/B and USB cable Troubleshooting...
  • Page 145: Other Functions Failure

    Other Functions Failure 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. Troubleshooting 4-15...
  • Page 146: Intermittent Problems

    1. Remove power from the computer. 2. Visually check components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
  • Page 147: Post Codes

    Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. Table 4-2. POST Code Range Phase PostBDS InsydeH2ODDT™...
  • Page 148 Table 4-3. SEC Phase POST Code Table Functionality Name (Include\ PostCode.h) SEC_GO_TO_SECSTARTUP SEC_GO_TO_PEICORE * 3rd party relate functions – Platform dependence. Table 4-4. PEI Phase POST Code Table Functionality Name (Include\ PostCode.h) PEI_SIO_INIT PEI_CPU_REG_INIT PEI_CPU_AP_INIT* PEI_CPU_HT_RESET* PEI_PCIE_MMIO_INIT PEI_NB_REG_INIT PEI_SB_REG_INIT PEI_PCIE_TRAINING* PEI_TPM_INIT PEI_SMBUS_INIT PEI_PROGRAM_CLOCK_GEN...
  • Page 149 Table 4-4. (Continued)PEI Phase POST Code Table Functionality Name (Include\ PostCode.h) PEI_RECOVERY_LOAD_FILE_DONE PEI_RECOVERY_START_FLASH PEI_ENTER_DXEIPL PEI_FINDING_DXE_CORE PEI_GO_TO_DXE_CORE * 3rd party relate functions – Platform dependence. Table 4-5. DXE Phase POST Code Table Functionality Name (Include\ PostCode.h) DXE_TCGDXE* DXE_SB_SPI_INIT* DXE_CF9_RESET* DXE_SB_SERIAL_GPIO_INIT* DXE_SMMACCESS* DXE_SIO_INIT* DXE_LEGACY_REGION* DXE_SB_INIT*...
  • Page 150 Table 4-5. (Continued)DXE Phase POST Code Table Functionality Name (Include\ PostCode.h) DXE_SATA_INIT* DXE_SMM_CONTROLER_INIT* DXE_LEGACY_INTERRUPT* DXE_RELOCATE_SMBASE DXE_FIRST_SMI DXE_VTD_INIT* DXE_BEFORE_CSM16_INIT DXE_AFTER_CSM16_INIT DXE_LOAD_ACPI_TABLE DXE_SB_DISPATCH* DXE_SB_IOTRAP_INIT* DXE_SUBCLASS_DRIVER* DXE_PPM_INIT* DXE_HECIDRV_INIT* * 3rd party relate functions – Platform dependence. Table 4-6. BDS Phase POST Code Table Functionality Name (Include\ PostCode.h) BDS_ENTER_BDS...
  • Page 151 Table 4-6. (Continued)BDS Phase POST Code Table Functionality Name (Include\ PostCode.h) BDS_CONNECT_USB_HC BDS_CONNECT_USB_BUS BDS_CONNECT_USB_DEVICE BDS_NO_CONSOLE_ACTION BDS_DISPLAY_LOGO_SYSTEM_INFO BDS_START_IDE_CONTROLLER BDS_START_SATA_CONTROLLER BDS_START_ISA_ACPI_CONTROLLER BDS_START_ISA_BUS BDS_START_ISA_FDD BDS_START_ISA_SEIRAL BDS_START_IDE_BUS BDS_START_AHCI_BUS BDS_CONNECT_LEGACY_ROM BDS_ENUMERATE_ALL_BOOT_OPTION BDS_END_OF_BOOT_SELECTION BDS_ENTER_SETUP BDS_ENTER_BOOT_MANAGER BDS_BOOT_DEVICE_SELECT BDS_EFI64_SHADOW_ALL_LEGACY_RO BDS_ACPI_S3SAVE BDS_READY_TO_BOOT_EVENT BDS_GO_LEGACY_BOOT BDS_GO_UEFI_BOOT BDS_LEGACY16_PREPARE_TO_BOOT BDS_EXIT_BOOT_SERVICES* BDS_LEGACY_BOOT_EVENT Troubleshooting Post Phase Description Code...
  • Page 152 Table 4-6. (Continued)BDS Phase POST Code Table Functionality Name (Include\ PostCode.h) BDS_ENTER_LEGACY_16_BOOT BDS_RECOVERY_START_FLASH * 3rd party relate functions – Platform dependence. Table 4-7. S3 Functions POST Code Table Functionality Name (Include\ PostCode.h) S3_RESTORE_MEMORY_CONTROLLER S3_INSTALL_S3_MEMORY S3_SWITCH_STACK S3_MEMORY_CALLBACK S3_ENTER_S3_RESUME_PEIM S3_BEFORE_ACPI_BOOT_SCRIPT S3_BEFORE_RUNTIME_BOOT_SCRIPT S3_BEFORE_RELOCATE_SMM_BASE S3_BEFORE_MP_INIT S3_BEFORE_RESTORE_ACPI_CALLBACK S3_AFTER_RESTORE_ACPI_CALLBACK...
  • Page 153 Table 4-8. ACPI Functions POST Code Table Functionality Name (Include\ PostCode.h) ASL_ENTER_S4 ASL_ENTER_S5 ASL_WAKEUP_S1 ASL_WAKEUP_S3 ASL_WAKEUP_S4 Table 4-9. SMM Functions POST Code Table Functionality Name (Include\ PostCode.h) SMM_IDENTIFY_FLASH_DEVICE SMM_SMM_PLATFORM_INIT SMM_ACPI_ENABLE_START SMM_ACPI_ENABLE_END SMM_S1_SLEEP_CALLBACK SMM_S3_SLEEP_CALLBACK SMM_S4_SLEEP_CALLBACK SMM_S5_SLEEP_CALLBACK SMM_ACPI_DISABLE_START SMM_ACPI_DISABLE_END Table 4-10. InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\ PostCode.h) Used by Insyde debugger...
  • Page 154 Table 4-10. InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\ PostCode.h) Used by Insyde debugger Used by Insyde debugger 4-24 PostC Description 0xD6 DDT Cable Transmission Error (Set Debug mode fail) 0xD7 DDT Cable Transmission Error (Set address fail) Troubleshooting...
  • Page 155: Jumper And Connector Locations

    CHAPTER Jumper and Connector Locations...
  • Page 156 Mainboard Jumper and Connector Locations ..5-3 Clearing Password Check and BIOS Recovery ..5-5 Clearing Password Check ......5-5 Clear CMOS Jumper .
  • Page 157: Mainboard Jumper And Connector Locations

    Jumper and Connector Locations Mainboard Jumper and Connector Locations Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description Powerboard Connector Speaker Connector Card Reader Connector Jumper and Connector Locations Item Description Keyboard Connector Touchpad Connector...
  • Page 158 Figure 5-2. Mainboard Bottom Table 5-2. Mainboard Bottom Item Description Battery Connector DC-IN Connector LVDS Connector Fan Connector VGA Connector RJ-45 Connector HDMI Connector Item USB Connector ODD Connector HDD Connector USB attachedboard Connector Headphone Connector Microphone Connector Bluetooth Connector Jumper and Connector Locations Description...
  • Page 159: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provides users with the standard operating procedures of clearing password and BIOS recovery for the Aspire 4739Z. The machine provides one Hardware Open Gap on main board for clearing password check, and one hot key for enabling BIOS Recovery. Clearing Password Check NOTE: NOTE:...
  • Page 160: Clear Cmos Jumper

    Clear CMOS Jumper Figure 5-3. CMOS Jumper Table 5-3. CMOS Jumper Item Description Clear CMOS Jumper Clear CMOS Jumper Jumper and Connector Locations...
  • Page 161: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
  • Page 162 Jumper and Connector Locations...
  • Page 163: Fru (Field Replaceable Unit) List

    CHAPTER FRU (Field Replaceable Unit) List...
  • Page 164: Exploded Diagrams

    Exploded Diagrams ......6-4 FRU List ........6-7 Screw List .
  • Page 165 DIFFERENT part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines. NOTE:...
  • Page 166 Figure 6-1. Upper & Lower Cover Exploded Diagram Table 6-1. Upper & Lower Cover Exploded Diagram LCD Assembly Keyboard Module Top Assembly MainBoard Assembly ODD Assembly Description Acer Part No. 6M.NE407.003 KB.I140A.202 60.NE307.002 MB.RK306.001 KU.0080D.057 FRU (Field Replaceable Unit) List...
  • Page 167 Table 6-1. Upper & Lower Cover Exploded Diagram USB Board HDD Assembly Base Assembly Battery Module Thermal Module Assembly System Memroy Wireless Card Power Switch Board FRU (Field Replaceable Unit) List Description Acer Part No. 55.NE307.002 KH.50007.010 60.NE307.006 BT.00607.125 60.NE407.001 KN.1GB03.034 NI.23600.070 55.NE307.001...
  • Page 168 Figure 6-2. LCD Assembly Exploded Diagram Table 6-2. LCD Assembly Exploded Diagram Description LCD Bezel LCD Bracket (Left) LCD LED Panel LVDS Cable Camera Module LCD Bracket (Right) LCD Cover Acer Part No. 60.R6Z07.010 33.R6Z07.004 6M.NE407.003 50.NE307.003 AM.21400.078 33.R6Z07.005 60.NE307.008 FRU (Field Replaceable Unit) List...
  • Page 169: Fru List

    (HM) WN6601AH Foxconn Wirelss LAN Broadcom 4313 1x1 BGN (HM) T77H194.00 Foxconn Wirelss LAN Atheros HB95 1x1 BGN (HM) T77H121.01 liteon 802.11 B/G/N WN6606LH-AA FRU (Field Replaceable Unit) List Description Acer Part No. AP.06501.026 AP.06503.024 AP.0650A.012 BT.00603.124 BT.00604.049 BT.00605.062 BT.00606.008 BT.00607.125...
  • Page 170 POWER CORD PRC 3P Y536B30001218008 PWR CORD(ISR)1.8M 3PBLK FZ0I0008-038 POWER CORD US 3PIN ROHS FFC - POWER BOARD TO M/B DC-IN CABLE 65W FFC- USB TO M/B Description FRU (Field Replaceable Unit) List Acer Part No. 55.NE307.001 55.NE307.002 56.R6Z07.001 27.A03V7.004 27.A03V7.006 27.A50V7.001 27.A99V7.002 27.A99V7.004...
  • Page 171 CPU Intel Core i5 430M PGA 2.26G ARD, up to SC 2.53G, 3M L3 CPU Intel Core i5 450M PGA 2.4G 35W K-0 up to SC 2.66G FRU (Field Replaceable Unit) List Description Acer Part No. 60.NE307.002 60.NE307.003 60.NE307.004 60.NE307.005 60.NE307.006 33.NE307.001...
  • Page 172 Renesas solution + PCC LD (HF + Windows 7) ODD SONY Super-Multi DRIVE 12.7mm Tray DL 8X AD-7585H LF W/O bezel SATA (HF + Windows 7) 6-10 Description FRU (Field Replaceable Unit) List Acer Part No. KC.46K01.DMP KC.48K01.DMP KC.56K01.DMP KC.58K01.DMP KC.61001.DPP KC.62001.DPP KC.63001.DPP...
  • Page 173 HDD HGST 2.5" 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22A23T0, WD, ML320S SATA 8MB LF F/W:01.01A01 FRU (Field Replaceable Unit) List Description Acer Part No. KU.0080F.011 KU.0080F.014 60.R6Z07.008 33.PUM07.001 KH.16001.045 KH.16004.008 KH.16007.026 KH.16008.027...
  • Page 174 MK7559GSX, 375G/P, Capricorn BS, 4K drive SATA 8MB LF+HF F/W:GNDD3J HDD WD 2.5" 5400rpm 750GB WD7500BPVT-22HXZT1, ML375M, 4K drive SATA 8MB LF F/W:01.01A01 6-12 Description FRU (Field Replaceable Unit) List Acer Part No. KH.32001.019 KH.32004.004 KH.32007.008 KH.32008.022 KH.50001.017 KH.50004.002 KH.50007.010 KH.50008.017...
  • Page 175 Table 6-3. FRU List Category HDD BRACKET HDD FRONT BRACKET KEYBOARD Keyboard ACER AC4T_A10B AC4T 86KS Black Arabic Keyboard ACER AC4T_A10B AC4T 87KS Black Belgium Keyboard ACER AC4T_A10B AC4T 87KS Black Brazilian Portuguese Keyboard ACER AC4T_A10B AC4T 87KS Black CZ/SK...
  • Page 176 Table 6-3. FRU List Category Keyboard ACER AC4T_A10B AC4T 87KS Black Norwegian Keyboard ACER AC4T_A10B AC4T 87KS Black Portuguese Keyboard ACER AC4T_A10B AC4T 86KS Black Russian Keyboard ACER AC4T_A10B AC4T 87KS Black SLO/CRO Keyboard ACER AC4T_A10B AC4T 87KS Black Spanish...
  • Page 177 LCD COVER LOGO MYLAR LCD CABLE CAMERA Liteon 0.3M LT7675AL Suyin 0.3M SY_7675_AL LCD MODULE 14" LED GLARE W/CCD, ANTENNA*2 - RED FRU (Field Replaceable Unit) List Description Acer Part No. LK.14006.015 LK.14008.004 LK.1400D.008 60.NE307.008 60.R6Z07.010 33.R6Z07.004 33.R6Z07.005 40.NE307.002 50.NE307.003 AM.21400.078...
  • Page 178 LCD COVER LOGO MYLAR LCD CABLE CAMERA Liteon 0.3M LT7675AL Suyin 0.3M SY_7675_AL LCD MODULE 14" LED GLARE W/CCD, ANTENNA*2 - BLUE 6-16 Description FRU (Field Replaceable Unit) List Acer Part No. LK.14005.010 LK.14006.011 LK.14006.015 LK.14008.004 LK.1400D.008 60.NE307.009 60.R6Z07.010 33.R6Z07.004 33.R6Z07.005 40.NE307.002...
  • Page 179 LCD COVER LOGO MYLAR LCD CABLE CAMERA Liteon 0.3M LT7675AL Suyin 0.3M SY_7675_AL LCD MODULE 14" LED GLARE W/CCD, ANTENNA*2 - GRAY FRU (Field Replaceable Unit) List Description Acer Part No. LK.14005.010 LK.14006.011 LK.14006.015 LK.14008.004 LK.1400D.008 60.NE307.010 60.R6Z07.010 33.R6Z07.004 33.R6Z07.005 40.NE307.002...
  • Page 180 LCD COVER LOGO MYLAR LCD CABLE CAMERA Liteon 0.3M LT7675AL Suyin 0.3M SY_7675_AL MAINBOARD MAIN BOARD UMA W/O HDMI MEMORY 6-18 Description FRU (Field Replaceable Unit) List Acer Part No. LK.14005.010 LK.14006.011 LK.14006.015 LK.14008.004 LK.1400D.008 60.NE307.011 60.R6Z07.010 33.R6Z07.004 33.R6Z07.005 40.NE307.002 50.NE307.003...
  • Page 181 4GB M471B5273BH1-CF8 LF 256*8 0.055um Memory SAMSUNG SO-DIMM DDRIII 1333 4GB M471B5273CH0-CH9 LF 256*8 46nm THERMAL MODULE THERMAL MODULE 35W FOR UMA SPEAKER SPEAKER SET (W/ R/L) FRU (Field Replaceable Unit) List Description Acer Part No. KN.1GB07.004 KN.1GB09.015 KN.1GB0B.035 KN.1GB0G.026 KN.1GB0H.017 KN.2GB03.021 KN.2GB07.004 KN.2GB09.009 KN.2GB0B.023...
  • Page 182 TOP SHIELD MYLAR BASE FOOT RUBBER - REAR BASE FOOT RUBBER - FRONT LCD RUBBER - UP LCD RUBBER - MIDDLE LCD SCREW MYLAR 6-20 Description FRU (Field Replaceable Unit) List Acer Part No. 47.NE307.001 47.NE307.002 47.NE307.003 47.NE307.004 47.NE307.005 47.NE307.006 47.NE307.007 47.R6Z07.003...
  • Page 183: Screw List

    SCREW M2.5*6.5-I(BZN(NYLOK-RED) SCREW M2.0*3.0-I(BKAG)(NYLOK) IRON SCREW M2.5*4.0-I(NI)(NYLOK) SCREW M3*0.5+3.5I SCREW M2.0*5-I(NI)(NYLOK) SCREW M2.0*3.95-I(BNI)(NYLOK) MA8 SCREW 2.0*4.0 S.P SCREW M2.0*2.0 SCREW M2-0.4*2-I(BNI)(NYLOK)IRON FRU (Field Replaceable Unit) List Description Acer Part No. 86.ARE07.001 86.ARE07.002 86.EDM07.003 86.N1407.007 86.PSR07.001 86.R6Z07.002 86.W0107.003 86.W4107.002 86.W4107.002 6-21...
  • Page 184 6-22 FRU (Field Replaceable Unit) List...
  • Page 185: Model Definition And Configuration

    CHAPTER Model Definition and Configuration...
  • Page 186 Acer Aspire 4739Z....... . 7-1...
  • Page 187: Acer Aspire 4739Z

    Model Definition and Configuration Acer Aspire 4739Z Table 7-1. RO, Description Model AS4739Z-P63 Vietnam 2G32Mikk AS4739Z-P62 GCTWN 2G50Mikk AS4739Z-P63 Singapore 2G50Mikk AS4739Z-P62 Singapore 2G50Mikk AS4739Z-P62 Singapore 2G50Mikk AS4739Z-P63 Singapore 2G50Mikk AS4739Z-P63 Singapore 4G50Mikk AS4739Z-P63 Singapore 4G50Mikk AS4739Z-P62 Singapore 4G50Mikk Model Definition and Configuration...
  • Page 188 AS4739Z-P63 Thailand 2G50Mikk AS4739Z-P63 Thailand 2G50Mikk AS4739Z-P63 Singapore 2G32Mikk AS4739Z-P62 Singapore 2G32Mikk AS4739Z-P62 Singapore 2G50Mikk Country Acer Part No LX.RK302.009 LX.RK302.010 LX.RK308.001 LX.RK30C.001 LX.RK30C.002 LX.RK30C.003 LX.RK30C.004 LX.RK30C.005 LX.RK30C.006 LX.RK30C.007 Model Definition and Configuration Description AS4739Z-P624G50Mikk W7HP64ASSG1 MC UMACkk_3 1*4G/500_L/6L2.2/2R/CB_GN_0. 3C_outer_AUk_ZH31...
  • Page 189 AS4739Z-P63 Singapore 2G50Mikk AS4739Z-P62 Singapore 1G32Mikk AS4739Z-P61 Vietnam 2G32Mikk AS4739Z-P62 Malaysia 2G32Mikk AS4739Z-P62 Malaysia 1G32Mikk Model Definition and Configuration Country Acer Part No LX.RK30C.008 LX.RK30C.009 LX.RK30C.010 LX.RK30C.011 LX.RK30C.012 LX.RK30C.013 LX.RK30C.014 LX.RK30C.015 LX.RK30C.016 LX.RK30C.017 LX.RK30C.018 Description AS4739Z-P623G50Mikk LinpusMGASG1 UMACkk_3 2G+1G/500_L/6L2.2/2R/CB_GN_ 0.3C_outer_AUk_XS11...
  • Page 190 Singapore 2G50Mikk AS4739Z-P63 Singapore 4G50Mikk AS4739Z-P63 Singapore 4G50Mikk AS4739Z-P62 Singapore 4G50Mikk AS4739Z-P62 Singapore 4G50Mikk AS4739Z-P61 GCTWN 2G32Mikk Country Acer Part No LX.RK30C.019 LX.RK30C.020 LX.RK30C.021 LX.RK30C.022 Acer Part No LX.RK301.001 PMDP6300 LX.RK302.001 PMDP6200 LX.RK302.002 PMDP6300 LX.RK302.003 PMDP6200 LX.RK302.004 PMDP6200 LX.RK302.005 PMDP6300 LX.RK302.006...
  • Page 191 2G50Mikk AS4739Z-P62 Singapore 1G32Mikk AS4739Z-P61 Vietnam 2G32Mikk AS4739Z-P62 Malaysia 2G32Mikk AS4739Z-P62 Malaysia 1G32Mikk AS4739Z-P62 Malaysia 1G50Mikk Model Definition and Configuration Acer Part No LX.RK308.001 PMDP6100 LX.RK30C.001 PMDP6300 LX.RK30C.002 PMDP6300 LX.RK30C.003 PMDP6300 LX.RK30C.004 PMDP6300 LX.RK30C.005 PMDP6300 LX.RK30C.006 PMDP6200 LX.RK30C.007 PMDP6200 LX.RK30C.008 PMDP6200 LX.RK30C.009...
  • Page 192 Singapore 4G50Mikk AS4739Z-P61 GCTWN 2G32Mikk AS4739Z-P61 ACLA-Spanish 2G50Mikk AS4739Z-P63 Vietnam 2G32Mikk AS4739Z-P63 Thailand 2G50Mikk AS4739Z-P63 Thailand 2G50Mikk Acer Part No LX.RK30C.020 PMDP6100 LX.RK30C.021 PMDP6200 LX.RK30C.022 PMDP6200 Acer Part No VGA Chip LX.RK301.001 LX.RK302.001 LX.RK302.002 LX.RK302.003 LX.RK302.004 LX.RK302.005 LX.RK302.006 LX.RK302.007 LX.RK302.008 LX.RK302.009...
  • Page 193 2G32Mikk AS4739Z-P62 Malaysia 1G32Mikk AS4739Z-P62 Malaysia 1G50Mikk AS4739Z-P61 Indonesia 1G32Mikk AS4739Z-P62 Indonesia 1G50Mikk AS4739Z-P62 Vietnam 2G32Mikk Model Definition and Configuration Acer Part No VGA Chip LX.RK30C.004 LX.RK30C.005 LX.RK30C.006 LX.RK30C.007 LX.RK30C.008 LX.RK30C.009 LX.RK30C.010 LX.RK30C.011 LX.RK30C.012 LX.RK30C.013 LX.RK30C.014 LX.RK30C.015 LX.RK30C.016 LX.RK30C.017 LX.RK30C.018 LX.RK30C.019...
  • Page 194 AS4739Z-P63 Thailand 2G50Mikk AS4739Z-P63 Thailand 2G50Mikk AS4739Z-P63 Thailand 2G50Mikk AS4739Z-P63 Singapore 2G32Mikk AS4739Z-P62 Singapore 2G32Mikk AS4739Z-P62 Singapore 2G50Mikk Acer Part No Memory 1 LX.RK301.001 SO2GBIII10 LX.RK302.001 SO2GBIII10 LX.RK302.002 SO2GBIII10 LX.RK302.003 SO2GBIII10 LX.RK302.004 SO2GBIII10 LX.RK302.005 SO2GBIII10 LX.RK302.006 SO4GBIII10 LX.RK302.007 SO4GBIII10 LX.RK302.008 SO4GBIII10 LX.RK302.009...
  • Page 195 1G50Mikk AS4739Z-P62 Vietnam 1G50Mikk Table 1-5. ODD, Extra SW1, Card Reader Model Country AS4739Z-P63 Vietnam 2G32Mikk AS4739Z-P62 GCTWN 2G50Mikk Model Definition and Configuration Acer Part No Memory 1 LX.RK30C.008 SO2GBIII10 LX.RK30C.009 SO2GBIII10 LX.RK30C.010 SO4GBIII10 LX.RK30C.011 SO4GBIII10 LX.RK30C.012 SO1GBIII10 LX.RK30C.013 SO1GBIII10 LX.RK30C.014...
  • Page 196 AS4739Z-P63 Thailand 2G50Mikk AS4739Z-P63 Singapore 2G32Mikk AS4739Z-P62 Singapore 2G32Mikk AS4739Z-P62 Singapore 2G50Mikk AS4739Z-P62 Singapore 3G50Mikk AS4739Z-P63 Singapore 3G50Mikk 7-10 Acer Part No LX.RK302.002 NSM8XS LX.RK302.003 NSM8XS LX.RK302.004 NSM8XS LX.RK302.005 NSM8XS LX.RK302.006 NSM8XS LX.RK302.007 NSM8XS LX.RK302.008 NSM8XS LX.RK302.009 NSM8XS LX.RK302.010 NSM8XS LX.RK308.001...
  • Page 197 Table 1-6. Wireless LAN1, Bluetooth, NB Chipset Model Country AS4739Z-P63 Vietnam 2G32Mikk AS4739Z-P62 GCTWN 2G50Mikk AS4739Z-P63 Singapore 2G50Mikk AS4739Z-P62 Singapore 2G50Mikk Model Definition and Configuration Acer Part No LX.RK30C.010 NSM8XS LX.RK30C.011 NSM8XS LX.RK30C.012 NSM8XS LX.RK30C.013 NSM8XS LX.RK30C.014 NSM8XS LX.RK30C.015 NSM8XS LX.RK30C.016 NSM8XS LX.RK30C.017 NSM8XS LX.RK30C.018...
  • Page 198 Singapore 3G50Mikk AS4739Z-P63 Singapore 3G50Mikk AS4739Z-P62 Singapore 4G50Mikk AS4739Z-P63 Singapore 4G50Mikk 7-12 Wireless Acer Part No LAN1 LX.RK302.004 3rd WiFi 1x1 LX.RK302.005 3rd WiFi 1x1 LX.RK302.006 3rd WiFi 1x1 LX.RK302.007 3rd WiFi 1x1 LX.RK302.008 3rd WiFi 1x1 LX.RK302.009 3rd WiFi 1x1 LX.RK302.010...
  • Page 199 2G50Mikk AS4739Z-P62 Singapore 2G50Mikk AS4739Z-P62 Singapore 2G50Mikk AS4739Z-P63 Singapore 2G50Mikk Model Definition and Configuration Wireless Acer Part No LAN1 LX.RK30C.012 3rd WiFi 1x1 LX.RK30C.013 3rd WiFi 1x1 LX.RK30C.014 3rd WiFi 1x1 LX.RK30C.015 3rd WiFi 1x1 LX.RK30C.016 3rd WiFi 1x1 LX.RK30C.017 3rd WiFi 1x1 LX.RK30C.018...
  • Page 200 AS4739Z-P63 Singapore 3G50Mikk AS4739Z-P62 Singapore 4G50Mikk AS4739Z-P63 Singapore 4G50Mikk AS4739Z-P63 Singapore 1G50Mikk AS4739Z-P63 Singapore 1G32Mikk AS4739Z-P63 Singapore 2G50Mikk 7-14 Acer Part No Battery LX.RK302.006 6CELL2.2 LX.RK302.007 6CELL2.2 LX.RK302.008 6CELL2.2 LX.RK302.009 6CELL2.2 LX.RK302.010 6CELL2.2 LX.RK308.001 6CELL2.2 LX.RK30C.001 6CELL2.2 LX.RK30C.002 6CELL2.2 LX.RK30C.003 6CELL2.2...
  • Page 201 2G32Mikk AS4739Z-P62 Malaysia 1G32Mikk AS4739Z-P62 Malaysia 1G50Mikk AS4739Z-P61 Indonesia 1G32Mikk AS4739Z-P62 Indonesia 1G50Mikk AS4739Z-P62 Vietnam 1G50Mikk Model Definition and Configuration Acer Part No Battery LX.RK30C.015 6CELL2.2 LX.RK30C.016 6CELL2.2 LX.RK30C.017 6CELL2.2 LX.RK30C.018 6CELL2.2 LX.RK30C.019 6CELL2.2 LX.RK30C.020 6CELL2.2 LX.RK30C.021 6CELL2.2 LX.RK30C.022 6CELL2.2...
  • Page 202 7-16 Model Definition and Configuration...
  • Page 203 CHAPTER Test Compatible Components...
  • Page 204: Microsoft® Windows® 7 Environment Test

    Microsoft® Windows® 7 Environment Test ... 8-4...
  • Page 205: Test Compatible Components

    Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 4739Z. Compatibility Test Report released by the Acer Mobile System Testing Department. Test Compatible Components ®...
  • Page 206: Microsoft Windows

    Battery SIMPLO AS10D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D75 Battery SAMSUNG AS10D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D61 Liteon 0.3M LT7675AL Suyin 0.3M SY_7675_AL Test Compatible Components Acer Part No. AP.06503.024 AP.06501.026 AP.0650A.012 LZ.21000.085 BT.00604.049 BT.00605.062 BT.00603.124 BT.00607.125 BT.00607.126...
  • Page 207 F/W:GN003J 4K HDD TOSHIBA 2.5" 5400rpm 750GB MK7559GSXP, 375G/P, Capricorn BS, 4K drive SATA 8MB LF+HF F/W:GN003J HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22A23T0, WD, ML320S SATA 8MB LF F/W:01.01A01 Acer Part No. CR.21500.030 KC.38K01.DMP KC.61001.DPP KC.62001.DPP KC.63001.DPP KH.25004.006 KH.32004.005 KH.50004.003 KH.64004.003...
  • Page 208 HDD HGST 2.5" 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm HDD HGST 2.5" 5400rpm 640GB HTS547564A9E384,Jet B, 375G/P,0J15082 SATA 8MB LF+HF F/W:DA3872 Test Compatible Components Acer Part No. KH.25008.029 KH.32008.022 KH.50008.017 KH.50008.021 KH.64008.004 KH.64008.005 KH.75008.009 KH.25007.016 KH.32007.008...
  • Page 209 Cameron, 320G/P SATA 8MB LF F/W:0001SDM1 HDD SEAGATE 2.5" 5400rpm 750GB ST9750423AS,9ZW14G-188, Desaru5, 375G/P. SATA 8MB LF+HF F/W:0001SDM1 Keyboard ACER AC4T_A10B AC4T Internal 14 Standard Black Y2010 Acer Legend Texture Atheros AR8158L LED LCD CMI 14" WXGA Glare BT140GW01 V6 LF 220nit 8ms 600:1 LED LCD SAMSUNG 14"...
  • Page 210 LF+HF W/O bezel SATA With TI + Rohm Solution (HF + Windows 7) ODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL 8X UJ8A0 LF W/O bezel SATA (HF + Windows 7) Foxconn Yentai Factory Test Compatible Components Acer Part No. LK.14005.010 KN.1GB03.034 KN.2GB03.021 KN.4GB03.005 KN.1GB0H.017 KN.2GB0G.018 KN.2GB09.010...
  • Page 211 Liteon Wireless LAN Atheros HB95 1x1 BGN (HM) WN6601AH Liteon Wireless LAN Atheros HB125 1x1 BGN liteon WLAN 802.11 B/G/N WN6606LH-AA Lan Intel WLAN 100BN.HMWG Crane Peak 1x1 BGN Acer Part No. KU.00801.041 KU.00805.049 KU.0080D.057 KU.0080D.055 KI.22800.011 KI23300.014 SR.23900.001 KI.23200.038 LZ.23500.006...
  • Page 212 Foxconn Wirelss LAN Atheros HB95 1x1 BGN (HM) T77H121.01 Foxconn Wirelss LAN Broadcom 4313 1x1 BGN (HM) T77H194.00 Foxconn Wirelss LAN Atheros HB125 1x1 BGN Foxconn Wirelss LAN Broadcom 4313 IPA 1x1 BGN Test Compatible Components Acer Part No. NI.23600.068 NI.23600.076 NI.23600.085 NI.23600.090...
  • Page 213 CHAPTER Online Support Information...
  • Page 214 Introduction ........9-3...
  • Page 215: Online Support Information

    This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.

This manual is also suitable for:

Aspire 4739Aspire 4739z