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Acer Aspire 4736G Series Service Manual

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Table of Contents
Aspire 4736G/4736Z Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Table of Contents
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  Summary of Contents for Acer Aspire 4736G Series

  • Page 1 Aspire 4736G/4736Z Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made to this service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 7: Table Of Contents

    Using the System Utilities ..........16 Acer GridVista (dual-display compatible) ......16 Hardware Specifications and Configurations .
  • Page 8 Table of Contents Removing the Hinge Covers ........64 Removing the Switch Cover .
  • Page 9 Aspire 4736G/4736Z Series FRU List ........169...
  • Page 10 Table of Contents...
  • Page 11: System Specifications

    Dolby®-optimized surround sound system with two built-in stereo speakers • True 5.1-channel surround sound output • High-definition audio support • S/PDIF (Sony/Philips Digital Interface) support for digital speakers • Acer PureZone technology with two built-in stereo microphones • MS-Sound compatible • Chapter 1 Chapter 1...
  • Page 12: Dimensions And Weight

    Communication Acer Video Conference, featuring: • Integrated Acer Crystal Eye webcam* • Acer PureZone technology* • Optional Acer Xpress VoIP phone* • WLAN: • Intel® Wireless WiFi Link 5100/5300* • Wi-Fi®/WiMAX™: • Intel® Wireless WiFi Link 5150/5350* • WPAN: Bluetooth® 2.0+Enhanced Data Rate (EDR)* •...
  • Page 13 Line-in jack • Ethernet (RJ-45) port • Modem (RJ-11) port • DC-in jack for AC adapter • Environment Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% •...
  • Page 14: System Block Diagram

    System Block Diagram Chapter 1...
  • Page 15: Your Acer Notebook Tour

    Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon Chapter 1 Item Acer Crystal Eye Web camera for video communication (only for webcam certain models). Microphone Internal microphone for sound recording.
  • Page 16: Closed Front View

    Click buttons The left and right buttons function like the left (left, center* and and right mouse buttons. right) *The center button serves as Acer Bio- Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). Touchpad Touch-sensitive pointing device which functions like a computer mouse.
  • Page 17: Left View

    Left View Icon HDMI Chapter 1 Item DC in jack Connects to an AC adapter Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port network. External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector). USB 2.0 Connects to USB 2.0 devices.
  • Page 18: Right View

    Right View Icon Rear View Item Ventilation slots Item USB 2.0 port Connect to USB 2.0 devices (e.g. USB mouse, USB camera). Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disk from the drive.
  • Page 19: Bottom View

    Bottom View Icon Chapter 1 Item Battery bay Houses the computer's battery pack. Battery release Releases the battery for removal. latch Hard disk bay Houses the computer's hard disk (secured with screws). Memory Houses the computer's main memory. compartment Battery lock Locks the battery in position.
  • Page 20: Indicators

    WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager. Icon...
  • Page 21: Touchpad Basics (With Fingerprint Reader)

    Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader: Move your finger across the touchpad (1) to move the cursor. • Press the left (2) and right (4) buttons located beneath the touchpad to perform selection and •...
  • Page 22: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
  • Page 23: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
  • Page 24: Hot Keys

    <Fn> + <F8> <Fn> + < > <Fn> + < > Function Hotkey help Displays help on hotkeys. Acer eSettings Launches Acer eSettings Management in Acer Management Empowering Technology. Acer ePower Launches Acer ePower Management in Acer Management Empowering Technology.
  • Page 25: Special Key

    Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol.
  • Page 26: Using The System Utilities

    Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start You may choose any one of the four display settings indicated below: All Programs and click on Acer GridVista.
  • Page 27 Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista is simple to set up: Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
  • Page 28: Hardware Specifications And Configurations

    Integrated VGA solution for CANTIGA GM / On board VGA card for CANTIGA PM Fan Speed (rpm) Core 2 3200 3500 3900 4300 Specification Insyde H20 Core Package Acer P/N Voltage uPGA KC.16001.CMT uPGA KC.64001.DTP uPGA KC.66001.DTP uPGA KC.74501.DPP uPGA KC.42001.DTP SPL Spec...
  • Page 29 Supported Protocols BIOS Password control Chapter 1 Specification V0.09 Flash ROM 1 MB Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBUS 2.0, PCI2.3 •...
  • Page 30 System Memory Item Memory Controller Onboard Memory Size 0MB (No on-board Memory) DIMM socket number 2 sockets Supports Memory size 2 GB per socket Support maximum 8 GB for 64bit OS (with two 2GB SO-DIMM) memory size Support DIMM type DDR III Synchronous DRAM Support DIMM Speed 800/1066 MHz...
  • Page 31 Hard Disk Drive Interface Item Vendor & Seagate Model Name ST9250827AS Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed 5400 (RPM) Performance Specifications Buffer size 8 MB Interface SATA Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max)
  • Page 32 Super-Multi Combo Module Item Vendor & model name Performance Specification Transfer rate (MB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Specification Philips DS-8A2S, Toshiba Digi/TS-L633A With CD Diskette Sustained: Max 3.5 Mbytes/sec SATA Applicable media types: Writing: Confirms to DVD+R Version 1.2 and DVD+RW Version 1.3 / DVD+R DL Version 1.0 /DVD-R Version 2.0 / DVD-RW Version 1.2 / DVD-R DL Version...
  • Page 33 Super-Multi Combo Module (continued) Item Vendor & model name HLDS GT10N Performance With CD Diskette Specification Transfer rate (MB/sec) Sustained: 3,600 KB/s (24x) max. Buffer Memory Interface Applicable disc formats DVD-ROM: • • • DVD-R: • • • • • DVD-RW: •...
  • Page 34 CD-R Media (48x/40x/32x/24x/16x/8x) Mitsubishi (Verbatim), Taiyo- • Yuden, Mitsui, Ricoh, Fuji film, Sony, Hitachi Maxell, Memorex, RITEK, CMC, P.V.C, JVC, SKC, ACER, Prime Disc, TDK CD-RW Media (10x/4x) Ricoh, Mitsubishi (Verbatim), ACER, • OPTROM, Memorex, P.V.C, RITEK, CMC, LEADDATA, GigaStorage,...
  • Page 35 LCD 14” Item Vendor/model name Screen Diagonal (mm) Display Area (mm) Display resolution (pixels) Pixel Pitch Display Mode Typical White Luminance (cd/m (also called Brightness) Contrast Ratio (typical) Response Time (Optical Rise Time/Fall Time) msec Input Voltage Typical Power Consumption (watt) Weight Physical Size (mm)
  • Page 36 VGA Graphic Controller Item Type NB10MGE1-512MB-DDR3 Features • Power Package Keyboard Item Keyboard Controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Media Card Reader Item Type JMICRON JMB385 Features 6-in-1 Card Reader Audio Interface Item Audio Controller REALTEK ALC888S-VC...
  • Page 37 Finger Print Reader Item Type AES1610 Power Package WLAN Item Chipset • Protocol Interface Antenna Battery Item Vendor & model name • • • • Battery Type Li-ion Pack capacity 4400 mAh Number of battery cell Package configuration 3S2P Chapter 1 Specification Specification Specifications (3S2P)
  • Page 38 Chapter 1...
  • Page 39: System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
  • Page 40: Information

    Information The Information screen displays a summary of your computer hardware information. NOTE: The system information is subject to different models. Parameter CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU. HDD Model Name This field shows the model name of HDD installed on primary IDE master.
  • Page 41: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. NOTE: The screen above is for your reference only. Actual values may differ. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
  • Page 42: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Supervisor Password Is User Password Is HDD Password Is Set Supervisor Password Set User Password...
  • Page 43: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).
  • Page 44: Changing A Password

    Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.
  • Page 45: Power

    Power The Power screen allows the user to configure CPU and power management options. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Advanced CPU Enter the Advanced CPU Control menu. Control Chapter 2 Description...
  • Page 46 Parameter Platform Power Enter the Platform Power Management Management menu. Break Event Enter the Break Event menu. ACPI S3 Enable or Disable ACPI S1/S3 Sleep State. Wake on PME Enable or Disable wake up when the system power is off and a PCI Power Management Enable wake up event occurs.
  • Page 47: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Chapter 2...
  • Page 48: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Exit utility without saving setup data to CMOS.
  • Page 49: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
  • Page 50: Dos Flash Utility

    DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
  • Page 51 Plug in the AC power to continue. Flash is complete when the message Flash programming complete displays. Chapter 2...
  • Page 52: Winflash Utility

    WinFlash Utility Perform the following steps to use the WinFlash Utility: Double click the WinFlash executable. Click OK to begin the update. A progress screen displays. When the process is complete, close all programs and applications and reboot the system. Chapter 2...
  • Page 53: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user. To unlock the HDD password, perform the following steps: Press Enter to display the Select Item screen.
  • Page 54: Removing Bios Passwords

    Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run BIOS_PW.EXE as follows: Key in bios_pw 14452 0 Select one string from the list. Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password.
  • Page 55 Cleaning BIOS Passwords To clear the password, perform the following steps: From a DOS prompt, Execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not. Chapter 2...
  • Page 56: Miscellaneous Utilities

    NOTE: The following write examples (2 to 5) require a system reboot to take effect Example 1: Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): eMachines xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag Chapter 2...
  • Page 57 Example 2: Write Product Name to EEPROM Input: dmitools /wp Acer Example 3: Write Serial Number to EEPROM Input: dmitools /ws 01234567890123456789 Example 4: Write UUID to EEPROM Input: dmitools /wu Example 5: Write Asset Tag to EEPROM Input: dmitools /wa Acer Asstag Chapter 2...
  • Page 58 Chapter 2...
  • Page 59: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
  • Page 60: General Information

    M2.0D 3.0L K4.6D 0.8T ZK M2.5D 3.0L K5.5D 0.8T ZK M2.5D 5L K 5.5D ZK NL M2.5D 10.0L K 5.5D 0.8T ZK M3.0D 3.0L K 4.9D NI+ M2.5D 3.2L K 6D NI+ Quantity 86.AD302.001 86.AD302.002 86.AD302.003 86.AD302.004 86.AD302.005 86.AD302.006 Acer P/N Chapter 3...
  • Page 61: External Module Disassembly Process

    External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 62: Removing The Battery Pack

    Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).
  • Page 63: Removing The Sd Dummy Card

    Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Chapter 3...
  • Page 64: Removing The Lower Covers

    Removing the Lower Covers 1. See “Removing the Battery Pack” on page 52. 2. See “Removing the SD dummy card” on page 53. 3. Loosen the five captive screws in the covers as shown. DIMM Cover WLAN Cover 4. Carefully open the DIMM Cover. 5.
  • Page 65 6. Carefully open the HDD Cover. Chapter 3...
  • Page 66: Removing The Wlan Module

    Removing the WLAN Module 1. See “Removing the Lower Covers” on page 54. 2. Disconnect the two antenna cables. 3. Remove the two securing screws. Step WLAN Module M2*3 4. Remove the WLAN module as shown. Size Quantity Screw Type Chapter 3...
  • Page 67: Removing The Dimm Modules

    Removing the DIMM Modules 1. See “Removing the Lower Covers” on page 54. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the second DIMM module. Chapter 3...
  • Page 68: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module 1. See “Removing the Lower Covers” on page 54. 2. Hold the Pull Tab and slide the HDD away from the connector. 3. Pull the HDD up as shown to remove. NOTE: To prevent damage to HDD, avoid pressing down on it or placing heavy objects on top of it. Chapter 3...
  • Page 69 4. Remove the four screws (two each side) securing the HDD to the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 5. Lift the HDD carrier to remove. Chapter 3...
  • Page 70: Removing The Optical Disk Drive Module

    Removing the Optical Disk Drive Module 1. See “Removing the Lower Covers” on page 54. 2. Remove the screw securing the ODD module. Step ODD Module M2.5*5 3. Insert a screw driver as shown and push the ODD Module out of the bay. Size Quantity Screw Type...
  • Page 71 4. Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step Size Quantity Screw Type ODD Bracket M2*3 5. Insert a pin in the eject hole of the ODD to eject the ODD tray. 6.
  • Page 72: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove Fingerprint eKey Board Reader Remove TouchPad Bracket Screw List Step Hinge Covers M2*3 Switch Cover M2.5*3 M2.5*10 Speaker Module M2.5*3 LCD Module M2.5*5 Upper Cover M2.5*10 M2.5*5 M2.5*3 Remove External Modules before proceeding Remove Hinge Covers...
  • Page 73 Step Finger Print Reader M2*3 TouchPad Bracket M2*3 USB Board M2.5*3 Modem Module M2*3 BT Module M2.5*3 Mainboard M2.5*3 Thermal Module M2.5*5*3.2 Media Board Chapter 3 Screw Quantity Part No. 86.AD302.001 86.AD302.001 86.AD302.002 86.AD302.001 86.AD302.002 86.AD302.002 86.AD302.006...
  • Page 74: Removing The Hinge Covers

    Removing the Hinge Covers 1. See “Removing the Battery Pack” on page 52. 2. Remove the two screw caps and screws from the Hinge Covers. Step Hinge Covers M2*3 3. Slide the covers off the hinges in the direction of the arrows. IMPORTANT:The left and right Hinge Covers are shaped differently and marked L and R on the inside.
  • Page 75: Removing The Switch Cover

    Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover. 1. See “Removing the Battery Pack” on page 52. 2.
  • Page 76 6. Using both hands, lift both sides of the rear edge of the Switch Cover upward as shown. 7. Lift the left side of the Switch Cover first and gently rotate it while lifting the right side clear of the casing. 8.
  • Page 77: Removing The Keyboard

    Removing the Keyboard 1. See “Removing the Switch Cover” on page 65. 2. Lift the keyboard from both sides to clear the securing tabs on both sides of the Keyboard. 3. Push the Keyboard toward the LCD screen to expose the Keyboard FFC cable. 4.
  • Page 78: Removing The Speaker Module

    Removing the Speaker Module 1. See “Removing the Keyboard” on page 67. 2. Remove the two securing screws from the Speaker Module. Step Speaker Module M2.5*3 3. Remove the adhesive tape securing the LCD cables to the Speaker Module. 4. Disconnect the speaker cable as shown. Size Quantity Screw Type...
  • Page 79 5. Rotate the Speaker Module upward, rear edge first to clear the LCD cables, and remove it from the chassis. Chapter 3...
  • Page 80: Removing The Lcd Module

    Removing the LCD Module 1. See “Removing the WLAN Module” on page 56. 2. See “Removing the Keyboard” on page 67. 3. Turn the computer over. Remove the two securing screws as shown. Step LCD Module M2.5*5 4. Lift the securing tape to expose the Antenna cable as shown. 5.
  • Page 81 6. Completely remove the Antenna cable from the cable channel. 7. Turn the computer over. Remove the two adhesive strips from the Antenna cable. 8. Rest the computer on the LCD Module and push the Antenna cable through the chassis as shown. Chapter 3...
  • Page 82 9. Completely remove the Antenna from the cable channel. 10. Disconnect the LCD cables from the Mainboard as shown. Chapter 3...
  • Page 83 11. Remove the two securing screws from the left LCD hinge. Step Size Quantity Screw Type LCD Module M2.5*5 12. Peel back the adhesive strip from the LCD Hinge as shown. Chapter 3...
  • Page 84 13. Remove the two securing screws from the right LCD hinge. Step Size Quantity Screw Type LCD Module M2.5*5 14. Carefully remove the LCD Module from the chassis. Chapter 3...
  • Page 85: Removing The Upper Base

    Removing the Upper Base 1. See “Removing the LCD Module” on page 70. 2. Turn the computer over. Remove the ten screws on the bottom panel. Step Upper Cover M2.5*10 (red call out) Upper Cover M2.5*5 (green callout) 3. Turn the computer over. Remove the two securing screws on the top panel. Step Upper Cover M2.5*5...
  • Page 86 4. Turn the computer over and disconnect the three FFC cables from the mainboard. Unlock the connector and disconnect A as shown. Unlock the connector and disconnect B as shown. Unlock the connector and disconnect C as shown. Chapter 3...
  • Page 87 WARNING:Care must be taken when removing v from the Lower Base to prevent damage or stress to the surface. 5. Ease the lower casing outward to clear the securing clips and pry apart the left side as shown, and lift the rear edge of the Upper Base upward.
  • Page 88: Removing The Finger Print Reader

    Removing the Finger Print Reader NOTE: Only the Discrete SKU supports Finger Print Reader technology. 1. See “Removing the Upper Base” on page 75. 2. Remove the single securing screw on the bracket. Step Finger Print M2*3 Reader 3. Lift the bracket clear of the casing. Size Quantity Screw Type...
  • Page 89 4. Lift the FFC, as shown, to disengage the adhesive and remove the Finger Print Reader Board from the casing. Chapter 3...
  • Page 90: Removing The Touchpad Bracket

    Removing the TouchPad Bracket 1. See “Removing the Upper Base” on page 75. 2. Lift the FFC, as shown, to disengage the adhesive. 3. Open the FFC locking latch as shown and remove the FFC. 4. Remove the two screws from the TouchPad Bracket and remove it from the casing. Step TouchPad M2*3...
  • Page 91 5. Remove the TouchPad Bracket from the Upper Base. Chapter 3...
  • Page 92: Removing The Media Board

    Removing the Media Board WARNING:Care must be taken when removing the Media Board Cover from the Upper Base to prevent damage or stress to the surface. 1. See “Removing the Upper Base” on page 75. 2. Detach the media board FFC from the upper case. 3.
  • Page 93 Step Size Quantity Screw Type Media Board M2.5*3 Chapter 3...
  • Page 94: Removing The Usb Board

    Removing the USB Board 1. See “Removing the Upper Base” on page 75. 2. Remove the single securing screw from the USB board. Step USB Board M2.5*3 3. Open the FFC locking latch and remove the FFC from the Mainboard. 4.
  • Page 95 5. Lift the USB Board clear of the casing. Chapter 3...
  • Page 96: Removing The Modem Module

    Removing the Modem Module 1. Remove the Upper Base. See “Removing the Upper Base” on page 75. 2. Remove the adhesive tape securing the cable to the Modem and remove the two securing screws. Step Modem Module M2*3 3. Lift the Modem Module clear of the Mainboard as shown. 4.
  • Page 97: Removing The Bluetooth Module

    Removing the Bluetooth Module 1. See “Removing the Upper Base” on page 75. 2. Grasp the cable as shown and pull to disconnect from the Bluetooth module. 3. Disconnect the cable from the Mainboard and remove the adhesive tape to free the cable. 4.
  • Page 98: Removing The Mainboard

    Removing the Mainboard 1. See “Removing the Upper Base” on page 75. 2. See “Removing the USB Board” on page 84. 3. See “Removing the Modem Module” on page 86. 4. See “Removing the Bluetooth Module” on page 87. 5. Grasp the RJ-11 cable and remove it from the Mainboard as shown. 6.
  • Page 99 7. Lift the mainboard right side first to remove from the base. Chapter 3...
  • Page 100: Removing The Rj-11 Port

    Removing the RJ-11 Port 1. See “Removing the Mainboard” on page 88. 2. Turn the Lower Base over and pull the Modem cable through the casing as shown. 3. Completely remove the Modem cable from the cable channel. 4. Turn the computer over. Pull the Modem cable completely through the casing as shown. Chapter 3...
  • Page 101 5. Remove the adhesive tape and lift the cable out of the cable channel as shown. 6. Detach the adhesive and lift the cable bundle out of the casing. 7. Remove the RJ-11 Port from the casing. Chapter 3...
  • Page 102: Removing The Thermal Module

    Removing the Thermal Module 1. See “Removing the Mainboard” on page 88. 2. Turn the Mainboard over and place on a clean surface. 3. Hold the fan cable connector and lift to disconnect from the mainboard. 4. Remove the four screws from the Thermal Module numerically, from 4 to 1. Step CPU Thermal M2.5*5*3.2...
  • Page 103 WARNING:To prevent damage to the Thermal Module or the CPU, hold and lift the Thermal Module by lifting both ends up and away at the same time. 5. Hold the module on both sides and lift it clear of the Mainboard. IMPORTANT:If the replacement Thermal Module does not include the thermal protection pad shown below, reuse the original thermal protection pad with the new Thermal Module.
  • Page 104: Removing The Cpu

    Removing the CPU 1. See “Removing the Thermal Module” on page 92. 2. Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180° to release the CPU. 3. Lift the CPU clear of the Mainboard. Chapter 3...
  • Page 105: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Step LCD Bezel M2.5*5 Camera Module M2.5*3 LCD Panel M2.5*5 M2.5*3 LCD Brackets M2*3 Chapter 3 Remove LED Panel from Main Unit before proceeding Remove LED Bezel Remove Camera Module Remove LED Panel Remove...
  • Page 106: Removing The Lcd Bezel

    Removing the LCD Bezel 1. See “Removing the LCD Module” on page 70. 2. Remove the six screw caps and screws as shown. Step LCD Bezel M2.5*5 3. Starting at the centre of the top edge, pry the inside of the bezel away from the screen. Work round the edges to pry the bezel away from the screen as shown.
  • Page 107 4. Lift the bezel away from the panel. Chapter 3...
  • Page 108: Removing The Camera Module

    Removing the Camera Module 1. See “Removing the LCD Bezel” on page 96. 2. Remove the single screw from the Camera Bracket as shown. Step Camera Module M2.5*3 3. Lift the Camera Bracket, right side first, clear of the casing. 4.
  • Page 109: Removing The Lcd Panel

    Removing the LCD Panel 1. See “Removing the Camera Module” on page 98. 2. Remove the two securing screws from the LCD hinges and the single LCD grounding screw. Step LCD Panel M2.5*5 (red callout) LCD Panel M2.5*3 (green callout) 3.
  • Page 110 4. Lift the LCD Panel out of the casing as shown. Chapter 3...
  • Page 111: Removing The Lcd Brackets And Fpc Cable

    Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 99. 2. Turn the LCD Panel over on a clean surface, and lift the cable as shown to detach the adhesive. 3. Grip the adhesive strip covering the LCD cable connector and pull it back (1). 4.
  • Page 112: Removing The Antennas

    Removing the Antennas 1. See “Removing the LCD Panel” on page 99. 2. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions. 3. Remove the tab securing the left and right antennas to the LCD module and lift the antennas clear. 4.
  • Page 113: Removing The Mic Module

    Removing the MIC Module 1. See “Removing the Antennas” on page 102. 2. Remove the strips and tape holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the LCD module. Chapter 3...
  • Page 114: Lcd Module Reassembly Procedure

    LCD Module Reassembly Procedure Replacing the MIC Module 1. Replace the MIC Module in the LCD casing. 2. Run the cable as shown and replace the adhesive strips to hold it in place. IMPORTANT:Ensure that the cable runs as shown in the hinge well area to avoid trapping. Chapter 3...
  • Page 115: Replacing The Antennas

    Replacing the Antennas 1. Run the right side Antenna cable as shown in the hinge well to avoid trapping. 3. Run the cable along the edge of the casing using all available cable clips. 5. Replace the Antenna in the casing as shown and secure it in place with the tape.
  • Page 116 7. Run the left side Antenna cable as shown in the hinge well to avoid trapping. 9. Run the cable as shown and replace the adhesive strip. 11. Run the cable along the edge of the casing using all available cable clips. 8.
  • Page 117 13. Ensure that the securing pin is properly located. Chapter 3...
  • Page 118: Replacing The Lcd Panel

    Replacing the LCD Panel 1. Align the LCD brackets with the six screw holes (three on each side) on the LCD Panel as shown. 2. Replace the six securing screws in numeric order, from 1 to 3. 3. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown (1).
  • Page 119 7. Replace the Camera Module cable bundle in the casing as shown. 8. Replace the three screws to secure the panel and grounding within the LCD module. IMPORTANT:When replacing the screws in the LCD brackets (red callout) do not use the screw holes marked with ‘X’.
  • Page 120: Replacing The Camera Module

    Replacing the Camera Module 1. Reconnect the LCD cable to the Camera Module. 3. Ensure that the locating pins are correctly seated. 5. Lower the bracket into place as shown 2. Place the Camera Module in the casing as shown. 4.
  • Page 121: Replacing The Lcd Bezel

    Replacing the LCD Bezel 1. Place the Bezel on the casing bottom edge first 2. Press down the sides of the bezel, working toward and press in the areas marked to snap it into place. the top edge. 3. Press down the top edge to complete the process. IMPORTANT:Ensure there are no gaps between the casing and the Bezel.
  • Page 122: Main Module Reassembly Procedure

    Main Module Reassembly Procedure Replacing the CPU IMPORTANT:The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator. Socket Pin1 Locator 2.
  • Page 123: Replacing The Thermal Module

    Replacing the Thermal Module WARNING:To prevent damage to the Thermal Module or the CPU, hold the Thermal Module by both ends at the same time. IMPORTANT:If the replacement Thermal Module does not include the thermal protection pad shown below, reuse the original thermal protection pad with the new Thermal Module. 1.
  • Page 124: Replacing The Rj-11 Port

    Replacing the RJ-11 Port 1. Replace the RJ-11 Port in the casing as shown. 3. Run the cable along the cable channel using all available cable clips. 5. Pull the cable through the casing completely. 2. Place the cable bundle in the casing and apply pressure to secure the adhesive in place.
  • Page 125 7. Insert the cable through the casing to the top side as shown. Chapter 3...
  • Page 126: Replacing The Mainboard

    Replacing the Mainboard 1. Ensure that the Mainboard is face up. Place the Mainboard in the chassis, left hand edge first to allow the I/O Ports through the casing, then lower it into place. 2. Ensure the screw socket is aligned. Replace the single securing screws as shown. NOTE: Make sure the I/O ports are positioned correctly through the lower cover, and the screw sockets are visible through the mainboard.
  • Page 127: Replacing The Bluetooth Board

    Replacing the Bluetooth Board 1. Insert the Bluetooth Module left side first and lower it into place. 3. Reconnect the Bluetooth cable to the Mainboard and secure the cable in place with the tape. Replacing the Modem Module 1. Connect the modem cable as shown. Chapter 3 2.
  • Page 128: Replacing The Usb Board

    3. Align the screw sockets and replace the two screws. Replacing the USB Board 1. Insert the USB Board into the casing, ensuring that the USB Port is accessible through the case. 3. Lock the connector and press down on the FFC cable to secure it on the casing.
  • Page 129: Replacing The Media Board

    Replacing the Media Board WARNING:Care must be taken when replacing the Media Board Cover to prevent damage or stress to the surface. 1. Place the media board in the upper case. 2. Secure the three securing screws as shown. 3. Adhere the FFC to the upper case as shown. Chapter 3...
  • Page 130 Step Size Quantity Screw Type Media Board M2.5*3 Chapter 3...
  • Page 131: Replacing The Touchpad Bracket

    Replacing the TouchPad Bracket 1. Place the TouchPad in the casing. 3. Replace the FFC and close the locking latch. Replacing the Finger Print Reader 1. Replace the Finger Print Reader in the Upper Cover in the direction of the arrow. Chapter 3 2.
  • Page 132 3. Replace the FInger Print Reader Bracket rear edge 4. Replace the single securing screw. first and lower it into place. Chapter 3...
  • Page 133: Replacing The Upper Cover

    Replacing the Upper Cover WARNING:Care must be taken when replacing the Upper Cover to prevent damage or stress to the surface. 1. Place the Upper Cover on the Lower Cover, front edge first, and lower it into place. 2. Starting with the sides, press down all around the perimeter of the cover to secure it in place. Chapter 3...
  • Page 134 3. Reconnect the three FFC cables to the mainboard. Connect and lock connector A as shown. Connect and lock connector B as shown. Connect and lock connector C as shown. Chapter 3...
  • Page 135 4. Replace the two securing screws in the Upper Cover. 5. Turn the computer over. Replace the fifteen screws on the bottom panel. Chapter 3...
  • Page 136: Replacing The Lcd Module

    Replacing the LCD Module 1. Carefully align the LCD module over the hinge sockets and lower the module into the chassis, taking care not to trap the LCD cables. 3. Replace the adhesive strip on the left hinge. 5. Reconnect the LCD cable to the Mainboard. 2.
  • Page 137 IMPORTANT:Run the cables as shown to avoid trapping when the Switch Cover is replaced. 6. Insert the Antenna cables through the casing, as shown, and pull through from the underside. 7. Ensure the cable is pulled completely through the 8. Run the Antenna cables along the cable channel casing.
  • Page 138 IMPORTANT: Run the cables as shown to avoid trapping when the Switch Cover is replaced. 10. Pull the Antenna through the casing into the WLAN bay as shown. 12. Replace the adhesive strip to secure the cables in place. 9. Replace the two adhesive strips to secure the cables in place.
  • Page 139 13. Replace the two securing screws. Chapter 3...
  • Page 140: Replacing The Speaker Module

    Replacing the Speaker Module 1. Align and replace the Speaker Module in the lower case. 2. Reconnect the Speaker cable. 4. Replace the two securing screws as shown. IMPORTANT: Run the LCD cables over the Speaker Module as shown to avoid trapping when the Switch Cover is replaced.
  • Page 141: Replacing The Keyboard

    Replacing the Keyboard 1. Place the Keyboard on the Upper Cover, face up and reconnect the FFC cable to the Mainboard. 3. Press down both sides of the keyboard to locate it correctly. Chapter 3 2. Insert the Keyboard, front edge first, into the Upper Cover as shown.
  • Page 142: Replacing The Switch Cover

    Replacing the Switch Cover 1. Place the Switch Cover on the Upper Case as 2. Press down both sides of the Switch Cover to snap shown. it into place. 3. Continue to press down as shown to correctly seat the Switch Cover on the Upper Cover. Chapter 3...
  • Page 143 4. Turn the computer over and replace the six securing screws as shown. Chapter 3...
  • Page 144: Replacing The Hinge Covers

    Replacing the Hinge Covers IMPORTANT:The left and right Hinge Covers are shaped differently and marked L and R on the inside. Ensure that the correct cover is used during reassembly. 1. Align the Hinge Covers screw hole side up and slide them on to the hinge assemblies. 2.
  • Page 145: Replacing The Odd Module

    Replacing the ODD Module 1. Align the ODD Bezel as shown and press it into place. Close the ODD drawer. 2. Align the ODD Bracket as shown and replace the securing screws. 3. Push the ODD Module into the chassis as shown 4.
  • Page 146: Replacing The Hard Disk Drive Module

    Replacing the Hard Disk Drive Module 1. Place the HDD carrier on the HDD. 3. Place the HDD Module in the HDD bay as shown and slide it in the direction of the arrow to connect the interface. Replacing the DIMM Modules NOTE: To replace DIMM Module 2, first remove DIMM Module 1.
  • Page 147: Replacing The Wlan Module

    Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 3. Connect the two antenna cables to the module. NOTE: The White cable goes to the upper terminal and the black cable to the lower terminal. Replacing the Lower Covers 1.
  • Page 148: Replacing The Sd Card Dummy Trays

    Replacing the SD Card Dummy Trays 1. Insert the SD Card and push into the slot until flush Replacing the Battery 1. Slide and hold the battery release latch to the release position (1), then insert the battery and press down (2). with the chassis cover.
  • Page 149: Troubleshooting

    Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
  • Page 150: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.
  • Page 151: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.
  • Page 152: Random Loss Of Bios Settings

    Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 50. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.
  • Page 153: Lcd Failure

    LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
  • Page 154: Touchpad Failure

    Touchpad Failure If the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
  • Page 155: Sound Problems

    Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel the Device Manager to determine that: The device is properly installed. • There are no red Xs or yellow exclamation marks. •...
  • Page 156: Internal Microphone Failure

    Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.
  • Page 157: Hdd Not Operating Correctly

    HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.
  • Page 158: Odd Failure

    ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: Audio CDs do not play when loaded •...
  • Page 159 Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
  • Page 160 Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.
  • Page 161: Usb Failure (Rightside)

    USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
  • Page 162: Wireless Function Failure

    Wireless Function Failure If the WLAN/WiMAX fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Bluetooth Function Failure If the Bluetooth fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Start Reconnect the...
  • Page 163: Easytouch Button Failure

    EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Media Board Failure If the Media Board fails, perform the following actions one at a time to correct the problem. Do not replace a...
  • Page 164: Fingerprint Reader Failure

    Fingerprint Reader Failure If the Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Reconnect the...
  • Page 165: External Mouse Failure

    External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.
  • Page 166: Intermittent Problems

    Issue” on page 140.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
  • Page 167: Post Codes Tables

    POST Codes Tables These tables describe the POST codes and descriptions during the POST. Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Code 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags 0xC5 Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0 0xCF Cache Init Finished Memory:...
  • Page 168: Bds & Specific Action

    Code 0x27 Enable DRAM Channel I/O Buffers 0x28 Enable all clocks on populated rows 0x29 Perform JEDEC memory initialization for all memory rows 0x30 Perform steps required after memory init 0x31 Program DRAM throttling and throttling event registers 0x32 Setup DRAM control register for normal operation and enable 0x33 Enable RCOMP 0x34...
  • Page 169: Each Peim Entry Point Used In 80_Port

    Each PEIM entry point used in 80_PORT Code Description 0x00 0x01 PEI_EVENT_LOG 0xA1 PEI_OEM_SERVICE 0xA2 PEI_SIO_INIT 0xA3 PEI_MONO_STATUS_CODE 0xA4 PEI_CPU_IO_PCI_CFG 0x06 PEI_CPU_IO 0x07 PEI_PCI_CFG 0xA5 PEI_CPU_PEIM 0xA6 PEI_PLATFORM_STAGE1 0xA7 PEI_VARIABLE 0xA8 PEI_SB_INIT 0x0C PEI_CAPSULE 0xAA PEI_PLATFORM_STAGE2 0xAC PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x40 PEI_MEMORY_INIT 0x41...
  • Page 170 Code 0xC4 SECURITY_STUB 0xC5 DXE_CPU_IO 0xC6 CF9_RESET 0xC7 PC_RTC 0xC8 STATUS_CODE 0xC9 VARIABLE EMU_VARIABLE 0xD9 DXE_CHIPSET_INIT 0x45 DXE_ALERT_FORMAT 0xD6 PCI_HOST_BRIDGE 0xD7 PCI_EXPRESS 0xD5 DXE_SB_INIT 0xDA IDE_CONTROLLER 0xDB SATA_CONTROLLER 0xDD SB_SM_BUS 0xE7 ISA_ACPI_DRIVER 0xE8 ISA_BUS 0xE9 ISA_SERIAL 0xED BUS_PCI_UNDI 0xEC PCI_BUS 0xF6 BOOT_PRIORITY 0xF7...
  • Page 171 Code 0x72 MONITER_KEY 0x73 LEGACY_BIOS 0x75 LEGACY_BIOS_PLATFORM 0x76 PCI_PLATFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE 0x6E USB_BOT 0x6F USB_CBI0 0x74 USB_MOUSE 0xFA SETUP_UTILITY 0x90 FW_BLOCK_SERVICE 0x78 SMM_USB_LEGACY 0x86 GRAPHICS_CONSOLE 0x87 TERMINAL 0x8A DATA_HUB_STD_ERR 0x7C 0x7D PARTITION 0x7E ENGLISH 0x7F FRENCH 0x9E HII_DATABASE 0x9F OEM_SETUP_BROWSER 0x8C...
  • Page 172: Each Smmdriver Entry Point Used In 80_Port

    Each SmmDriver entry point used in 80_PORT Code Description 0xD4 SMM_ACCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISPATCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xFE SMM_PLATFORM 0xD8 SMM_GMCH_MBI 0x90 SMM_FW_BLOCK_SERVICE 0x91 SMM_VARIABLE 0x92 SMM_IHISI 0x93 SMM_INT15_MICROCODE 0x94 SMM_PNP 0x95 SMM_INIT_PPM 0xD3 SMM_OEM_SERVICE Chapter 4...
  • Page 173: Jumper And Connector Locations

    Jumper and Connector Locations Top View Item Description JPJ1 RJ-45 Connector LED5 AC-IN LED LED10 AC-IN-LED LED3 ON-OFF LED LED4 ON-OFF LED Switch LED6 ON-OFF LED LED7 Media LED LED8 Num LED LED9 Caps LED JP13 MIC Connector JLVDS1 LVDS Connector JP14 Speaker Connector JP21...
  • Page 174: Bottom View

    Bottom View Item JDIMM2 DDR3 Socket PJP2 Battery Connector JDIMM1 DDR3 Socket VRAM Chip VRAM Chip Northbridge VGA NB9M JCPU1 CPU Socket Southbridge JP27 Fan Connector PJP3 DC-IN Connector JPJ1 RJ-45 Connector Description Item JCRT1 JP17 JHDMI1 JUSB1 JHP1 JMIC1 JLINE1 JREAD1 JMINI2...
  • Page 175: Clearing Password Check And Bios Recovery

    This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 4736G/4736Z Series. Aspire 4736G/4736Z Series provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.
  • Page 176: Bios Recovery Boot Block

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
  • Page 177: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 178: Aspire 4736G/4736Z Series Exploded Diagrams

    Aspire 4736G/4736Z Series Exploded Diagrams Main Module Item Description Switch Cover Keyboard Hinge Cover Left and Right Upper Cover Memory Door HDD Door Speaker Part No. Item 60.AD302.001 KB.INT00.261 42.AD302.003 60.AC602.001 42.AD302.005 42.AD302.004 23.AD302.001 Description Part No. Media Board 55.AD302.003 Mini Door 42.AD302.006...
  • Page 179: Aspire 4736G/4736Z Series Fru List

    Aspire 4736G/4736Z Series FRU List Category Adapter ADAPTER 65W 3PIN DELTA SADP-65KB DFJ ADAPTER 65W 3PIN DELTA SADP-65KB BFJG OBL ADAPTER 65W 3PIN HIPRO AC-OK065B13 ADAPTER 90W 3PIN DELTA ADP-90SB BBGF ADAPTER 90W 3PIN DELTA ADP-90SB BBGE OBL ADAPTER 90W 3PIN HIPRO AC-OL093B13P Battery BATTERY LI-ION 6CELL 4.4KMAH SANYO SA 3S2P...
  • Page 180 Case/Cover/Bracket Assembly STRIP COVER UPPER CASE ASSY W/FP UPPER CASE ASSY W/O FP LOWER CASE ASSY FOR W/HDMI MEDIA CONSOLE MYLAR MEDIA BACK LIGHT FP BRACKET TP BRACKET Description Acer P/N 50.AD302.001 50.AD302.002 50.AD302.003 60.AD302.001 60.AC602.001 60.AD302.002 60.AD302.003 42.AD302.001 42.AD302.002 33.AD302.001...
  • Page 181 CPU INTEL T5800 2.0G LF80537GG041F SLB6E M0 Combo Drive DVD/CDRW COMBO DRIVE MODULE DVD/CDRW COMBO DRIVE TS-L463A TOSHIBA DVD/CDRW COMBO DRIVE CRX890S SONY ODD BEZEL-COMBO ODD BRACKET Super Multi Drive Chapter 6 Description Acer P/N 42.AD302.003 42.AD302.004 42.AD302.005 42.AD302.006 KC.84001.DPP KC.86001.DPP KC.95001.DPP KC.73501.DPP KC.94001.DTP KC.96001.DTP...
  • Page 182 HDD SATA 250G 5400RPM WD WD2500BEVT-22ZCT0 HDD SATA 250G 5400RPM SEAGATE ST9250827AS HDD SATA 320G 5400RPM HGST HTS543232L9A300 HDD SATA 320G 5400RPM TOSHIBA MK3252GSX HDD SATA 320G 5400RPM SEAGATE ST9320320AS HDD SATA 320G 5400RPM WD WD3200BEVT-22ZCT0 Description Acer P/N 6M.AD302.002 KU.00801.021 KU.0080D.039 KU.0080F.001 KU.0080E.017 42.AD302.008 33.AD302.003...
  • Page 183 KEYBOARD (SA/CR) SLOVENIAN KEYBOARD (NL) NETHERLANDS KEYBOARD (ND) SCANDINAVIAN KEYBOARD (AR/FR) ARABIC/FRENCH KEYBOARD (CB) CANADIAN BILINGUAL KEYBOARD (SV) SLOVAK KEYBOARD (BZ) BRAZILIAN KEYBOARD (CZ/SK) CZECH-SLOVAKIAN KEYBOARD JA Chapter 6 Description Acer P/N 33.AD302.004 KB.INT00.261 KB.INT00.282 KB.INT00.293 KB.INT00.289 KB.INT00.276 KB.INT00.271 KB.INT00.265 KB.INT00.262 KB.INT00.263 KB.INT00.283...
  • Page 184 LCD COVER-IMR ANTENNA R-1X2 ANTENNA R-3X3 ANTENNA L CAMERA 1.0 CAMERA BRACKET Mainboard MB ASSY W/O CPU/RAM-UMA MB ASSY 256MB W/O CPU/RAM-DIS MB ASSY 512MB W/O CPU/RAM-DIS Description Acer P/N 6M.AD302.004 LK.14005.006 LK.1400D.004 LK.14008.001 LK.14006.009 50.AD302.004 33.AD302.005 60.AD302.005 60.AD302.006 50.AD302.005 50.AD302.006...
  • Page 185: Screw List

    SCREW M2.5D 10.0L K 5.5D 0.8T ZK SCREW M M 3.0D 3.0L K 4.9D NI+ SCREW M M 2.5D 3.2L K 6D NI+ Chapter 6 Description Description 86.AD302.001 86.AD302.002 86.AD302.003 86.AD302.004 86.AD302.005 86.AD302.006 Acer P/N KN.5120B.026 KN.5120G.024 KN.1GB03.026 KN.1GB0B.016 KN.1GB09.008 KN.1GB0G.012 KN.2GB0G.004 KN.2GB0B.003 KN.2GB03.011 KN.2GB09.001 60.AC702.001 60.AD302.007...
  • Page 186: Model Definition And Configuration

    Appendix A Model Definition and Configuration Aspire 4736G/4736Z Series Appendix A...
  • Page 187: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 188: Microsoft® Windows® Vista Environment Test

    Microsoft Windows ® Vendor Type Adapter 10001081 DELTA 10001081 DELTA 60002015 HIPRO 10001081 DELTA 10001081 DELTA 60002015 HIPRO Audio Codec 9999995 ALC268 ONE TIME VENDER 9999995 ALC888S ONE TIME VENDER Battery 10001063 6CELL2.2 SONY 60001535 6CELL2.2 PANASONIC 60002162 6CELL2.2 SIMPLO 60002162 6CELL2.2 SIMPLO...
  • Page 189 Vendor Type 10001067 C2DT5800 INTEL 10001067 C2DT5900 INTEL 10001067 C2DP8400 INTEL 10001067 C2DP8600 INTEL 10001067 C2DT9400 INTEL 10001067 C2DT9600 INTEL 10001067 C2DP7350 INTEL 10001067 C2DP7450 INTEL 10001067 C2DT9550 INTEL 10001067 C2DT6400 INTEL 10001067 C2DT6600 INTEL 10001067 C2DP8700 INTEL 10001067 C2DP8600 INTEL 10001067 C2DP8400...
  • Page 190 Vendor Type 60001994 N250GB5.4KS 60002036 N320GB5.4KS SEAGATE 60001922 N320GB5.4KS TOSHIBA DIGI 60002005 N320GB5.4KS HGST SG 60001994 N320GB5.4KS 60002036 N500GB5.4KS SEAGATE 60001994 N500GB5.4KS Keyboard 820123 15_16KB-FV1 DARFON 9999995 AR8121 ONE TIME VENDER 60003316 NLED14WXGAG 60002215 NLED14WXGAG SAMSUNG 60003089 NLED14WXGAG 10001038 NLED14WXGAG Memory 60001993 SO1GBII6...
  • Page 191 Formosa21 Remote Controller RC804V-B EN Fomosa21 RC803V For Vista Fomosa21 Remote Controller RC804V-B EU Formosa21 Remote Controller RC804V-B TC Formosa21 Remote Controller RC804V-B SC SB Chipset Intel CS ICH9M Antivirus application McAfee NVIDIA 10MGE1HM w/ HDCP Wistron Acer Xpress Card Phone Kit Rev 2.0...
  • Page 192 Vendor Type VRAM 10000981 256M-GD2 MISC 10000981 256M-DDR3 MISC (32*16*4) 10000981 512M-DDR3 MISC (64*16*4) WLAN 10001067 SP3x3MMW INTEL 10001067 SP1x2MMW INTEL 10001067 SP1x2MMW INTEL 10001067 SP3x3MMW INTEL 9999995 3rd WiFi 1x2 BGN ONE TIME VENDER 9999995 3rd WiFi 1x2 BGN ONE TIME VENDER Description...
  • Page 193: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 194 Appendix C...
  • Page 195: Index

    Antennas Battery Pack 29–39 BIOS Utility Advanced Boot Exit Navigating Power Save and Exit Security System Security Bluetooth module Board Layout Top View brightness hotkeys Camera Module caps lock on indicator Common Problems computer on indicator DIMM Module Display display hotkeys EasyTouch Failure Euro...
  • Page 196 Mainboard media access on indicator MediaTouch Button Failure Memory Check MIC Module Model Definition Modem Module No Display Issue Notebook Manager hotkey num lock on indicator Online Support Information optical drive module Panel Bottom left PC Card Power On Failure speakers hotkey System...

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