Table of Contents
Advertisement
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
Sign and Drive services (only available in
the USA): Services such as jump start, a
few gallons of fuel or the replacement of a
flat tire with the vehicle spare tire are ob-
tainable.
i
The indicator lamp in the Roadside As-
sistance button • remains illumi-
nated in red for approximately
ten seconds during the system
self-check after switching on ignition
(together with the SOS button and the
Information button ¡).
See system self-check ( page 244)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button • is flashing con-
tinuously and no voice connection to
the Response Center was established,
the Tele Aid system could not initiate a
Roadside Assistance call (e.g. the rele-
vant cellular phone network is not
available). The message
CALL FAILED
appears in the multifunction display.
Roadside Assistance calls can be ter-
minated using the t button on the
multifunction steering wheel or the re-
spective button for ending a telephone
call on the COMAND headunit.
Controls in detail
Useful features
Information button ¡
The Information button ¡ is located be-
low the center armrest cover.
Press and hold the button ¡ (for
longer than two seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
will
appears
247
Advertisement
Table of Contents
