Reporting Safety Defects - Hyundai 2005 Santa Fe Owner's Manual

REPORTING SAFETY DEFECTS

I130C01A-AAT
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying HYUNDAI MOTOR AMERICA. If
NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles,
it may order a recall and remedy cam-
paign. However, NHTSA cannot become
involved in individual problems between
you, your dealer, or HYUNDAI MOTOR
AMERICA.
To contact NHTSA, you may either call the
Auto Safety Hotline toll-free at 1-888-327-
4236 or write to: NHTSA, U.S. Department
of Transportation, Washington. D.C. 20590.
You can also obtain other information about
motor vehicle safety from the Hotline.
CONSUMER INFORMATION, REPORTING SAFETY DEFECTS & BINDING ARBITRATION OF WARRANTY CLAIMS
BINDING ARBITRATION
I140A01A-AAT
Any claim or dispute you may have
related to your vehicle's warranty or the
duties contemplated under the warranty,
including claims related to the refund or
partial refund of your vehicle's purchase
price (excluding personal injury or prod-
uct liability claims), shall be resolved
by binding arbitration. Binding arbitra-
tion shall be administered by and through
the National Arbitration Forum (NAF) or
the American Arbitration Association
(AAA), under the Code of Procedure of
the entity you select.
You will not be responsible for paying
filing and hearing fees above $275.00.
All other arbitration costs shall be borne
by Hyundai Motor America. You are not
responsible to pay any of the costs
Hyundai incurs.
This Binding Arbitration Agreement shall
not deprive you of any remedies avail-
able to you under applicable law. The
parties are waiving their right to seek
remedies in court, including the right to
a jury trial.
This Binding Arbitration Agreement shall
be governed by and interpreted under
the Federal Arbitration Act, 9 U.S.C.
sections 1-16. Judgment upon any award
may be entered in any court having
jurisdiction.
You may revoke this Arbitration Agree-
ment by (1) written notice or (2) elec-
tronic notice. Written notice must be
delivered (via certified mail) to Hyundai
Motor America, Attn: Consumer Af-
fairs, 10550 Talbert Avenue, P.O. Box
20849, Fountain Valley, CA 92728-0849.
Electronic notice must be submitted at
the following website address: http://
warranty-arbitration.hyundaiUSA.com.
Notice must be received within 90 days
after you purchase your vehicle.
8
15