Page 1 Serial Console Server SN0108CO / SN0116CO / SN0132CO / SN0148CO / SN9108CO / SN9116CO / SN0108COD / SN0116COD / SN0132COD / SN0148COD User Manual www.aten.com...
Page 2: Emc Information
Serial Console Server User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 3: Battery Safety Notice
Serial Console Server User Manual Battery Safety Notice  There is a risk of explosion if the battery is replaced with an incorrect type. Dispose of used batteries according to the relevant instructions. Batterie avis de sécurité  Il existe un risque d'explosion si la batterie est remplacée par un incorrect tapez.
Page 4: User Information
Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 1-949-428-1111 User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
Page 5: Package Contents
Serial Console Server User Manual Package Contents The Serial Console Server package consists of: SN0108CO / SN0116CO 1 SN0108CO / SN0116CO Serial Console Server 1 Laptop USB Console Cable 2 Power Cords 1 Mounting Kit 2 Lok-U-Plugs 1 Lok-U-Plug Installation Tool 1 Foot Pad Set (4 pcs.)
Page 6: Sn0132Cod / Sn0148Cod
Copyright © 2018 ATEN® International Co., Ltd. Manual Date: 2019-01-24 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
Page 7: Table Of Contents
SN0108CO Rear View ........15...
Page 8 Serial Console Server Installation ......27 SN0108CO / SN0116CO / SN0132CO / SN0148CO Installation ..27 SN9108CO / SN9116CO Installation .
Page 9 Serial Console Server User Manual Compose Panel ........50 User List Panel .
Page 10 Serial Console Server User Manual Creating Groups ......... 86 Modifying Groups .
Page 11 Specifications ..........145 SN0108CO / SN0116CO ....... . . 145 SN0108COD / SN0116COD .
Page 12: About This Manual
Serial Console Server User Manual About This Manual This User Manual is provided to help you get the most from your Serial Console Server system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Page 13: Conventions
Serial Console Server User Manual An Appendix, at the end of the manual provides technical and troubleshooting information. Conventions This manual uses the following conventions: Indicates text that you should key in. Monospaced Indicates keys you should press. For example, [Enter] means to press the Enter key.
Page 14: Terminology
AP programs over the net, we are usually speaking from the user’s point of view – in which case the Serial Console Server and the devices connected to it are considered remote. International http://www.aten.com North America http://www.aten.com/us/en/...
Page 15: Chapter 1. Introduction
Chapter 1 Introduction Overview The SN01xxCO and SN91xxCO Series features Cisco pin-outs and auto- sensing DTE/DCE function, providing a direct connection to Cisco network switches (and other compatible devices) without rollover cables for even more time-saving IT infrastructure deployment. In addition, the SN01xxCO and SN91xxCO models support online detection of connected serial devices (including terminal blocks) for device status monitoring.
Page 16 Management Direct, Real Com Port, TCP Server/Client, UDP Server/Client, and Virtual Modem. Furthermore, the SN01xxCO Series works in tandem with ATEN’s PDU (see Note) remote power management systems. Both can be utilized through ATEN’s CC2000 software to provide centralized serial device access and integrated power management.
Page 17: Features
Chapter 1. Introduction Features System Accessibility and Availability  Secure in-band and out-of-band remote serial console access  Browser access with an intuitive GUI  Terminal-based access with a menu-driven UI  Modem dial-in/dial-back/dial-out access  Front USB ports for storage or USB-based PC cards* ...
Page 18: Security
Serial Console Server User Manual  Integrates with ATEN PDU* products for power management of each port (SN01xxCO only) Note: PON port reserved for PG Series PDU. Security  Supports secure login from browsers with TLS 1.2 data encryption and RSA 2048-bit certificates ...
Page 19: Serial Device Management
Chapter 1. Introduction Serial Device Management  Versatile serial operating modes – Console Management, Console Management Direct, Real Com Port, TCP Server/Client, UDP Server/ Client, and Virtual Modem  Real COM driver for Windows 2000 or higher and Windows Server 2003/ 2008 ...
Page 20: Requirements
Serial Console Server User Manual Requirements  The devices that connect to the Serial Console Server must support the following serial protocol:  RS-232 (protocol or terminal operations)  For Console Management operating mode; Telnet/SSH client, a third party client such as PuTTY, or web browser must be installed ...
Page 21: Dte/Dce Auto-Sensing
Chapter 1. Introduction DTE/DCE Auto-Sensing To connect to RJ45 cosole ports  With Cisco pinouts and auto-sensing DTE/DCE feature, serial console server can connect to Cisco switches (and other compatible devices) with straight-through Cat 5e cables.  For serial port pin outs, please refer to Pin Assignment on page 158. To connect to DB9 or DB25 device interface ...
Page 22: Browsers
Serial Console Server User Manual Browsers Supported browsers for logging into the device include the following: Browser Version 11 and higher Chrome 70 and higher Firefox 63 and higher Safari 12 and higher...
Page 23: Components
Chapter 1. Introduction Components SN0108CO / SN0108COD Front View SN0116CO / SN0116COD Front View Component Description Power LEDs Lights when the unit is powered up and ready to operate. Port LEDs The Port  Flashes Green: Active – data is being transmitted through...
Page 24 Serial Console Server User Manual Component Description Reset Switch Note: This switch is recessed and must be pushed with a small object such as the end of a paper clip, or a ballpoint pen.  Pressing and releasing this switch when the unit is running performs a system reset.
Page 25: Sn0132Co / Sn0132Cod Front View
Chapter 1. Introduction SN0132CO / SN0132COD Front View SN0148CO / SN0148COD Front View Component Description Power LEDs Lights when the unit is powered up and ready to operate. Port LEDs The Port LEDs provide status information about their corresponding serial ports. ...
Page 26 Serial Console Server User Manual Component Description Reset Switch Note: This switch is recessed and must be pushed with a small object such as the end of a paper clip, or a ballpoint pen.  Pressing and releasing this switch when the unit is running performs a system reset.
Page 27: Sn9108Co Front View
Chapter 1. Introduction SN9108CO Front View SN9116CO Front View Component Description Power LED Lights when the unit is powered up and ready to operate. Port LEDs The Port LEDs provide status information about their corresponding serial ports.  Lights Green: Online – the serial device attached to the port is powered on and ready.
Page 28 Serial Console Server User Manual Component Description Reset Switch Note: This switch is recessed and must be pushed with a small object such as the end of a paper clip, or a ballpoint pen.  Pressing and releasing this switch when the unit is running performs a system reset.
Page 29: Sn0108Co Rear View
Chapter 1. Introduction SN0108CO Rear View SN0116CO Rear View Component Description Grounding The grounding wire that is used to ground the unit attaches Terminal here. Power These standard rocker switches power the unit on and off. Switches LAN Ports The cables that connect the unit to the primary and the backup network interfaces (10/100/1000 Mbps) plug in here.
Page 30: Sn0108Cod Rear View (Dc Power)
Serial Console Server User Manual SN0108COD Rear View (DC Power) SN0116COD Rear View (DC Power) Component Description Power These standard rocker switches power the unit on and off. Switches LAN Ports The cables that connect the unit to the primary and the backup network interfaces (10/100/1000 Mbps) plug in here.
Page 31: Sn0132Co Rear View
Chapter 1. Introduction SN0132CO Rear View SN0148CO Rear View Component Description Grounding The grounding wire that is used to ground the unit attaches Terminal here. Power These standard rocker switches power the unit on and off. Switches LAN Ports The cables that connect the unit to the primary and the backup network interfaces (10/100/1000 Mbps) plug in here.
Page 32: Sn0132Cod Rear View (Dc Power)
Serial Console Server User Manual SN0132COD Rear View (DC Power) SN0148COD Rear View (DC Power) Component Description Power These standard rocker switches power the unit on and off. Switches LAN Ports The cables that connect the unit to the primary and the backup network interfaces (10/100/1000 Mbps) plug in here.
Page 33: Sn9108Co Rear View
Chapter 1. Introduction SN9108CO Rear View SN9116CO Rear View Component Description Power Socket The power cable(s) plugs in here. Power Switch This standard rocker switches power the unit on and off. Grounding The grounding wire that is used to ground the unit attaches Terminal here.
Page 34 Serial Console Server User Manual This Page Intentionally Left Blank...
Page 35: Chapter 2. Hardware Setup
Chapter 2 Hardware Setup Before You Begin 1. Important safety information regarding the placement of this device is provided on page 139. Please review it before proceeding. 2. Make sure that the power to any device that you connect to the installation has been turned off.
Page 36 Serial Console Server User Manual Note: To ensure adequate ventilation, allow at least 5.1 cm on each side, and 12.7 cm behind the unit for power cord and cable clearance.
Page 37: Rack Mounting
Chapter 2. Hardware Setup Rack Mounting The Serial Console Server can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. Rack Mounting - Front To mount the unit at the front of the rack, do the following: 1.
Page 38 Serial Console Server User Manual 3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not pre-threaded.
Page 39: Rack Mounting - Rear
Chapter 2. Hardware Setup Rack Mounting - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the two screws at the rear of the unit. 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit.
Page 40 Serial Console Server User Manual 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not pre-threaded.
Page 41: Serial Console Server Installation
Modem and the RJ-45 connector into the Modem Port on the Serial Console Server’s front panel. 6. (Optional) Connect a Cat 5e cable between an ATEN PDU and the PON Port on the Serial Console Server’s front panel for power management.
Page 42 USB port of the console terminal (or the computer). Note: The UC232B USB to RJ-45 (RS-232) Console Adapter is sold separately. Contact you ATEN dealer for product information. 8. (Optional) If you are using a laptop USB console to control the Serial...
Page 43 SN0148CO (Rear View) Cisco Console Cable PC (COM) Note: The example above shows a SN0148CO Serial Console Server. The SN0108CO / SN0116CO / SN0132CO units have the same ports and switches but with slightly different layouts. See Components, page 9 for details.
Page 44: Sn9108Co / Sn9116Co Installation
Serial Console Server User Manual SN9108CO / SN9116CO Installation To set up your SN9108CO / SN9116CO installation, refer to the Installation Diagram on page 31. The numbers in the diagram correspond to the numbers of the instruction steps, below: 1. Use a grounding wire to ground the unit by connecting one end of the wire to the Serial Console Server’s grounding terminal (located on the back panel), and the other end of the wire to a suitable grounded object.
Page 45 Chapter 2. Hardware Setup SN9108CO / SN9116CO Installation Diagram...
Page 46 Serial Console Server User Manual This Page Intentionally Left Blank...
Page 47: Chapter 3. Super Administrator Setup
Determination, page 150. Local Login You can log in locally from a computer or laptop (SN0108CO / SN0116CO / SN0132CO / SN0148CO only) connected directly to the Serial Console Server (see Serial Console Server Installation, page 27). There are two methods for logging in locally SNViewerUSB and HyperTerminal.
Page 48: Laptop Usb Console (Luc) Login - Snviewerusb
Laptop USB Console (LUC) Login - SNViewerUSB The SNViewerUSB application appears automatically when a Laptop USB Console (LUC) connection (SN0108CO / SN0116CO / SN0132CO / SN0148CO only) has been established, and you will be prompted to log in, as shown here: Since this is the first time you are logging in, use the default Username: administrator;...
Page 49: Local Console Main Menu
Chapter 3. Super Administrator Setup Bits per Second: 9600, Data Bits: 8, Parity: None, Stop bits: 1, Flow Control: None. 2. When configured correctly the login prompt appears, as shown here: Since this is the first time you are logging in, use the default Username: administrator;...
Page 50: Remote Login
Serial Console Server User Manual Remote Login You can log in remotely from a computer running Telnet, PuTTY, or via Web Browser. The remote login Main Menu for Telnet and PuTTY are a text based equivalent of the browser based GUI and control functions as described throughout this manual.
Page 51: Browser Login
Chapter 3. Super Administrator Setup Browser Login Once the Serial Console Server has been connected to the LAN, it can be accessed via an Internet browser running on any platform. To access the Serial Console Server, do the following: 1. Open the web browser and specify the default IP address (192.168.0.60) of the Serial Console Server in the browser's location bar, and press Enter.
Page 52: Setup
Serial Console Server User Manual Setup Network Setup To set up the network, do the following: 1. Click the Device Management tab. 2. Select the Network tab. 3. Fill in the fields according to the information provided under Network, page 100.
Page 53: Changing The Super Administrator Login
Chapter 3. Super Administrator Setup Changing the Super Administrator Login To change the default Super Administrator Username and Password, do the following: 1. At the top of the screen, click the User Management tab. The User Management page has a list of Users and Groups in the Sidebar at the left, and a more detailed list of users –...
Page 54 Serial Console Server User Manual 4. Enter the password again in the Confirm Password field to confirm it is correct. 5. Click Save (located at the bottom of the page). 6. When the dialog box informing you that the change completed successfully appears, Click OK.
Page 55: Chapter 4. The User Interface
Chapter 4 The User Interface Overview Once you have successfully logged in, the Serial Console Server’s Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow. Access The Serial Console Server can be accessed from a local console (locally connected computer or laptop) running terminal application software (such as...
Page 56: Local Console Operation
Serial Console Server User Manual Local Console Operation When a local console is attached (SN0108CO / SN0116CO / SN0132CO / SN0148CO only, see page 27), you can use the HyperTerminal or SNViewerUSB application to log in (See Local Login, page 33 for details).
Page 57: Remote Operation
Chapter 4. The User Interface Remote Operation You can access the Serial Console Server remotely using a web browser, or text based terminal application such as Telnet or PuTTY, as described below. Web Browser Login Serial Console Server units can be accessed via an Internet browser running on any platform.
Page 58: The Web Browser Main Page
Serial Console Server User Manual The Web Browser Main Page To ensure multi-platform operability, access to the Serial Console Server can be accomplished with most standard web browsers. The chapters following this one give detailed information about each section of the web browser. Once users log in and are authenticated (see page 43), the Web Browser Main Page comes up, with the Port Access page displayed: Note: The screen depicts a Super Administrator’s page.
Page 59 Chapter 4. The User Interface Item Description About About provides information regarding the Serial Console Server’s current firmware version. Logout Click this button to log out of your Serial Console Server session. Welcome Message If this function is enabled (see Welcome Message, page 67), a welcome message displays here.
Page 60: The Tab Bar
Serial Console Server User Manual The Tab Bar The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Super Administrator, Administrator, User) and the permissions assigned when the user’s account was created. The chapters following this one give detailed information about each section of the web browser.
Page 61: Snviewer
Chapter 4. The User Interface SNViewer The SNViewer is the main application used to access serial devices via web browser. The SNViewer opens from the Port Access - Connections page, when you click the Telnet or SSH button for a serial device (see Telnet/SSH, page 63 for details).
Page 62: Control Panel Functions
Serial Console Server User Manual Control Panel Functions The Control Panel functions are described below and in the following sections: Icon Function This is a toggle. Click to make the Control Panel appear Always On – i.e., always displays on top of the SNViewer screen. Click –...
Page 63: Data Import
Chapter 4. The User Interface Icon Function Use this to reset the terminal to its default settings. Click to bring up the Message Board (see The Message Board, page 50). Click to open a window and create a list of custom text macros (see Macros, page 51).
Page 64: Encode
Serial Console Server User Manual Encode Encoding allows you select which type of encoding you want to use. Make your selection from the drop down menu and click OK, as shown below: The Message Board The Serial Console Server supports multiple user logins, which may cause access conflicts.
Page 65: Macros
Chapter 4. The User Interface  If you check All Users, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message.  If a user's name is selected, and you want to post a message to all users, select All Users before sending your message.
Page 66: Terminal Settings
Serial Console Server User Manual Terminal Settings The Terminal Settings page allows you make changes to the appearance of the terminal window, as described below: Category Description Font Click Change to configure the SNViewer’s Font settings. You can change the Font type, Size, and Style. On the right side of the window you can view an example of the font you have set.
Page 67 Chapter 4. The User Interface Category Description Others Use this section to set:  Implicit CR in every LF: Checking this box adds an extra Carriage Return when the [Enter] key is used, so the cursor returns flush on the left margin. Use this function if the text is not lining up on the left margin after you hit [Enter].
Page 68: Terminal Application
Serial Console Server User Manual Terminal Application You can log in remotely using a text based terminal application such as Telnet, or PuTTY. For information on how to connect and login,see Remote Login, page 36 for details. The Telnet and PuTTY Main Menus are the text based equivalent of the browser based configuration and control functions described throughout this manual.
Page 69: Chapter 5. Port Operating Modes
Chapter 5 Port Operating Modes Overview To cover a broad range of serial applications, the Serial Console Server’s COM ports support several port operating modes. These include Console Management and Console Management Direct modes for device control; and Real COM Port, Virtual Modem, TCP Server, TCP Client, and UDP Mode for Serial-to-Ethernet connectivity and applications that require COM ports, serial tunneling, or where TCP/UDP Socket functionality is needed.
Page 70: Operating Mode
Serial Console Server User Manual Operating Mode For detailed information about the settings in each of the Operating Modes, see Operating Mode, page 73. Console Management Console Management mode is the most common Operating Mode used, allowing users to establish Telnet or SSH sessions to the Serial Console Server to manage the serial devices.
Page 71: Tcp Client
Chapter 5. Port Operating Modes Once the connection is established, the host receives data from the serial device. From this point on, data can be transmitted between the host and the device in both directions.128-bit/256-bit SSL (TLS v1.0 / TLS v1.1 / TLS v1.2) data encryption is supported in this operating mode.
Page 72: Console Management Direct
Serial Console Server User Manual server’s IP specifying the appropriate port address for the transmission. For example: atd 10.0.100.101:5000 A detailed description of the data structures and related functions of the Serial Console Server’s virtual modem function is provided on page 154. For information about configuring Virtual Modem settings, see page 78.
Page 73: Chapter 6 Port Access
Chapter 6 Port Access Overview Once you have logged in from a web browser, the Main Screen appears with the Port Access - Connections page displayed: The Connections page is organized into several main areas. All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page.
Page 74: The Sidebar
Serial Console Server User Manual The Sidebar All connected Serial Console Servers, port devices and PDU devices – including their ports and outlets – are listed in a tree structure in the Sidebar at the left of the screen: The Sidebar Tree Structure The characteristics of the Sidebar tree structure are: ...
Page 75: Filter
Chapter 6. Port Access Filter A “Show” is displayed on the bottom-left hand corner of the page. It is a filter function that allows you to control the number and type of ports that display in the Sidebar. When you click “Show”, the bottom of the panel changes to look similar to the image below: The meanings of the choices are explained in the following table: Choices...
Page 76: Connections
Serial Console Server User Manual Connections The main panel on the Connections page displays the Port List. From here you can select and connect to the serial devices via the port they are connected to. Heading Description Port Number This column represents the physical port that the device is connected to on the rear of the Serial Console Server.
Page 77: Telnet/Ssh
Chapter 6. Port Access Telnet/SSH To access a serial device connected to the Serial Console Server, click the port’s Telnet or SSH button from the Port Access - Connections page: The Serial Console Server opens SNViewer to start your session with the serial device, and a screen similar to the one below appears: From the SNViewer can you login and perform management activities on the serial device.
Page 78 Serial Console Server User Manual From here you can use the Telnet, SSH, and Dump Buffer buttons at the bottom of the page.
Page 79: Favorites
Chapter 6. Port Access Favorites The Favorites tab allows you to keep all the connections that you access most frequently in one convenient place. To add a port to Favorites, right-click on it from the sidebar and select Add to Favorites, or select a port and click Add. The layout and functions available on the Favorites tab are exactly the same as those found on the Port List tab (See Connections, page 62 for details).
Page 80: Preferences
Serial Console Server User Manual Preferences The Preferences page allows users to set up their own, individual, working environments. The Serial Console Server stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box: The page settings are explained in the following table: Setting...
Page 81: Sessions
Chapter 6. Port Access Setting Function Welcome Message You can choose to hide or show the Welcome Message and/or User Name displayed in the submenu bar. The default is disabled. Broadcast Ports Select the ports to receive broadcast commands by selecting the boxes.
Page 82: Access
Serial Console Server User Manual 3. The sort order of the information displayed can be changed by clicking the column headings. The meanings of the headings at the top of the page are fairly straightforward. Heading Description Username Refers to the user that logged in. Service Displays the type of session (HTTP, HTTPS) established to log in.
Page 83 Chapter 6. Port Access Use the radio buttons to configure access rights on the User Access and Group Access page. The meaning of the columns are given in the table, below: User Access Each User created on the Serial Console Server (excluding Super Administrator accounts) is listed to set access and configuration rights for each device listed on the sidebar.
Page 84: Properties
Serial Console Server User Manual Properties When you click the Properties tab, the Port Settings List page appears: When a port is double clicked from the Port Settings List or from the Sidebar, the Properties page appears and looks similar to the one below: This panel allows you to make configuration settings for the selected port, as explained in the table below: Setting...
Page 85: Save & Copy
Chapter 6. Port Access Setting Meaning Port Name You can give a port an appropriate name by editing the Port Name field. Interface Choose between Auto (default), DTE or DCE. – Baud Rate This sets the port’s data transfer speed. Choices are from 300 230400 (drop down the list to see all options).
Page 86: Port Buffering
Serial Console Server User Manual Port Buffering Port Buffering creates a log of activity conducted when a port is accessed. You can save the log to memory on the Serial Console Server, or to a USB drive. A USB drive provides more storage space, while the Serial Console Server is limited to it’s internal memory.
Page 87: Operating Mode
Chapter 6. Port Access Operating Mode The Operating Mode page allows you to configure settings for access and management of each port. This determines how each serial device is accessed via operating modes. For a detailed explanation of each Operating Mode, see Operating Mode, page 56 Operating Mode –...
Page 88: Alert Strings
Serial Console Server User Manual Setting Meaning Access Mode Defines how the port is to be accessed when multiple users have logged on, as follows: Exclusive: The first user to access the port has exclusive control over the port. No other users can view the port. The Timeout function does not apply to ports which have this setting.
Page 89: Command Filters
Chapter 6. Port Access When a device has a problem – such as a critical error that requires a reboot, or an SNMP Trap event has been triggered – debug messages can be sent through its serial port to the Serial Console Server’s COM port. When the Serial Console Server receives such a message, it can send an SNMP Trap alert and/or an email to inform the user specified here of the problem.
Page 90 Serial Console Server User Manual  TCP Server Setting Meaning TCP Alive This setting defines how often the Serial Console Server should check Check Time the TCP socket connection to the host computer to determine whether it is up, or if it has gone down. Enter the number of minutes the Serial Console Server should wait before checking the TCP connection to the host computer.
Page 91 Chapter 6. Port Access  TCP Client Setting Meaning Secure Check Enable to encrypt all data being transfered through the session. Destination Key-in the IP address and service port of Destination Host or another Host / Port Serial Console Server (TCP Server) to create a serial tunnel for transmitting the data by between.
Page 92 Serial Console Server User Manual  UDP Mode Setting Meaning Host Start IP / Use this setting to establish connections via the UDP protocol. Enter a Host End IP single or range of IP addresses and the TCP/IP port number. and Port ...
Page 93 Chapter 6. Port Access  Console Management Direct Setting Meaning Max Sessions Set the maximum number of concurrent sessions here. Suspend The Suspend character is used to bring up the Suspend Menu in Character Telnet sessions. Valid characters are A–Z, except H, I, J, and M - which may not be used.
Page 94 Serial Console Server User Manual Setting Meaning CRLF This allows you to select whether to send a Carriage Return and Line Translation Feed signal (CRLF). For information regarding the Alert Strings and Command Filters, see page 74.  Disabled Select this option to disable use of the serial port on the Serial Console Server.
Page 95: Chapter 7. User Management
Chapter 7 User Management Overview When you select the User Management tab the screen comes up with the Accounts page displayed: The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right. ...
Page 96: Users
Serial Console Server User Manual Users The Serial Console Server supports three user types, as shown in the table bellow: User Type Role Super Administrator Access and manage ports and devices. Manage Users, and Groups. Configure the overall installation. Configure personal working environment.
Page 97 Chapter 7. User Management 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings. See Account Policy, page 123. Password From 0 to16 characters are allowed depending on the Account Policy settings.
Page 98 Serial Console Server User Manual Field Description Status Status allows you to control the user’s account and access to the installation, as follows:  Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.
Page 99: Modifying User Accounts
Chapter 7. User Management 7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well.  The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( –...
Page 100: Groups
Serial Console Server User Manual Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.
Page 101 Chapter 7. User Management 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Group Name A maximum of 16 characters is allowed. Description Additional information about the user that you may wish to include.
Page 102: Modifying Groups
Serial Console Server User Manual Modifying Groups To modify a group, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name. 2. Click Modify. 3. In the Group notebook that comes up, make your changes, then click Save. Note: The Group page is discussed on page 86;...
Page 103: Users And Groups
Chapter 7. User Management Users and Groups There are two ways to manage users and groups: from the Users notebook; and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 82 for details. Assigning Users to a Group From the User’s Notebook To assign a user to a group from the User’s notebook, do the following: 1.
Page 104 Serial Console Server User Manual 6. Repeat the above for any other groups that you want the user to be in. 7. Click Save when you are done. Note: If a user has permissions in addition to the ones assigned to the group, the user keeps those permissions in addition to the group ones.
Page 105: Removing Users From A Group From The User's Notebook
Chapter 7. User Management Removing Users From a Group From the User’s Notebook To remove a user from a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name – or – In the main panel, select the user’s name.
Page 106: Assigning Users To A Group From The Group's Notebook
Serial Console Server User Manual Assigning Users to a Group From the Group’s Notebook To assign a user to a group from the Group notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name.
Page 107: Removing Users From A Group From The Group's Notebook
Chapter 7. User Management Removing Users From a Group From the Group’s Notebook To remove a user from a group from the Group’s notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name.
Page 108: Device Assignment
Serial Console Server User Manual Device Assignment When a user logs in to the Serial Console Server, the interface comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User or Group list on the Sidebar of the User Management page.
Page 109 Chapter 7. User Management 4. Make your permission settings for each port according to the information provided below: Name: Each port accessible to the user is listed under the Names column. Access: The Access column is where device access rights are set. Click the radio buttons in the rows that corresponds your choices.
Page 110: Assigning Device Permissions Under Group Settings
Serial Console Server User Manual Assigning Device Permissions under Group Settings To assign a device permissions to a Group of users, do the following: 1. In the Sidebar Groups list, click the group’s name – or – In the main panel, select the group’s name. 2.
Page 111: Chapter 8. Device Management
Number to ATEN’s sales or technical support staff to identify the product and model number. The SN0108CO / SN0116CO / SN0132CO / SN0148CO are designed with two power supplies. The Power Supply Detection section provides information about the two Serial Console Server’s power supplies.
Page 112: Mounted Devices
The Mounted Devices section displays information about USB and NFS storage devices connected for use. When a USB drive is plugged into the front of the Serial Console Server (SN0108CO / SN0116CO / SN0132CO / SN0148CO only), or NFS storage locations are set (see NFS Settings below), they appear here with detailed information about the mounted device.
Page 113 Chapter 8. Device Management sure the device is accessible on the network, and check that the Source information you typed in is correct. Check Auto to auto mount the NFS. External USB Drive You can mount up to 3 external USB drives. Click Mount or Unmount to mount or unmount the drive.
Page 114: Network
The Network page is used to specify the network environment. Each of the elements on this page is described in the sections that follow. Note: The Enable Redundant NIC option is only available for SN0108CO / SN0116CO / SN0132CO / SN0148CO serial console servers.
Page 115: Ip Installer
Chapter 8. Device Management IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the Serial Console Server. Click one of the radio buttons to select Enable, View Only, or Disabled for the IP Installer utility. See IP Installer, page 150, for IP Installer details. Note: 1.
Page 116: Network Configuration
4. Drop down the network adapter listbox; select eth1. 5. Configure the IP and DNS server addresses for eth1. Note: Only available for SN0108CO / SN0116CO / SN0132CO / SN0148CO devices. To configure SN9108CO / SN9116CO serial console servers, see IPv4 Settings, page 103,...
Page 117 Chapter 8. Device Management  IPv4 Settings  IP Address: IPv4 is the traditional method of specifying IP addresses. The Serial Console Server can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address. ...
Page 118 Serial Console Server User Manual  IPv6 Settings  IP Address: IPv6 is the new (128-bit) format for specifying IP addresses. (See IPv6, page 152 for further information.) The Serial Console Server can either have its IPv6 address assigned dynamically (DHCP), or it can be given a fixed IP address.
Page 119: Anms
Chapter 8. Device Management ANMS The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources. It is organized as a notebook with three tabs – each with a series of related panels, as described, below: Event Destination ...
Page 120 Serial Console Server User Manual 4. Key in the email address of where the report is being sent from in the From field. Note: 1. Only one email address is allowed in the From field, and it cannot exceed 64 Bytes. 2.
Page 121 Chapter 8. Device Management  SNMP Server Up to four SNMP management stations can be specified. If you want to use SNMP trap notifications, do the following: 1. Check Enable SNMP Trap and key in the Community. 2. Key in the IP address(es) and the service port number(s) of the computer(s) to be notified of SNMP trap events.
Page 122 Serial Console Server User Manual  Syslog Server To record all the events that take place on Serial Console Server and write them to a Syslog server, do the following: 1. Check Enable. 2. Key in either the IPv4 address, IPv6 address, or domain name of the Syslog server.
Page 123: Authentication And Authorization
Chapter 8. Device Management Authentication and Authorization  RADIUS Settings To allow authentication and authorization for the Serial Console Server through a RADIUS server, do the following: 1. Check Enable. 2. Fill in the IP addresses and service port numbers for the Preferred and Alternate RADIUS servers.
Page 124 Admin DN Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kn4132,dc=aten,dc=com Admin Name Key in the LDAP administrator’s username. Admin Password Key in the LDAP administrator’s password.
Page 125 Chapter 8. Device Management Item Action Timeout Set the time in seconds that the Serial Console Server waits for an LDAP or LDAPS server reply before it times out. On the LDAP / AD server, Users can be authenticated with any of the following methods: ...
Page 126 Serial Console Server User Manual  Kerberos  Enable Kerberos and enter the following information:  Kerberos Server  Kerberos Service Port  Kerberos Realm...
Page 127: Cc Management Settings
Chapter 8. Device Management CC Management Settings To allow authorization for the Serial Console Server through a CC (Control Center) server, check Enable and fill in the CC Server’s IP address and Service port in the appropriate fields. You can use the IPv4 address, the IPv6 address or the domain name in the CC Server IP field.
Page 128: Oobc
Serial Console Server User Manual OOBC In case the Serial Console Server cannot be accessed with the usual LAN-based methods, it can be accessed via the Serial Console Server’s modem port or one of the serial ports (SN9108CO / SN9116CO) configured for a modem.
Page 129 Chapter 8. Device Management SN0108CO / SN0116CO / SN0132CO / SN0148CO...
Page 130 Serial Console Server User Manual SN9108CO / SN9116CO Select the Port Number that the Console, PON (reserved) and Modem is connected to on the rear of the SN9108CO / SN9116CO.
Page 131: Enable Dial Back
Chapter 8. Device Management Enable Dial Back When you enable Out of Band Access, the Enable Dial Back, and Enable Dial Out functions become available, as described in the sections that follow. As an added security feature, if this function is enabled, the Serial Console Server disconnects the calls that dial in to it, and dials back to one of the entries specified in the table below: Item...
Page 132 Serial Console Server User Manual Item Action Dial Out Schedule This entry sets up the times you want the Serial Console Server to dial out over the ISP connection.  Every provides a listing of fixed times from every hour to every four hours.
Page 133: Security
Chapter 8. Device Management Security The Security page is divided into 4 main panels, as described in the sections that follow. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully. To set Login Failures, check one of the Login Fail Policy checkboxes.
Page 134: Security Level
Serial Console Server User Manual Security Level For increased security, you can check or uncheck the boxes to High, Medium - high, Medium or Custom security features. 1. High (Disable all services except: SSHv2, HTTPS(TLS v1.2)) 2. Medium-high (Enables SSHv2, redirect HTTP to HTTPS, HTTPS(TLS v1.2), ICMP) 3.
Page 135: Ip/Mac Filter
Chapter 8. Device Management IP/MAC Filter  IP and MAC Filtering IP and MAC Filters control access to the Serial Console Server based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
Page 136 Serial Console Server User Manual To add a MAC filter, do the following: 1. Click Add. A dialog box appears 2. Specify the MAC address in the dialog box, then click OK. 3. Repeat these steps for any additional MAC addresses you want to filter. ...
Page 137: Account Policy
Chapter 8. Device Management Account Policy In the Account Policy section, system administrators can set policies governing usernames and passwords. The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username.
Page 138: Association
Serial Console Server User Manual Association The Association tab is currently reserved.
Page 139: Date/Time
Chapter 8. Device Management Date/Time The Date/Time dialog page sets the Serial Console Server time parameters: Set the parameters according to the information below. Current System Time This section displays the time and date that the switch is currently set to. The time and date fields are for information purposes and cannot be edited.
Page 140: New System Time
Serial Console Server User Manual New System Time Use these fields to change the switch’s time and date settings, as follows:  To set the switch’s time and date to match the time and date of the computer you are logged in to, select the Synchronize with computer time radio button.
Page 141: Chapter 9 Log
Chapter 9 Overview The Serial Console Server logs all the events that take place on it. To view the contents of the log, click the Log tab. The device’s System Log page appears: System Log The System Log page displays events that take place on the Serial Console Server, and provides a breakdown of the time, the severity, the user, and a description of each one.
Page 142: Filter
Serial Console Server User Manual Filter Filter lets you narrow the log event display to ones that occurred at specific times; ones containing specific words or strings; or ones involving specific users. When you access this function, the log filter dialog box appears at the bottom of the page: A description of the filter items is given in the table, below: Item...
Page 143 Chapter 9. Log Item Description Severity Filters based on the severity rating of the event. Least severe events appear in black; Less severe events appear in blue; Most severe events appear in red. Check the radio button for the severity level that you want to display: All, Most, Less, or Least.
Page 144: Log Notification Settings
Serial Console Server User Manual Log Notification Settings The Notification Settings page lets you decide which events trigger a notification: The notifications are grouped into five groups: You can choose to enable the following:  All system events  All authentication events ...
Page 145: Chapter 10 Maintenance
Chapter 10 Maintenance Overview The Maintenance function is used to upgrade firmware; backup and restore configuration and account information; and restore default values. Backup / Restore When you click on the Maintenance tab, it opens with the Backup/Restore page. This page gives you the ability to back up the Serial Console Server’s configuration and user profile information:...
Page 146: Backup
Serial Console Server User Manual Backup To backup the device’s settings do the following: 1. In the Password field, key in a password for the file. Note: 1. Setting a password is optional. If you do not set one, the file can be restored without specifying a password.
Page 147: Firmware Upgrade
Chapter 10. Maintenance Firmware Upgrade This page can be used to upgrade the Serial Console Server’s firmware. As new versions of the firmware become available, they can be downloaded from our website. Check the website regularly to find the latest information and packages.
Page 148: Certificates
For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...
Page 149 2. Click Browse to the right of Certificate Filename; and browse to where your certificate file is located; and select it. 3. Click Import to complete the procedure. Note: Clicking Restore Defaults returns the device to using the default ATEN certificate.
Page 150: Certificate Signing Request
Serial Console Server User Manual Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate. To perform this operation do the following: 1. Click New. The following dialog box appears: 2.
Page 151 Chapter 10. Maintenance 3. After filling in the form (all fields are required), click Create. A self-signed certificate based on the information you just provided is now stored on the CCVSR. 4. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer.
Page 152 Serial Console Server User Manual This Page Intentionally Left Blank...
Page 153: Appendix
Appendix Safety Instructions General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
Page 154 Serial Console Server User Manual electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.  Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
Page 155 Appendix  Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.
Page 156: Dc Power
Serial Console Server User Manual DC Power  The system relies on the protective devices in the building installation for protection against short-circuit, overcurrent, and earth (grounding) fault. Ensure that the protective devices in the building installation are properly rated to protect the system, and that they comply with national and local codes.
Page 157: Rack Mounting
Appendix Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
Page 158: Technical Support
Serial Console Server User Manual Technical Support International  For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com  For telephone support, see Telephone Support, page iv. North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation...
Page 159: Specifications
Appendix Specifications SN0108CO / SN0116CO Function SN0108CO SN0116CO Serial Connections Connectors Serial 8 x RJ45 Female 16 x RJ45 Female 2 x RJ45 Power 2 x IEC 60320/C14 1 x RJ45 Female (Reserved) Modem 1 x RJ45 Female 3 x USB Type A Female...
Page 160: Sn0108Cod / Sn0116Cod
Serial Console Server User Manual SN0108COD / SN0116COD Function SN0108COD SN0116COD Serial Connections Connectors Serial 8 x RJ45 Female 16 x RJ45 Female 2 x RJ45 Power 1 x 5-Pin Terminal Block (Green) 1 x RJ45 Female (Reserved) Modem 1 x RJ45 Female 3 x USB Type A Female USB Console (LUC) 1 x Mini USB...
Page 161: Sn0132Co / Sn0148Co
Appendix SN0132CO / SN0148CO Function SN0132CO SN0148CO Serial Connections Connectors Serial 32 x RJ45 Female 48 x RJ45 Female 2 x RJ45 Power 2 x IEC 60320/C14 1 x RJ45 Female (Reserved) Modem 1 x RJ45 Female 3 x USB Type A Female USB Console (LUC) 1 x Mini USB Local Console...
Page 162: Sn0132Cod / Sn0148Cod
Serial Console Server User Manual SN0132COD / SN0148COD Function SN0132COD SN0148COD Serial Connections Connectors Serial 32 x RJ45 Female 48 x RJ45 Female (Black) (Black) 2 x RJ-45 (Black) Power 1 x 5-Pin Terminal Block (Green) 1 x RJ45 Female (Reserved) Modem 1 x RJ45 Female 3 x USB Type A Female...
Page 163: Sn9108Co / Sn9116Co
Appendix SN9108CO / SN9116CO Function SN9108CO SN9116CO Serial Connections Connectors Serial 8 x RJ45 Female 16 x RJ45 Female 1 x RJ45 Power 1 x IEC60320/C14 Switches Reset 1 x Recessed Pushbutton Power 1 x Rocker Switch LEDs Serial Port Status 8 (Green) 16 (Green) 10 / 100 / 1000 Mbps...
Page 164: Ip Address Determination
Serial Console Server User Manual IP Address Determination If you are an administrator logging in for the first time, you need to access the Serial Console Server in order to give it an IP address that users can connect to. There are three methods to choose from.
Page 165: Browser
Appendix 3. Select the Serial Console Server in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want.
Page 166: Ipv6
Serial Console Server User Manual IPv6 At present, the Serial Console Server supports three IPv6 address protocols: Link Local IPv6 Address, IPv6 Stateless Autoconfiguration, and Stateful Autoconfiguration (DHCPv6). Link Local IPv6 Address At power on, the Serial Console Server is automatically configured with a Link Local IPv6 Address (for example, fe80:210:74ff:fe61:1ef).
Page 167: Ipv6 Stateless Autoconfiguration
Appendix IPv6 Stateless Autoconfiguration If the Serial Console Server network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the Serial Console Server can obtain its prefix information from that device in order to generate its IPv6 address.
Page 168: Virtual Modem Details
Inquiry command. (Where n represents a numeric If successful: OK[CR][LF] character; 0 or 1.): If failure: ERROR[CR][LF] E0: Display ATEN International Co. Ltd. E1: Display Serial Console Server ATOn[CR] Return to on-line data mode. (Where n represents a If an active TCP connection: numeric character;...
Page 169 Appendix (Continued from previous page.) Command Operation Response ATZ[CR] Reset modem command. If successful: OK[CR][LF] If failure: ERROR[CR][LF] Close active connections and reset the S registers and general option status to their saved values. AT&Cn[CR] DCD option. (Where n represents a numeric If successful: OK[CR][LF] character;...
Page 170: Port Forwarding
Serial Console Server User Manual Port Forwarding For devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router which device to send the data that comes in over a particular port to.
Page 171: Clear Login Information
2. Use a jumper cap to short the mainboard jumper labeled J11 (for SN0132CO/SN0148CO as shown in the diagram below) or J17 (for SN9108CO/SN9116CO/SN0108CO/SN0116CO). 3. Power on the Serial Console Server. 4. When the LEDs flash, power off the Serial Console Server.
Page 172: Pin Assignment
Serial Console Server User Manual Pin Assignment The Serial Console Server has DTE/DCE auto-sensing feature to connect directly to Cisco network switches and other compatible devices. The pin assignment for the serial ports under different mode is shown below: DCE Mode Pin Assignment Definition DTE Mode Pin Assignment Definition...
Page 173: Db-9/Db-25 Interface
Appendix DB-9/DB-25 Interface If you wish to use DB-9 or DB-25 interface, please refer to the tables below: DB-9 RJ-45 Pin Signal DB-9F Pin Signal DB-25 RJ-45 Pin Signal DB-25F Pin Signal...
Page 174: Limited Warranty
What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.

This manual is also suitable for:

Sn0116co Sn0132co Sn0148co Sn9108co Sn9116co Sn0108cod ... Show all

ATEN SN0108CO User Manual

Chapter 1. Introduction

Chapter 2. Hardware Setup

Chapter 3. Super Administrator Setup

Chapter 4. The User Interface

Chapter 5. Port Operating Modes

Chapter 6 Port Access

Chapter 7. User Management

Chapter 8. Device Management

Chapter 9 Log

Chapter 10 Maintenance

Appendix

Quick Links

Need help?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for ATEN SN0108CO

Summary of Contents for ATEN SN0108CO

This manual is also suitable for:

Table of Contents