Hisense HWGA9014 User's Operation Manual
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Hisense HWGA9014 User's Operation Manual

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USER'S OPERATION MANUAL
Before operating this unit, please read this manual
thoroughly, and retain for future reference.
MODEL: HWGA9014
English
HWGA8014

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  • Page 1 USER’S OPERATION MANUAL Before operating this unit, please read this manual thoroughly, and retain for future reference. MODEL: HWGA9014 English HWGA8014...
  • Page 2 The following symbols are used throughout the manual and they have the following meanings: Information, advice, tip, or recommendation Warning – general danger Warning – danger of electric shock Warning – danger of hot surface Warning – danger of fire It is important that you carefully read the instructions.

  • Page 3: Table Of Contents

    CONTENTS SAFETY PRECAUTIONS INTRODUCTION 10 WASHING MACHINE DESCRIPTION 11 Technical specifications 12 Control unit 14 INSTALLATION AND CONNECTION PREPARING THE WASHING 14 Removing the blocking rods MACHINE 15 Moving and transport after installation BEFORE FIRST 16 Selecting the room 16 Adjusting the washing machine feet 18 Connecting to water supply 20 Aqua - stop 20 Total aqua - stop...

  • Page 4: Safety Precautions

    Keep the instruction manual handy, near the washing machine. Instructions for use are available through Hisense customer service centers. Your washing machine is intended solely for household use.
  • Page 5 Follow the instructions for correct installation of the Hisense washing machine and connection to the water and power mains (see chapter »INSTALLATION AND CONNECTION«). Connection to water and power supply has to be executed by an adequately trained technician or expert.
  • Page 6 Do not connect the washing machine to an electrical outlet intended for an electric shaver or hair dryer. Do not install the washing machine in a room where the temperature can drop to below 5°C, as washing machine parts may be damaged in case of water freezing. Place the washing machine on a level and stable solid (concrete) base.
  • Page 7 indicated spot until it locks into place. The door cannot be opened during washing machine operation. We recommend removing any impurities from the washing machine drum before the first wash using the White 90°C programme (see PROGRAMME TABLE). After the washing cycle, close the water tap and pull out the washing machine plug from the power socket.
  • Page 8 No silver ions are released during the washing programme. The washing machine is not intended for use by persons (including children) with physical or mental impairments, or persons with lacking experience and knowledge. These persons should be instructed about the use of the washing machine by a person responsible for their safety.
  • Page 9 sensory or mental capabilities or lack of experience and knowledge, but only if they are supervised during the use of the washing machine, if they have been provided relevant instructions regarding safe use of the washing machine, and if they understand the hazards of inappropriate use. Make sure children do not play with the appliance.

  • Page 10: Washing Machine Description

    WASHING MACHINE DESCRIPTION FRONT Control unit Start/pause button Programme selector knob On/off/reset button Dispenser tray Door Rating plate Pump filter BACK Water supply hose Power cord Water discharge hose Adjustable feet...

  • Page 11: Technical Specifications

    TECHNICAL SPECIFICATIONS (DEPENDING ON THE MODEL) Rating plate with basic information about the washing machine is fitted on the front wall of the washing machine door opening (see chapter »WASHING MACHINE DESCRIPTION«). Maximum load See rating plate Width 600 mm 600 mm Height 850 mm...

  • Page 12: Control Unit

    CONTROL UNIT ON/OFF/RESET PROGRAMME START/PAUSE BUTTON BUTTON SELECTOR KNOB Use this button to start or Use this button to turn the 2a Light next to the selected pause a programme. washing machine on and washing programme is lit. off, and to reset the washing Upon start-up or during pause, programme.
  • Page 13 WASHING MODE PREWASH START DELAY Option to set a start POWER SAVE delay 4b TIME SAVE CLEAN THE PUMP FILTER symbol lighting CHILD LOCK symbol DOSE ASSIST lighting Information on Press the positions 11+13 and recommended amount of hold them for 3 seconds. powder and liquid detergent, TEMP.

  • Page 14: Installation And Connection

    INSTALLATION AND CONNECTION Remove all packaging. When removing the packaging, make sure not to damage the appliance with a sharp object. REMOVING THE BLOCKING RODS Before the first use of the appliance, transport rods must be removed. A blocked washing machine may be damaged when it is switched on for the first time.

  • Page 15: Moving And Transport After Installation

    MOVING AND TRANSPORT AFTER INSTALLATION If you wish to move the washing machine after it has been installed, the angular pieces and at least one blocking rods have to be re-installed to prevent vibration damage to the washing machine during transport (see chapter »INSTALLATION AND CONNECTION/Removing the blocking rods«). If you lost the angular pieces and the blocking rods, they can be ordered from the manufacturer.

  • Page 16: Selecting The Room

    SELECTING THE ROOM It is recommended to place the washing machine on a firm solid base such as a concrete floor if possible. This will help in reducing noise and vibration that are normal for high speed spin cycles. It should be clean and dry;...
  • Page 17 Washing machine installation clearances The washing machine may not be in contact with a wall or adjacent furniture. For optimum washing machine operation, we recommend observing the clearances from the walls as indicated in the figure. In case of failure to observe the minimum required clearances, safe and correct washing machine operation cannot be ensured.

  • Page 18: Connecting To Water Supply

    CONNECTING TO WATER SUPPLY Attach the hose to the water tap by screwing it onto the thread. AQUA - STOP TOTAL AQUA - STOP REGULAR CONNECTION If your washing machine features a hot and cold water connection, but you only wish to connect it to cold water supply, do not install the hot water hose and close the hot water connection on the back of the washing machine with the supplied cap.
  • Page 19 If your model has connections for both hot and cold water, then connect one hose to the cold water supply (blue wing nut or blue mark on the hose) and the other one to the hot water supply (red wing nut or red mark on the hose), as indicated on the back of the washing machine. Connections are labelled with letters C and H (C = cold, H = hot).

  • Page 20: Aqua - Stop

    AQUA - STOP (ONLY WITH SOME MODELS) If an internal tube or hose is damaged, a shut-off system is activated that cuts the water supply to the washing machine. In such case, the control glass (a) will turn red. Replace the water supply hose.

  • Page 21: Connecting And Securing The Water Discharge Hose

    CONNECTING AND SECURING THE WATER DISCHARGE HOSE Feed the water discharge hose into a washbasin or a bathtub, or connect it directly to a drain (discharge hose minimum diameter 4 cm). The vertical distance from the floor to the end of the discharge hose may be no more than 100 cm and no less than 60 cm.
  • Page 22 The discharge hose has to be attached and affixed to the pin on the back of the washing machine, as shown in the figure. If the discharge hose is not correctly attached, safe and correct washing machine operation cannot be ensured.

  • Page 23: Connecting The Appliance To The Power Mains

    CONNECTING THE APPLIANCE TO THE POWER MAINS Before connecting the washing machine to the power mains, wait for at least 2 hours until it reaches room temperature. Connect the washing machine to a grounded power outlet. After installation, the wall outlet should be freely accessible.

  • Page 24: Before Using The Appliance For The First Time

    BEFORE USING THE APPLIANCE FOR THE FIRST TIME Make sure the washing machine is disconnected from the power mains; then, open the door towards you (figures 1 and 2). Before first use, clean the washing machine drum with a soft moist cotton cloth and water, or use the White 90°C programme.

  • Page 25: Washing Process, Step By Step

    WASHING PROCESS, STEP BY STEP (1–7) STEP 1: HEED THE LABELS ON THE LAUNDRY Normal wash; Max. Max. Max. Max. Hand wash Do not Sensitive laundry washing washing washing washing only wash temp. temp. temp. temp. 95°C 60°C 40°C 30°C Bleaching Bleaching in cool water Bleaching not allowed...

  • Page 26: Step 2: Preparing The Washing Process

    STEP 2: PREPARING THE WASHING PROCESS Sort the laundry by type of fabric, colour, soiling, and allowed washing temperature (see PROGRAMME TABLE). Wash the laundry that sheds a lot of fibre or lint separately from other laundry. Close the buttons and zippers, tie any ribbons, and turn the pockets inside out; remove any metal clips that could damage the laundry and washing machine interior, or clog the drain.
  • Page 27 SWITCHING ON THE WASHING MACHINE Use the power cord to connect the washing machine to power mains, and connect the washing machine to water supply. Press the (1) ON/OFF/RESET button to switch on the washing machine (figure 1). With some models, the washing machine drum is also lit for 5 minutes when the washing machine is switched on (figure 2).
  • Page 28 LOADING THE WASHING MACHINE Open the washing machine door by pulling the handle towards you (figure 1). Insert the laundry into the drum (after making sure the drum is empty) (figure 2). Make sure that no garment is stuck between the door and the rubber gasket. Close the washing machine door (figure 3).

  • Page 29: Step 3: Choosing The Washing Programme

    STEP 3: CHOOSING THE WASHING PROGRAMME Choose the programme by rotating the programme selector knob (2) to the left or to the right (depending on the type of laundry and how heavily soiled it is). See PROGRAMME TABLE. When you select the washing programme, the light (2a) on the display unit next to the selected washing programme lights up.
  • Page 30 Cotton Colour * MAX Programme for lightly to moderately dirty laundry. --; - 60°C (9 kg HWGA9014/ The temperature can be set separately; therefore, 8 kg HWGA8014) observe the instructions indicated on the clothing. Wash the clothes worn directly on the skin at 60°C.
  • Page 31 Programme Max. load Programme description Drum Clean 0 kg Washing programme is used to clean the drum and (Self-cleaning to remove detergent residues and bacteria. To select programme) the programme, rotate the programme selector knob to the left or to the right to the Drum Clean (Self- cleaning programme) position.
  • Page 32 Auto * MAX Washing programme automatically adjusts the 30°C (9 kg HWGA9014/ duration of the main wash and the number of rinses 8 kg HWGA8014) depending on the amount of laundry in the machine. Use it for lightly soiled laundry.

  • Page 33: Step 4: Choosing The Settings

    STEP 4: CHOOSING THE SETTINGS Most programmes feature basic settings, but these settings can be changed. Adjust the settings by pressing the relevant function button (before pressing the (3) START/PAUSE button). Functions that cannot be changed with the selected washing programme are partly lit (dimmed). Certain settings cannot be selected with some programmes.
  • Page 34 DOSE ASSIST With the (5) DOSE ASSIST function, the washing machine will recommend the optimum amount of powder or liquid detergent according to the selected settings. Recommended amount of powder or liquid detergent depends on: • Water hardness (the following settings are available: soft, medium, hard.
  • Page 35 Measuring process is indicated with alternating flashing of the indicator lights on the display unit. Based on the measured amount of laundry in the drum and other settings, the recommended amount of powder or liquid detergent will be displayed on the display unit [in ml]. The left-hand side display unit will indicate the recommended amount of concentrated detergent, and the right-hand side display will indicate the recommended amount of non-concentrated detergent.
  • Page 36 TEMP. (WASHING TEMPERATURE) Changing the temperature for the selected program. Each program has a preset temperature that can be changed by pressing the (9) position TEMP. (WASHING TEMPERATURE). (-- indicates cold wash) The temperature is displayed on the display unit above the button. SPIN (SPINNING RATE/DRAIN/PUMP STOP) To adjust the spinning rate.
  • Page 37 CHILD LOCK A safety feature. To activate the child lock, simultaneously press the (11) START DELAY and (13) WATER EXTRA (HIGH WATER LEVEL) positions and hold them for at least three seconds. The selection will be confirmed by an acoustic signal and by an indicator light (the symbol (12) will be lit).
  • Page 38 START DELAY Use this function to start the washing cycle after a certain amount of time has elapsed. Press the (11) START DELAY position. -:-- will appear on the display unit (11a). If, for example, you choose a programme with a duration of 2:39, the time will be indicated on the display unit, and the symbol (11b) will be lit next to the time indication.

  • Page 39: Step 5: Selecting Additional Functions

    STEP 5: SELECTING ADDITIONAL FUNCTIONS Activate/deactivate the functions by pressing the desired function (before pressing the (3) START/PAUSE button). Some settings cannot be selected with certain programmes. Such functions will not be lit on the display unit, and when the corresponding button is pressed, an acoustic signal will be emitted and the light on the button will flash (see FUNCTION TABLE).
  • Page 40 PREWASH Washing heavily soiled laundry, particularly with stubborn superficial stains. If you select PREWASH, add the detergent into the prewash compartment WATER EXTRA (HIGH WATER LEVEL) The laundry is washed with a higher water level (2 levels) and with an additional rinse.
  • Page 41 FUNCTION TABLE Programmes Cotton Black • • • • • • • • • • • • • • Cotton Colour • • • • • • • • • • • • • • • • • • • •...
  • Page 42 Programmes Spin/Drain (Spinning • • • rate/Drain) (Partial programme) Eco 40-60 • • • • • Shirts • • • • • • (Shirts with steam) • • • • • • Allergy Steam • • • • • (Anti-allergy •...

  • Page 43: Step 6: Starting The Washing Programme

    STEP 6: STARTING THE WASHING PROGRAMME Press the (3) START/PAUSE button. Selected WASHING MODE, TEMP. (WASHING TEMPERATURE), SPIN (SPINNING RATE/ DRAIN/PUMP STOP) and TIME REMAINING TO THE END OF PROGRAMME or START DELAY (if selected) are indicated on the display unit. Symbols will be lit on the selected functions.

  • Page 44: Step 7: Change Of Washing Programme Or Manual (Physical) Cancellation

    STEP 7: CHANGE OF WASHING PROGRAMME OR MANUAL (PHYSICAL) CANCELLATION To stop and cancel a washing programme, press the (1) ON/OFF/RESET button and hold it for more than 3 seconds. The washing programme is temporarily paused when the time remaining until programme completion is flashing on the display unit .

  • Page 45: Step 8: End Of The Washing Programme

    STEP 8: END OF THE WASHING PROGRAMME The washing machine will indicate the end of the washing programme with an acoustic signal and »End« will appear on the display until the washing machine switches into low standby mode or switches off. After 5 minutes, the »End« sign will no longer be displayed. Open the washing machine door.

  • Page 46: Interruptions And Changing The Programme

    INTERRUPTIONS AND CHANGING THE PROGRAMME MANUAL INTERRUPTION To stop and cancel a washing programme, press the (1) ON/OFF/RESET button and hold it for more than 3 seconds. Signal lights will flash on the display. At the same time, the washing machine pumps the water out of the washing machine drum.
  • Page 47 PAUSE BUTTON The washing programme can always be stopped by pressing the (3) START/PAUSE button. The washing programme is temporarily paused when the time remaining until programme completion is flashing on the display unit . If there is no water in the drum and water temperature is not too high, then the door will unlock after a certain period of time, and they can be opened.
  • Page 48 ERRORS In case of an error or fault, the programme will be interrupted. Flashing signal lights and an acoustic signal will warn about such occurrence (see TROUBLESHOOTING TABLE), and the error will be indicated on the display (E:XX). POWER SUPPLY FAILURE In case of a power supply failure, the washing programme is interrupted.
  • Page 49 OPENING THE DOOR MANUALLY IN CASE OF A POWER OUTAGE - IN CASE OF A PROGRAM PAUSE When the program is paused or interrupted, open the filter cap using a suitable tool (flat screwdriver or a similar tool). Washing machine door can only be opened by simultaneously pulling...

  • Page 50: Maintenance & Cleaning

    MAINTENANCE & CLEANING Before cleaning, unplug the washing machine from the power mains. Children should not clean the washing machine or perform maintenance tasks without proper supervision! CLEANING THE DISPENSER TRAY The dispenser tray should be cleaned at least twice per month. To remove the dispenser tray from the housing,...

  • Page 51: Cleaning The Water Supply Hose, Detergent Dispenser Housing, And Rubber Door Gasket

    CLEANING THE WATER SUPPLY HOSE, DETERGENT DISPENSER HOUSING, AND RUBBER DOOR GASKET Clean the net filter often under running water. Use a brush to clean the entire washing machine rinsing section, especially the nozzles on the upper side of the rinsing chamber. After every wash, wipe the rubber door seal to extend its...

  • Page 52: Cleaning The Pump Filter

    CLEANING THE PUMP FILTER During cleaning, some water may be spilled. It is therefore recommended to place an absorbent cloth on the floor. Open the pump filter cap using a suitable tool (flat screwdriver or a similar tool). Pull out the water outlet funnel before cleaning the pump filter.

  • Page 53: Cleaning The Washing Machine Exterior

    CLEANING THE WASHING MACHINE EXTERIOR Always disconnect the washing machine from the power mains before cleaning. Clean the washing machine exterior and display unit using a soft damp cotton cloth and water. Do not use any solvents or cleaning agents that could damage the washing machine (please observe the recommendations and warnings provided by the cleaning agent manufacturers).

  • Page 54: Troubleshooting

    TROUBLESHOOTING WHAT TO DO ...? The washing machine shall automatically control the operation of particular functions during the washing cycle. If any irregularity is identified, this will be indicated by reporting (E:XX) on the display. The washing machine will report the error until it is switched off. Disturbances from the environment (e.g.

  • Page 55: Troubleshooting And Error Table

    TROUBLESHOOTING AND ERROR TABLE Problem/ Indication on the display unit and What to do? error problem description Incorrect settings Restart the programme. If the error reoccurs, call a service technician. Temperature sensor error. Inlet water too cold. Repeat the washing programme.
  • Page 56 Problem/ Indication on the display unit and What to do? error problem description Water overflow If there is water in the drum that exceeds a certain level, and an error is reported on the display unit, the washing program will be interrupted and water will be pumped out of the washing machine.
  • Page 57 Problem/ Indication on the display unit and What to do? error problem description System warning to run the Drum We recommend running the Drum Clean (Self- Clean (Self-cleaning programme) cleaning programme). After the washing programme is complete, the signs »cln« and »End« will alternate on the display unit.
  • Page 58 If the problems persist despite observing the advice above, call an authorized service technician. Repair or any warranty claim resulting from incorrect connection or use of the washing machine shall not be covered by the warranty. In this case, the user will cover the cost of repair.

  • Page 59: Servicing

    TYPE: PS15/XXXXX MODEL: XXXXXX.X IPX4 Art.No.: XXXXXX Ser.No.: XXXXXXXX 220-240 V ~ XX Hz XX A Pmax.: XXXX W XXXX W XXXX/min X kg 0,05-0,8 MPa Additional information, equipment and accessories for maintenance can be obtained through Hisense customer service centers.

  • Page 60: Recommendations For Washing And Economic Use Your Washing Machine

    RECOMMENDATIONS FOR WASHING AND ECONOMIC USE YOUR WASHING MACHINE Wash new coloured garments separately the first time. Wash heavily soiled laundry in smaller amounts, with more powder detergent or with a pre-wash cycle. Apply a special stain remover on stubborn stains before the wash. We recommend referring to STAIN REMOVAL TIPS.
  • Page 61 When using thick liquid laundry care products, we recommend diluting them with water to prevent clogging the dispenser tray drain. Liquid detergents are intended for washing programmes without a prewash cycle. At higher spinning rates, there will be less residual moisture in the laundry. As a result, drying in a tumble dryer will be more economical and faster.
  • Page 62 Hardness levels Water hardness °dH (°N) m mol/l °fH(°F) p.p.m. 1 – soft < 8.4 < 1.5 < 15 < 150 2 – normal 8.4 - 14 1.5 - 2.5 15 - 25 150 - 250 3 – hard > 14 >...
  • Page 63 We recommend adding powder detergent immediately before the washing cycle. If you add it sooner, make sure the detergent compartment in the dispenser tray is completely dry before adding the powder detergent: otherwise, the powder detergent may cake before the start of the washing process.

  • Page 64: Stain Removal Tips

    STAIN REMOVAL TIPS Before using special-purpose stain removers, try using the natural methods that do not harm the environment on less stubborn stains. However, prompt action is required! Soak the stain with an absorbent sponge or a paper towel; then, rinse with cold (lukewarm) water – but never with hot water! Stains Stain removal When the stain is dry, first scrape it off the garment before washing...
  • Page 65 Stains Stain removal Glue, chewing gum Place the garment in a bag and put it in the freezer until the stain hardens. Then, remove it with a blunt knife. Then, dilute the stain with a prewash stain remover and rinse thoroughly. Then, wash the laundry as usual.

  • Page 66: Disposal

    DISPOSAL Packaging is made of environmentally friendly materials that can be recycled, disposed of, or destroyed without any hazard to the environment. To this end, packaging materials are labelled appropriately. The symbol on the product or its packaging indicates that the product should not be treated as normal household waste.

  • Page 67: Program Duration And Spinning Rate Table

    (basic/default setting) (SPINNING RATE) [°C] Programmes Washing time [minutes] [rpm] Cotton Black ** 1000 Cotton Colour 233 min - 9 kg HWGA9014 225 min - 8 kg HWGA8014 * 1200 Cotton White * 1200 (Mixed laundry/Synthetics) ** 1000 Wool ** 800...
  • Page 68 NORMALCARE SPIN Temp. (basic/default setting) (SPINNING RATE) [°C] Programmes Washing time [minutes] [rpm] Eco 40-60 * 1200 Shirts ** 800 (Shirts with steam) Allergy Steam (Anti-allergy * 800 program with steam) Auto * 1200 * Spinning rate can be changed, and the newly set rate can be up to the maximum rate ** Depending on the model Standard programme -- Cold wash...

  • Page 69: Information For Test Institute

    INFORMATION FOR TEST INSTITUTE ENERGY LABELLING (9 KG) Australian standard AS/NZS 2040-1:2005 + A1:2007, A2:2009, A3:2010 AS/NZS 2040-2:2005 + A1:2012 AS/NZS 6400:2005 + A1:2006, A2:2006, A3:2006, A4:2010, A5:2011, A6:2013 Washing program Cotton Colour 40°C, 1400 rpm, 9 kg cotton Connection Cold water 20°C Test method for noise measurement IEC-60704-2-4...
  • Page 70 LOADING PROCEDURE FOR STANDARD TEST (9 KG) Detergent, PBIS and Anti-Sudsing Agent (18 g) must be added via the detergent compartment. When loading the machine for testing according to AS/NZS 2040:2005 it shall be loaded according to the table below. Garments are placed on top of each other in layers and the soil swatches should be placed inside the wash drum in the direction shown in the table, seen from above.
  • Page 71 ENERGY LABELLING (8 KG) Australian standard AS/NZS 2040-1:2005 + A1:2007, A2:2009, A3:2010 AS/NZS 2040-2:2005 + A1:2012 AS/NZS 6400:2005 + A1:2006, A2:2006, A3:2006, A4:2010, A5:2011, A6:2013 Washing program Cotton Colour 40°C, 1400 rpm, 8 kg cotton Connection Cold water 20°C Test method for noise measurement IEC-60704-2-4 Power requirement when machine turned off <...
  • Page 72 LOADING PROCEDURE FOR STANDARD TEST (8 KG) Detergent, PBIS and Anti-Sudsing Agent (16 g) must be added via the detergent compartment. When loading the machine for testing according to AS/NZS 2040:2005 it shall be loaded according to the table below. Garments are placed on top of each other in layers and the soil swatches should be placed inside the wash drum in the direction shown in the table, seen from above.
  • Page 73 LOW STANDBY MODE If you do not run any program or choose any settings after switching on the washing machine (1) ON/OFF/RESET button (1)), the display unit will be switched off after 5 minutes and switched to stand-by mode in order to save energy. The display unit will be reactivated if you rotate the programme selector knob (2) or press the (1) ON/OFF/RESET button.
  • Page 76 PS15 L1 ADVANCED ENTRY AU en (08-21)

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