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USER'S OPERATION MANUAL
Before operating this unit, please read this manual
thoroughly, and retain for future reference.
MODEL: HWGE9014
English
HWGE8014

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Summary of Contents for Hisense HWGE9014

  • Page 1 USER’S OPERATION MANUAL Before operating this unit, please read this manual thoroughly, and retain for future reference. MODEL: HWGE9014 English HWGE8014...
  • Page 2 The following symbols are used throughout the manual and they have the following meanings: Information, advice, tip, or recommendation Warning – general danger Warning – danger of electric shock Warning – danger of hot surface Warning – danger of fire It is important that you carefully read the instructions.
  • Page 3: Table Of Contents

    CONTENTS SAFETY PRECAUTIONS INTRODUCTION 10 WASHING MACHINE DESCRIPTION 11 Technical specifications 12 Control unit 14 INSTALLATION AND CONNECTION PREPARING THE WASHING 14 Removing the blocking rods MACHINE 15 Moving and transport after installation BEFORE FIRST 16 Selecting the room 16 Adjusting the washing machine feet 18 Connecting to water supply 19 Aqua stop 19 Total aqua stop...
  • Page 4: Safety Precautions

    Keep the instruction manual handy, near the washing machine. Instructions for use are available through Hisense customer service centers. Your washing machine is intended solely for household use.
  • Page 5 Follow the instructions for correct installation of the Hisense washing machine and connection to the water and power mains (see chapter »INSTALLATION AND CONNECTION«). Connection to water and power supply has to be executed by an adequately trained technician or expert.
  • Page 6 Do not connect the washing machine to an electrical outlet intended for an electric shaver or hair dryer. Do not install the washing machine in a room where the temperature can drop to below 5°C, as washing machine parts may be damaged in case of water freezing. Place the washing machine on a level and stable solid (concrete) base.
  • Page 7 Before the start of the washing cycle, press the door on the indicated spot until it locks into place. The door cannot be opened during washing machine operation. We recommend removing any impurities from the washing machine drum before the first wash using the Cotton 90°C programme (see PROGRAMME TABLE).
  • Page 8 No silver ions are released during the washing programme. The washing machine is not intended for use by persons (including children) with physical or mental impairments, or persons with lacking experience and knowledge. These persons should be instructed about the use of the washing machine by a person responsible for their safety.
  • Page 9 sensory or mental capabilities or lack of experience and knowledge, but only if they are supervised during the use of the washing machine, if they have been provided relevant instructions regarding safe use of the washing machine, and if they understand the hazards of inappropriate use. Make sure children do not play with the appliance.
  • Page 10: Washing Machine Description

    WASHING MACHINE DESCRIPTION FRONT Control unit Start/pause button Programme selector knob On/off/reset button Dispenser tray Door Rating plate Pump filter BACK Water supply hose Power cord Water discharge hose Adjustable feet...
  • Page 11: Technical Specifications

    TECHNICAL SPECIFICATIONS (DEPENDING ON THE MODEL) Rating plate with basic information about the washing machine is fitted on the front wall of the washing machine door opening (see chapter »WASHING MACHINE DESCRIPTION«). Maximum load See rating plate Width 600 mm 600 mm Height 850 mm...
  • Page 12: Control Unit

    CONTROL UNIT ON/OFF/RESET PROGRAMME START/PAUSE BUTTON BUTTON SELECTOR KNOB Use this button to start or Use this button to turn the pause a programme. washing machine on and off, and to reset the washing Upon start-up or during pause, programme. the button backlight will flash;...
  • Page 13 WASHING MODE SPIN (SPINNING RATE START DELAY 1600/DRAIN /PUMP Option to set a start POWER SAVE STOP delay 4b TIME SAVE Option to set the spinning rate WATER EXTRA (HIGH CLEAN THE PUMP WATER LEVEL) FILTER symbol lighting CHILD LOCK symbol PREWASH lighting Press the positions 7+10 and...
  • Page 14: Installation And Connection

    INSTALLATION AND CONNECTION Remove all packaging. When removing the packaging, make sure not to damage the appliance with a sharp object. REMOVING THE BLOCKING RODS Before the first use of the appliance, transport rods must be removed. A blocked washing machine may be damaged when it is switched on for the first time.
  • Page 15: Moving And Transport After Installation

    MOVING AND TRANSPORT AFTER INSTALLATION If you wish to move the washing machine after it has been installed, the angular pieces and at least one blocking rods have to be re-installed to prevent vibration damage to the washing machine during transport (see chapter »INSTALLATION AND CONNECTION/Removing the blocking rods«). If you lost the angular pieces and the blocking rods, they can be ordered from the manufacturer.
  • Page 16: Selecting The Room

    SELECTING THE ROOM Floor on which the washing machine is placed must have a concrete base. It should be clean and dry; otherwise, the washing machine may slide. Also, clean the bottom surface of adjustable feet. The washing machine must stand level and stable on a solid base. ADJUSTING THE WASHING MACHINE FEET Use a water scale and spanner No.
  • Page 17 Washing machine installation clearances 25 mm The washing machine may not be in contact with a wall or adjacent furniture. For optimum washing machine operation, we recommend observing the clearances from the walls as indicated in the figure. In case of failure to observe the minimum required clearances, safe and correct washing machine operation cannot be ensured.
  • Page 18: Connecting To Water Supply

    CONNECTING TO WATER SUPPLY Attach the hose to the water tap by screwing it onto the thread. AQUA STOP TOTAL AQUA STOP REGULAR CONNECTION For normal washing machine operation, the pressure in the water mains should be between 0.05 and 0.8 MPa (0,5 - 8 bar). Minimum dynamic water pressure can be determined by measuring the water flow.
  • Page 19: Aqua Stop

    AQUA STOP (ONLY WITH SOME MODELS) If an internal tube or hose is damaged, a shut-off system is activated that cuts the water supply to the washing machine. In such case, the control glass (a) will turn red. Replace the water supply hose.
  • Page 20: Connecting And Securing The Water Discharge Hose

    CONNECTING AND SECURING THE WATER DISCHARGE HOSE Feed the water discharge hose into a washbasin or a bathtub, or connect it directly to a drain (discharge hose minimum diameter 4 cm). The vertical distance from the floor to the end of the discharge hose may be no more than 100 cm and no less than 60 cm.
  • Page 21 The discharge hose has to be attached and affixed to the pin on the back of the washing machine, as shown in the figure. If the discharge hose is not correctly attached, safe and correct washing machine operation cannot be ensured.
  • Page 22: Connecting The Appliance To The Power Mains

    CONNECTING THE APPLIANCE TO THE POWER MAINS Before connecting the washing machine to the power mains, wait for at least 2 hours until it reaches room temperature. Connect the washing machine to a grounded power outlet. After installation, the wall outlet should be freely accessible.
  • Page 23: Before Using The Appliance For The First Time

    BEFORE USING THE APPLIANCE FOR THE FIRST TIME Make sure the washing machine is disconnected from the power mains; then, open the door towards you (figures 1 and 2). Before first use, clean the washing machine drum with a soft moist cotton cloth and water, or use the Cotton 90°C programme.
  • Page 24: Washing Process, Step By Step

    WASHING PROCESS, STEP BY STEP (1–7) STEP 1: HEED THE LABELS ON THE LAUNDRY Normal wash; Max. Max. Max. Max. Hand wash Do not Sensitive laundry washing washing washing washing only wash temp. temp. temp. temp. 95°C 60°C 40°C 30°C Bleaching Bleaching in cool water Bleaching not allowed...
  • Page 25: Step 2: Preparing The Washing Process

    STEP 2: PREPARING THE WASHING PROCESS Sort the laundry by type of fabric, colour, soiling, and allowed washing temperature (see PROGRAMME TABLE). Wash the laundry that sheds a lot of fibre or lint separately from other laundry. Close the buttons and zippers, tie any ribbons, and turn the pockets inside out; remove any metal clips that could damage the laundry and washing machine interior, or clog the drain.
  • Page 26 SWITCHING ON THE WASHING MACHINE Use the power cord to connect the washing machine to power mains, and connect the washing machine to water supply. Press the (1) ON/OFF/RESET button to switch on the washing machine (figures 1 and 2). LOADING THE WASHING MACHINE Open the washing machine door by pulling the handle towards you (figure 1).
  • Page 27: Step 3: Choosing The Washing Programme

    STEP 3: CHOOSING THE WASHING PROGRAMME Choose the programme by rotating the programme selector knob (2) to the left or to the right (depending on the type of laundry and how heavily soiled it is). See PROGRAMME TABLE. During operation, the programme selector knob (2) will not rotate automatically. Washing programmes are comprehensive programmes that include all washing stages, including softening and spinning (this does not apply to Partial programmes).
  • Page 28 Spinning speed can be set to your preference. Programme duration and amount of water will be adjusted to the amount of laundry. NOTE: Model HWGE9014/HWGE8014 Series: Cotton, 40 degrees 1400 RPM spin speed. These are the cycles for a normally soiled load at rated capacity.
  • Page 29 Programme Programme description Rinse + Spin For softening, starching, or impregnating the (Partial programme) washed laundry. It can also be used as a rinse programme, but without added softener. It is completed with an additional rinse. You can also choose WATER EXTRA (HIGH WATER LEVEL) by selecting the extra function.
  • Page 30 Programme Programme description Allergy Steam ** (1/2) This program is intended for washing normal (Anti-allergy to heavily soiled garments that require program with steam) special care, such as garments for people 60°C with highly sensitive skin or skin allergies. We recommend turning the garments inside out, as this will also thoroughly wash out the skin and other residues.
  • Page 31: Step 4: Choosing The Settings

    STEP 4: CHOOSING THE SETTINGS Most programmes feature basic settings, but these settings can be changed. Adjust the settings by pressing the relevant function button (before pressing the (3) START/PAUSE button). Functions that cannot be changed with the selected washing programme are partly lit (dimmed). Certain settings cannot be selected with some programmes.
  • Page 32 SPIN (SPINNING RATE/DRAIN/PUMP STOP) For changing the spinning rate, only draining, and stop pump (7). With preset or selected spinning rate, (7a) will be lit on the display unit. If you select draining without spinning, the symbol (7b) will appear on the display unit.
  • Page 33 CHILD LOCK A safety feature. To activate the child lock, simultaneously press the (7) SPIN (SPINNING RATE/DRAIN/PUMP STOP) and (10) START DELAY positions and hold them for at least three seconds. The selection will be confirmed by an acoustic signal and by a signal light (the symbol (9) will be lit).
  • Page 34 START DELAY Use this function to start the washing cycle after a certain amount of time has elapsed. Press the (10) START DELAY position. -:-- will appear on the display (10a). If, for example, you choose a programme with a duration of 2:39, the time will be indicated on the display unit, and the symbol (10b) will be lit under the time.
  • Page 35: Step 5: Selecting Additional Functions

    STEP 5: SELECTING ADDITIONAL FUNCTIONS Activate/deactivate the functions by pressing the desired function (before pressing the (3) START/PAUSE button). Some settings cannot be selected with certain programmes. Such functions will not be lit on the display unit, and when the corresponding button is pressed, an acoustic signal will be emitted and the light on the button will flash (see FUNCTION TABLE).
  • Page 36 FUNCTION TABLE Programmes Cotton • • • • • • • 40°C NORMAL • • • • • • • • • • • • • • • • • • • • • • • • • • • •...
  • Page 37: Step 6: Starting The Washing Programme

    STEP 6: STARTING THE WASHING PROGRAMME Press the (3) START/PAUSE button. TIME REMAINING TO THE END OF THE PROGRAMME or START DELAY time (if set) will appear on the display. Symbols will be lit on the selected functions. After pressing the (3) START/PAUSE button, the spinning rate can be adjusted (except in the case of the Drum Clean (Self-cleaning programme) and SPIN (SPINNING RATE/DRAIN/PUMP STOP)) and child lock can be activated or deactivated, while other settings cannot be changed.
  • Page 38: Step 7: Change Of Washing Programme Or Manual (Physical) Cancellation

    STEP 7: CHANGE OF WASHING PROGRAMME OR MANUAL (PHYSICAL) CANCELLATION To stop and cancel a washing programme, press the (1) ON/OFF/RESET button and hold it for more than 3 seconds. The washing programme is temporarily paused when the time remaining until programme completion is flashing on the display unit .
  • Page 39: Step 8: End Of The Washing Programme

    STEP 8: END OF THE WASHING PROGRAMME The washing machine will indicate the end of the washing programme with an acoustic signal and »End« will appear on the display until the washing machine switches into low standby mode or switches off. After 5 minutes, the »End« sign will no longer be displayed. Open the washing machine door.
  • Page 40: Interruptions And Changing The Programme

    INTERRUPTIONS AND CHANGING THE PROGRAMME MANUAL INTERRUPTION To stop and cancel a washing programme, press the (1) ON/OFF/RESET button and hold it for more than 3 seconds. Signal lights will flash on the display. At the same time, the washing machine pumps the water out of the washing machine drum.
  • Page 41 ADDING/REMOVING LAUNDRY DURING WASHING MACHINE OPERATION After a certain period of time, the washing machine door can be opened if the water level and temperature are below a predefined threshold. If the conditions below are met, then the electronic door lock is released and the washing machine door can be opened: •...
  • Page 42 OPENING THE DOOR MANUALLY IN CASE OF A POWER OUTAGE - IN CASE OF A PROGRAM PAUSE When the program is paused or interrupted, open the filter cap using a suitable tool (flat screwdriver or a similar tool). Washing machine door can only be opened by simultaneously pulling...
  • Page 43: Maintenance & Cleaning

    MAINTENANCE & CLEANING Before cleaning, unplug the washing machine from the power mains. Children should not clean the washing machine or perform maintenance tasks without proper supervision! CLEANING THE DISPENSER TRAY The dispenser tray should be cleaned at least twice per month. To remove the dispenser tray from the housing,...
  • Page 44: Cleaning The Water Supply Hose, Detergent Dispenser Housing, And Rubber Door Gasket

    CLEANING THE WATER SUPPLY HOSE, DETERGENT DISPENSER HOUSING, AND RUBBER DOOR GASKET Clean the net filter often under running water. Use a brush to clean the entire washing machine rinsing section, especially the nozzles on the upper side of the rinsing chamber. After every wash, wipe the rubber door seal to extend its...
  • Page 45: Cleaning The Pump Filter

    CLEANING THE PUMP FILTER During cleaning, some water may be spilled. It is therefore recommended to place an absorbent cloth on the floor. Open the pump filter cap using a suitable tool (flat screwdriver or a similar tool). Pull out the water outlet funnel before cleaning the pump filter.
  • Page 46: Cleaning The Washing Machine Exterior

    CLEANING THE WASHING MACHINE EXTERIOR Always disconnect the washing machine from the power mains before cleaning. Clean the washing machine exterior and display unit using a soft damp cotton cloth and water. Do not use any solvents or cleaning agents that could damage the washing machine (please observe the recommendations and warnings provided by the cleaning agent manufacturers).
  • Page 47: Troubleshooting

    TROUBLESHOOTING WHAT TO DO ...? The washing machine shall automatically control the operation of particular functions during the washing cycle. If any irregularity is identified, this will be indicated by reporting (E:XX) on the display. The washing machine will report the error until it is switched off. Disturbances from the environment (e.g.
  • Page 48: Troubleshooting And Error Table

    TROUBLESHOOTING AND ERROR TABLE Problem/ Indication on the display unit and What to do? error problem description Incorrect settings Restart the programme. If the error reoccurs, call a service technician. Temperature sensor error. Inlet water too cold. Repeat the washing programme.
  • Page 49 Problem/ Indication on the display unit and What to do? error problem description Water detected at the bottom of Turn off the appliance and turn it back on. the washing machine (Total Aqua If the error reoccurs, call a service technician. Stop system) Water level sensor error.
  • Page 50 Problem/ Indication on the display unit and What to do? error problem description Water drain system alert. Alert about reduced water flow in the pumping Symbol will appear. stage. Check the following: • is the pump filter clean, • is the discharge hose clogged, •...
  • Page 51 Unevenly distributed laundry or lumps of laundry in the washing machine drum can cause problems such as vibration and noisy operation. The washing machine detects such problems and the UKS* (*stability control system) will be activated. Smaller loads (e.g. one towel, one sweater, one bathrobe etc.) or clothes made of materials with special geometrical properties are virtually impossible to distribute evenly across the washing machine drum (slippers, large items etc.).
  • Page 52: Servicing

    TYPE: PS15/XXXXX MODEL: XXXXXX.X IPX4 Art.No.: XXXXXX Ser.No.: XXXXXXXX 220-240 V ~ XX Hz XX A Pmax.: XXXX W XXXX W XXXX/min X kg 0,05-0,8 MPa Additional information, equipment and accessories for maintenance can be obtained through Hisense customer service centers.
  • Page 53: Recommendations For Washing And Economic Use Your Washing Machine

    RECOMMENDATIONS FOR WASHING AND ECONOMIC USE YOUR WASHING MACHINE Wash new coloured garments separately the first time. Wash heavily soiled laundry in smaller amounts, with more powder detergent or with a pre-wash cycle. Apply a special stain remover on stubborn stains before the wash. We recommend referring to STAIN REMOVAL TIPS.
  • Page 54 Hardness levels Water hardness °dH (°N) m mol/l °fH(°F) p.p.m. 1 – soft < 8,4 < 1,5 < 15 < 150 2 – normal 8,4 - 14 1,5 - 2,5 15 - 25 150 - 250 3 – hard > 14 >...
  • Page 55 We recommend adding powder detergent immediately before the washing cycle. If you add it sooner, make sure the detergent compartment in the dispenser tray is completely dry before adding the powder detergent: otherwise, the powder detergent may cake before the start of the washing process.
  • Page 56: Stain Removal Tips

    STAIN REMOVAL TIPS Before using special-purpose stain removers, try using the natural methods that do not harm the environment on less stubborn stains. However, prompt action is required! Soak the stain with an absorbent sponge or a paper towel; then, rinse with cold (lukewarm) water – but never with hot water! Stains Stain removal When the stain is dry, first scrape it off the garment before washing...
  • Page 57 Stains Stain removal Blood Fresh stain – rinse the garment with cool water and wash it in the washing machine. Dried stain – soak the garment in an enzyme-based stain remover. Then, wash in the washing machine. If the stain does not vanish, try to remove it with a bleach suitable for your garment.
  • Page 58: Disposal

    DISPOSAL Packaging is made of environmentally friendly materials that can be recycled, disposed of, or destroyed without any hazard to the environment. To this end, packaging materials are labelled appropriately. The symbol on the product or its packaging indicates that the product should not be treated as normal household waste.
  • Page 59: Program Duration And Spinning Rate Table

    PROGRAM DURATION AND SPINNING RATE TABLE NORMALCARE SPIN (basic/default setting) (SPINNING RATE) Temp. [°C] Washing time [rpm] Programmes [minutes] Cotton * 1200 ** 1000 (Mixed laundry/Synthetics) Drum Clean (Self-cleaning programme) Rinse + Spin * 1200 (Partial programme) Spin/Drain (Spinning rate/Drain) * 1200 (Partial programme) Eco 40-60...
  • Page 60: Information For Test Institute

    INFORMATION FOR TEST INSTITUTE ENERGY LABELLING (9 KG) Australian standard AS/NZS 2040-1:2005 + A1:2007, A2:2009, A3:2010 AS/NZS 2040-2:2005 + A1:2012 AS/NZS 6400:2005 + A1:2006, A2:2006, A3:2006, A4:2010, A5:2011, A6:2013 Washing program Cotton 40 degree, 1400 rpm, 9 kg cotton Connection Cold water 20°C Test method for noise measurement IEC-60704-2-4...
  • Page 61 LOADING PROCEDURE FOR STANDARD TEST (9 KG) Detergent, PBIS and Anti-Sudsing Agent (18 g) must be added via the detergent compartment. When loading the machine for testing according to AS/NZS 2040:2005 it shall be loaded according to the table below. Garments are placed on top of each other in layers and the soil swatches should be placed inside the wash drum in the direction shown in the table, seen from above.
  • Page 62 ENERGY LABELLING (8 KG) Australian standard AS/NZS 2040-1:2005 + A1:2007, A2:2009, A3:2010 AS/NZS 2040-2:2005 + A1:2012 AS/NZS 6400:2005 + A1:2006, A2:2006, A3:2006, A4:2010, A5:2011, A6:2013 Washing program Cotton 40 degree, 1400 rpm, 8 kg cotton Connection Cold water 20°C Test method for noise measurement IEC-60704-2-4 Power requirement when machine turned off <...
  • Page 63 LOADING PROCEDURE FOR STANDARD TEST (8 KG) Detergent, PBIS and Anti-Sudsing Agent (16 g) must be added via the detergent compartment. When loading the machine for testing according to AS/NZS 2040:2005 it shall be loaded according to the table below. Garments are placed on top of each other in layers and the soil swatches should be placed inside the wash drum in the direction shown in the table, seen from above.
  • Page 64 LOW STANDBY MODE If you do not run any program or choose any settings after switching on the washing machine (ON/ OFF/RESET button (1)), the display unit will be switched off after 5 minutes and switched to stand- by mode in order to save energy. The display unit will be reactivated if you rotate the programme selector knob (2) or press the ON/ OFF/RESET button (1).
  • Page 68 PS15 L0 ESSENTIAL ENTRY AU en (02-20)

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