Sauber SH-100 Pro Manual page 16

2 Years Warranty**
PRO HAND VACUUM
Your cleaner, in the case of domestic use, has a two
year parts and labour warranty against product defects
and failures when the product is used in accordance
with the terms and conditions of this warranty
statement. Two year warranty on parts and labour
excluding the battery which has a one year warranty.
This warranty commences from the original date of
purchase and is not transferable; please retain your
original proof of purchase for any warranty claims. This
warranty is valid only in the country where the cleaner
is purchased.
The cleaner must be operated in accordance with these
instructions and used only for domestic household
cleaning to remove DRY dirt and dust from household
carpets, flooring and fabrics. This cleaner is not fit to
be used as an industrial cleaner, and is not designed
for the collection of vitreous building material including
particle board, construction products and similar
products such as wood/fibres, cement, fillers, fibre
glass etc or excessive or frequent sand. The infrequent
pick-up of these materials in these circumstances
may be harmful to your cleaner and may void the
manufacturer's warranty.
Accessories and consumables including filter and
filter mesh, unless defective in manufacture, are not
subject to this warranty. In order to prolong the life
of accessories and consumables, regular care and
maintenance is recommended.
When properly used and cared for, your cleaner will
render excellent service; refer to the instruction manual
for further details, as misuse or failure to follow the
instructions makes this warranty void.
In the event of service or advice being needed, please
contact Electrical Home-Aids Pty. Limited, Level 1,
Building 3, Brandon Business Park, 530 Springvale
**Two year warranty on parts and labour excluding the battery which has one year warranty.
Road, Glen Waverley Victoria 3150, or on 1800 815 270
(AUS) or 0800 282 288 (NZ), Monday-Friday 9am-5pm
EST. The decision to repair or replace the cleaner is at
the sole discretion of Electrical Home-Aids Pty. Limited.
If Electrical Home-Aids Pty. Limited decide to repair or
replace the cleaner, it will do so at its own cost.
Electrical Home-Aids Pty. Limited is unable to accept
responsibility under this warranty for any repair work
not carried out by an authorised Service Agent or from
the use of non-genuine parts. If any part is no longer
available or manufactured, Electrical Home-Aids
Pty. Limited will replace it with a genuine functional
replacement part. This warranty does not apply to
the cost of replacing any parts of the product due to
normal wear and tear, alterations, improper installation,
physical abuse, misuse or accidental damage. Any
transportation costs involved in the repair of defective
parts shall be borne by the claimant.
If proof of purchase cannot be provided at the time of a
warranty claim or service, any work carried out on the
cleaner is chargeable.
The repair of the cleaner under this warranty does not
extend the original period of warranty.
The benefits conferred by this warranty are in addition
to all other rights and remedies in respect of the product
as outlined under the Competition and Consumer Act
and other State and Territory laws.
"Our goods come with guarantees that cannot be
excluded in the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure
and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure."
V2 10/2020