Bmw Assist - BMW 2010 650 Owner's Manual

BMW Assist

BMW Assist*
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
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Request is sent.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vice will be available. The BMW Assist system
can be reactivated by a BMW center after sign-
ing a new contract.
Requirements
> The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.
> To transmit position data, the vehicle must
be able to determine the current position.
> To activate and update BMW Assist, a GPS
signal must be available.
> The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. Activation
must be completed.
>
BMW Assist is activated.
Offered services
> Emergency Request: when you press the
SOS button, a connection is established to
the BMW Assist Response Center. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
> Automatic collision notification: under cer-
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW
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TeleService*
TeleService supports communication with your
BMW center.
>
Assist Response Center then speaks with
you and takes further steps to help you.
Enhanced roadside assistance: BMW
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Roadside Assistance
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
time.
BMW Customer Relations: connection with
Customer Relations for information on all
aspects of your vehicle.
TeleService: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW center, either automati-
cally before a service due date or when you
request a BMW service appointment.
Remote door unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
Stolen vehicle recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
In addition to these services, the optional
Convenience Plan offers a concierge ser-
vice and information for route planning, traf-
fic and weather. A limited number of calls
can be made via the BMW Assist Response
Center with Critical Calling, such as when
the mobile phone is not available or dis-
charged.
Press the SOS button to contact the BMW
Assist Response Center.
Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
can be contacted if