Elo TouchSystems 1529L User Manual

Elo TouchSystems 1529L User Manual

15" lcd desktop touchmonitor
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* Shown with optional peripherals
Touchmonitor User Guide
1529L 15" LCD Desktop Touchmonitor, 3000 series
(Optional Magnetic Stripe Reader, Barcode Scanner,
Customer Display and Biometric available)

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Summary of Contents for Elo TouchSystems 1529L

  • Page 1 * Shown with optional peripherals Touchmonitor User Guide 1529L 15” LCD Desktop Touchmonitor, 3000 series (Optional Magnetic Stripe Reader, Barcode Scanner, Customer Display and Biometric available)
  • Page 2: User Guide

    Elo Touchmonitor User Guide 15" LCD Desktop 1529L Revision F P/N 008603E Elo TouchSystems. 1-800-ELOTOUCH www.elotouch.com...
  • Page 3 Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
  • Page 4: Table Of Contents

    T T T T T a a a a a b b b b b le of le of le of le of Contents le of Chapter 1 Introduction Product Description ... 1 Detailed LCD Display Performance Requirements ... 2 Customer Display ...
  • Page 5 Touchmonitor Specifications ... 48 AccuTouch Touchscreen Specifications ... 49 IntelliTouch Touchscreen Specifications ... 50 Infrared Touchscreen Specifications ... 51 Acoustic Pulse Recognition Specifications ... 52 15” LCD Touchmonitor (1529L-XXXA-1-XX-G) Dimension ... 53 15” LCD Touchmonitor (1529L-XXXA-1-XX-T-G) Dimension ... 53 Regulatory Information Warranty Index...
  • Page 7: Introduction

    NTRODUCTION Product Description The 1529L is a retail terminal designed to present information to the operator and the customer. The 1529L is available in serial and USB versions or combo touch monitor. The 1529L consists of a 15.0” LCD main display with a touchscreen and the following...
  • Page 8: Detailed Lcd Display Performance Requirements

    The hub also supplies two USB ports to the outside of the back of the 1529L for external use. The hub is only used by the USB version of the 1529L. The 1529L is powered by a universal AC power source or 12 VDC from external power source.
  • Page 9: Customer Display

    Customer Display The Customer Display is a twenty character two line vacuum fluorescent display (VFD). It consists of a VFD and VFD controller. Serial Version Optional Parameters Characters per row Number of rows Character configuration Character Height Character width Character configuration Character color MTBF...
  • Page 10: Theory Of Operation

    2. Scan angle Minimum horizontal: 34º ± 1.5º Minimum vertical: 12.5º ± 1.5º 3. Ability to read 2-D barcodes (PDF417, Micro PDF) 4. Ability to read damaged or poorly printed barcodes 1-4 Elo Touchmonitor User Guide SecuGen FOR 600ms/frame 500Byte/ms 356x292...
  • Page 11: Single Scanner

    The hub also supplies two USB ports to the outside of the back of the 1529L for external use. The hub is only used by the USB version of the 1529L. The hub meets the following requirements: Specification Full compliance with USB specification 1.0, 1.1 and HID Class Definition Rev 1.0.
  • Page 12 1-6 Elo Touchmonitor User Guide...
  • Page 13: Installation And Setup

    C H A P T E R NSTALLATION AND ETUP This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following items are present and in good condition:...
  • Page 14: Product Overview

    Product Overview Main Unit Note: Shown with optional Biometric & MSR. Rear View Note: Shown with optional Rear Facing Customer Display. 2-8 Elo Touchmonitor User Guide...
  • Page 15: Side View

    Side View Base Bottom View...
  • Page 16: Kensington Lock

    Kensington Lock The Kensington lock is a security device that prevents theft. To find out more about this security device, do to http://www. kensington.com. 2-10 Elo Touchmonitor User Guide...
  • Page 17: Usb Interference Connection

    To set up the display, please refer to the following figures and procedures: Remove the Cable Cover The cables are connected at the back of the monitor. cable cover To remove the cover, grasp the lip of the cover and pull towards you until it snaps off.
  • Page 18 Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. Before connecting the cables to the touchmonitor, route all the cables through the hole in the second as shown in the picture above. 2-12 Elo Touchmonitor User Guide...
  • Page 19 The following illustrations guide you step by step in connecting your touchmonitor using a USB cable connection. Power cord Connect one end of the power cord to the monitor and the other end to wall. Connect the power cable to the power port in the monitor. 2-13...
  • Page 20 Connect one end of the video cable to the rear side of computer and the other to the LCD. Tighten by turning the two thumb screws clockwise to ensure proper grounding. You can select DVI video cable or D-SUB15 video cable. 2-14 Elo Touchmonitor User Guide Video cable DVI cable...
  • Page 21 Speaker cable Connect one end of the speaker cable to the speaker port in the computer and the other end to the port in the monitor. 2-15...
  • Page 22: Replace The Cable Cover

    The USB cable is for optional touch, MSR, CD and Finger Print Reader. Only one USB cable is needed because the device contains a self powered USB 1.1 Hub. Two self powered ports are available for running other USB devices. For touch only, no USB Hub is present. 2-16 Elo Touchmonitor User Guide...
  • Page 23: Usb/Serial Interference Connection

    To set up the display, please refer to the following figures and procedures: Remove the Cable Cover The cables are connected at the back of the monitor. cable cover To remove the cover, grasp the lip of the cover and pull towards you until it snaps off.
  • Page 24 Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. Before connecting the cables to the touchmonitor, route all the cables through the hole in the second as shown in the picture above. 2-18 Elo Touchmonitor User Guide...
  • Page 25 The following illustrations guide you step by step in connecting your touchmonitor using a USB cable connection. Power cord Connect one end of the power cord to the monitor and the other end to wall. Connect the power cable to the power port in the monitor. 2-19...
  • Page 26 Connect one end of the video cable to the rear side of computer and the other to the LCD. Tighten by turning the two thumb screws clockwise to ensure proper grounding. You can select DVI video cable or D-SUB15 video cable. 2-20 Elo Touchmonitor User Guide Video cable DVI cable...
  • Page 27 Speaker cable Connect one end of the speaker cable to the speaker port in the computer and the other end to the port in the monitor. 2-21...
  • Page 28 For USB interface, connect one end of the USB cable to the rear side of the computer and the other to the LCD monitor. For Serial interface, connect one end of the RS-232 cable to the rear side of the conputer and the other to the LCD monitor. 2-22 Elo Touchmonitor User Guide...
  • Page 29: Replace The Cable Cover

    Replace the Cable Cover Cable cover lip cables Then you have attached all the cables to the monitor, gently bring all the cables toward the standard so they fit under the cover lip. Snap the Cable cover in place over the connections.
  • Page 30: Optimizing The Lcd Display

    • SecuBSP SDK for Windows: 41-100s101-7685871 • SecuBSP SDK for Windows CE: 42-100s101-1155462 • SecuBSP SDK: 51-100s101-5963137 Once the driver setup is complete, the demo program can be run from Touch Monitor Peripherals\Finger Print Readers\Fingerprint Reader 229L 1529L\Demo\ BSPDemo.exe 2-24 Elo Touchmonitor User Guide...
  • Page 31: Magnetic Stripe Reader

    2 Open MS Word. 3 Slide the card through the MSR to view the data. Testing the USB-HID Class MSR 1 On the CD, browse to Touch Monitor Peripherals\Magnetic Stripe Card Readers\Demo. 2 Open the Readme.txt and follow instructions to test the unit.
  • Page 32: Convert Msr From Keyboard Emulation To Hid

    1.3 Click “Quit” to close the window. Rear Facing Customer Display 1. Insert your Elo TouchTools CD. 2. On the CD, browse to Touch Monitor Peripherals\Rear Facing Customer Display\Drivers\USB Drivers. Click on the folder that has the name of your operating system for the necessary drivers.
  • Page 33: Barcode Scanner

    Other Devices section. Next click on Reinstall Driver. 6. Now your Windows operating system should guide you through the rest of the installation process. If any files are requested, please provide the following pathname in your Elo TouchTools CD: Touch Monitor Peripherals\Barcode Scanner Startup\Drivers. Test Applications: Insert your Elo TouchTools CD.
  • Page 34 DSR input HIGH (HE Switch is OFF), it sends a ‘Level Trigger’ SSI command to the Symbol Scan Engine. The Scan Engine turns off the laser and will scan and decode barcodes only when the trigger is activated. 2-28 Elo Touchmonitor User Guide...
  • Page 35: Installing The Touch Driver Software

    • MS DOS • OS/2 Additional drivers and driver information for other operating systems (including Macintosh and Linux) are available on the Elo TouchSystems web site at www.elotouch. com. Your Elo USB touchmonitor is plug-and-play compliant. Information on the video capa- bilities of your touchmonitor is sent to your video display adapter when Windows starts.
  • Page 36: Installing The Usb Touch Driver

    For Windows XP and Windows 2000 you must have administrator access rights to install the driver. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
  • Page 37: Operation

    C H A P T E R PERATION About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and ap- plication may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1024 x 768 at 60-75 Hz.
  • Page 38: 15" Lcd Function Key

    15” LCD Function Key Controls Power Switch Select Menu 3-32 Elo Touchmonitor User Guide Function Turns the display system power on or off. Displays the OSD menus on the screen and used to select (“Clockwise” and “Counter-clockwise” direction) the OSD control options on the screen.
  • Page 39: Controls And Adjustment

    Controls and Adjustment OSD Lock/Unlock You are able to lock and unlock the OSD feature. The monitor is shipped in the unlocked position. To lock the OSD: 1 Press the Menu button and appear displaying “OSD Unlock”. Continue to hold the buttons down for another 2 seconds and the window toggles to “OSD Lock”.
  • Page 40: Osd Control Options

    • All data copy from factory shipment data. OSD Timeout • Adjust time for OSD to disappear. Input Video Select • Select D-SUB Analog, DVI Digital signal. Volume • To increase or decrease the sound level. 3-34 Elo Touchmonitor User Guide...
  • Page 41: Input Timeout

    (see following table). Mode Sleep We recommend switching the monitor off when it is not in use for a long period of time. Display Angle For viewing clarity, you can tilt the LCD forward up 67 to 90 degrees.
  • Page 42 CAUTION In order to protect the LCD, be sure to hold the base when adjusting the LCD, and take care not to touch the screen. 3-36 Elo Touchmonitor User Guide...
  • Page 43: Controls And Adjustment

    Controls and Adjustment OSD Lock/Unlock You are able to lock and unlock the OSD feature. The monitor is shipped in the unlocked position. To lock the OSD: 1 Press the Menu button and appear displaying “OSD Unlock”. Continue to hold the buttons down for another 2 seconds and the window toggles to “OSD Lock”.
  • Page 44: Osd Control Options

    • The frequency of the horizontal/vertical synchronizing signal under the input is indicated.(These information is under auto Adjust icon) OSD Position • The osd indication position can be selected. Language • Select the language for the OSD menu from among English, France, Deutsch, Spanish and Japanese. 3-38 Elo Touchmonitor User Guide...
  • Page 45: Recall Defaults

    Recall Defaults • Restore all original factory defaults. OSD Timeout • Adjust how long the OSD menu is displayed. Input Video Select • Select D-SUB Analog, dvi Digital signal. Volume • To increase or decrease the sound level. 3-39...
  • Page 46 3-40 Elo Touchmonitor User Guide...
  • Page 47: Troubleshooting

    If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Elo Techni- cal Support numbers are listed on the last page of this manual.
  • Page 48 4-42 Elo Touchmonitor User Guide...
  • Page 49: Appendix A Native Resolution

    The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1024 x 768 for the 15.0 inch size. In almost all cases, screen images look best when viewed at their native resolution.
  • Page 50 LCD pixels using algorithms contained on its controller. The accuracy of the algorithms determines the fidelity of conversion of video pixels to LCD pixels. Poor fidelity conversion can result in artifacts in the LCD displayed image such as varying width characters. A-44 Elo Touchmonitor User Guide...
  • Page 51: Appendix B Touchmonitor Safety

    Do not attempt to fit the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty.
  • Page 52: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 53: Technical Specifications

    Display Modes Your Elo Entuitive touchmonitor is compatible with the following standard video modes: Item Resolution Type 640X350 720X400 640X480 640X480 VESA72 640X480 VESA75 800X600 SVGA 800X600 SVGA 800X600 VESA72 800X600 VESA75 1024X768 1024X768 1024X768 VESA75 ECHNICAL H. Scan(KHz) V. Scan(Hz) 31.469...
  • Page 54: Touchmonitor Specifications

    Operating Conditions Temp Humidity Dimensions (HxWxD) Weight (Net) Certifications C-48 Elo Touchmonitor User Guide 1529L 15.0” TFT Active Matrix Panel 304.1(H) x 228(V) mm 0.297(H) x 0.297(V) mm VGA 640 x 350 (70 Hz) VGA 720 x 400 (70 Hz)
  • Page 55: Accutouch Touchscreen Specifications

    Inside: Transparent conductive coating. Bottom: Glass substrate with uniform resistive coating. Top and bottom layers separated by Elo-patented separator dots. Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). This equates to less than ±1%.
  • Page 56: Intellitouch Touchscreen Specifications

    Environmental Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995) C-50 Elo Touchmonitor User Guide Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2). Typically less than 3 ounces (85 grams).
  • Page 57: Infrared Touchscreen Specifications

    Infrared Touchscreen Specifications Mechanical Input Method Electrical Positional Accuracy Resolution Touch Activation Force Controller Optical Light Transmission Chemical Resistance Durability Surface Durability Input Method Finger or gloved hand activation Typical centroid accuracy: 2 mm with 1 mm STD error Touchpoint density is based on controller resolution of 4096 x 4096 No minimum touch activation force is required Board: Serial (RS232) or USB 1.1...
  • Page 58: Acoustic Pulse Recognition Specifications

    Chemical resistance DURABILITY Surface durability Expected life C-52 Elo Touchmonitor User Guide Finger, finger nail, gloved hand, or stylus activation 1% max. error Touchpoint density is based on controller resolution of 4096 x 4096 Typically 2 to 3 ounces (55 to 85 grams) Board: USB 1.1...
  • Page 59: 15" Lcd Touchmonitor

    15” LCD Touchmonitor(ET1529L-XXXA-1-XX-G) Dimensions 15” LCD Touchmonitor(ET1529L-XXXA-1-XX-T-G) Dimensions C-53...
  • Page 60 C-54 Elo Touchmonitor User Guide...
  • Page 61: Regulatory Information

    I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current require- ments indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equip- ment or pose a fire hazard if the limitations are not followed.
  • Page 62 If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician. 56 Elo Touchmonitor User Guide a) Use only the provided I/O cables to connect this digital device with any computer. b) To ensure compliance, use only the provided manufacturer’s approved line cord.
  • Page 63 "The application of this monitor is restricted to special controlled luminous environments.The screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compliance with Reflection Class III according to ISO 13406-2"...
  • Page 64 58 Elo Touchmonitor User Guide...
  • Page 65: Warranty

    WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty for the touchmonitor and components of the product is 2 years.
  • Page 66 Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s products or representations or warranties concerning same. 60 Elo Touchmonitor User Guide...
  • Page 67 Numerics 15.0" LCD Touchmonitor (1529L-XXWA-1-G) Dimensions, 53 About Touchmonitor Adjustments, 31 AccuTouch Touchscreen Specifications, 49 Acoustic Pulse Recognition Specification, 52 Auto Adjust, 34 Barcode Scanner, 4,28 Base Bottom View, 9 Brightness, 34 Care and Handling of Your Touchmonitor, 46 Chemical Resistance, IntelliTouch, 50...
  • Page 68: Remove The Back Cover

    Native Resolution, 47 Omni-directional scanner, 4 Optical, AccuTouch, 53 Optical, IntelliTouch, 54 Optical, IR, 55 Optimizing the LCD Display, 24 OSD Control Options, 38,42 OSD Left/Right, 38,42 OSD Lock/Unlock, 37,41 OSD Menu Functions, 37,41 OSD Position, 38,42 OSD Timeout, 39,43 OSD Up/Down, 38,42 Phase, 38,42 Positional Accuracy, AccuTouch, 53...
  • Page 69: Product Information

    • Press release • Software drivers • Touchmonitor Newsletter Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you: North America Germany...

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