Warranty - NOVAFON DAS User Manual

Vibration sound wave device
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Electrical and Electronic Equipment (WEEE).

9. WARRANTY

From the date of delivery, we grant a warranty of 2 years (24 months)
for defects resulting from material or production defects. Warranty
coverage is subject to the presentation of a proof of purchase. The
battery, charging cable, power plug and the attachements is guar-
anteed for 6 months.
Excluded from the warranty: Damage due to improper use, normal
wear and tear and consumption (also valid for accessories).
The right of rescission (reversal of the purchase), reduction (discount
on the purchase price) or subsequent delivery is initially excluded.
However, you have a claim to reduction or conversion at your dis-
cretion if we do not remedy a defect that is subject to our warranty
within a reasonable period of time. Any damage caused by failure
to use the product in accordance with its intended use or resulting
from improper or unreasonable use or maintenance is not covered
by the warranty. Such damage is the sole responsibility of the user.
Failure to comply with this instruction manual will void the warranty.
Some states may not allow such limitation, so it may not apply to
you. This limited warranty gives you specific and you may have other
rights which may vary from state to state.
Get in touch with your dealer or supplier to claim warranty.
10. CUSTOMER SERVICE
The device may only be repaired by NOVAFON Customer Service.
Please do not send in your defective device without being asked, but
rather clarify the damage and repair costs with us first. Repair could
be more expensive than a new device. If the repair is no longer finan-
cially feasible within the warranty period, NOVAFON offers a replace-
ment unit (again with a 24-month warranty).
This manual can also be viewed as a PDF file at www.novafon.com.

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