Symptom
After interrupt audio (such as
navigation route guidance) is
played from an application that
is not compatible with Apple
CarPlay while the onboard
device is playing audio
(FM/AM, CD, etc.), the system
does not resume playback of
the original audio (FM/AM, CD,
etc.).
When using Apple CarPlay,
route guidance arrows and turn
by turn navigation are not dis-
played on the multi-information
display and system display.
When using Android Auto, turn
by turn navigation is not dis-
played on the multi-information
display and system display.
When using Android Auto,
hands-free call audio cannot be
heard from the vehicle's speak-
ers.
*
: Applications not compatible with Apple CarPlay are applications installed on the iPhone
that are not displayed on the Apple CarPlay screen application list. (such as visual voice-
mail)
2-3. Apple CarPlay/Android Auto
Solution
This operation is performed according to the specifica-
tion of the onboard device, this is not a malfunction.
Manually change the audio source by yourself. Or, do not
use applications that are not compatible with Apple Car-
*
Play.
Due to some navigation applications are compati-
ble from iOS 12, update to the latest iOS and application
versions.
This is not a malfunction as display of these items is not
possible with this function.
Disconnect the phone from the USB cable and check if
hands-free call audio can be heard using the hands-free
system.
Connect the phone to the system using Android Auto,
turn up the volume on the system and check if hands-free
call audio can be heard.
Check if other sounds can be heard from the vehicle's
speakers.
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