Advertisement
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality
you are experiencing is an inherent problem with your monitor, or with your computer and
video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
To run the built-in diagnostics:
1 Make sure that the screen is clean (no dust particles on the surface of the screen).
2 Unplug the video cable(s) from the back of the computer or monitor. The monitor
then goes into the self-test mode.
3 Press and hold Button 4 for 4 seconds. System will pop OSD message, select
and press
, then system enter BID mode. A gray screen appears.
4 Carefully inspect the screen for abnormalities.
5 Press Button 1 on the front panel again. The color of the screen changes to red.
6 Inspect the display for any abnormalities.
7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text
screens.
The test is complete when the text screen appears. To exit, press Button 1 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the
monitor is functioning properly. Check the video card and computer.
Setting USB-C Prioritization when USB-C Charging is
set to On During Power Off
If
USB-C Charging
is set to On During Power Off, the monitor allows you to specify the
USB-C Prioritization settings only when your PC is powered off.
1 Ensure that your PC is powered off.
2 Press any control button other than the power button to display the shortcut menu
of Input Source.
3 Use the
or
5. Trouble Shooting Instructions
1 2
button to highlight USB Type-C.
Dell UltraSharp 43 Monitor
Input Source:
Auto
USB Type-C
DP
HDMI
3 4 5
Advertisement
