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Disc Makers ReflexAuto 8 User Manual

Disc makers reflex series reflexauto 8 disc duplicators: supplementary guide
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Chapter 1: Overview

1. Welcome
The Disc Makers ReflexAuto autoloader is a reliable, high performance, high speed, standalone, robotic
DVD and/or CD autoloader. With its professional industrial design and simple user interface, it makes your
duplicating experience easier than ever.
With the Disc Makers ReflexAuto, you can have a capacity from 100 to 1000 discs, duplicate continuously
for 24 hours (even with multiple masters), and get the highest quality duplication, all at an extremely
affordable price. The Disc Makers ReflexAuto is the most reliable and affordable autoloader on the market.
Before you start using this autoloader, please read the following to ensure proper operation:
DVD Duplication Limitations
The DVD autoloader will not copy any DVDs that have Copy Protection encoded in the content. Typically,
most DVDs you purchase or rent from a store contains Copy Protection.
In addition to the copy protection limitation, the autoloader will only copy a DVD5 format (4.7 GB) disc to
another DVD5 format recordable DVD media. If your autoloader has double layer/dual layer capability, you
can copy a DVD9 format (8.5 GB) disc to another DVD9 format recordable DVD media, but you cannot
duplicate a DVD5 format disc on to a DVD9 format recordable media or vice versa.
Temperature Warning
If the autoloader was stored in a location where the temperature dropped below 32° F (0° C) within the past
24 hours, leave the autoloader in a warm room with temperatures at least 65° F (19° C) for four hours prior
to powering it on for the first time. Failure to do so may cause irreparable harm and prevent the autoloader
from functioning.
Maintenance
It is very important to operate and keep the autoloader in a dust free, clean environment since dust is the
number one killer of CD/DVD recording devices. Failure to do so can severely damage your autoloader. We
strongly suggest that you constantly use an Air Duster (Canned Air) to clear off any dust on the surface of
the autoloader.
Note: Do not try to use an Air Duster to clean the autoloader while the writer trays are open. In doing so, you
may inadvertently blow dust into the recording device and damage it.
Proper Shutdown
To avoid possible system failures, you need to shut down the autoloader properly. To shut down the
autoloader use the Shutdown hot key and follow the instructions on the screen. Not performing this
function increases the risk of damaging the autoloader.
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  • Page 1: Chapter 1: Overview

    DVD and/or CD autoloader. With its professional industrial design and simple user interface, it makes your duplicating experience easier than ever. With the Disc Makers ReflexAuto, you can have a capacity from 100 to 1000 discs, duplicate continuously for 24 hours (even with multiple masters), and get the highest quality duplication, all at an extremely affordable price.
  • Page 2 Double Layer/Dual Layer Partition Issue If you have a 16x speed or higher autoloader with double layer/dual layer DVD9 capability, the hard drive partitions are set to a default size of 9 GB each to accommodate for the expanded size of the DVD9 format. If you require more partitions and do not plan on using double layer/dual layer DVD9 media, you can reduce the size of the partitions using the instructions given in Partition Size on page 26.
  • Page 3 Spindles vs. Bins The Disc Makers ReflexAuto has up to 5 spindles for holding CDs and/or DVD s. Although the manual refers to them as spindles, many of the messages shown on the LCD display refer to them as bins in order...

  • Page 4: The Robotic Platform

    2. The Robotic Platform The Disc Makers ReflexAuto autoloader (with 1000 Disc Capacity) has five spindles (see Figure 1-3) that hold approximately 250 discs each.(Actual quantity varies depends on the media thickness) Initially Spindle 1 is empty. The robotic arm picks blank discs from Spindle 2 first, and places the successful copies onto Spindle 1.

  • Page 5: The Lcd Control Panel

    Figure 1-4 below shows the LCD Control Panel. This panel has a two-line by 20 character LCD display to provide user feedback and eight push buttons to control the of the Disc Makers ReflexAuto operation. The functions for these buttons are shown in Table 1-1.

  • Page 6: Menu Overview

    4. Menu Overview This section provides an overview of the menu options. These menu options are explained in detail on the referenced pages. 1. Copy Use the Copy menu to make copies of a master disc or hard drive image. Before you start a copy, make sure you have selected the correct Master Mode.
  • Page 7 7. Select Source Use the Select Source menu to tell the system where the content of the master disc resides during duplication. At this point, Hard Drive is the only place where the content of the master disc resides during duplication. For additional information, see Select Source on page 22. 8.
  • Page 8 5. Buzzer Use this setting to choose whether you want to hear a beep when you press a button and when a task has been completed. 6. Startup Menu Use this setting to choose which menu you would like to see first when you turn on the autoloader.
  • Page 9 Important: You should not upgrade your autoloader's firmware unless your system is becoming unstable or you are advised to do so by Tech Support. 13. Loader Utilities Use the Loader Utilities menu options to access the various utilities built into the autoloader. You can scroll between the various options using the Up or Down button.

  • Page 10: Introduction To Manage Accounts

    5. Introduction to Manage Accounts This feature allows the administrator to: Create user accounts and passwords to prevent unauthorized use of the autoloader. Edit existing user account information, including name and password. Delete existing user account(s). Enable or disable Manage Accounts . Manage Accounts is disabled by default.
  • Page 11 You can tell immediately which mode you are in by looking at any of the Copy or Test menus: ReflexAuto B.30 1. Copy The (SM) indicates Single Master Mode, and the (MM) indicates Multi Master Mode. For example, if you need to make: 20 copies of job A 40 copies of job B 30 copies of job C...

  • Page 12: Setting Counters And Assigning Names

    7. Setting Counters and Assigning Names Two frequently used tasks are setting counters and assigning names to partitions. Directions for these tasks are given here. 7.1 Setting Counters The autoloader frequently gives you the option to set a counter so that the machine can keep track of the number of copies made.
  • Page 13 Then, press the Enter button once to submit your counter value. The loader will now start loading disc from the input spindles and place them into all drive trays. 7.2 Editing Names When you create either a new user or a partition, you need to assign a name to it. The example shown here shows how to name or rename a partition, but the process for naming or renaming the user name is identical.

  • Page 14: Chapter 2: Operation

    Chapter 2: Operation This chapter shows each of the menu options and how they are used. 1. Copy The Copy menu option or the front panel Copy quick key have two different modes of operation: Single Master Mode: This mode requires that a single master disc is loaded onto the hard drive prior to initiating the duplication process.
  • Page 15 Go back to the 1. Copy Menu. Use the Up or Down button to navigate to the following screen: Start the Copy Process. Insert your blank discs on to the Input Spindle(s) ReflexAuto B.30 and press the Enter button to enter the 1. Copy menu. You will see the 1.
  • Page 16 Once the duplication run is completed, the loader will remove the finished Loader Processing disc from the drive and place the successful copy on the Output Spindle and Drive 1 -> Output Bin if there are any bad/NG copy to the reject area. The loader will then pick up another blank disc and load it into the drive.
  • Page 17 Master Mode: Single Master Use the Up or Down button to select Multi Master Mode. Press the Enter button to submit your selection. Master Mode: Multi Master Use the Up or Down button to navigate back to the 1. Copy Menu. ReflexAuto B.30 1.
  • Page 18 The loader will then pick up another blank disc and load it into the drive Loader Processing where the last master disc was placed. Drive 1 <- Input Bin Once the loading process is completed, the duplication process will start. When the duplication process is through, the loader will remove the discs from the drives and place successful copies onto the Output Spindles and place failed copies onto Rejected Area.
  • Page 19 3. Compare Use the Compare function to perform a bit-by-bit comparison between the content of your master disc(s) in the Hard Drive and the contents of all discs it copied. This ensures that all of your copies are identical to original master disc(s).

  • Page 20: Copy+Compare

    The system will then compare the discs in the trays to the content of the master disc residing in the Hard Drive partition you specified. When the comparison job is complete, the autoloader will place the good discs and failed discs into corresponding areas and you will see a PASS/FAIL result screen similar to this: Counter Specified PASS 16 FAIL 0 Job Completed! Press OK to Finish...

  • Page 21: Select Burn Speed

    6. Select Burn Speed The Select Burn Speed menu option or the Speed quick key is used to adjust the duplication speed for the various duplication modes. By default, the duplication speed will be set to the optimal speed. However, under some circumstances you might want to lower down the duplication speed.

  • Page 22: Select Source

    7. Select Source The Select Source menu or the Source quick key is used to set the Master Reading Source. In the autoloader, the Master Reading Source is always the Hard Drive. 8. Master Mode The Master Mode menu is used to select between Single Master mode or Multi Master mode. For more information on the modes, see Single Master and Multi Master Modes on page 10.
  • Page 23 Use the Up or Down buttons to select between the two options and press the Enter button to continue. Counter: Follow the instructions shown in Setting Counters on page 12 to continue. No Counter Once the counters have been set, press the Enter button to confirm. The Robotic Arm will go out and pick the discs to be erased from the Input Spindles and place them into the drives.

  • Page 24: Hard Drive Setup

    10. Hard Drive Setup The Hard Drive Setup menu consists of following sub-menus: Select Partition Load Partition Rename Partition Delete Partition Partition Info Partition Size Format Hard Drive Each of these menus is discussed in it s own subsection. If you are at the 1. Copy Menu, do the following: Use the Up or Down button to find the 10.
  • Page 25 10.2 Load Partition The Load Partition menu is used to load a master disc s content into the desired partition on the Hard Drive. Hard Drive Setup Press the Enter button to enter the Load Partition menu. 2. Load Partition If you would like to load the master disc into a new partition, press the Enter button when the New Partition option is shown.
  • Page 26 10.4 Delete Partition The Delete Partition option deletes an existing partition. Use the Up or Down button to navigate to the 4.Delete Partition menu. Press the Enter button to enter the Delete Partition menu. The autoloader Hard Drive Setup will first ask you to choose the partition to be deleted: 4.
  • Page 27 partition holds ONE and ONLY ONE master disc s content regardless of the size of your master disc. The options for partition size are: Auto CD: 1 GB DVD Single Layer: 5 GB DVD Dual/Double Layer: 9 GB The number of partitions is determined by dividing your Hard Drive's total capacity by the selected media size: 1 GB for CD format, 5 GB for DVD5 format, or 9 GB for DVD9 format (double layer/dual layer), and then subtracting one partition for system use.
  • Page 28 11.1 Language This setting allows you to choose the language that you prefer to use when navigating the autoloader. The autoloader supports multiple languages. Setup Use the Up or Down button to select the Language menu and press the 1. Language Enter button to enter that menu.
  • Page 29 11.4 Max Audio, VCD & CDG Speed Due to the lack of error checking mechanism for Audio CD, Video CD and CD+G format, duplicating them at too high a speed can cause frequent errors like glitches and skips. Use this setting to adjust the maximum duplication speed for Audio, Video CD and CD+G format to ensure reliable duplication for such formats.
  • Page 30 Use the Up or Down button to select the Startup Menu option and press the Setup Enter button to enter that menu. 6. Startup Menu Startup Menu Use the Up Copy press the Enter button to select that option. 11.7 Screen Saver This menu allows you to choose whether you want to enable the Screen Saver feature.
  • Page 31 When AUTOCOPY Enabled is turned on, it appears as 16. AUTOCOPY above option 1.Copy and below option 15.Shutdown in the main menu structure. Use the Up or Down button to select the AUTOCOPY Enabled menu and Setup press the Enter button to enter that menu. 9.
  • Page 32 After two or three seconds of processing time, the following Copy Progress screen will appear. Copying... H4012MB 0 indicates you have made 0 copies so far. Note: It is normal to see the progress indicator stay at 0% - 10% and 100% for approximately 30 seconds for CD duplication and up to one minute for DVD duplication.

  • Page 33: System Utilities

    Use the Up or Down button until you see the Save Changes screen and Save Changes? press the Enter button to save the changes you made. Setting Saved! Once the changes are saved, you shall see the Please Restart screen and Please Restart restart the system to have the new setting take effect.
  • Page 34 The results are: 1. CD 21M Data 1 Session 1Trk A data CD was placed in the top tray Press the Down button to see the next disc. 2. CD-RW 702M Blank INFODISC 97m25s31f A blank 24x CD-RW media was placed in the second tray. Press the Down button to see the next disc.
  • Page 35 The information that you see will differ depending on the system you have. 12.3 Device Info This menu allows you to see information about the devices built inside your autoloader. This information includes, but is not limited to, manufacturer, model number, etc. System Utilities Use the Up or Down button to select the Device Info menu and press the 3.

  • Page 36: Loader Utilities

    Check the alignment of the drive trays and press the Enter button when you Drive Alignment are finished. Alignment Finished? Note: If the drive trays are not properly aligned and there is a need to re-align them, please contact Disc Makers technical support department at regarding setting alignments. techsupport@discmakers.com for information...
  • Page 37 Warning: This function is ONLY for checking the alignment, NOT for setting the alignment. Please do not move the robotic arm with your hands during this process. When you have finished checking the alignment of the drive(s), the robotic arm will move the disc to the arms top position and hold it there.
  • Page 38 To enable the disc separator function: Loader Utilities Use the Up or Down button to select the Disc Separator menu and press 3. Disc Separator the Enter button to enter that menu. Disc Separator: Separator Off Disc Separator: Single Vibration Use the Up or Down button to select the separator option that you want, and press the Enter button to select it.

  • Page 39: Manage Accounts

    To enable the Alignment Protection function: Loader Utilities 5.Alignment Protection Alignment Protection Alignment Protection 14. Manage Accounts This feature allows the administrator to: Create user accounts and passwords to prevent unauthorized use of this autoloader. Edit existing user account information, including name and password. Delete existing user account(s).
  • Page 40 14.2 Create User This menu allows you to create additional user accounts. Each user has their own settings and hard drive partitions. During this process, you will be prompted to enter a new username and user password for a new account.
  • Page 41 14.4 Delete User This menu allows you to delete the existing user account. During this process, you will be asked to select the existing account to be removed. Note: The user Admin is the administrative account; you can t delete this account. Manage Accounts 4.

  • Page 42: Chapter 3: Trouble Shooting And Error Codes

    Chapter 3: Trouble Shooting and Error Codes No display on LCD or the unit does not operate when the power is on. Check the connections for the power cable and ensure that the power outlet is working correctly. Make sure that the rear-panel power voltage setting matches the voltage of your power outlet. If the autoloader was stored in a location where the temperature dropped below 32°F (0°C) within the past 24 hours, leave the autoloader in a warm room with a temperature of at least 65°F (19°C) for four hours prior to powering the autoloader on.
  • Page 43 1. List of Error Code Code Short Description Arm did not return to top position Arm did not detect specified location in the allotted time Unable to move to the next input/output bin Unable to move into the drop disc position Unable to perform the horizontal Z Maneuver from bin # 1 to the...
  • Page 44 Input bin empty Input bin missing Unable to locate drive tray for output of the disc Clear previous error Unable to locate drive tray for input of the disc Disc dropped during input procedure Failure to pick up a disc from input bin Disc remaining on vacuum block not...
  • Page 45 2. Menu Tree 1. Copy <Partition> 2. Test <Partition> 3. Compare <Partition> 4. Test+Copy <Partition> 5. Copy+Compare <Partition> 6. Select Burn Speed <HDD to CD | HDD to DVD> 7. Select Source <Hard Drive> 8. Master Mode <SM | MM> 9.

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