DirecTV R15 User Manual
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DirecTV R15 User Manual

Directv plus receiver
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  • Page 1 User Guide ® DIRECTV Plus Receiver...
  • Page 2 OR BACK O USER SERVICEABLE PARTS INSIDE EFER SERVICING TO QUALIFIED SERVICE PERSONNEL We highly recommend plugging the DIRECTV Plus Receiver into a surge protector to prevent damage from fl uctuations in your power supply. Safety & Care Your DIRECTV Plus ®...
  • Page 3 • CAUTION: Avoid moisture to reduce the risk of fi re or electric shock. The DIRECTV Plus Receiver should not be used near water (for example, kitchen sink, bathtub, pool, damp basement).
  • Page 4 DIRECTV Access Card as detailed in this chapter). • Place it on a fl at, hard surface — do not operate the DIRECTV Plus Receiver on a carpet or other padded surface. • Always unplug your DIRECTV Plus Receiver before moving it.

  • Page 5: Table Of Contents

    Chapter 1 – Getting Started Welcome ...2 About Your DIRECTV Plus ® Receiver ...2 Making the Right Connections ...3 Hardware Reference ...4 Getting Familiar ...6 Choose Your Setup ...9 Guided Setup & Activation ...16 Programming Your Remote Control ...18 Chapter 2 – What’s On Watching TV ...20...
  • Page 7 Welcome to the DIRECTV Family...
  • Page 8 18. Keys in the shaded area below operate your DIRECTV Plus ® Receiver, or can be programmed to function with your VCR, DVD player or stand-alone DVR unit. MODE SWITCH Changes remote to control other equipment, AV1 AV2 TV...
  • Page 9 Getting Started Welcome About Your DIRECTV Plust Making the Right Connections Hardware Reference Getting Familiar Choose Your Setup Guided Setup & Activation Programming Your Remote Control ® Receiver...

  • Page 10: Welcome

    • You must subscribe to the DIRECTV Plus service in order to use the recording features. • *Actual recording capacity varies based on type of programming being recorded. • **For full functionality, DIRECTV Plus Receiver requires connection of two (2) satellite inputs from a dual LNB DIRECTV System dish, and a land-based phone connection.

  • Page 11: Making The Right Connections

    If you choose to install the dish yourself, see the separate instruction manual that came with your satellite dish antenna. Package Contents The following items are included with your DIRECTV Plus Receiver: A/V cables (RCA type) S-Video cable...

  • Page 12: Hardware Reference

    Audio/Video (A/V) cables provide very good picture quality and stereo sound, and should be used if your TV does not have S-Video jacks. The DIRECTV Plus Receiver’s A/V jacks are color coded (yellow for video, red for right audio and white for left audio). If your TV has only one input for audio (mono), connect it to the left (white) audio jack on the DIRECTV Plus Receiver.
  • Page 13 DIRECTV Plus Receiver. Telephone Jack and Cord The telephone line cord is required to connect your DIRECTV Plus Receiver to a land-based telephone line if you choose to subscribe to DIRECTV programming. The phone line connection is used to periodically call DIRECTV.

  • Page 14: Getting Familiar

    RECORD – In live TV, records current program; in the Guide sets one-touch record for highlighted program. LIGHT RING – 12 blue lights indicate the current state of the DIRECTV Plus Receiver. Press and hold the LEFT and RIGHT arrows to dim and turn off the lights. (Repeat to brighten.)
  • Page 15 2) RF REMOTE ANTENNA INPUT – For future use. 3) USB PORT – For future use. 4) OUT TO TV – Connects the DIRECTV Plus Receiver to your TV or VCR using RF coaxial cable. This jack provides the most basic connection, carrying good sound and video quality.
  • Page 16 You can connect a second set of audio cables to another component, such as a VCR or stereo. 11) PHONE – Connects the DIRECTV Plus Receiver to a telephone wall jack. We require a land- based telephone connection to communicate periodically with your DIRECTV Plus Receiver.

  • Page 17: Choose Your Setup

    Connect the RG-6 RF coaxial cable(s) from your satellite dish to the jack(s) labeled SATELLITE IN on the DIRECTV Plus Receiver. Note that in order to take full advantage of your DIRECTV Plus Receiver’s features, you should connect a coaxial cable to each of the two SATELLITE IN connectors.
  • Page 18 Receiver and the other end to the S-Video input jack on the TV. If your TV has a Digital Optical input, connect it to your DIRECTV Plus Receiver using a digital optical cable. (Note: This cable is not included with your DIRECTV Plus Receiver.) Otherwise, using the A/V cable, connect the white and red plugs from one end of the A/V cable to the AUDIO L (white) and R (red) jacks on the back of the DIRECTV Plus Receiver.
  • Page 19 ® DIRECTV Plus - User Guide Television DIRECTV Plus Receiver BEST QUALITY CONNECTION – S-Video & A/V or Digital Optical Audio The back panels of your equipment may not look exactly like those illustrated. Important To obtain optimum picture quality, make sure the receiver is connected directly to the TV. Connecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality, particularly when viewing copy-protected programming.
  • Page 20 Now, continue on page 14, “Connecting Your DIRECTV Plus Receiver to Your Telephone Line.” Important If your TV only has one audio input jack use AUDIO L (white) jack on the back of the DIRECTV Plus Receiver to make the connection.
  • Page 21 ® DIRECTV Plus - User Guide Television DIRECTV Plus Receiver VERY GOOD QUALITY CONNECTION – A/V The back panels of your equipment may not look exactly like those illustrated. Important To obtain optimum picture quality, make sure the receiver is connected directly to the TV. Connecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality, particularly when viewing copy-protected programming.
  • Page 22 L (white), R (red) and video (yellow) plugs from one end of the A/V cable to the AUDIO 1 L and R and VIDEO 1 jacks on the back of the DIRECTV Plus Receiver. Connect the other end of the A/V cable to the corresponding jacks on your VCR.
  • Page 23 ® DIRECTV Plus - User Guide Television DIRECTV Plus Receiver GOOD QUALITY CONNECTION – RF Coaxial The back panels of your equipment may not look exactly like those illustrated. Important To obtain optimum picture quality, make sure the receiver is connected directly to the TV. Connecting the receiver to the TV...

  • Page 24: Guided Setup & Activation

    5 minutes or more while a stationary image is displayed on the TV. To dismiss the screen saver and return to what you were doing, press any key on the remote. Burn-in may cause permanent damage to your TV and DIRECTV is not liable for any damages that may be caused to your TV.
  • Page 25 Activate Your DIRECTV Service Once all the setup processes are complete, all that’s left to do is activate your DIRECTV service. Before you make the call, be sure to: Tune to Channel 100 and be sure you’re picking up a satellite signal (DIRECTV channel).

  • Page 26: Programming Your Remote Control

    Programming Your Remote Control You can program the DIRECTV Remote Control to operate your TV power, volume and mute, additional equipment such as a DVD, VCR, stereo, or second TV or DIRECTV Plus Receiver. 1) Press MENU to display the Quick Menu.
  • Page 27 What’s On Watching TV The Guide The Mini Guide Recording Programs Pay Per View The Playlist...

  • Page 28: Watching Tv

    Now that everything’s set up, you’re ready to grab your remote and start surfi ng! With the MODE SWITCH to the left (under the DIRECTV logo), press TV POWER ON. To access the channel of your choice, simply key in its numbers on your remote (the channel will appear in a few seconds, or press ENTER after the numbers and it will appear right away).
  • Page 29 ® DIRECTV Plus Receiver Features in Live TV Live Buffer: The DIRECTV Plus ® Receiver saves programs to the hard drive instantly and continuously, while you watch. This “live buffer” lets you pause, rewind, fast forward or “instant replay.” (Note: You cannot fast forward during live TV until you pause or rewind a program.) If you start watching a program late, even if it is not set to record, you can back...
  • Page 30 Control Bar Marker Watching TV DIRECTV Plus Receiver Features in Recorded TV Recorded programs can be found in the MyVOD tab on the Playlist screen. To view the Playl- ist, press LIST. To return to live TV, press EXIT. Cruise Controls: The PAUSE, FFWD, REWIND, REPLAY, RECORD and ADVANCE keys work with recorded programs just as they do with live TV.
  • Page 31 5) Audio options – Two states: bright and dim. If displayed brightly, alternate audio options are available. 6) Messages – Two states: bright and dim. If displayed brightly, there are new DIRECTV messages in Caller ID & Messages. 7) Parental Controls – Parental Controls lock status. Three states: Locked...

  • Page 32: The Guide

    The Guide The Guide Overview of the DIRECTV Advanced Program Guide The Guide displays listings of current and upcoming programs for up to 14 days in advance. Find out what’s on (now or later), change the channel, fi nd and purchase a pay per view movie or event, or search for a program you’re interested in.

  • Page 33: The Mini Guide

    TV. To display the Mini Guide, press the BLUE key on the remote while watching TV. Just as you can with the Guide, you can scroll through channels and times, set programs to record, access program info, and other Guide features ® DIRECTV Plus - User Guide Info Screen Mini Guide...

  • Page 34: Recording Programs

    Just set a program to record and your DIRECTV Plus Receiver will save it for you to watch later. To watch recorded programs, use the Playlist feature. (See The Playlist on page 29.)
  • Page 35 To record a program on your VCR, make sure you’ve connected your VCR properly to your DIRECTV Plus Receiver, then select a recorded program from the MyVOD tab in the Playlist, set your VCR to record, and play the selected program. See your VCR User’s Guide for infor- mation on how to set it up for scheduled or manual recording.

  • Page 36: Pay Per View

    You don’t have to go out for the best and biggest movies and special events! Recent hits and events like sports, comedy and more are available 24 hours a day on DIRECTV View. You’ll fi nd them listed in the Guide in the 100s, with previews on channel 100.

  • Page 37: The Playlist

    LIST on the remote. Other programs, which may include behind-the-scenes and video extras for new movie releases, DIRECTV content packages, special offers, free events and more, are saved in the Showcases tab. Check the Showcases tab frequently for exclusive video content from premium programming providers.
  • Page 38 CHAPTER 2 Disk Space Bar The MyVOD™ screen displays a Disk Space bar that shows the approximate amount of space available on your disk at any given time. The Disk Space bar shows programs you have designated Keep until I Delete in blue, programs subject to expiration in light blue, and the remaining unused disk space that is available for recording in black.
  • Page 39 The Quick Menu Using the Quick Menu Settings Audio Options Category Sort Pay Per View Find By Date & Time Favorites Caller ID & Messages Parental Controls Quick Menu Features for Recording...

  • Page 40: Using The Menu

    ID and phone line. Satellite This option is useful if your DIRECTV Plus Receiver has lost signal strength, or you need to realign your satellite dish. Access Card Follow the onscreen directions to replace your access card.

  • Page 41: Audio Options

    ® DIRECTV Plus - User Guide Reset From here you can reset the receiver, reset to factory defaults, or reset everything. Scheduler This feature gives you an overview of and access to all the programs you’ve set to record or purchase.
  • Page 42 360-degree imaging and sonic excitement of a real theater. Not all TV programs are broadcast using Dolby Digital 5.1 for DIRECTV Programs broadcast using this high-quality audio standard are indicated by the words Dolby Digital in the program description in the Channel Banner (see page 23) and the Guide (see page 24).

  • Page 43: Category Sort

    Press GUIDE to return to the regular Guide, or EXIT to return to live TV. Pay Per View This option enables you to check out DIRECTV Pay Per View listings by category. While in the Guide, press MENU, then select Pay Per View. You will see three choices for sorting the listings.

  • Page 44: Find By

    Finds you no longer want. Note Keep in mind, when you search with Find by, only those programs slated to air within the Guide’s number of days of programming supported by your DIRECTV Plus Receiver will appear in your list.

  • Page 45: Date & Time

    Channels I Get In addition to displaying all channels or creating lists of favorite channels, you can also set your DIRECTV Plus Receiver to display only the channels that are in your current subscription package. To see the channels you receive, select Chans I Get from the left menu of the Favorites screen.

  • Page 46: Caller Id & Messages

    Important * You must subscribe to this service through your local telephone company, and your DIRECTV Plus Receiver must be connected to a phone line.

  • Page 47: Parental Controls

    Other Shows To block programming that has no rating — such as news and sports and shows with a rating of “None” — select the Other tab. ® DIRECTV Plus - User Guide For ratings limits and channel SELECT blocks, as well as most other...
  • Page 48 CHAPTER 3 Channel Blocks You can block viewing of a certain channel or channels from this menu. SELECT Chan Blocks in the left menu, then scroll down the channel list to SELECT those you wish to block, or key in channel numbers for quicker access. Use Block All or Allow All to save time if you wish to affect a large number of channels.
  • Page 49 2) Scroll down to Passcode and press SELECT. 3) Enter your old password, then enter a new one twice to confi rm. ® DIRECTV Plus - User Guide The Parental Control icon in the Channel Banner will tell you if the receiver is locked, temporarily unlocked, or unlocked.

  • Page 50: Quick Menu Features For Recording

    CHAPTER 3 Quick Menu Features for Recording Quick Menu Features for Recording The Quick Menu includes special recording features over certain screens. Quick Menu over the Playlist screen: • List by... lets you sort how the programs appear in the list. •...

  • Page 51: Chapter 4 - Other Information

    Other Information Troubleshooting Limited 90-Day Warranty Product Info DIRECTV PROTECTION PLAN FCC Customer Information Index...

  • Page 52: Troubleshooting

    Note If preferred, you can have an Authorized Service Representative visit your home for a fee, to set up your digital satellite receiver and instruct you on its operation. For details about this service, call 1-800-DIRECTV or visit DIRECTV.com. ®...
  • Page 53 Wrong picture, blue screen, snow or black/blank picture The DIRECTV Plus Receiver and most TVs, VCRs and DVDs let you toggle between video sources. If you don’t see the signal you think you should be seeing, try using these keys to toggle between the signals: 4 Press the TV INPUT key on the DIRECTV Remote Control.
  • Page 54 Receiver to see if the channel banner appears. If it does not, check the Setup and Connections section for instructions about connecting your satellite receiver. If the DIRECTV Plus Receiver is connected to the RF input of your TV, makes sure that the TV channel matches the 3/4 RF switch on the back panel.
  • Page 55 I wanted to record a program, but I got an error message saying it confl icted with another scheduled record. What do I do? 4 Your DIRECTV Plus Receiver can record up to two programs at once, or it can record one program while you watch another. If you exceed these limits (for example, if you try to record three programs at 8 p.m.
  • Page 56 4 Try changing channels. 4 Press LIST, then EXIT. 4 If neither of those work, restart your DIRECTV Plus Receiver. Press MENU, press SELECT on Settings, then SELECT Setup. Select the Reset item from the left menu and follow the onscreen instructions.
  • Page 57 When I am watching a recorded program, and the DIRECTV Plus Receiver starts to record another program, my image quality deteriorates. 4 Press PAUSE, then PLAY. 4 Press EXIT to return to live TV, then press LIST. SELECT the program you were watching from the MyVOD™ screen and press PLAY.
  • Page 58 Problems with the remote control Check that nothing is between the remote control and the remote sensor. Make sure the remote control is in DIRECTV mode. Slide the MODE switch to the DIRECTV position so the remote will control the DIRECTV Plus Receiver.
  • Page 59 Running the System Test The System Test allows you to run a basic diagnostics check on your DIRECTV Plus Receiver. If you are experiencing any trouble with your receiver, run the system test. It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic procedures on your digital satellite receiver.

  • Page 60: Limited 90-Day Warranty

    What is Covered? Warranty coverage begins the day you purchase the product. For ninety (90) days from the purchase date, at the option of DIRECTV, the DIRECTV Plus Receiver will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary) if it becomes defective or inoperative.
  • Page 61 To Get Warranty Service... Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return authorization number.

  • Page 62: Product Info

    CHAPTER 4 To Get Out-of-Warranty Service... To obtain out-of- warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs for repair or replacement of out- of- warranty products. ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

  • Page 63: Directv Protection Plan

    *A fee of $49 for standard IRD equipment, $249 for DIRECTV Plus Receiver, DIRECTV Receiver or Ultimate TV equipment, $400 for HD equipment, or $1,000 for DIRECTV HD DVR equipment will be charged to your DIRECTV bill if the defective equipment that we are replacing for you is not returned within 30 calendar days. The plan will provide a return box for the defective equipment and even pick up the shipping costs.

  • Page 64: Fcc Customer Information

    4 Increase the separation between the equipment and the DIRECTV Plus Receiver. 4 Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Plus Receiver is connected. 4 Consult the dealer or an experienced radio/TV technician for help.
  • Page 65 Contact the state public utility commission, public service commission or corporation commission for information. If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below.

  • Page 66: Index

    Channel list 40 Connections 1, 4, 5, 46, 51 Date & Time 31, 37 Digital audio 5 DIRECTV Active™ 20 DIRECTV mode 45, 50 DIRECTV PROTECTION PLAN DIRECTV Receiver Problems 45 Dish-pointing coordinates 50 Dolby® Digital 5.1 34 EXIT key 35...
  • Page 67 ® DIRECTV Plus - User Guide Chapter 4...
  • Page 68 SERVICE ADDRESS, SOCIAL SECURITY NUMBER AND/OR MAJOR CREDIT CARD. DEPOSIT OR PREPAYMENT MAY BE REQUIRED. Pro- gramming subject to change. DIRECTV services not available outside the U.S. DIRECTV programming is sold separately and independently of DIRECTV System hardware. A valid programming subscription is required to operate DIRECTV System hardware. Activate your DIRECTV programming today at 1-800- DIRECTV (1-800-347-3288).

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