DirecTV D10 User Manual
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DirecTV D10 User Manual

DirecTV D10 User Manual

Directv d10: user guide
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  • Page 2: Safety & Care

    The apparatus Your DIRECTV Receiver has been designed and manufactured to stringent quality and safety shall not be exposed to dripping or standards. You should, however, be aware of the following important precautions for safe and...
  • Page 3 • CAUTION: Avoid moisture to reduce the risk of fi re or electric shock. The DIRECTV Receiver should not be used near water (for example, kitchen sink, bathtub, pool, damp basement).
  • Page 4 ® Access Card as detailed in this chapter). • Place it on a fl at, hard surface — do not operate the DIRECTV Receiver on a carpet or other padded surface. • Always unplug your DIRECTV Receiver before moving it.
  • Page 6 TV POWER/ON/OFF DIRECTV ® System is to familiarize yourself Turns your TV and DIRECTV Receiver on and off when mode switch is set to DIRECTV with the remote control. You’ll fi nd further STOP details throughout the User Guide relating ADVANCE to specifi...

  • Page 7: Table Of Contents

    Favorites ......................50 Caller ID & Messages ..................51 Parental Controls ....................53 Chapter 5 – Other Information Programming Your Remote Control ...............58 Troubleshooting ....................60 Limited 90-Day Warranty ................68 DIRECTV PROTECTION PLAN ..............72 FCC Customer Information ................74 Registration Information .................78 Index .........................79...
  • Page 9 Chapter 1 Welcome About Your User Guide...

  • Page 10: Chapter 1 - Introduction

    Welcome Congratulations on choosing the best entertainment experience around! With its astounding variety of channels and choices, crisp digital-quality picture and sound and one-of-a-kind sports and events… DIRECTV service offers everything you want in your ® television experience. You can expect more than ever before, with access to over 225 channels, including over 30 premium movie channels, with something sure to please everyone in the family.

  • Page 11: About Your User Guide

    About Your User Guide chapter title section title Before you can start enjoying your new DIRECTV System and service, you’ll need to know more about getting everything up and running, as well as learn all about how to use our great features.
  • Page 13 Chapter 2 Making the Right Connections Safety & Care Helpful Hardware References Getting Familiar Choose the Setup That Suits You Guided Setup & Activation...

  • Page 14: Chapter 2 - Getting Connected

    If you choose to install the dish yourself, see the separate instruction manual that came with your satellite dish antenna. Package Contents The following items are included with your DIRECTV Receiver: A/V cables (RCA type) Access card S-Video cable...

  • Page 15: Helpful Hardware References

    Powe r Guide Me n u Acti ve Info Your DIRECTV Receiver picks up the signal from your satellite dish antenna and translates it SELECT DIRECTV Recei v er into viewable TV programming. DIRECTV System Refers to the combination of the above components (plus the remote control).
  • Page 16 Audio/Video (A/V) cables provide excellent picture quality and stereo sound, and should be used if your TV does not have S-video jacks. The DIRECTV Receiver’s A/V jacks are color coded (yellow for video, red for right audio and white for left audio). If your TV has only one input for audio (mono), connect it to the left (white) audio jack on the DIRECTV Receiver.
  • Page 17 Line Splitter The line splitter lets you plug both a telephone and your DIRECTV Receiver into the same wall jack if necessary. (Not included with your DIRECTV Receiver.) Optional Audio/Video and Electronics...

  • Page 18: Getting Familiar

    1) POWER – Turns your DIRECTV Receiver on or off. Most people leave the power to the DIRECTV Receiver on at all times, then just use the remote to turn on their TV set to activate programming. Your DIRECTV Receiver still receives messages and other necessary information when power is turned off or in standby.
  • Page 19 2) LOW SPEED DATA – You can connect your receiver to future services and accessories as they become available. Additional hardware may be required. 3) OUT TO TV – Connects the DIRECTV Receiver to your TV or VCR using RF coaxial cable. This jack provides the most basic connection, carrying good sound and video quality.

  • Page 20: Choose The Setup That Suits You

    1) Connect the RG-6 RF coaxial cable from your satellite dish to the jack labeled SATELLITE IN on the DIRECTV Receiver. 2) Using the RF coaxial cable, connect one end to the OUT TO TV jack on the DIRECTV All A/V jacks and inputs are Receiver and the other end to the ANTENNA IN jack on the TV.
  • Page 21 Choose the Setup That Suits You Television Television ® ® DIRECTV DIRECTV Receiver Receiver GOOD QUALITY CONNECTION The back panels of your equipment may not look exactly like those illustrated. Chapter 2...
  • Page 22 Now you can turn to page 26 to learn about Guided Setup and Activation. that came with your TV. Note If your TV only has one audio input jack use AUDIO L (white) jack on the back of the DIRECTV Receiver to make the connection. Choose the Setup That Suits You...
  • Page 23 Choose the Setup That Suits You Television ® DIRECTV Receiver VERY GOOD QUALITY CONNECTION The back panels of your equipment may not look exactly like those illustrated. Chapter 2...
  • Page 24 Now you can turn to page 26 to learn about Guided Setup and Activation. Note If your TV only has one audio input jack use the AUDIO L (white) jack on the back of the DIRECTV Receiver to make the connection.
  • Page 25 Choose the Setup That Suits You Television ® DIRECTV Receiver BEST QUALITY CONNECTION The back panels of your equipment may not look exactly like those illustrated. Chapter 2...
  • Page 26 A/V cables, connect the audio L (white), R (red) and video (yellow) plugs from one end of the A/V cable to the AUDIO 1 L and R and VIDEO 1 jacks on the back of the DIRECTV Receiver. Connect the other end of the A/V cable to the corresponding jacks on your VCR.
  • Page 27 Choose the Setup That Suits You Television ® DIRECTV Receiver GOOD QUALITY CONNECTION The back panels of your equipment may not look exactly like those illustrated. Chapter 2...
  • Page 28 Now you can turn to page 26 to learn about Guided Setup and Activation. Note If your TV only has one audio input jack use the AUDIO L (white) jack on the back of the DIRECTV Receiver to make the connection.
  • Page 29 Choose the Setup That Suits You Television ® DIRECTV Receiver VERY GOOD QUALITY CONNECTION The back panels of your equipment may not look exactly like those illustrated. Chapter 2...
  • Page 30 IN on the DIRECTV Receiver. from your receiver, you 2) Using the S-Video cable, connect one end to the S-VIDEO output jack on the DIRECTV will need to use the INPUT, Receiver and the other end to the S-VIDEO input jack on the TV.
  • Page 31 Choose the Setup That Suits You Television ® DIRECTV Receiver BEST QUALITY CONNECTION The back panels of your equipment may not look exactly like those illustrated. Chapter 2...
  • Page 32 MODE SWITCH in the DIRECTV position. Tune your TV to the off-air antenna or cable channel you want to watch. If you’ve set up your DIRECTV remote to work with your TV, slide the mode switch to the TV positiion, then you can use this remote to control your TV.
  • Page 33 Choose the Setup That Suits You Option 1 Television Off-air antenna or cable DIRECTV ® Receiver Option 2 Television Off-air antenna or cable Chapter 2...

  • Page 34: Guided Setup & Activation

    fi nish all the details to begin receiving your DIRECTV service. press MENU on your remote, press SELECT on Settings then 1) Make sure the MODE SWITCH on the remote control is set to DIRECTV. 2) Press TV POWER ON. The DIRECTV Receiver will turn on. select Setup.
  • Page 35 DIRECTV service. Before you make the call, be sure to: Tune to Channel 100 and be sure you’re picking up a satellite signal (DIRECTV channel). Have on hand your service address, social security number and a valid major credit card.
  • Page 37 Chapter 3 Watching TV The Guide Autotune Pay Per View...

  • Page 38: Chapter 3 - What's On

    Now that everything’s set up, you’re ready to grab your remote and get clicking! With the MODE SWITCH to the left (under the DIRECTV logo), press TV POWER ON. To access the channel of your choice, simply key in its numbers on your remote (the channel will appear in a few seconds, or press ENTER after the numbers and it will appear right away).
  • Page 39 1) Current date & time you are currently watching. Displays the day, date and current time. 2) DIRECTV Channel Number and call letter of the station you’re currently viewing. 3) Program The title, start and stop times and rating of the current program.
  • Page 40 Music Channels You’ll fi nd, as part of your great DIRECTV programming, dozens of enjoyable, continuous, commercial-free music channels with something for every taste. Tune to these just as you would to any channel. You’ll see a special Channel Banner on these that initially displays its channel description (i.e., “Alternative,”...

  • Page 41: The Guide

    The Guide ® Overview of the DIRECTV Advanced Program Guide The Guide is your helpful tool that displays listings of current and upcoming programs. Find out what’s on (now or later), change the channel, fi nd and purchase a pay per view movie or event, even do a special search for a program you’re interested in.
  • Page 42 What’s On 3) Press SELECT to view current listings. 4) Navigating through the Guide is simple: The UP, DOWN, LEFT and RIGHT arrow keys move you through the listings and time SELECT slots. Highlighting a program will show you its description. Use the CHAN key up or down to move through channels, a full page up or down.

  • Page 43: Autotune

    VCR to record at the same time and you’re set! Set your DIRECTV Receiver to autotune to any show on a channel you receive within the Guide grid’s timeframe, and it will automatically turn on and tune in when the time comes.
  • Page 44 What’s On Whenever you’ve set up a program to autotune, a related icon will appear on the listing. Any time you’d like to view a list of the programs you’ve set to autotune, press LIST on your Try one-touch convenience with remote to access the To Do List.

  • Page 45: Pay Per View

    But, just to You can also order DIRECTV Pay Per make sure you don’t miss it, why not set up an autotune? Choose the Autotune option and View movies or events over the phone follow the prompts.
  • Page 47 Chapter 4 What’s on the MENU? Settings Audio Options Category Sort Pay Per View Find By Date & Time Favorites Caller ID & Messages Parental Controls...

  • Page 48: Chapter 4 - The Quick Menu

    The Quick Menu The Quick Menu What’s on the MENU? All sorts of great things! With the MENU key on your remote, accessing useful information and many handy features is a snap with the Quick Menu. Some of the items you’ll see depend on which screen is currently displayed.

  • Page 49: Settings

    This option is useful if your box has lost signal strength, or you need to realign your satellite dish. Here you can access the dish setup (including latitude and longitude screens, if you’re using DIRECTV service from an RV or boat or other circumstance where you don’t have a ZIP code).
  • Page 50 4 Time Zone You can adjust the automatic Time Zone and Daylight Savings Time settings. Access Card Follow the on-screen directions here to replace your access card. You will need your old and new access cards to complete this procedure. (Note: DIRECTV will provide new access card and instructions when necessary.) Reset This screen offers directions for restarting the receiver, resetting all settings to factory defaults, or resetting everything which clears all settings from the receiver.
  • Page 51 Scheduler Scheduler This feature gives you an overview of and access to all the programs you’ve set to Autotune or purchase. From the Quick Menu SELECT Scheduler, and you’ll see the current status screen. You can choose other options from the menu item to the left. To Do List Selecting the To Do List will display all of the upcoming programs you have set to Autotune, including all pay per view showings.

  • Page 52: Audio Options

    The Quick Menu Audio Options Some programs have alternate audio available (such as other language tracks. You can set the default so that whenever a program has alternate audio available, it automatically plays this audio, or you can change the alternate audio temporarily for the program you are watching. To change the default audio 1) While in Live TV press MENU.

  • Page 53: Category Sort

    Category Sort Category Sort This handy tool lets you temporarily arrange the Guide to view only programs in a particular category such as Movies, Sports or News. 1) While in the Guide, press MENU 2) Arrow to Category Sort and press SELECT 3) Select the genre you want, and you’ll be able to further narrow your choices by subcategories (i.e., Movies, Comedy).

  • Page 54: Pay Per View

    Pay Per View Just highlight and select a pay per This option enables you to check out DIRECTV Pay Per View listings by category. view item from your list if you’d like to schedule a viewing. See page 37 for 1) While in the Guide, press MENU.

  • Page 55: Find By

    Find By Find By Would you like to locate a particular program, movie or sports event you want to see — even shows starring a favorite actor, or games with your favorite team? Find by offers some easy ways to spot just what you want while viewing the Guide. 1) Press MENU.
  • Page 56 The Quick Menu 4) Once you’ve found a program you’re after, all you have to do is highlight and select the title to display when the program is on. 5) If the program listed is currently on, then selecting it will tune to it. If the program is upcoming, then selecting it will bring you to the Info screen.

  • Page 57: Date & Time

    Date & Time Date & Time Here’s a convenient way to look several days ahead in the Guide, without having to scroll through pages of programs. You can quickly see what’s on during a specifi c day or time. 1) While in the Guide press MENU. 2) Then scroll down to Date &...

  • Page 58: Favorites

    4 Select the box next to the channel you want on a custom list (press SELECT again to All Channels, or all available channels delete it). on DIRECTV service — whether or not 4 Use Add All or Remove All to save time when choosing a lot of channels. you receive them in your programming 4 Scroll through the channels, or key them in directly using the numbers on the remote to package.

  • Page 59: Caller Id & Messages

    Caller ID & Messages Caller ID & Messages Remember, you must already have Here you’ll be able to access communications from DIRECTV. If you have Caller ID Caller ID service from your phone service*, you can also view phone calls you’ve received.
  • Page 60 The Quick Menu Choose the Service tab. Here you can choose to turn Caller ID on or off, set the number of calls to keep in your log, and turn the notifi cation and dialing audio features on or off. Choose the Call Log tab to view your recent incoming calls.

  • Page 61: Parental Controls

    Parental Controls Parental Controls Would you like to set some limits on your children’s viewing habits? Parental Controls enables one or more “keepers of the passcode” to place certain restrictions on just who’s watching what. Whether it’s for mature content or spending amounts, you’re always able to keep limitations where you want them for the whole family.
  • Page 62 The Quick Menu Other shows To block programming that has no rating — such as news and sports and shows with a rating of “None” — select the Other tab. 5) If you are done setting your Parental Controls, don’t forget to Lock Now. Channel Blocks You can limit viewing of a certain channel or channels from this menu.
  • Page 63 Parental Controls Now, lock it Once you’ve decided on the restrictions you want, choose Lock Now. You’ll be directed to create a passcode (which you’ll want to make easy enough to remember, but hard enough that the little ones won’t guess it!). This passcode will be your entry to unlocking and recreating limitations in the future.
  • Page 64 The Quick Menu Let me in…! Don’t worry — temporarily or permanently unlocking a restriction is easy. To temporarily unlock a particular program: 1) When any controls are currently activated, Unlock Now will appear if you try to tune to a restricted program.
  • Page 65 Chapter 5 Programming Your Remote Control Troubleshooting Limited 90-Day Warranty DIRECTV PROTECTION PLAN FCC Customer Information Registration Information Index...

  • Page 66: Chapter 5 - Other Information

    Programming Your Remote Control You can program the DIRECTV remote control to operate your TV power, volume and mute, additional equipment such as a DVD, VCR, stereo, or a second TV or DIRECTV Receiver. 1) Press the MENU key to display the Quick Menu.
  • Page 67 To rest all the functions of the remote control to the factory defaults, follow these steps: 1) Point the remote away from your DIRECTV Receiver and components. Press and hold MUTE and SELECT until the light near t he slide switch on the remote fl ashes twice (about 5 seconds).

  • Page 68: Troubleshooting

    4 Press the red RESET button behind the access card panel door on the front of the DIRECTV Receiver, then wait for program guide information to be acquired. 4 If the problems persist, try unplugging the power cord of the DIRECTV Receiver for 15 seconds to 2 minutes, then plug it in again.
  • Page 69 Troubleshooting System Upgrades Your DIRECTV Receiver is able to receive upgrades or modifi cations to some of its features and functions. These modifi cations will occur automatically, usually at times when the receiver would likely be turned off. If your receiver is on when an upgrade or modifi cation is sent, you may experience a disruption in reception for a minute or two.
  • Page 70 ID information. DIRECTV Receiver will not turn on 4 Check to make sure the power cord is plugged into the DIRECTV Receiver and the wall outlet. 4 Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
  • Page 71 4 Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds, then turn on again. 4 Unplug DIRECTV Receiver for a few minutes, then plug back in. If this happens frequently, the voltage in your house may be abnormally high or low.
  • Page 72 Your DIRECTV Receiver may be hooked up incorrectly to the TV. Press the INFO button on the front panel of the DIRECTV Receiver to see if the channel banner appears. If it does not, check the Setup and Connections section for instructions about connecting your satellite receiver.
  • Page 73 Press ENTER after entering a channel number to tune immediately. If you are trying to operate a device other than the DIRECTV Receiver that you have programmed the remote to control, make sure you fi rst slide the input switch to the corresponding device (AV1, AV2 or TV).
  • Page 74 Other Information Running the System Test The System Test allows you to run a basic diagnostics check on your DIRECTV Receiver. If you are experiencing any trouble with your receiver, run the system test. It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic procedures on your digital satellite receiver.
  • Page 75 Troubleshooting Fine-Tuning the Signal If you self-installed your satellite dish antenna, you may have already used Guided Setup to fi nd the dish-pointing coordinates, acquire and fi ne-tune the signal and run a system test. If you need to run Guided Setup again, select Settings from the Quick Menu, then select Guided Setup.

  • Page 76: Limited 90-Day Warranty

    You will be responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the product.
  • Page 77 Any modifi cations or other changes to the product, including but not limited to software or hardware modifi cation in any way other than as expressly authorized by DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing software modifi...
  • Page 78 User Guide and keep both nearby. Also keep the original box and packing material in case you need to return your product. Before Requesting Repair Service... Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care. To Get Warranty Service...
  • Page 79 AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV RECEIVER.

  • Page 80: Directv Protection Plan

    *A fee of $49 for standard receiver equipment, $249 for DIRECTV DVR or UltimateTV equipment, or $400 for HD equipment will be charged to your DIRECTV bill if the defective equipment that we are replacing for you is not returned within 30 calendar days. The plan will provide a return box for the defective equipment and even pick up the shipping costs.
  • Page 81 DIRECTV PROTECTION PLAN Get ALL THAT FOR JUST $5.99 a month for accounts with standard DIRECTV Receivers and only $7.99 a month for accounts with DIRECTV DVR, DIRECTV HD Receivers, or DIRECTV Receivers with UltimateTV Service. This one low monthly fee covers every DIRECTV component and receiver on your account.

  • Page 82: Fcc Customer Information

    2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV Trade Name: DIRECTV Type of Equipment: DIRECTV Satellite Receiver Model Number: D10 Federal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC rules. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 83 FCC Customer Information 4 Reorient or relocate the receiving satellite dish antenna. 4 Increase the separation between the equipment and the DIRECTV Receiver. 4 Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected.
  • Page 84 If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 85 If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your alarm company, telephone company or a qualifi...

  • Page 86: Registration Information

    Other Information Registration Information Product Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. These numbers are located on the product. Model No.

  • Page 87: Index

    10, 27, 41, 42, 66 DIRECTV mode 62, 65 icons 3, 33 alternate audio i, 31 DIRECTV news and info i INFO 32, 34, 35, 37, 49, 64 ARROWS on Remote i, 10 DIRECTV PROTECTION PLAN 72, 73...
  • Page 88 Index Ordering v, 51, 57, 58, 59 Tuning to v, 51, 57, 58, 59 Notifi cation 52 Ratings 53 programming i, 2, 3, 7, 9, 10, 12, 18, notifi cation 52 Rear Panel 11 27, 30, 32, 47, 50, 54, 64, 69 Receiver Rear Panel 11 ordering i, 2, 3, 7, 9, 10, 12, 18, 27, Recent Finds 48...
  • Page 89 Index Satellite Data Acquisition 26, 61 unlock a particular program 56 Satellite Setup 67 user profi le Scheduler 36, 37, 43 spending limit 2, 3, 62, 73 search 33, 47, 48 viewing hours 2, 3, 62, 73 Settings 26, 40, 41, 42, 43, 51, 53, 54, 56, 66 Setup v, 3, 5, 12, 13, 14, 15, 16, Warranty v, 57, 68, 69, 70, 71, 72, 73...
  • Page 90 Notes Notes...
  • Page 91 Note Notes...
  • Page 92 Notes Notes...
  • Page 93 Notes Notes...
  • Page 94 AND REQUIRES VALID SERVICE ADDRESS, SOCIAL SECURITY NUMBER AND/OR MAJOR CREDIT CARD. DEPOSIT OR PREPAYMENT MAY BE REQUIRED. Programming subject to change. DIRECTV services not available outside the U.S. DIRECTV programming is sold separately and independently of DIRECTV System hardware. A valid programming subscription is required to operate DIRECTV System hardware.

  • Page 95: Icon Reference

    Icon Reference Directional arrows Indicate that a show’s start or end time is earlier or later than is visible in the Guide program cell. LEFT and RIGHT arrows on the remote offer special functionality. Objects are scrollable above or below the visible window. UP and DOWN arrows on the receiver front panel offer special functionality.
  • Page 96 AND REQUIRES VALID SERVICE ADDRESS, SSN AND/OR MAJOR CREDIT CARD. PREPAYMENT MAY BE REQUIRED. Programming subject to change. DIRECTV services not available outside the U.S. DIRECTV programming is sold separately and independently of DIRECTV System hardware. A valid programming subscription is required to operate DIRECTV System hardware.

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