FireplaceXtrordinair 21 TRV GSR2 Owner's Manual
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FireplaceXtrordinair 21 TRV GSR2 Owner's Manual

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WARNING:
If the information in these instructions is not followed exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas supplier.
A barrier designed to reduce the risk of burns from
the hot viewing glass is provided with this appliance
and shall be installed for the protection of children
and other at-risk individuals.
This appliance may be installed in an aftermarket, permanently located, manufactured home
(USA only) or mobile home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. A conversion
kit is supplied with the appliance.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Travis Industries, Inc.
 Copyright 2019, T.I.
21 TRV GSR2
(with screen)
Owner's Manual
HOT GLASS WILL CAUSE
BURNS
DO NOT TOUCH GLASS
UNTIL COOLED
NEVER ALLOW CHILDREN
TO TOUCH GLASS
12521 Harbour Reach Dr., Mukilteo, WA 98275
$10.00
 Built-In Direct Vent
 Natural Gas or Propane
 Residential or Mobile
French language manuals at fireplacex.com.
Manuels de langue Française à fireplacex.com
3/19/2021
Tested and Listed by
Report # 100162735PRT-001
ANSI Z21.88-2017
CSA 2.33-2017
Fireplace
Home
www.travisproducts.com
100-01422

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Summary of Contents for FireplaceXtrordinair 21 TRV GSR2

  • Page 1 21 TRV GSR2 (with screen) Owner’s Manual WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life. - Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

  • Page 2: Introduction

    Introduction Introduction We welcome you as a new owner of a 21 TRV GSR2 gas fireplace. This manual details operation and maintenance of this fireplace. Please familiarize yourself with the Owner's Manual before operating your heater and save the manual for future reference.

  • Page 3: Table Of Contents

    Introduction Table of Contents Introduction ........... 2 Low Battery Indicator ......... 15 Important Information ........2 Transmitter Batteries ......... 15 IFC Batteries ............. 15 Installation Warnings ........2 Battery Replacement ........15 Table of Contents .......... 3 Battery Installation ..........15 Features ............
  • Page 4 Safety Precautions IF YOU SMELL GAS: * Do not light any appliance * Extinguish any open flame * Do not touch any electrical switch or plug or unplug anything * Open windows and vacate building * Call gas supplier from neighbor's house, if not reached, call fire department This unit must be installed by a qualified installer to prevent the possibility of an explosion.
  • Page 5 Safety Precautions Do not place clothing or other Light the heater using the built-in flammable items on or near the igniter. Do not use matches or heater. Because this heater can any other external device to light be controlled by a thermostat your heater.

  • Page 6: Before You Begin

    Operation Before You Begin  Read this entire manual before you use your new heater (especially the section "Safety Precautions" on pages 4 & 5). Failure to follow the instructions may result in property damage, bodily injury, or even death. Remote Control Warnings KEEP BATTERIES AND COVER INSTALLED AT ALL TIMES...

  • Page 7: Remote Set-Up

    Operation Remote Set-Up Verify the Switch is on “REMOTE” The battery holder has a switch built into it (see Figure 1). This switch must remain in the REMOTE position for the remote to operate. Figure 1 Synchronize the Transmitter to the IFC The transmitter will need to be synchronized to the IFC (Integrated Fireplace Control) before the remote will work correctly.

  • Page 8: Location Of Controls

    Operation Location of Controls Direct Operation The fireplace may be directly operated from the battery holder. The three positions are below (see Figure 3 ON – Burner turns on (regardless of transmitter settings). OFF – Burner turns off (regardless of transmitter settings). REMOTE –...

  • Page 9: Starting The Fireplace For The First Time

    Operation Starting the Fireplace for the First Time  Burn the heater at a high setting with the blower off for an extended period (up to 48 hours). This will cure the painted surfaces. Fumes from the paint curing and oil burning off the steel will occur. This is normal.

  • Page 10: Pilot Fuel Conservation Timer

    Operation Pilot Fuel Conservation Timer 7 Day Pilot Shutoff Timer (applies to units in CPI mode only) This appliance may be equipped with a 7 day pilot shutoff timer. This timer helps conserve fuel and save money by turning the pilot off when the appliance is not used for 7 days (this timer is mandated in certain areas for conservation purposes).

  • Page 11: Remote Operation

    Operation Remote Operation When the switch on the battery holder is set to “REMOTE” the transmitter operates the fireplace. Once you understand how the transmitter works, you will be able to operate your fireplace quickly and easily. Display Overview The transmitter display has four main sections (see Figure 5). Figure 5 Listen for the “Beep”...

  • Page 12: Manual On-Off / Smart Thermostat / Standard Thermostat

    Operation Manual On-Off / Smart Thermostat / Standard Thermostat Use the thermostat button to cycle through the three thermostat settings (see Figure 6). Figure 6  MANUAL ON/OFF – The burner will turn on and off using the remote (see Figure 7). Press the On/Off button to control the burner.

  • Page 13: Mode Controls (Flame, Blower, Light, Comfort Control)

    Operation Mode Controls (Flame, Blower, Light, Comfort Control) Use the mode button to cycle through the four mode controls (see Figure 10 below). Figure 10 Flame Height Flame height may be controlled using the UP and DOWN buttons when in Flame Height Mode (see Figure 11 below).

  • Page 14: Mode Controls - Continued

    Operation Mode Controls - continued Accent Light The Accent Light (night light) inside the heater may be turned on and off using the up and down buttons when in Accent Light Mode (see Figure 13). The center display will display the 7 settings, from “OFF” to “HI”...

  • Page 15: Low Battery Indicator

    Operation Low Battery Indicator Transmitter Batteries The transmitter has a battery-level indicator. When it indicates low battery voltage (see Figure 16 below), install three new AAA alkaline batteries into the transmitter (see “Transmitter Battery Installation” on page 15). Figure 16 IFC Batteries The IFC (Integrated Fireplace Control) will “beep”...

  • Page 16: Child-Proof Feature

    Operation Child-Proof Feature The child proof feature disables the control buttons, preventing un-wanted use of the remote. Press both the MODE and UP buttons simultaneously to turn this feature on and off (see Figure  18 below). HINT: This feature is especially useful while using the thermostat setting. Figure 18 Normal Operating Sounds Normal Operating Odors...

  • Page 17: Maintaining Your Fireplace's Appearance

    Maintenance DANGER HIGH VOLTAGE: Disconnect power before attempting maintenance or repair. Maintaining Your Fireplace's Appearance Fingerprints or other marks left on the optional plated surface may become etched in place if they are not wiped clean prior to turning the fireplace on. Clean the plated surface with denatured alcohol and a soft cloth (with the fireplace cool).

  • Page 18: Yearly Service Procedure

    Maintenance Yearly Service Procedure WARNING: Failure to inspect and maintain the stove may lead to improper combustion and a potentially dangerous situation. We recommend the following procedures be done by a qualified technician.  Shut off gas to the fireplace and let it cool for 15 minutes. Remove the glass. Inspect and operate the pressure relief mechanism to verify relief mechanisms are free from obstruction to operate.

  • Page 19: Face Installation And Removal

    Maintenance Face Installation and Removal The face has hooks that hold it in place. Make sure the face locks in place when installing. © Travis Industries 3/19/2021 - 1422 21TRV GSR2 Owners...

  • Page 20: Barrier Removal

    Maintenance Barrier Removal A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals. If the barrier becomes damaged, the barrier shall be replaced with the manufacturer’s barrier for this appliance.

  • Page 21: Glass Frame Removal And Installation

    Maintenance Glass Frame Removal and Installation Warning: The appliance must be completely cool before removing the glass. Warning: Do not strike or slam the glass. Note: Remove the barrier before removing the glass (see previous page). Replace barrier after replacing the glass. ©...

  • Page 22: Glass Frame Removal And Installation (Continued)

    Maintenance Glass Frame Removal and Installation (continued) The latch can come loose from the latch assembly. This occurs only when it is rotated. Follow the directions below to re-install the latch if it comes loose. © Travis Industries 3/19/2021 - 1422 21TRV GSR2 Owners...

  • Page 23: Glass Cleaning

    Maintenance Glass Cleaning The glass may be cleaned with a non- abrasive cleaner. To clean the inside of the glass, simply remove the glass frame, place it on a non-scratching surface, and clean the inside surface. WARNING: do not operate the fireplace without the glass frame in place. ©...

  • Page 24: Log Set Installation

    Maintenance Log Set Installation The logs are fragile, especially after being exposed to heat. Make sure the gas control valve is OFF and the heater is cool before servicing. The burner must be correctly positioned before installing the logs. Make sure the burner is fully seated and the pilot is properly aligned.

  • Page 25: Right Log Installation

    Maintenance Right Log Installation The right log has two holes that accept the pins on the burner and rear log. When placed correctly there will be a minimal gap between the two logs. Make sure the bottom is placed so no burner ports are blocked and there is a gap to the back wall.

  • Page 26: Left Twig Installation

    Maintenance Left Twig Installation Place the left twig as shown below. Note how the twig has two protrusions that insert into the screw-holes on the burner. Make sure the twig does not block any burner holes. Place an ember of the remaining screw hole.

  • Page 27: Troubleshooting Table

    Maintenance Troubleshooting Table Problem: Possible Cause: Don't Call for Service Until You: The battery box switch is turned to "OFF" Turn the battery box switch to "ON" Main Burners Will The remote control is not working correctly See the remote control instructions Not Start The thermostat is disconnected or set too low See "Thermostat Operation"...

  • Page 28: Wiring Diagram

    Maintenance Wiring Diagram Caution: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Replacement Parts List Caution: Use only Travis Industries replacement parts. Do not use substitute materials. Warning: Do not operate appliance with the glass front removed, cracked, or broken. Replacement of the glass should be done by a licensed or qualified service person.

  • Page 29: Conditions & Exclusions

    Limited 7 Year Warranty Register your TRAVIS INDUSTRIES, INC. Limited 7 Year Warranty online at traviswarranty.com. TRAVIS INDUSTRIES, INC. warrants this gas appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original purchaser from the date of purchase as follows: Check with your dealer in advance for any costs to you when arranging a warranty call.
  • Page 30 Index Barrier Removal ..........20 Low Battery Indicator ........15 Battery Replacement ........15 Normal Operating Odors ........16 Before You Begin ..........6 Normal Operating Sounds ....... 16 Child-Proof Feature .......... 16 Pilot Fuel Conservation Timer ......10 Direct Operation ..........8 Power Outages ..........

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