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Dry with a soft cloth.
2.
17
Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
17.1 Information on display panel
Fault
None
All displays flash
and the heat setting flash al-
ternately. A signal sounds.
and audible signal
and hotplates do not heat up
A message with "E" appears on
the display, e.g. E0111.
Cause & Troubleshooting
There has been a power cut.
Check the household fuse for the appliance.
1.
Check whether there has been a power failure by trying other electrical appli-
2.
ances.
Controls are wet or objects are lying on top.
Dry the controls or remove the object.
▶
Several hotplates have been used over a prolonged period at high power set-
tings. The hotplate has been switched off to protect the electronics.
Wait a while.
1.
Touch any control.
2.
a When the message no longer appears, the electronics have cooled down
sufficiently. You can continue cooking.
Despite being switched off by
hotplates have therefore been switched off.
Wait a while.
1.
Touch any control.
2.
a When the message no longer appears, the electronics have cooled down
sufficiently. You can continue cooking.
Hot pan near the control elements. There is a risk of the electronics overheating.
Remove the pan.
▶
a The display goes out shortly afterwards.
Hot pan near the control elements. The hotplate has been switched off to pro-
tect the electronics.
Remove the pan.
1.
Touch any control.
2.
a When the message no longer appears, the electronics have cooled down
sufficiently. You can continue cooking.
The hotplate was on for too long and has switched off automatically.
You can switch the hotplate back on again immediately.
Demo mode is activated.
Disconnect the appliance from the power supply for 30 seconds by briefly
1.
switching off the circuit breaker in the fuse box.
Touch any control within the next 3 minutes.
2.
The electronics have detected a fault.
Switch the appliance off and on again.
1.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the
2.
exact error message when calling.
→ "Customer Service", Page 20
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.
, the electronics have become hot again. All
Troubleshooting en
19
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