After Sales Service; Contacting The Customer Service Department; Notification Of Serious Incidents - Miele PG 8582 Operating Instructions Manual

After sales service

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Contacting the Customer Service Department

 Repairs may only be carried out by the Miele Customer Service
Department or an authorised technician.
Unauthorised repairs can expose the user to considerable risk.
To avoid unnecessary service visits, check that the fault has not been
caused by incorrect operation when a fault message first appears.
Please refer to the relevant instructions in the "Problem solving
guide".
If, having followed the advice in the operating instructions, you are
still unable to resolve a problem, please notify the Miele Customer
Service Department.
Contact details can be found at the end of these operating
instructions.
When contacting the Customer Service Department, please quote the
model and serial number of your machine. This information can be
found on the data plate. There is one data plate on the side of the
door and another on the back of the machine.
Please tell the Customer Service Department the fault message or
code shown in the display.

Notification of serious incidents

If serious incidents occur that are related to the washer-disinfector –
that is, if death or a significant deterioration in the health of a patient,
user or third party results or could have resulted, this must be
reported to the manufacturer and the responsible authorities in the
relevant country. This also applies in the event of a serious risk to
public health.
Contact details for the manufacturer can be found at the end of
these operating instructions.