Dell™ Axim™ X3 User’s Guide Model HC02U w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
Mobile is a trademark of Microsoft Corporation; EMC is a trademark of EMC Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your device and working environment from potential damage. General • Do not attempt to service the device yourself unless you are a trained service technician.
CAUTION: Safety Instructions (continued) • The AC adapter may become hot during normal operation of your device. Use care when handling the adapter during or immediately after operation. • Do not use your device in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement.
CAUTION: Safety Instructions (continued) Power • Use only the Dell-provided AC adapter approved for use with this device. Use of another AC adapter may cause a fire or explosion. • Before you connect the device to an electrical outlet, check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source.
CAUTION: Safety Instructions (continued) Battery • Use only Dell™ battery modules that are approved for use with this device. Use of other types may increase the risk of fire or explosion. • Do not carry a battery pack in your pocket, purse, or other container where metal objects (such as car keys or paper clips) could short-circuit the battery terminals.
Use shielded signal cables to ensure that you maintain the appropriate EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at www.dell.com.
CAUTION: Safety Instructions (continued) Observe the following safe-handling guidelines to prevent damage to your device: • When setting up the device for work, place it on a level surface. • You can put your device through an X-ray security machine, but never put your device through a metal detector.
CAUTION: Safety Instructions (continued) • Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then stroke the cloth across the display in one direction, moving from the top of the display to the bottom. Remove moisture from the display quickly and keep the display dry.
Finding Information Find It Here: Getting Started placemat and the Dell™ User’s Guide Dell User’s Guide and Pocket PC Help. To view Help, tap the Start button and tap Help. Dell Companion CD Pocket PC Help and, if available, tap Help within a specific program ®...
Front, Side, and Back Views CAUTION: Before performing any of the procedures in this section, read and follow the safety instructions on page 11. Front and Side Views microphone infrared sensor (top) headphone connector scroll dial record button Calendar button Contacts button INFRARED SENSOR —The infrared sensor lets you transfer files from your device to...
—Use the stylus to write or draw on the screen. To remove the stylus, pull it STYLUS straight up and out of the holder. To avoid losing the stylus, store the stylus in the holder when you are not using it. Ensure that the stylus is oriented correctly when you replace it in the slot.
Back View stylus (secured) battery lock battery speaker cradle/sync cable connector (bottom) —Use this switch to release and remove the main battery. See "Installing BATTERY LOCK and Removing the Battery" on page 23. —See "Using the Battery" on page 23 for information on the main battery. BATTERY SPEAKER —Tap the speaker icon to adjust the volume.
Using the Battery NOTICE: Do not use your device until you have charged the main battery for at least 4 hours. Before you use your device for the first time, you must install and charge the battery. Once the battery is charged, use the power properties to monitor the battery charge.
NOTE: Your service tag is located underneath the battery. You need your service tag if you access Dell Support at support.dell.com or if you call Dell for customer service or technical support. Charging the Battery Use one of the following options to charge the main battery: •...
Charge the main battery. See "Using the Battery" on page 23 for more information. • Charge a spare battery. NOTE: Before connecting your device to a computer for the first time, ensure that you install ActiveSync on the computer from the Dell™ Companion CD. ® About Your Device...
To connect your device to the cradle: Place the cradle on a flat, level surface near your computer. Connect the cradle cable to the USB connector on your computer. power cord AC adapter cradle cable About Your Device cradle USB connection to the computer...
When the device is docked in the cradle, the DELL™ logo on the cradle lights up and the connection status icon appears on the command bar (see page 35).
Using the Sync Cable Use the sync cable to connect your device directly to the computer without using the cradle. NOTE: Depending on the configuration of your device, the sync cable is optional. To connect the sync cable: Connect one end of the cable to the USB connector on your computer. Connect the other end of the cable to your device.
Using Secure Digital Memory Cards Use Secure Digital memory cards to save or back up data. To install a Secure Digital memory card: If a card is already installed, press in the card to release it, and then remove it. Ensure that the card is oriented correctly, and slide it into the slot until you feel a click.
To perform a soft reset, use the stylus to press the reset button. stylus reset button Hard Reset NOTICE: When you perform a hard reset, you lose all the data stored and any program you installed on your device. Perform a hard reset if: •...
Using Windows Mobile Software for Pocket PC Device Buttons and the Stylus Today Screen Status Icons Programs Navigation Bar and Command Bar Pop-Up Menus Finding and Organizing Information Backing Up Data ™ 2003...
Device Buttons and the Stylus Your device has hardware buttons that control actions and scroll functions, and a stylus for selecting items and entering information. On the device, the stylus replaces the mouse: • Tap — Touch the screen once with the stylus to open items and select options.
connection Start configuration icon button New items menu ™ U s i n g W i n d o w s M o b i l e 2 0 0 3 S o f t w a r e f o r Po c k e t P C volume control icon connection status icon...
Status Icons NOTE: If there is not enough room to display all notification icons, the notification icon, , displays. Tap the notification icon to view all notifications. Icon Description Turns sound on and off. Backup battery is low. Main battery is charging. Main battery is low.
Icon Description New instant message(s). New e-mail message(s). Programs You can switch from one program to another by selecting a program from the Start menu. To access programs that are not listed in the Start menu, tap the Start button, tap Programs, and then tap the program name. NOTE: Some programs have abbreviated labels for check boxes and drop- down menus.
• Tap Exit Switcher Bar to close the menu. The following table contains a partial list of programs that are on your device. See the Dell™ Companion CD for additional programs that you can install on your device. Icon Program...
Icon Program Notes Tasks Pocket Excel MSN Messenger Pocket Word Navigation Bar and Command Bar The navigation bar is located at the top of the screen. It displays the active program and current time and allows you to switch to other programs and close screens.
navigation bar Start menu command bar Pop-Up Menus With pop-up menus, you can quickly select an action for an item. For example, you can use the pop-up menu in the contact list to delete a contact, make a copy of a contact, or send an e-mail message to a contact. The actions in the pop-up menus vary from program to program.
Finding and Organizing Information The Find feature on your device helps you to quickly locate information. On the Start menu, tap Find. Enter the item that you want to find, select a data type from the drop-down menu, and then tap Go to start the search. You can also use the File Explorer to find files on your device and to organize your files into folders.
Backing Up Data To prevent or minimize data loss, you should periodically back up the data stored on your device. Use ActiveSync to synchronize the files on your device with the files on your computer. You can also drag and drop files from your device to your computer using Windows Explorer.
You have several options for entering information: • Use the input panel to enter typed text using the soft keyboard or another input method. • Write directly on the screen with the stylus. • Draw pictures on the screen with the stylus. •...
To change word suggestion options, such as the number of words suggested: Tap the Start button and tap Settings. Tap the Personal tab, tap Input, and then tap the Word Completion tab. Select the desired settings and tap OK. Typing With the Soft Keyboard Tap the arrow next to the input panel icon and tap Keyboard.
NOTE: Letter Recognizer is included with the English, French, German, Italian, and Spanish operating systems. Other versions do not support Letter Recognizer. Tap the arrow next to the input panel icon and tap Letter Recognizer. With your stylus, write a letter between the lines that appear on the bottom of the screen.
NOTE: Transcriber is included with the English, French, and German operating systems. Other versions do not support Transcriber. Tap the arrow next to the input panel icon and tap Transcriber. With your stylus, write anywhere on the screen. When you pause, Transcriber converts your written characters to typed characters.
pen icon Editing Written Text To edit or format written text, you must select it first: Tap the pen icon to deselect it. Drag the stylus across the text that you want to select. Tap and hold the selected text. Tap the appropriate editing command in the pop-up menu.
If you want to convert only certain words, select them before tapping Recognize (or tap and hold the selected words and then tap Recognize on the pop-up menu). If a word is not recognized, it is not converted to print- style text.
Tips for getting good recognition: • Write neatly. • Write on the lines and draw descenders below the line. Write the cross of the "t" and apostrophes below the top line so that they are not confused with the word above. Write periods and commas above the line.
Drawing on the Screen You can draw on the screen the same way that you write on the screen; however, selecting and editing drawings is different than selecting and editing written text. For example, selected drawings can be resized, while written text cannot.
Editing a Drawing To edit or format a drawing, you must select it first: Tap and hold the stylus on the drawing until the selection handle appears. To select multiple drawings, deselect the pen icon and drag to select the drawings. Tap and hold the selected drawing and tap an editing command on the pop-up menu.
NOTE: You can also make a recording by tapping the Record icon on the Recording toolbar. To play a recording, tap the name of the recording in the list or tap the speaker icon in the note. Using My Text When using Inbox or MSN Messenger, use My Text to quickly insert preset or frequently used messages.
You can adjust the device settings to suit the way you work. To see available options, tap the Start button and tap Settings. NOTE: Depending on the features of your device, you might have additional tabs and additional items on the tabs. See Pocket PC Help on your device for additional information on adjusting settings (tap the Start button and tap Help).
• Power — Check the battery or charge status. Set the amount of time that the device can remain idle before it turns off. • Regional Settings — View and change the formatting for regional settings, such as currency, time, and date. •...
ActiveSync on your computer using the Dell™ Companion CD. The Pocket PC version is already installed on your device. NOTE: Before connecting your device to a computer for the first time, ensure that you install ActiveSync on the computer from the Dell™ Companion CD. ® Using Microsoft ActiveSync ®...
Installing and Using ActiveSync To install ActiveSync: Insert the Dell Companion CD. Click the yellow triangle to access the main menu. Click Start Here. Click Install ActiveSync and follow the instructions on the screen. After the installation is complete, the ActiveSync Setup Wizard helps you to...
® About Microsoft Pocket Outlook Pocket Outlook includes Calendar, Contacts, Tasks, Inbox, and Notes. You can use these programs individually or together. For example, e-mail addresses stored in Contacts can be used to address e-mail messages in Inbox. ® Using Microsoft ActiveSync , you can synchronize information in Microsoft Outlook or Microsoft Exchange on your computer with your device.
view menu NOTE: To customize Calendar, such as changing the first day of the week, tap Tools and tap Options. To create an appointment: In the Day or Week view, tap the desired date and time for the appointment. Tap New. Tap a field to select it, and enter a description and a location using the input panel.
To add notes, tap the Notes tab. You can enter text, draw, or create a recording. For more information on creating notes, see "Notes" on page 68. When you have finished entering information, tap OK to return to the calendar. To receive a notification for an appointment, select Remind me in the appointment settings.
Contacts Use Contacts to maintain a list of your friends and colleagues. You can quickly share Contacts information with other device users using the infrared port. category NOTE: To change the way information is displayed in the list, tap Tools and tap Options.
To assign the contact to a category, tap Categories and select a category from the list. In the contact list, you can display contacts by category. To add notes, tap the Notes tab. You can enter text, draw, or create a recording.
To create a task: Tap the Start button and tap Tasks. Tap New. Enter a description using the input panel. If necessary, enter a start date and due date or other information by first tapping the field. Tap the input panel icon to hide it to see all available fields.
NOTE: To quickly create a task with only a subject, tap Tools and tap Entry Bar. Tap Tap here to add a new task, and enter your task information. Notes Quickly capture thoughts, reminders, ideas, drawings, and phone numbers with Notes. You can create a written note or a recording. You can also include a recording in a note.
To create a note: Tap the Start menu and tap Notes. Tap New. Create your note by writing, drawing, typing, or recording. For more information on using the input panel, writing and drawing on the screen, and creating recordings, see "Entering Information" on page 41. Inbox Use Inbox to send and receive e-mail messages: •...
Connecting Directly to an E-Mail Server In addition to synchronizing e-mail messages with your computer, you can send and receive e-mail messages by connecting to an e-mail server using a modem or network card connected to your device. You need to set up a remote connection to a network or an ISP, and a connection to your e-mail server.
delete icon previous/next message forward icon When you connect to your e-mail server or synchronize with your computer, you receive by default: • Messages from the last 5 days • The first 100 lines of each new message • File attachments of less than 100 KB in size The original messages remain on the e-mail server or your computer.
You specify your downloading preferences when you set up the service or select your synchronization options. You can change the settings at any time: • Change options for Inbox synchronization using ActiveSync options. For more information, see ActiveSync Help on your computer. •...
In the To field, enter an e-mail of one or more recipients, separating them with a semicolon. Or tap the Contacts icon to select names from the contact list. NOTE: All e-mail addresses entered in the e-mail fields in Contacts appear in the Address Book.
• If you use POP3 and you move e-mail messages to a folder you created, the link is broken between the messages on the device and their copies on the e-mail server. The next time you connect, the e-mail server detects that the messages are missing from the device Inbox and deletes them from the server.
Programs that were already installed when you received your device are stored in ROM. You cannot remove these programs, and you never accidentally lose ROM contents. ROM programs can be updated using installation programs with the *.xip extension. You can save data to either ROM or RAM.
computer, the installer automatically transfers the software to your device. If the file is not an installer file, you receive an error message stating that the program is valid but that it is designed for a different type of computer. You need to move this file to your device. If you cannot find any installation instructions for the program in the readme file or documentation, use ActiveSync Explore to copy the program file to the Program Files folder on your device.
Adding a Program to the Start Menu Tap the Start button and tap Settings. Tap Menus, tap the Start Menu tab, and then tap the check box for the program. If the program is not listed, you can either use File Explorer on the device to move the program to the Start Menu folder, or use ActiveSync on the computer to create a shortcut to the program and place the shortcut in the Start Menu folder.
Removing Programs Tap the Start button and tap Settings. Tap the System tab and tap Remove Programs. If the program does not appear in the list of installed programs, use File Explorer on your device to locate the program. Tap and hold the name of the program, and tap Delete on the pop-up menu.
The companion programs include Microsoft Pocket Excel, Microsoft Money, Windows Media Player for Pocket PC, and Microsoft Reader. To switch to a companion program on your device, tap the Start button, tap Programs, and then tap the program name. Microsoft Pocket Word Pocket Word works with Microsoft Word on your computer to give you easy access to copies of your documents.
show/hide formatting toolbar You can open only one document at a time. If you open a second document, you are asked to save the first one. You can create, save, or edit a document in a variety of formats, including Word (.doc), Pocket Word (.psw), Rich Text Format (.rtf), and Plain Text (.txt).
To change the zoom magnification, tap View, tap Zoom, and then select the percentage that you want. Select a higher percentage to enter text and a lower percentage to see more of your document. If you are opening a Word document created on a computer, select Wrap to Window on the View menu so that you can see the entire document.
You can open only one workbook at a time. If you open a second workbook, you are asked to save the first one. You can create, save, or edit a workbook in a variety of formats, including Pocket Excel (.pxl) and Excel (.xls). Pocket Excel contains a list of the files stored on your device.
If your workbook contains sensitive information, you can protect it with a password. To set a password, open the workbook, tap Edit, and then tap Password. Every time you open the workbook, you need to enter the password, so choose one that is easy for you to remember but difficult for others to guess.
To use MSN Messenger, you must have a Microsoft Passport account or a Microsoft Exchange e-mail account. You must have a Passport to use MSN Messenger Service. If you have a Hotmail or MSN account, you already have a Passport. Once you have obtained either a Microsoft Passport or a Microsoft Exchange account, you are ready to set up your account.
Chatting With Contacts • Tap a contact name to open a chat window. Enter your message in the text entry area at the bottom of the screen or tap My Text to enter a preset message, and then tap Send. •...
• Annotate the book with highlighting, bookmarks, notes, and drawings. • Search for text and look up definitions for words. The Guidebook contains all the information you need to use the software. To open the Guidebook, tap Help on the Reader command bar. Or, on a book page, tap and hold the book title, and then tap Help on the pop-up menu.
Reading a Book Each book consists of a cover page, an optional table of contents, and the pages of the book. Navigation options are listed at the bottom of the cover page. The first time you open a book, you might want to go to the first page or to the table of contents, if available.
Select text by dragging across the text on the page. Then tap an option on the pop-up menu: • Add Bookmark — When you add a bookmark to a book, a color-coded bookmark icon appears in the right margin. You can add multiple bookmarks to a book.
Use Pocket Internet Explorer to view Web or WAP pages: • During synchronization with your computer, download your favorite links and mobile favorites that are stored in the Mobile Favorites subfolder in Internet Explorer on your computer. • Connect to an Internet service provider (ISP) or network and browse the Web.
Synchronize your device and computer. Mobile favorites that are stored in the Mobile Favorites folder in Internet Explorer are downloaded to your device. If you did not specify an update schedule in step 3, you need to manually download content to keep the information updated on your computer and device.
mobile favorite, only the link is downloaded to your device—you need to connect to your ISP or network to view the content. For more information on synchronization, see ActiveSync Help on your computer. Using AvantGo Channels AvantGo is a free interactive service that gives you access to personalized content and thousands of popular websites.
back icon refresh icon home icon favorites icon To view mobile favorites and channels: Tap the favorites icon to display your list of favorites. Tap the page you want to view. The page that was downloaded the last time you synchronized with your computer appears.
To connect to and browse the Internet: • Tap the favorites icon and tap the favorite you want to view. • Tap View and tap Address Bar. In the address bar that appears at the top of the screen, enter the Web address that you want to see and tap Go.
Getting Connected Using Infrared Using Bluetooth Using Wi-Fi (802.11b) Creating a Modem Connection Creating an Ethernet Connection Creating a VPN Connection Ending a Connection Connecting Directly to an E-Mail Server Getting Help on Connecting...
You can use your device to exchange information with other mobile devices or with a computer, a network, or the Internet. You can use any of the following connection options: • Use the infrared (IR) port on your device to send and receive files between two devices.
Using Bluetooth To configure a Bluetooth device in a Pocket PC environment: From the lower-right corner of the Today screen, tap the Bluetooth icon, From the pop-up menu, select Bluetooth Manager. To establish a Bluetooth connection, tap New. Tap Explore a Bluetooth device. Tap the remote Bluetooth device that you want to connect.
define dedicated profiles for each environment. For example, you can create a configuration profile for your office headquarters, a branch office, and your home or SOHO network. If there are none listed then tap Add New Settings... Type in the network name.
Tap the Start button Settings Under My ISP or My Work Network, tap Add a new modem connection. Enter a name for the connection, such as ISP Connection. From the Select a modem list, select your modem type, and tap Next. If your modem type does not appear, try reinserting the modem card.
Insert the network card into your device. • If a network with a broadcast SSID is detected, the wireless network icon, and the New Network Detected bubble appear in the navigation bar. Go to step 3. • If a network with a broadcast SSID is not detected, skip to step 4. Tap The Internet or Work, depending to which type of network you are connecting.
Install the network card driver, if required. See the documentation that came with your network card. Insert the network card into your device. • If a network with a broadcast SSID is detected, the wireless network icon, and the New Network Detected bubble appear in the navigation bar.
Connecting Directly to an E-Mail Server You can set up a connection to an e-mail server so that you can send and receive e-mail messages by using a modem or network connection and Inbox on your device. NOTE: The ISP or network must use a POP3 or IMAP4 e-mail server and an SMTP gateway.
Specifications System Information Processor Memory Operating System Display Type Size Resolution Controls and Lights Navigation Scroll Dial Buttons: Lights: Appendix ® Intel XScale™ processor at 400 or 300 MHz 64- or 32-MB SDRAM ® 64- or 32-MB Intel StrataFlash™ ROM ®...
Expansion Slots Secure Digital Ports and Connectors Infrared Cradle/synchronization connector Audio Physical Dimensions: Length Width Height Weight Audio Audio controller Stereo conversion Record Microphone/speaker Headphone one Secure Digital card slot (3.3v) standard v1.2 (115 kbps) 26-pin connector stereo headphone connector 117.0 mm (4.61 inches) 122.4 mm (4.82 inches) with wireless antenna...
Power Supply Battery type: Main Backup AC adapter: Supply voltage Frequency Current consumption Output voltage Output current Environmental Temperature range: operating storage Thermal gradient: operating storage Relative humidity (maximum): operating storage Altitude (maximum): operating storage Maximum shock: operating Appendix 950-mAh lithium-ion removable, rechargeable battery (standard) 1800-mAh lithium-ion removable, rechargeable battery (optional)
• Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. 400 G 2.6 GRMS 3.41 GRMS...
EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at accessories.us.dell.com/sna/category.asp?category_id=4117. Most Dell computers are classified for Class B environments. However, the inclusion of certain options can change the rating of some configurations to Class A.
FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model number: HC02U • Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Appendix...
Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES-003) as Class B digital devices. To determine which classification (Class A or B) applies to your computer (or other Dell digital apparatus), examine all registration labels located on the bottom, side, or the back panel of your computer (or other digital apparatus).
This Dell device is classified for use in a typical Class B domestic environment. A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at Dell Inc. Products Europe BV, Limerick, Ireland. EN 55022 Compliance (Czech Republic Only) This device belongs to Class B devices as described in EN 55022, unless it is specifically stated that it is a Class A device on the specification label.
Australia and New Zealand VCCI Notice (Japan Only) Most Dell computers are classified by the Voluntary Control Council for Interference (VCCI) as Class B information technology equipment (ITE). However, the inclusion of certain options can change the rating of some configurations to Class A.
MIC Notice (Republic of Korea Only) To determine which classification (Class A or B) applies to your computer (or other Dell digital device), examine the Republic of Korean Ministry of Information and Communications (MIC) registration labels located on your computer (or other Dell digital device). The MIC label may be located separately from the other regulatory marking applied to your product.
MIC Class B Regulatory Label If the regulatory label includes the following marking, your computer is a Class B product. Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a 3-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.
PN–EN 60950:2000 i PN–EN 55022:2000. Appendix...
Output current: 2.41 A Wireless Regulatory Information The Dell™ Axim™ X3 device must be used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with the product. For country-specific approvals, see Radio approvals. Dell Inc. is not responsible for any radio or television interference caused by unauthorized modification of the device, or the substitution or attachment of connecting cables and equipment other than that specified by Dell Inc.
Hierbij verklaart Dell Inc. dat het toestel HC02U in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG Bij deze verklaart Dell Inc. dat deze HC02U voldoet aan de essentiële eisen en aan de overige relevante bepalingen van Richtlijn 1999/5/EC.
1999/5/CE. Spanish Por medio de la presente Dell Inc. declara que el HC02U cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva...
100 mW for frequencies between 2446.5 MHz and 2483.5 MHz (NOTE— Channels 10 through 13 inclusive operate in the band 2446.6 MHz to 2483.5 MHz) There are few possibilities for outdoor use: On private property or on the private property of public persons, use is subject to a preliminary authorization procedure by the Ministry of Defence, with maximum authorized power of 100 mW in the 2446.5–2483.5 MHz band.
This device must accept any interference that may cause undesired operation. NOTE—The radiated output power of this Dell Axim X3 device is far below the FCC radio frequency exposure limits. Nevertheless, the Dell Axim X3 device should be used in such a manner that the potential for human contact during normal operation is minimized.
• Consult the dealer or an experienced radio/TV technician for help. NOTE—This Dell Axim X3 device must be installed and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with the product. Any other installation or use will violate FCC Part 15 regulations.
Dell support site at support.dell.com. Contacting Dell To contact Dell electronically, you can access the following websites: •...
International Access Website and E-Mail Address Code Country Code City Code Anguilla General Support Antigua and Barbuda General Support Argentina (Buenos Website: www.dell.com.ar Aires) Tech Support and Customer Care International Access Code: 00 Sales Country Code: 54 Tech Support Fax...
Country (City) Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code Austria (Vienna) Website: support.euro.dell.com International Access E-mail: Code: 900 tech_support_central_europe@del l.com Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax...
Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code Bolivia General Support Brazil Website: www.dell.com/br International Access Customer Support, Technical Code: 00 Support Country Code: 55 Tech Support Fax City Code: 51 Customer Care Fax...
Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code Canada (North York, Online Order Status: Ontario) www.dell.ca/ostatus International Access AutoTech (automated technical Code: 011 support) TechFax Customer Care (Home Sales/Small Business) Customer Care (med./large...
Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: City Code: 592 firstname.lastname@example.org Tech Support Fax Home and Small Business Technical Support...
International Access Website and E-Mail Address Code Country Code City Code Colombia General Support Costa Rica General Support Czech Republic Website: support.euro.dell.com (Prague) E-mail: email@example.com International Access Technical Support Code: 00 Customer Care Country Code: 420 City Code: 2 TechFax...
Website and E-Mail Address Code Country Code City Code Dominican Republic General Support Ecuador General Support El Salvador General Support Finland (Helsinki) Website: support.euro.dell.com International Access E-mail: firstname.lastname@example.org Code: 990 E-mail Support (servers): Country Code: 358 Nordic_support@dell.com City Code: 9 Technical Support...
Country (City) Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code France (Paris) Website: support.euro.dell.com (Montpellier) E-mail: International Access support.euro.dell.com/fr/fr/emaild Code: 00 ell/ Country Code: 33 Home and Small Business City Codes: (1) (4)
Country (City) Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code Germany (Langen) Website: support.euro.dell.com International Access E-mail: Code: 00 tech_support_central_europe@del l.com Country Code: 49 Technical Support City Code: 6103 Home/Small Business Customer...
International Access E-mail: email@example.com Code: 001 Technical Support (Dimension™ Country Code: 852 and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (PowerApp™ and PowerVault™) Gold Queue EEC Hotline Customer Advocacy Large Corporate Accounts Global Customer Programs Medium Business Division...
Country (City) Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code Ireland Website: support.euro.dell.com (Cherrywood) E-mail: International Access firstname.lastname@example.org Code: 16 Technical Support Country Code: 353 U.K. Technical Support (dial City Code: 1 within U.K.
Country (City) Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code Italy (Milan) Website: support.euro.dell.com International Access E-mail: Code: 00 support.euro.dell.com/it/it/emaild ell/ Country Code: 39 Home and Small Business City Code: 02 Technical Support...
Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (Axim™) Technical Support outside of Japan (Axim) Faxbox Service 24-Hour Automated Order Service...
Country (City) Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code Korea (Seoul) Technical Support International Access Code: 001 Sales Country Code: 82 Customer Service (Seoul, Korea) City Code: 2 Customer Service (Penang, Malaysia) Switchboard Latin America...
Country (City) Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code Luxembourg Website: support.euro.dell.com International Access E-mail: email@example.com Code: 00 Technical Support (Brussels, Country Code: 352 Belgium) Home/Small Business Sales (Brussels, Belgium) Corporate Sales (Brussels,...
Country (City) Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code Mexico Customer Technical Support International Access Code: 00 Sales Country Code: 52 Customer Service Main Montserrat General Support Netherlands Antilles General Support Area Codes, Local Numbers, and Toll-Free Numbers...
Country (City) Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code Netherlands Website: support.euro.dell.com (Amsterdam) E-mail (Technical Support): International Access (Enterprise): Code: 00 firstname.lastname@example.org Country Code: 31 (Latitude): City Code: 20 email@example.com (Inspiron): firstname.lastname@example.org...
Code: 00 E-mail (Australia): email@example.com Country Code: 64 Home and Small Business Government and Business Sales Nicaragua General Support Norway (Lysaker) Website: support.euro.dell.com International Access E-mail Support (portable Code: 00 computers): Country Code: 47 firstname.lastname@example.org E-mail Support (desktop computers): email@example.com E-mail Support (servers): firstname.lastname@example.org...
Country (City) Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code Poland (Warsaw) Website: support.euro.dell.com International Access E-mail: Code: 011 email@example.com Country Code: 48 Customer Service Phone City Code: 22 Customer Care Sales...
Technical Support (Singapore) International Access Customer Service (Penang, Code: 005 Malaysia) Country Code: 65 Transaction Sales Corporate Sales South Africa Website: support.euro.dell.com (Johannesburg) E-mail: firstname.lastname@example.org International Access Technical Support Code: Customer Care 09/091 Sales Country Code: 27 City Code: 11...
Country (City) Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code Spain (Madrid) Website: support.euro.dell.com International Access E-mail: Code: 00 support.euro.dell.com/es/es/email dell/ Country Code: 34 Home and Small Business City Code: 91 Technical Support...
Country (City) Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code Sweden (Upplands Website: support.euro.dell.com Vasby) E-mail: email@example.com International Access E-mail Support for Latitude and Code: 00 Inspiron: Country Code: 46 Swefirstname.lastname@example.org City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com...
Country (City) Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code Switzerland Website: support.euro.dell.com (Geneva) E-mail: email@example.com International Access E-mail for French-speaking HSB Code: 00 and Corporate Customers: Country Code: 41 support.euro.dell.com/ch/fr/email dell/...
Country (City) Department Name or Service Area, International Access Website and E-Mail Address Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Customer Care website: Code: 00 support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: firstname.lastname@example.org Technical Support...
Technical Support Customer Service DellNet™ Service and Support Employee Purchase Program (EPP) Customers Financial Services website: www.dellfinancialservices.com Financial Services (lease/loans) Financial Services (Dell Preferred Accounts [DPA]) Business Customer Service and Technical Support Employee Purchase Program (EPP) Customers Projectors Technical Support...
Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard- of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support Area Codes, Local Numbers, and...
Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy...
The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.
We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.
Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows: •...
You must ship the products to Dell within 5 days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.
The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.
What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-...
If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price.
Dell company, you may return Dell Software and Peripherals products that are in as- new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if already paid. This refund will not include any shipping and handling charges shown on your packing slip or invoice;...
Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating...
Dell World Trade LP One Dell Way, Round Rock, TX 78682, USA Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)/ Dell Commercial do Brasil Ltda (CNPJ No. 03 405 822/0001-40) Avenida Industrial Belgraf, 400 92990-000 - Eldorado do Sul – RS - Brasil Dell Computer de Chile Ltda Coyancura 2283, Piso 3- Of.302,...
Glossary 8 0 2 . 1 1 ( W ) — A wireless technology standard for mid-range networking devices that allows for enabled devices to automatically recognize each other. L U E T O O T H ™ — A wireless technology standard for short-range (10 m [30 ft]) networking devices that allows for enabled devices to automatically recognize each other.
R A S — remote access server — A type of server that allows users to access a network from a remote location. R O M — read-only memory — Memory that stores data and programs that cannot be deleted or written to by the device. ROM, unlike RAM, retains its contents after you perform a reset.
Index ActiveSync about, 57 installing, 59 appointments scheduling, 63 audio Media player, 88 notifications, 74 AvantGo about, 96 battery charging, 24 main, 23 using and installing, 23 block recognizer, 44 Bluetooth settings, 55 books library, 89 Reader, 88 reading ebooks, 90 removing, 91 buttons about, 32...