Motorola MBP50 Faq
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Also See for MBP50:
- User manual (30 pages) ,
- Quick start manual (2 pages) ,
- Quick start manual (8 pages)
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MBP50
GENERAL QUESTIONS
How long do I need to fully charge my battery?
The Parent Unit is assembled with a built-in rechargeable battery pack (Lithium ion battery
1880mAh, to give up to 5 hours monitor operation), please charge it for 16 hours before initial use.
The battery is not a user-accessible item. Please contact the helpline if you think it needs replacing.
How does the night-vision function work?
The Baby Unit has 8 high-intensity infrared LEDs for picking up clear images in the dark. When the
built-in photo sensor on the top of the unit detects a low level of ambient light, the LEDs will
automatically activate and the screen on the Parent Unit will display in black and white. The Night
Vision Mode icon will be displayed at the top of the screen.
Do I need to register my Baby Unit to the Parent Unit?
No, the Baby Unit is pre-registered to your Parent Unit. You do not need to register it again unless
the Baby Unit loses its link with the Parent Unit. Please consult your User Guide should you need to
pair your units together again.
TROUBLE SHOOTING
Security
Is the signal between the Parent Unit and the Baby Unit secure?
Yes, the signal transmitted between the Baby Unit and Parent Unit is digitally secure and therefore
safe from unauthorized access.
Please contact our customer service team for queries, warranty, support or service related to the
product at +44(0) 844 557 0890 (UK - calls cost 7p per minute plus your telephone company's
standard access charge). Calling from ROI please dial +44(0) 8187 62092.
Email: support@motorolahome.com. Web support at
www.motorolastore.support/en
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Summary of Contents for Motorola MBP50
- Page 1 MBP50 GENERAL QUESTIONS How long do I need to fully charge my battery? The Parent Unit is assembled with a built-in rechargeable battery pack (Lithium ion battery 1880mAh, to give up to 5 hours monitor operation), please charge it for 16 hours before initial use.
- Page 2 Charging/Battery Why does the low battery light on the Parent Unit screen flash? Battery pack in the parent unit is running low. Connect the Parent Unit to the electrical outlet with the supplied power adapter for recharging. Why is the power indicator on the Parent Unit not coming on? Check whether the Parent Unit is powered on (green ON/OFF LED lit) Check that the pre-installed battery is not drained.
- Page 3 Audio I cannot hear sound or my baby cry from the Parent Unit The volume level in the parent unit may be set too low, increase the volume level of the parent unit. The parent unit and the baby unit may be out of range with each other. Reduce the distance between the units, but not closer than 3 feet.
- Page 4 How do I reduce noise interference on my Parent Unit? Your Baby and Parent Units may be too close. Move them farther apart. Make sure there is at least 3 to 6 feet (1 to 2 meters) between the 2 Units to avoid audio feedback. If the Baby Unit is too far away it may be out of range, try moving the Baby Unit closer to the Parent Unit.
- Page 5 Video/Picture What can I do if the video appears grainy? 1. Check that the area you wish to monitor is well lit. 2. If the zoom level is set to 2X, the video appears less sharp. Set it to 1X zoom. 3.
- Page 6 I cannot see the Video image on the Parent Unit The LCD brightness may be set too low or high. Try increasing or decreasing the brightness level. The Parent and Baby Unit may be out of range of each other. Reduce the distance between them. The battery pack may be drained.
- Page 7 Why am I getting a loud high pitched noise? Your Baby and Parent Units may be too close to one another. Move them farther apart. Make sure there is at least 1 to 2 metres between the 2 units to avoid audio feedback. Why is the talk back feature not working? Increase the volume on the Parent Unit.
- Page 8 My display shows “No Signal” even though both units are connected and powered on. What do I They are no longer paired and require re-registration. Select “add” at the camera menu screen on the display. Select a camera, 1, 2, 3, or 4. An LED on the display will blink and the display will show “press pair on cam”.