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Troubleshooting
The washer door will not open
1. Check that the main power switch is on.
2. Has the power supply been cut off ? Check
the house fuses (circuit breakers).
If the temperature in the drum exceeds 60 °C,
then the door lock will remain activated. The
door can be opened at any time with the
supplied key.
Opening the door in an emergency
WARNING!
The door may only be opened manually
if the electric power is cut and the
machine has been drained of water.
A First empty the water from the washing
machine. Press and hold the Stop button for
three seconds to pump out the water. If this
does not work the machine must be drained
manually. See Cleaning the trap and the
drainage pump in the "Care and cleaning"
chapter.
B Ensure that the main power switch is turned
off and that the plug has been removed from
the wall socket.
C Take the emergency door opening key (C)
(see fi gure in the section Dispenser) and
insert it into the slot on the right-hand side
of the washing machine door latch. The key
is attached on the back wall of the detergent
dispenser. Remove the detergent dispenser
from the washing machine and take the door
opening key.
D Push the tool downwards to open the washer
door.
After use, store the emergency door opening
key (C) in the dedicated compartment (B) (see
image in the section Dispenser).
The machine will not start
1. Is the washer door properly closed? Push it
fi rmly. Then press the Start button.
2. Is there power? Check the fuses and residual
current devices (circuit breakers) in the
building.
After power failure
Press the main power switch to resume the
current programme.
Wet washing still in the machine
A small load can under certain circumstances
cause imbalance Unbalance (see "Unbalance").
Rearrange the load and start the spin
programme, or load more washing and restart
the washing programme.
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