Capture Logs From Tv On Usb - Philips HFL3014/12 Series Professional Installation Manual

8.3 Capture logs from TV on USB

Sometimes if you would have a problem, it can be requested by the technical team to share a clone
file and logs of the issue you have reported.
To make logs you need to do following steps:

Create a new text file on a FAT32 formatted USB stick

Rename the "New Text Document.txt" file to "enable_log_to_usb.key"

Connect the USB to TV

Reproduce the problem you have

Send 456789 i+ (notification should be seen that it's safe to disconnect the USB), in case you
do not have a RC with digits you put the TV to STBY and power off the TV

After reproduction is done, disconnect the USB stick again from TV and zip the "logcat.log file"
added to the USB stick and share it with the technical team
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