Returning Items for Warranty Repair or Credit
Call Dell to obtain an authorization number, and write it clearly and
prominently on the outside of the box.
Include a copy of the invoice and a letter describing the reason for the
Include any accessories that belong with the item(s) being returned
(power cables, CDs, guides, and so on) if the return is for credit.
Pack the equipment to be returned in the original (or equivalent)
You are responsible for paying shipping expenses. You are also responsible
for insuring any product returned, and you assume the risk of loss during
shipment to Dell. Collect-on-delivery packages are not accepted.
Returns that are missing any of the preceding requirements will be refused
at our receiving dock and returned to you.
General EMC Guidelines
Shielded signal cables: Using shielded cables ensures that you
maintain the appropriate EMC classification for the intended
environment. For parallel printers, a cable is available from Dell
Computer Corporation. If you prefer, you can order a cable from Dell
Computer Corporation on the World Wide Web at
Protecting against electrostatic discharge: static electricity can harm
electronic components inside your computer. To prevent static
damage, discharge static electricity from your body before you touch
any of your computer's electronic components, such as a memory
module. You can do so by touching an unpainted metal surface on the
computer's I/O panel.