Modem And Internet Connection Problems - Dell Inspiron 1100 Owner's Manual

NOTE: If you do not
know which type of
connection to select,
contact your ISP .
NOTE: If you can
connect to your Internet
service provider (ISP),
your modem is
functioning properly. If
you are sure that your
modem is working
properly and you still
experience problems,
contact your ISP .
34 Setting Up Yo ur Computer
In the next window, click the appropriate option:
4
• If you do not have an ISP and want to select one, click Choose
from a list of Internet service providers (ISPs).
• If you have already obtained setup information from your ISP but
you did not receive a setup CD, click Set up my connection
manually.
• If you have a CD, click Use the CD I got from an ISP .
Click Next.
5
If you selected Set up my connection manually, continue to step 6.
Otherwise, follow the instructions on the screen to complete the
setup.
Click the appropriate option under How do you want to connect to
6
the Internet?, and then click Next.
Use the setup information provided by your ISP to complete the setup.
7
If you are having problems connecting to the Internet, see "Modem and
Internet Connection Problems." If you cannot connect to the Internet but
have successfully connected in the past, the ISP might have a service
outage. Contact your ISP to check the service status, or try connecting again
later.
Modem and Internet Connection
Problems
NOTICE: Connect the modem to an analog telephone wall jack only.
Connecting the modem to a digital telephone network damages the modem.
NOTICE: Modem and network connectors look similar. Do not plug a
telephone line into the network connector.
C
H E C K T H E T E L E P H O N E W A L L J A C K
the modem and connect it to a telephone. Listen for a dial tone. Ensure that you
have touchtone telephone service. Try connecting the modem to a different
telephone wall jack.
Slow connection speeds can be caused by telephone noise as well as by telephone
line or network conditions. Contact your telephone company or network
administrator for more information.
— Disconnect the telephone line from