Troubleshooting - Panasonic EH-NE12 Manual

Troubleshooting

Problem
During the hot air operation, cool air is
usually mixed, and even sparks appear.
(The spark is caused by the action of
thermoswitch as a protective device. It is
not a fault.)
The plug is abnormally overheating.
During operation, the unit outputs air
intermittently.
The cord is abnormally overheating.
Sparks appear in the ion outlet.
Abnormal noises appear in the ion outlet.
During operation, the unit doses not
output air, and the interior gets red.
During use, abnormal sounds and
vibration occur.
The main body and handle of the unit are
abnormally overheating.
The main body and handle of the unit are
deformed.
During use, the unit smells of burning.
If the problems still cannot be solved, contact the store where you purchased the unit or contact a service centre authorized by
Panasonic for repair.
Possible cause
•When dust blocks the air inlet and air outlet, the
thermoswitch will be started, and the cool air is
usually blown at the moment of start-up.
•The air inlet is blocked by hair or hand, etc.
The household outlet connected to the product
may be loose.
The cord is damaged.
The electrode is stained and causes abnormal
noises.
Action
•Clear away the
accumulated dust
(refer to P18 for the
direction).
•Do not block the air
inlet.
Please use a well-
conditioned household
outlet.
Immediately stop using
it.
Clean the parts in the
ion outlet (refer to P18
for the process).
Immediately stop using
it.
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