Dvd Drive Problems; Hard Drive Problems; E-Mail, Modem, And Internet Problems - Dell Dimension 8300 Series User Manual

DVD drive problems

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles
work in all DVD drives.
T
E S T T H E D R I V E W I T H A N O T H E R
that the original DVD is defective.
E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E
Computer. If the DVD drive is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
C — See the
L E A N T H E D I S C
To access help files, see page 32.
C
H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S

Hard drive problems

R C D —
U N H E C K I S K
Click the Start button and click My Computer.
1
Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties.
2
Click the Tools tab.
3
Under Error-checking, click Check Now.
4
Click Start.
5

E-Mail, Modem, and Internet Problems

NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while
it is connected to a digital telephone network.
C H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N
to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.)
Ensure that you hear a click when you insert the telephone line connector into the modem.
D V D — Insert another DVD to eliminate the possibility
Tell Me How
help file for instructions on cleaning your DVDs.
— See page 65.
— Verify that the telephone line is connected
— Click the Start button and click My
Solving Pr oblems
35