Keyboard Problems - Dell Dimension 2350 Owner's Manual

• Unintelligible characters print from the printer.
• The mouse pointer does not move or "stutters" when it moves.
• Messages appear stating that the computer is not operating at maximum performance.
• Errors occur and programs crash for no apparent reason.
• Nothing displays on the monitor.
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E M O V E A N Y R E C E N T L Y A D D E D H A R D W A R E T O S E E I F I T R E S O L V E S T H E
— If removing the hardware resolves the conflict, see the hardware documentation
C O N F L I C T
for configuration and troubleshooting instructions. If the problem persists, contact the hardware
manufacturer for technical assistance.
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H E C K Y O U R O P E R A T I N G S Y S T E M D O C U M E N T A T I O N F O R A D D I T I O N A L
T R O U B L E S H O O T I N G I N F O R M A T I O N
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H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S

Keyboard Problems

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E S T A R T T H E C O M P U T E R
• If the mouse is functioning, shut down the computer through the Start menu (see page 30).
After the computer shuts down, press the power button to restart the computer.
• If the computer does not respond to a keystroke or the mouse, press the power button for at
least 8 to 10 seconds until the computer turns off. Press the power button again to restart the
computer.
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H E C K T H E K E Y B O A R D C A B L E
• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see page 30), reconnect the keyboard cable as shown on the setup
diagram for your computer, and then restart the computer.
• Ensure that the keyboard cable is firmly connected to the computer.
• Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten
bent pins.
• Remove keyboard extension cables and connect the keyboard directly to the computer.
— See page 63.
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So l vi n g Pro b l em s
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