A Program Crashes Repeatedly; A Program Is Designed For An Earlier Windows Operating System; A Solid Blue Screen Appears; Other Software Problems - Dell Dimension 2350 Owner's Manual

A program crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy
disk or CD.
C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
websites with information that may help you solve the problem. Ensure that you properly installed
and configured the program. If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Windows operating system

R P C
U N T H E R O G R A M
Windows XP provides a Program Compatibility Wizard that configures a program so it runs in an
environment similar to non-Windows XP operating system environments.
Click the Start button, point to All Programs
1
Compatibility Wizard.
In the welcome screen, click Next.
2
Follow the instructions on the screen.
3

A solid blue screen appears

T
U R N T H E C O M P U T E R O F F
shutdown, press the power button for at least 8 to 10 seconds until the computer turns off. Press the
power button again to restart the computer. The chkdsk program automatically runs during the
start-up process. Follow the instructions on the screen.

Other software problems

C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E
M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N
B
A C K U P Y O U R F I L E S I M M E D I A T E L Y
installed, see the drive's documentation for instructions.
E
N S U R E T H A T Y O U H A V E N O T M A D E A N E R R O R W H I L E E N T E R I N G D A T A
program documentation to make sure that the values or characters you are entering are valid.
— Many software manufacturers maintain
W
O M P A T I B I L I T Y I Z A R D
→
Accessories, and then click Program
— If the computer does not respond to a keystroke or a proper
— If your computer has a CD-RW drive or a zip drive
—
— See the
So l vi n g Pro b l em s
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