Troubleshooting And Maintenance; Errors And Settlement - HYOSUNG MONiMAX8100T Operator's Manual

Chapter4. Receipt Printer (SPR60)

Troubleshooting and maintenance

► If errors occur in the printer, consult the troubleshooting table below. If still can't settle the trouble,
please contact with Hyosung TNS or the distributor.

Errors and settlement

► Error index
Errors
Print head
overheating
Abnormal voltage
Cutter error/paper
jam
Print head uplifting
Paper end
Calibration failure
Paper near end
Macro definition
execution status
Normal stand-by
status
<Note!>
In the default configuration, the printer will not stop printing when paper end, and the user could
change the default configuration as stop printing when paper end via KIOSK Utility software, and under
the new configuration, the error LED will flash and indicate paper end;
Printer executes the following activities when errors occur:
- Stop printing;
- Busy signal is available;
- Error LED flashes;
4-14
Temperature of the print head is too high.
Input voltage is too low or too high.
Cutter can't work normally or Paper jams.
Print head is uplifted.
Paper sensor detects paper end.
Marked paper calibration error.
Paper sensor detects paper near end.
In the execution of a macro definition.
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Description
Operator Manual
Error LED
200m
s