Grandstream Networks GXP-2140 User Manual page 11

NOTE: Your DNS Server needs to be configured correctly for this to work. Bicom Systems can
provide service to set up this for you.
Check if the DNS SRV is enabled in your PBXware
Contact your PBXware administrator to find out if the DNS SRV is enabled in your PBXware,
or if you have access to the PBXware you can check this yourself.
Open a new browser window and enter the IP address in order to access the PBXware web
administration login screen. Example: http://192.168.1.10.
Login to PBXware with your e-mail address and password.
Navigate to Settings: Servers. Click on the server corresponding edit button.
In Auto Provisioning group, make sure Use DNS SRV when possible: is set to Yes. If it is
set to No or N/A, set to Yes and click on the Save button.
NOTE: You must resave all your extensions configured for Auto Provisioning.
Make sure DNS server is configured to automatically route registration request to a PBXware
which is actually under another domain name, example: abc.bicomsystems.com.
Go to Authentication and press the Select button.
Press Edit button to edit User ID enter PBXware extension number. Example: 1003. Then
press the Ok button.
Go to Password and press the Edit button, enter secret of the extension as received in the e-
mail associated with this extension. Example: %3DfChBz59. Then press the Ok button.
Press the Back button twice, then press the Select button to Save Configuration.
Auto provisioning process will start during phone reboot process, phone will pickup
appropriate configuration file from PBXware. If everything is done as above described, you
should have successfully registered your phone to PBXware. Dial *123 to verify registration.
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