Before Calling For Service; Troubleshooting Guide; Normal Operating Sounds - U-Line UANB115 User Manual & Service Manual

USER GUIDE
Troubleshooting

BEFORE CALLING FOR SERVICE

If you think your U-Line product is malfunctioning, read
the CONTROL OPERATION section to clearly understand
the function of the control.
If the problem persists, read the NORMAL OPERATING
SOUNDS and TROUBLESHOOTING GUIDE sections below
to help you quickly identify common problems and
possible causes and remedies. Most often, this will resolve
the problem without the need to call for service.
If your product needs service, please go to
www.U-Line.com and navigate to the Find a Servicer page
to locate a U-Line Authorized servicer. If your product is in
warranty please make sure to register it at
www.U-Line.com/u-lineregistration. If you have any
issues following this process you can contact the U-Line
Corporation by phone at +1.414.354.0300
If you call, you will need your product Model and Serial
Numbers. This information appears on the Model and Serial
number plate located on the interior of your product, most
often placed on the ceiling.

NORMAL OPERATING SOUNDS

All models incorporate rigid foam insulated cabinets to
provide high thermal efficiency and maximum sound
reduction for its internal working components. Despite this
technology, your model may make sounds that are
unfamiliar.
Normal operating sounds may be more noticeable because
of the unit's environment. Hard surfaces such as cabinets,
wood, vinyl or tiled floors and paneled walls have a
tendency to reflect normal appliance operating noises.
Listed below are common refrigeration components with a
brief description of the normal operating sounds they
make. NOTE: Your product may not contain all the
components listed.
• Compressor: The compressor makes a hum or pulsing
sound that may be heard when it operates.
Troubleshooting
• Evaporator: Refrigerant flowing through an evaporator
may sound like boiling liquid.
• Condenser Fan: Air moving through a condenser may
be heard.
• Running Water: As your unit continues to produce
ice you will hear water flowing into the collection
chambers and running through the evaporator.

TROUBLESHOOTING GUIDE

DANGER
!
ELECTROCUTION HAZARD. Never attempt to
repair or perform maintenance on the unit
before disconnecting the main electrical power.
Troubleshooting - What to check when problems occur:
Problem Possible Cause and Remedy
Unit Does Not No electrical supply. Plug unit in or
Operate. check
Electronic circuit breaker.
Display Blank.
Display If display shows error "dr", check to
Showing Error make sure door is sealing correctly.
Code. Make sure to close door completely. If
sealing the door
does not clear the error, contact U-Line
service for more information.
Unit Develops The unit is exposed to excessive
Condensation humidity.
on External Moisture will dissipate as humidity
Surfaces. levels decrease.
Poor Ice Unit may not be level. Check if unit is
Quality. level.
Ice maker system may be dirty. Clean
the ice maker.
No Ice Ensure water is being supplied to the
Production. unit.
Verify the ice making unit is turned on.
Not Enough Ensure the condenser coil is clean and
Ice. free of any dirt or lint build-up.
Water in Ice Drain may be restricted, ensure drain
Bin. is free of foreign debris.
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