Faqs - K-Mate BTH090 User Manual

Don't expose the product to cold areas. It may damage the internal circuit

board.
Don't try to disassemble the product as it may get damaged if you are not

professional.
Don't let it fall down onto the floor or other hard surfaces. The internal

circuit might get damaged.
Don't use intensive chemical products or detergent to clean the product.

Don't scratch the surface with sharp things.

 Don't use this product during strenuous exercise. It may get damaged by
sweat.
In case the product doesn't function properly, send it to the store you bought
it. The staff will help you to solve the problem
 FAQs
1.What does it mean when red LED flashes instead of blue LED?
Battery is low power, need to be recharged.
2.Why is the red LED off when charging?
a) Please make sure the charging device connect with headset well;
b) The battery may dry up. Please charge the battery for 30 minutes, and
then the red LED will be ON.
3. Why can't I hear the sound on the headset?
c) Make sure the headset has been switched on;
d) Make sure the volume is not too low or muted;
e) Make sure the headset connects with the mobile phone correctly;
f) Make sure the distance between the headset and the cell phone is in the
available Bluetooth range.
4. Why can't I hear the sound clearly on the headset?
a) Make sure the mobile phone is in the strong signal area;
b) Make sure the headset is in the available range of this product.
5. Why the pause/play, last/next song not function when playing music?
Make sure your Bluetooth device supports AVRCP (Audio/Video Remote
Control profile)
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