Ford Flex 2018 Owner's Manual page 438

Issue
A hotspot is not The hotspot was defined
listed in the list as a hidden network.
of available
networks.
SYNC 3 is not SYNC 3 does not
seen when currently provide a
searching for hotspot.
Wi-Fi networks
from your phone
or other devices.
Software down- Poor signal strength, too
load takes too far from the hotspot,
long. hotspot is supporting
multiple connections,
slow Internet connection
or other problems.
SYNC 3 seems It is possible that there is
to connect with no new software. The
a hotspot and connected hotspot may
the signal be a managed one and it
strength is requires either a
excellent but subscription or agreeing
the software is to the terms and condi-
not being tions.
updated.
Flex (TP3) , enUSA, Edition date: 201801, Second Printing
SYNC
Wi-Fi Issues
Possible cause
435
3
Possible solution
Please set the network to visible and try
again.
SYNC 3 currently does not provide a
hotspot.
Check the signal quality (under network
details), if SYNC 3 indicates good or excel-
lent, test with another high-speed equipped
hotspot where the environment is more
predictable.
Test the connection with another device, if
the hotspot requires a subscription, you
may contact the service provider.