Ford Flex 2016 Owner's Manual

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2016 FLEX Owner's Manual

owner.ford.com

ford.ca

November 2015

First Printing

Owner's Manual

Flex

Litho in U.S.A.

GA8J 19A321 AA

Table of Contents

Troubleshooting

Summary of Contents for Ford Flex 2016

Page 1 2016 FLEX Owner’s Manual owner.ford.com ford.ca November 2015 First Printing Owner’s Manual Flex Litho in U.S.A. GA8J 19A321 AA...
Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2015 All rights reserved. Part Number: 20150925152634...
Page 4: Table Of Contents
Side Airbags.............45 Symbols Glossary..........7 Safety Canopy ..........46 Data Recording..........9 Crash Sensors and Airbag Indicator..47 California Proposition 65......11 Airbag Disposal..........48 Perchlorate............11 Ford Credit............11 Keys and Remote Controls Replacement Parts Recommendation........11 General Information on Radio Frequencies..........49 Special Notices..........12 Remote Control..........49 Mobile Communications Equipment.............12...
Page 5 Table of Contents Voice Control............74 Information Displays Cruise Control..........74 General Information........97 Information Display Control.......74 Information Messages........105 Heated Steering Wheel........74 Climate Control Pedals Manual Climate Control......114 Adjusting the Pedals........75 Automatic Climate Control - Vehicles With: Premium AM/FM/CD....115 Wipers and Washers Automatic Climate Control - Vehicles With: Sony Audio System.......117 Windshield Wipers.........76 Hints on Controlling the Interior...
Page 6 Table of Contents Rear Parking Aid..........177 Starting and Stopping the Engine Active Park Assist.........178 Rear View Camera........182 General Information........147 Ignition Switch..........147 Cruise Control Keyless Starting..........147 Principle of Operation.........185 Starting a Gasoline Engine.......148 Using Cruise Control........185 Engine Block Heater........151 Using Adaptive Cruise Control....186 Fuel and Refueling Driving Aids Safety Precautions........153...
Page 7 Table of Contents Post-Crash Alert System......225 Adjusting the Headlamps......257 Removing a Headlamp......258 Customer Assistance Changing a Bulb...........258 Getting the Services You Need....226 Bulb Specification Chart......261 In California (U.S. Only)......227 Changing the Engine Air Filter....263 The Better Business Bureau (BBB) Auto Line Program (U.S.
Page 8 Table of Contents Transmission Code Designation.....301 Appendices Capacities and Specifications - 3.5L End User License Agreement....388 Duratec............302 Capacities and Specifications - 3.5L Ecoboost ..........305 Audio System General Information........310 Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio......311 Audio Unit - Vehicles With: Premium AM/ FM/CD............315 Audio Unit - Vehicles With: Sony AM/FM/ CD..............316...
Page 9 Flex (), enUSA, First Printing...
Page 10: Introduction
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.
Page 11 Introduction Brake system Front airbag Cabin air filter Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Hazard warning flashers Child seat lower anchor Heated rear window Child seat tether anchor Heated windshield Cruise control E71340 Interior luggage compartment...
Page 12: Data Recording
Parking brake Additionally, when your vehicle is in for service or repair, Ford Motor Company, Ford of Canada, and service and repair Power steering fluid facilities may access or share among them data for vehicle improvement purposes.
Page 13 If you do not want other government authorities or other Ford or its vendors to receive this third parties acting with lawful information, do not activate the authority. Other parties may seek to service.
Page 14: California Proposition 65
Genuine Ford replacement collision parts meet our (U.S. Only) stringent requirements for fit, finish, Ford Credit offers a full range of financing structural integrity, corrosion protection and lease plans to help you acquire your and dent resistance. During vehicle vehicle.
Page 15: Special Notices
We do not recommend or endorse the use covered by the Ford Warranty. For...
Page 16: Export Unique Options
Introduction WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 17: Environment
Environment PROTECTING THE ENVIRONMENT You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. Flex (), enUSA, First Printing...
Page 18: Child Safety
Child Safety GENERAL INFORMATION WARNINGS consult your pediatrician to make sure your See the following sections for directions child seat is appropriate for your child, and on how to properly use safety restraints is compatible with and properly installed for children. in your vehicle.
Page 19: Installing Child Restraints
Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Use a child safety seat Infants or Children weighing 40 lb (18 kg) or less (sometimes called an toddlers (generally age four or younger). infant carrier, convertible seat, or toddler seat).
Page 20 Child Safety Use a child safety seat (sometimes called • For second-row seating positions, an infant carrier, convertible seat, or adjust the recliner slightly to improve toddler seat) for infants, toddlers or child seat fit. If needed, remove the children weighing 40 lb (18 kg) or less head restraints.
Page 21 Child Safety Position the child safety seat in a seat with a combination lap and shoulder belt. E142531 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) E142529 for that seating position until you hear 2.
Page 22 Child Safety Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.
Page 23 Child Safety E146523 E146522 4. Insert the belt tongue into the proper buckle (the buckle closest to the 2. After positioning the child safety seat direction the tongue is coming from) in the proper seating position, grasp the for that seating position until you hear shoulder belt and lap belt together a snap and feel the latch engage.
Page 24 Child Safety Note: Unlike the standard seatbelt, the necessary to remove the remaining inflatable seatbelt's unique lap portion locks slack that will exist once the extra the child seat for installation. The ability for weight of the child is added to the child the shoulder portion of the belt to move restraint.
Page 25 Child Safety Using Lower Anchors and Tethers Second-row bucket seats and third-row for CHildren (LATCH) passenger side WARNINGS Never attach two child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death.
Page 26 Child Safety Attach LATCH lower attachments of the Combining Seatbelt and LATCH Lower child seat only to the anchors shown. Anchors for Attaching Child Safety Seats Use of Inboard Lower Anchors from the When used in combination, either the Outboard Seating Positions (Center seatbelt or the LATCH lower anchors may Seating Use) be attached first, provided a proper...
Page 27 Child Safety Second row bench seats and third row Placement of the tether strap passenger side • Second row outboard seat positions: Route the child safety seat tether strap over the seatback, under the head restraint and between the head restraint posts.
Page 28: Booster Seats
Child Safety 4. Tighten the child safety seat tether Second row bucket (40/40) strap according to the manufacturer's instructions. If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.
Page 29 Child Safety Types of Booster Seats Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 4 feet 9 inches (1.45 meters) tall, are greater than age four (4) and less than age twelve (12), and between 40 pounds (18 kilograms) and 80 pounds (36 kilograms) and upward to...
Page 30: Child Restraint Positioning
Child Safety Children and booster seats vary in size and the ideal fit (center) to a shoulder belt shape. Choose a booster that keeps the uncomfortably close to the neck and a lap belt low and snug across the hips, shoulder belt that could slip off the never up across the stomach, and lets you shoulder.
Page 31 Child Safety WARNINGS WARNINGS the way back. When possible, all children Never let a passenger hold a child on age 12 and under should be properly his or her lap while your vehicle is restrained in a rear seating position. If all moving.
Page 32: Child Safety Locks
Child Safety Recommendations for attaching child safety restraints for children Use any attachment method as indicated below by X LATCH LATCH Safety belt Safety belt Safety belt Combined (lower (lower and top and LATCH only Restraint weight of anchors anchors tether (lower Type...
Page 33 Child Safety The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock. Right-Hand Side Turn clockwise to lock and counterclockwise to unlock.
Page 34: Seatbelts
Seatbelts PRINCIPLE OF OPERATION WARNINGS When possible, all children 12 years old and under should be properly WARNINGS restrained in a rear seating position. Always drive and ride with your Failure to follow this could seriously seatback upright and the lap belt increase the risk of injury or death.
Page 35: Fastening The Seatbelts
Seatbelts The safety belt pretensioners and rear inflatable safety belts are designed to activate in frontal, near-frontal and side crashes, and in rollovers. The safety belt pretensioners at the front seating positions are designed to tighten the safety belts firmly against the occupant’s body when activated.
Page 36 Seatbelts Pregnant women should always wear their Vehicle Sensitive Mode seatbelt. The lap belt portion of a This is the normal retractor mode, which combination lap and shoulder belt should allows free shoulder belt length be positioned low across the hips below adjustment to your movements and the belly and worn as tight as comfort will locking in response to vehicle movement.
Page 37 Seatbelts 3. Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the seatbelt is now in the automatic locking mode. How to Disengage the Automatic Locking Mode Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle...
Page 38 Seatbelts How does the rear inflatable seatbelt The fully inflated belt's increased diameter system work? more effectively holds the occupant in the appropriate seating position, and spreads WARNING crash forces over more area of the body than regular seatbelts. This helps reduce If the rear inflatable seatbelt has pressure on the chest and helps control deployed, it will not function again.
Page 39: Seatbelt Height Adjustment
Seatbelts Seatbelt Extension Assembly Adjust the height of the shoulder belt so the belt rests across the middle of your WARNINGS shoulder. Do not use extensions to change the fit of the shoulder belt across the torso. Do not use extensions with an inflatable seatbelt.
Page 40: Seatbelt Reminder
Seatbelts Conditions of operation If... Then... The driver's safety belt is not buckled The safety belt warning light illuminates 1- before the ignition switch is turned to the 2 minutes and the warning chime sounds on position... 4-8 seconds. The driver's safety belt is buckled while the The safety belt warning light and warning indicator light is illuminated and the chime turn off.
Page 41 Seatbelts If... Then... You and the front seat passenger buckle The Belt-Minder feature will not activate. your safety belts before you switch the ignition on or less than 1–2 minutes elapse after you switch the ignition on... You or the front seat passenger do not The Belt-Minder feature activates, the buckle your safety belts before your vehicle safety belt warning light illuminates and a...
Page 42: Child Restraint And Seatbelt Maintenance
Seatbelts 3. For the seating position you are Ford Motor Company recommends that switching off, buckle then unbuckle the all safety belt assemblies in use in vehicles safety belt three times at a moderate involved in a crash be replaced. However, speed, ending in the unbuckled state.
Page 43: Personal Safety System
Personal Safety System How Does the Personal Safety The Personal Safety System provides an System Work? improved overall level of frontal crash protection to front seat occupants and is The Personal Safety System can adapt the designed to help further reduce the risk of deployment strategy of the safety devices airbag-related injuries.
Page 44: Supplementary Restraints System
Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION system and are designed to work with the safety belts to help protect the driver and WARNINGS right front passenger from certain upper Airbags do not inflate slowly or body injuries.
Page 45: Driver And Passenger Airbags
Supplementary Restraints System Proper Driver and Front Passenger DRIVER AND PASSENGER Seating Adjustment AIRBAGS WARNING WARNINGS National Highway Traffic Safety Never place your arm or any objects Administration (NHTSA) over an airbag module. Placing your recommends a minimum distance arm over a deploying airbag can of at least 10 inches (25 centimeters) result in serious arm fractures or other between an occupant’s chest and the...
Page 46: Front Passenger Sensing System
Supplementary Restraints System This system works with sensors that are part of the front passenger seat and seatbelt to detect the presence of a properly-seated occupant and determine if the front passenger frontal airbag should be enabled (may inflate) or not. E142846 Children must always be properly restrained.
Page 47 Supplementary Restraints System • When the front passenger sensing • When the front passenger sensing system disables (will not inflate) the system enables the front passenger front passenger frontal airbag, the frontal airbag (may inflate), the passenger airbag status indicator will passenger airbag status indicator will illuminate the OFF lamp and stay lit to illuminate the ON lamp and remain...
Page 48: Side Airbags
In certain sideways crashes, the person with disabilities, contact the Ford airbag on the side affected by the crash Customer Relationship Center. See will be inflated. The airbag was designed...
Page 49: Safety Canopy
Supplementary Restraints System WARNINGS All occupants of your vehicle including the driver should always • Crash sensors and monitoring system wear their safety belts even when an with readiness indicator. See Crash airbag supplemental restraint system and Sensors and Airbag Indicator (page curtain airbag is provided.
Page 50: Crash Sensors And Airbag Indicator
Supplementary Restraints System CRASH SENSORS AND AIRBAG INDICATOR WARNING Modifying or adding equipment to the front end of the vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system, increasing the risk of injury. Do not modify the front end of the vehicle.
Page 51: Airbag Disposal
Supplementary Restraints System If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a crash. The fact that the safety belt pretensioners or front airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the...
Page 52: Keys And Remote Controls
Keys and Remote Controls Note: If you are in range, the remote control GENERAL INFORMATION ON will operate if you press any button RADIO FREQUENCIES unintentionally. This device complies with Part 15 of the Intelligent Access (If Equipped) FCC Rules and with Industry Canada license-exempt RSS standard(s).
Page 53 Keys and Remote Controls The intelligent access key also contains a removable key blade that you can use to unlock your vehicle. You can also use the key blade to lock and unlock the glove compartment. Slide the release on the back of the remote control to release the key blade, then pull the blade out.
Page 54 Keys and Remote Controls Integrated Keyhead Transmitter E142432 2. Twist a thin coin under the tab hidden E138619 behind the key blade head to remove Twist a thin coin in the slot of the the battery cover. Do not use the key transmitter near the key ring to remove blade to remove the cover or you could the battery cover.
Page 55 Keys and Remote Controls The horn sounds and the direction The remote start system does not work if indicators flash. We recommend you use any of the following occur: this method to locate your vehicle, rather • The ignition is on. than using the panic alarm.
Page 56: Replacing A Lost Key Or Remote Control
Keys and Remote Controls Memory Feature Note: If you remote start your vehicle with (If Equipped) an integrated keyhead transmitter, you must You can use the remote control to recall switch the ignition on before driving your memory settings for the driver seat, power vehicle.
Page 57: Mykey
MyKey • Driver assist features, if equipped on PRINCIPLE OF OPERATION your vehicle, are forced on: parking aid, blind spot information system (BLIS), MyKey allows you to program keys with cross traffic alert, lane departure restricted driving modes to promote good warning and forward collision warning driving habits.
Page 58: Creating A Mykey
MyKey • Various vehicle speed minders can be CREATING A MYKEY set. Once you select a speed, it will be shown in the display, followed by an Use the information display to create a audible tone when the preselected MyKey: vehicle speed is exceeded.
Page 59: Clearing All Mykeys
MyKey Note: You can clear or change your MyKey CLEARING ALL MYKEYS settings at any time during the same key cycle as you created the MyKey. Once you You can clear or change your MyKey have switched the vehicle off, however, you settings using the information display will need an admin key to change or clear control on the steering wheel.
Page 60: Checking Mykey System Status
MyKey You can find information on programmed CHECKING MYKEY SYSTEM MyKey(s) using the information display STATUS control on the steering wheel. See Information Displays (page 97). To find information on programmed MyKey(s), press the left arrow button to access the main menu and scroll to: Message Description Settings...
Page 61: Using Mykey With Remote Start Systems
Ford-approved, aftermarket remote start USING MYKEY WITH REMOTE systems. If you choose to install a remote START SYSTEMS start system, see an authorized dealer for a Ford-approved remote start system. MyKey is not compatible with non MYKEY TROUBLESHOOTING Condition Potential Causes I cannot create a MyKey.
Page 62 MyKey Condition Potential Causes I lost a key. Program a spare key. See Passive Anti-Theft System (page 70). MyKey distances do not accumulate. • The MyKey user is not using the MyKey. • An admin key holder cleared the MyKeys and created new MyKeys.
Page 63: Locks
Locks Press and hold both the lock and unlock LOCKING AND UNLOCKING buttons on the remote control for three seconds to change between driver door or You can use the power door lock control all doors unlock mode. The direction or the remote control to lock and unlock indicators will flash twice to indicate a your vehicle.
Page 64 Locks Opening a Rear Door From the At the Liftgate Inside Press the exterior liftgate release button on the top of the liftgate pull-cup handle. Pull the interior door handle twice to See Manual Liftgate (page 63). unlock and open a rear door. The first pull unlocks the door and the second pull Smart Unlocks for Integrated opens the door.
Page 65 Locks Enabling or Disabling Autolock and To override smart unlock, lock your vehicle Autounlock after you have closed all doors by: • Using the keyless entry keypad. You can switch autounlock and autolock • Pressing the lock button on another on or off independently of each other.
Page 66: Manual Liftgate
Locks Switch the ignition off. The horn MANUAL LIFTGATE (If Equipped) sounds indicating programming is complete. WARNINGS Illuminated Entry It is extremely dangerous to ride in a cargo area, inside or outside of a The interior lamps and some exterior vehicle.
Page 67: Power Liftgate
Locks Opening the Liftgate POWER LIFTGATE (If Equipped) Manually WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed.
Page 68 Locks • The ignition is on and the transmission With the Outside Control Button is not in park (P). Opening the Liftgate • The battery voltage is below the minimum operating voltage. Unlock the liftgate with the remote control or power door unlock control. •...
Page 69 Locks Note: Once the liftgate has stopped moving, you can also manually move it to the desired height. 3. Press and hold the liftgate control button on the liftgate until you hear a tone, indicating programming is complete. Note: You can only use the liftgate control button to program the height.
Page 70: Keyless Entry
Locks When Opening Note: Allow the power system to open the liftgate. Manually pushing or pulling the The system stops when it detects an liftgate may activate the system s obstacle obstacle and a tone sounds. Once you detection feature and stop the power remove the obstacle, you can continue to operation or reverse its direction.
Page 71 Locks Recalling Memory Positions (If You can use the keypad to do the Equipped) following: • Lock or unlock the doors. The programmed entry codes recall driver memory positions as follows: • Program and erase user codes. • Entry code 1 recalls driver 1 memory •...
Page 72 Locks Unlocking All Doors Enter the factory-set code or your personal code, then press 3·4 on the keypad within five seconds. Unlocking Only the Driver Door Enter the factory-set or your personal five-digit code. You must press each number within five seconds of each other. The interior lamps illuminate.
Page 73: Security
Note: Your vehicle comes equipped with two integrated keyhead transmitters or two Note: The system is not compatible with intelligent access keys. non-Ford aftermarket remote start systems. The integrated keyhead transmitter Use of these systems may result in vehicle functions as a programmed ignition key...
Page 74: Anti-Theft Alarm
Security You must have two previously Programming a Spare Intelligent programmed coded keys and the new Access Key unprogrammed key readily accessible. See See your authorized dealer to have your authorized dealer to have the spare additional keys programmed to your key programmed if two previously vehicle.
Page 75: Steering Wheel
Steering Wheel ADJUSTING THE STEERING ADJUSTING THE STEERING WHEEL - VEHICLES WITH: WHEEL - VEHICLES WITH: MANUAL ADJUSTABLE POWER ADJUSTABLE STEERING COLUMN STEERING COLUMN Note: Make sure that you are sitting in the WARNING correct position. See Sitting in the Correct Do not adjust the steering wheel Position (page 123).
Page 76: Audio Control
Steering Wheel End of Travel Position AUDIO CONTROL The steering column sets a stopping You can operate the following functions position just short of the end of the column with the control: position to prevent damage to the steering column. A new stopping position sets if the steering column encounters an object when tilting or telescoping.
Page 77: Voice Control
Steering Wheel Type 2 VOICE CONTROL (If Equipped) E173609 Phone mode. E173611 Voice recognition. See Cruise Control (page 185). See your SYNC information. INFORMATION DISPLAY CRUISE CONTROL CONTROL Type 1 E173617 See Information Displays (page 97). HEATED STEERING WHEEL E173610 Equipped) See your SYNC information.
Page 78: Pedals
Pedals (If Equipped) ADJUSTING THE PEDALS WARNING Never use the controls while your feet are on the accelerator and brake pedals and the vehicle is moving. You can find the control on the left side of the steering column. Press and hold the appropriate side of the control to move the pedals.
Page 79: Wipers And Washers
Wipers and Washers Note: Clean the windshield and wiper WINDSHIELD WIPERS blades if they begin to leave streaks or smears. If that does not resolve the issue, Note: Fully defrost the windshield before install new wiper blades. See Changing you switch the windshield wipers on. the Wiper Blades (page 256).
Page 80: Windshield Washers
Wipers and Washers Use the rotary control to adjust the Press the end of the wiper lever to activate sensitivity of the rain sensor. Set the the washer: control to low sensitivity, and the wipers • A brief press causes a single wipe will turn on when the rain sensor detects without washer fluid.
Page 81 Wipers and Washers Rear Window Washer E208498 Rotate and hold the control to the top or bottom position to activate the rear washer. The control returns to the 2 or 0 position when you release it. Rear Camera Washer (If Equipped) Operating the rear washer also operates the rear camera washer.
Page 82: Lighting
Lighting GENERAL INFORMATION LIGHTING CONTROL Condensation in Lamp Assemblies Exterior lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.
Page 83: Autolamps
Lighting Push the lever away from you again or pull the lever toward you to switch the high beam off. Headlamp Flasher E158778 E163268 When the lighting control is in the Slightly pull the lever toward you and autolamps position, the headlamps release it to flash the headlamps.
Page 84: Instrument Lighting Dimmer
Lighting The headlamps will not turn on by wiper HEADLAMP EXIT DELAY activation: You can set the delay time to keep the • During a single wipe. headlamps on for up to three minutes after • When the wipers are on to clear washer you switch off the ignition.
Page 85: Daytime Running Lamps
Lighting Note: If the system detects a blockage such DAYTIME RUNNING LAMPS as bird droppings, bug splatter, snow or ice, Equipped) and you do not observe changes, the system will go into low beam mode until you clear the blockage. A message may also appear WARNING in the instrument cluster display noting the Always remember to switch your...
Page 86: Front Fog Lamps
Lighting Activating the System FRONT FOG LAMPS Switch on the system using the information display and autolamps. See Information Displays (page 97). Switch the lighting control to the autolamps position. See Autolamps (page 80). Manually Overriding the System E156823 Pull the lighting control toward you to switch the fog lamps on.
Page 87: Direction Indicators
Lighting DIRECTION INDICATORS E163272 • To operate the left-hand direction indicator, push the lever down until it stops. • To operate the right-hand direction indicator, push the lever up until it stops. • To manually cancel direction indicator operation, push the lever again in either direction.
Page 88: Ambient Lighting
Lighting Front Row Map Lamps • Any door is open. • You press and hold the top of the instrument lighting dimmer switch past the first detent. • You press any of the remote entry controls and the ignition is in the off position.
Page 89: Windows And Mirrors
Windows and Mirrors Overriding the Bounce-Back Feature POWER WINDOWS WARNING WARNINGS When you override the bounce-back Do not leave children unattended in feature the window will not reverse your vehicle and do not let them play if it detects an obstacle. Take care with the power windows.
Page 90: Exterior Mirrors
Windows and Mirrors Power-Folding Mirrors EXTERIOR MIRRORS (If Equipped) Power Exterior Mirrors WARNING Do not adjust the mirrors when your vehicle is moving. E163060 Note: Moving the mirrors 10 or more times within one minute, or repeated folding and unfolding of the mirrors while holding the control down during full travel, may disable the system to protect the motors from overheating.
Page 91 Windows and Mirrors Heated Exterior Mirrors See Heated Windows and Mirrors (page 121). Memory Mirrors (If Equipped) You can save and recall the mirror positions through the memory function. See Memory Function (page 128). Puddle Lamps (If Equipped) The lamps on the bottom part of the mirror housing light when you use your transmitter to unlock the doors or when you open a door.
Page 92: Interior Mirror
Windows and Mirrors Rotate the sun visor toward the side INTERIOR MIRROR window and extend it rearward for extra shade. WARNING Illuminated Vanity Mirror Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products.
Page 93 Windows and Mirrors Opening and Closing the Moonroof E163063 Press and release the SLIDE control to open the moonroof. The moonroof will stop short of the fully opened position. Note: This position helps to reduce wind noise or rumbling which may happen with the moonroof fully open.
Page 94: Instrument Cluster
Instrument Cluster Note: Cluster shown in standard measure GAUGES – metric clusters similar. E212029 Tachometer. Information Display. See General Information (page 97). Speedometer. Fuel Gauge. Flex (), enUSA, First Printing...
Page 95: Warning Lamps And Indicators
Instrument Cluster E217329 Left information display. See General Information (page 97). Speedometer. Right information display. See your SYNC information. Adaptive Cruise Control (If Equipped) WARNING LAMPS AND The speed control system INDICATORS indicator light changes color to E144524 indicate what mode the system The following warning lamps and is in: See Using Adaptive Cruise Control indicators will alert you to a vehicle...
Page 96 Instrument Cluster Airbag Readiness WARNING Driving your vehicle with the warning If this light fails to illuminate lamp on is dangerous. A significant when you switch the ignition on, decrease in braking performance continues to flash or remains on, may occur. It will take you longer to stop it indicates a malfunction.
Page 97 Instrument Cluster Engine Oil High Beam If it illuminates with the engine It will illuminate when you switch running or when you are driving, the high beam headlamps on. It this indicates a malfunction. will flash when you use the Stop your vehicle as soon as it is safe to headlamp flasher.
Page 98: Audible Warnings And Indicators
Instrument Cluster Powertrain Malfunction/Reduced Normally, the service engine soon light will Power stay on until the engine is cranked, then turn itself off if no malfunctions are Illuminates when a powertrain present. However, if after 15 seconds the or an AWD fault has been service engine soon light blinks eight times, detected.
Page 99 Instrument Cluster Keyless Warning Alert (If Equipped) Sounds the horn twice when you exit your vehicle with the intelligent access key, after the last door is closed and your keyless vehicle is in RUN, indicating your vehicle is still on. Headlamps On Warning Chime Sounds when you remove the key from the ignition and open the driver's door and you...
Page 100: Information Displays
Information Displays Information Display Controls GENERAL INFORMATION (Type 1) WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
Page 101 Information Displays Note: Some options may appear slightly • Trip 1 & 2 different or not at all if the items are • Fuel Economy optional. • Information • Settings Trip 1 & 2 Trip 1 & 2 Speedometer Trip distance Average fuel economy Elapsed trip time Hold OK to Reset...
Page 102 Information Displays Information Information Intelligent AWD MyKey® Distance (if key is programmed) — Distance traveled when a programmed key is in use. MyKey® Information — Number of MyKeys and admin keys programmed) Coolant Temp. — The engine coolant indicator will change colors indicating: blue for cool, gray for normal and red for hot.
Page 103 Information Displays Settings Auto Highbeam Autolamp Delay Autolamp Delay Compass Display Calibrate Set Zone DTE calculation Normal or Towing Easy Entry/Exit Locks Autolock Autounlock Remote Unlock All Doors or Driver's First Oil Life Reset Set to XXX% Power Liftgate Switch Enabled or Switch Disabled Remote Start Climate Control Auto or Last...
Page 104 Information Displays Settings Volume Limiter Do Not Disturb Clear MyKeys Hold OK to Clear All MyKeys • Press the left arrow button to exit a Information Display Controls menu. (Type 2) • Press and hold the left arrow button at any time to return to the main menu display (escape button).
Page 105 Information Displays Display Mode Option 1 XXX mi (km) to empty, Fuel gauge and Total odometer Option 2 Round tachometer, Fuel gauge and Total odometer Option 3 Round tachometer, Engine coolant temp gauge, Fuel gauge and Total odometer Option 4 Digital speedometer, Fuel gauge and Total odometer Regardless of display mode chosen, when you use the SelectShift Automatic trans-...
Page 106 Information Displays Elapsed trip time Note: Press and hold OK to reset the currently displayed trip information. When you switch off your vehicle the timer stops and restarts when you restart your Trip distance vehicle. Shows the accumulated trip distance. Fuel Economy Average fuel economy Use the left or right arrow buttons to...
Page 107 Information Displays Settings driver setting choices. Note: Some items are optional and may In this mode, you can configure different not appear. Settings Vehicle Drive Handling in D Comfort, Normal or Sport Control Handling in S Normal or Sport Auto Engine Off DTE Calcula- Normal or Towing tion...
Page 108: Information Messages
Information Displays Settings Create Hold OK to Create MyKey MyKey 911 Assist Always On or User Selectable Traction Control Max Speed Choose desired speed or off Speed Minder Volume On or Off Limiter Do Not Always On or User Selectable Disturb MyKey On or Off...
Page 109 Information Displays Certain messages need to be confirmed before you can access the menus. Adaptive Cruise Control Message Action Adaptive Cruise A radar malfunction is preventing the adaptive cruise from Malfunction engaging. See Using Adaptive Cruise Control (page 186). Adaptive Cruise Not Conditions exist such that the adaptive cruise cannot function Available properly.
Page 110 Information Displays Automatic Engine Shutdown Message Action Engine Shuts Off In The engine is getting ready to shut off. {seconds to shut off:#0} Seconds Engine Shut Off For Fuel The engine has shut off to help increase fuel economy. Economy Engine Shuts Off in The engine is getting ready to shut off.
Page 111 Information Displays Battery and Charging System Message Action Check Charging System The charging system needs servicing. If the warning stays on or continues to come on, contact an authorized dealer as soon as possible. Turn Power Off To Save The battery management system determines that the battery Battery is at a low state of charge.
Page 112 Information Displays Brake System Message Action Brake Fluid Level Low The brake fluid level is low and the brake system should be inspected immediately. See Brake Fluid Check (page 253). Check Brake System The brake system needs servicing. Stop the vehicle in a safe place.
Page 113 Information Displays Fuel Message Action Fuel Level Low An early reminder of a low fuel condition. Check Fuel Fill Inlet The fuel fill inlet may not be properly closed. Keys and Intelligent Access Message Action To START Press Brake A reminder to press the brake while starting your vehicle. No Key Detected The key is not detected by the system.
Page 114 Information Displays Message Action Washer Fluid Level Low The washer fluid is low and needs to be refilled. Transport Mode Contact Indicates that your vehicle is still in Transport mode. This may Dealer not allow some features to operate properly. Contact an authorized dealer.
Page 115 Information Displays Park Aid Message Action Check Park Aid The system has detected a condition that requires service. Contact your authorized dealer. See Rear Parking Aid (page 177). Check Rear Park Aid The system has detected a condition that requires service. Contact your authorized dealer.
Page 116 Information Displays Tire Pressure Monitoring System Message Action Tire Pressure Low One or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 288). Tire Pressure Monitor The tire pressure monitoring system is malfunctioning. If the Fault warning stays on or continues to come on, contact an authorized dealer.
Page 117: Climate Control
Climate Control MANUAL CLIMATE CONTROL E210700 Power: Press to switch the system on and off. When the system is off, it prevents outside air from entering the vehicle. Air distribution control: Adjust to turn airflow from the windshield, instrument panel, or footwell vents on or off. You can distribute air through the following combinations: windshield, windshield/floor, panel, panel/floor, and floor.
Page 118: Automatic Climate Control - Vehicles With: Premium Am/Fm/Cd
Climate Control Temperature control: Controls the temperature of the air circulated in your vehicle. Rear fan speed control: Adjust the volume of air circulated to the rear of the passenger compartment. Rear passenger temperature control: Adjust the temperature to the rear of the passenger compartment.
Page 119 Climate Control MY TEMP: Adjust the temperature setting on the driver side. This control also adjusts the passenger side temperature when you switch off dual zone mode. Power and Fan Speed Control: Press to switch the system on and off. When the system is off, it prevents outside air from entering the vehicle.
Page 120: Automatic Climate Control - Vehicles With: Sony Audio System
Climate Control Note: You can switch temperature units AUTOMATIC CLIMATE between Fahrenheit and Celsius. See your CONTROL - VEHICLES WITH: SYNC information. SONY AUDIO SYSTEM E210702 Defrost: Select to distribute air through the windshield air vents. Air distribution to the instrument panel and footwell vents turns off. You can also use this setting to defrost and clear the windshield of a thin covering of ice.
Page 121: Hints On Controlling The Interior Climate
Climate Control A/C: Press to switch the air conditioning on or off. Air conditioning cools your vehicle using outside air. To improve the time to reach a comfortable temperature in hot weather, drive with the windows open until you feel cold air through the air vents.
Page 122 Climate Control Note: If you select AUTO during hot outside temperatures, or when the inside of the vehicle is hot, the system automatically uses recirculated air to maximize interior cooling. When the interior reaches the selected temperature, the system automatically switches to using outside air.
Page 123 Climate Control Recommended Settings for Cooling Vehicle with manual climate control Vehicle with automatic climate control Adjust the fan speed to the center Press the AUTO button. setting. Adjust the temperature control to the Adjust the temperature control to the midway point of the cold settings.
Page 124: Rear Passenger Climate Controls
Climate Control REAR PASSENGER CLIMATE CONTROLS E210706 Fan speed control: Adjust the volume of air circulated in the vehicle. Air distribution control: Adjust the control to turn airflow from the instrument panel or footwell vents on or off. You can distribute air through any combination of these vents.
Page 125: Cabin Air Filter
Climate Control Heated Exterior Mirror REMOTE START (If Equipped) (If Equipped) When you switch the heated rear window The remote start feature allows you to on, the heated exterior mirrors will pre-condition the interior of your vehicle. automatically turn on. The climate control system works to Note: Do not remove ice from the mirrors achieve comfort according to your...
Page 126: Seats
Seats We recommend that you follow these SITTING IN THE CORRECT guidelines: POSITION • Sit in an upright position with the base of your spine as far back as possible. WARNINGS • Do not recline the seatback more than Sitting improperly, out of position or 30 degrees.
Page 127 Seats The head restraints consist of: WARNINGS Install the head restraint properly to An energy absorbing head help minimize the risk of neck injury restraint. in the event of a crash. Two steel stems. Guide sleeve adjust and release Note: Adjust the seatback to an upright button.
Page 128 Seats Installing the Head Restraint Third-row head restraints (if equipped) Align the steel stems into the guide sleeves and push the head restraint down until it locks. Second-row outboard seat head restraints E190836 The head restraints consist of: An energy absorbing head restraint.
Page 129: Manual Seats
Seats E190838 Recline Adjustment E144727 WARNING Adjust the seatback to an upright Before returning the seatback to its driving or riding position. original position, make sure that 2. Pivot the head restraint forward toward cargo or any objects are not trapped your head to the desired position.
Page 130: Power Seats
Seats Lumbar Adjustment POWER SEATS (If Equipped) (If Equipped) WARNINGS Do not adjust the driver's seat or seatback when your vehicle is moving. Adjusting your seatback while your vehicle is in motion may cause loss of control of your vehicle. Do not place cargo or any objects behind the seatback before returning it to the original position.
Page 131: Memory Function
Seats Power Lumbar (If Equipped) E205043 Saving a PreSet Position Switch the ignition on. 2. Adjust the memory features to your desired position. 3. Press and hold the desired preset button until you hear a single tone. You can save up to two preset memory E138648 positions.
Page 132: Rear Seats
Seats Linking a PreSet Position to your REAR SEATS Remote Control or Intelligent Access Key Fob Adjusting the Rear Seats Your vehicle can save the preset memory Second Row Seats positions for up to two remote controls. WARNINGS With the ignition on, move the memory Always drive and ride with your positions to the desired positions.
Page 133 Seats Moving the Seats Backward and Note: When you turn the ignition off, the Forward (If equipped) power fold feature works until the battery saver turns it off after 10 minutes. You can reactivate the power seats by pressing the unlock button on the remote entry key fob or by using the unlock procedure on the keyless entry keypad.
Page 134 Seats E190845 E209848 Lift the handle located on the side of 3. To return the seatback to the floor from the seat. The seatback will fold flat. the tumbled position, rotate the seat down until you hear it latching to the floor.
Page 135 Seats Third Row Seat Exit E209849 3. Lift the seatback toward the rear of the E209850 vehicle, and rotate the seatback until Pull on the strap located on the back you hear a click, locking it in the upright of the second row seat. This will fold position.
Page 136 Seats Stowing the Third Row Seat Note: Do not use the seat anchors as cargo tie downs. Note: Remove all objects from the seat and stowage tub. Objects in the seat or stowage tub may cause serious damage to the seat upholstery and cause improper seat function.
Page 137 Seats 2. To return the seatback to the upright position, pull the red strap. Then, while holding the red strap, pull the long strap located on the seatback to raise the seatback. 3. Pull the head restraints up to their normal positions.
Page 138 Seats E209855 Press to return the seat to the normal seating position. Press to stow the seat into the tub floor. Press the top of the button to fold down the seatback. Press the bottom portion of the button to put the seat into the tailgate position Press to select either right-hand seat, the left-hand seat or both.
Page 139: Heated Seats
Seats E146322 Press the heated seat symbol to cycle through the various heat settings and off. More indicator lights indicate warmer E209856 settings. HEATED SEATS Second Row Heated Seats (If Equipped) (If Equipped) Front Seats WARNING Persons who are unable to feel pain WARNING to the skin because of advanced age, People who are unable to feel pain...
Page 140: Climate Controlled Seats
Seats Note: You must switch the ignition on to use this feature. E146322 Press the heated seat symbol to cycle through the various heat settings and off. E146322 More indicator lights indicate warmer Press the heated seat symbol to cycle settings.
Page 141: Universal Garage Door Opener
Universal Garage Door Opener (If Equipped) HomeLink Wireless Control System WARNINGS Make sure that the garage door and security device are free from obstruction when you are programming. Do not program the system with the vehicle in the garage. E142657 Do not use the system with any The universal garage door opener replaces garage door opener that does not...
Page 142 Universal Garage Door Opener (If Equipped) To program additional buttons, repeat Steps 1 – 4. For questions or comments, please contact HomeLink at www.homelink.com, www.youtube.com/HomeLinkGentex or 1-800-355-3515. Programming Your Garage Door Opener Motor E142658 With your vehicle parked outside of the Note: You may need a ladder to reach the garage, turn your ignition to the on unit and you may need to remove the cover...
Page 143 Universal Garage Door Opener (If Equipped) Gate Operator / Canadian Press and hold the outer two function Programming buttons simultaneously for approximately 20 seconds until the Canadian radio-frequency laws require indicator lights above the buttons flash transmitter signals to “time-out” (or quit) rapidly.
Page 144 Universal Garage Door Opener (If Equipped) Press and hold the previously programmed Genie button on the hand-held transmitter for 10 seconds. The indicator light will change from red to red and green. 2. Press the same button twice to confirm the change.
Page 145 Universal Garage Door Opener (If Equipped) 5. Press and hold the previously programmed button on the visor for 2 seconds. Repeat this step up to 3 times until the garage door moves. Programming is now complete. Clearing a HomeLink Device To erase programming from the three HomeLink buttons press and hold the two outer HomeLink buttons until the indicator...
Page 146: Auxiliary Power Points
Auxiliary Power Points 12 Volt DC Power Point Locations Power points may be in the following WARNINGS locations: Do not plug optional electrical • Inside the center console. accessories into the cigar lighter socket. Incorrect use of the cigar • On the rear of the center console.
Page 147 Auxiliary Power Points When the indicator light on the power point • On: The power point is working, the ignition is on and a device is plugged • Off: The power point is off, the ignition is off or no device is plugged in. •...
Page 148: Storage Compartments
Storage Compartments Second Row Center Console CENTER CONSOLE Equipped) Stow items in the cup holder carefully as items may become loose during hard braking, acceleration or crashes, including hot drinks which may spill. Available console features include: E211667 Cup holder. Armrest.
Page 149: Overhead Console
Storage Compartments Flip the console lid forward, then lift off the Freezer: Briefly press and hold FREEZE. cover to open the cooling compartment. Both indicator lights will illuminate when Make sure to replace the cover after using the freezer is active. The temperature will it.
Page 150: Starting And Stopping The Engine
Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH (If Equipped) WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground cover.
Page 151: Starting A Gasoline Engine
Starting and Stopping the Engine Ignition Modes STARTING A GASOLINE ENGINE When you start the engine, the idle speed increases. This helps to warm up the engine. If the engine idle speed does not slow down automatically, have your vehicle checked by an authorized dealer. Note: You can crank the engine for a total of 60 seconds without the engine starting before the starting system temporarily...
Page 152 Starting and Stopping the Engine Note: The engine may continue cranking for up to 15 seconds or until it starts. Note: If you cannot start the engine on the first try, wait for a short period and try again. Vehicles with Keyless Start Note: Do not touch the accelerator pedal.
Page 153 Starting and Stopping the Engine Within 20 seconds of switching the engine Automatic Engine Shutdown Override off, press the brake pedal and press the Note: You cannot permanently switch off push button ignition switch. After 20 the automatic shutdown feature. When you seconds, you can no longer start your switch it off temporarily, it turns on at the vehicle if it does not detect a valid passive...
Page 154: Engine Block Heater
Starting and Stopping the Engine Stopping the Engine When Your Important Ventilating Information Vehicle is Moving If you stop your vehicle and then leave the engine idling for long periods, we WARNING recommend that you do one of the Switching off the engine when the following: vehicle is still moving will result in a •...
Page 155 Starting and Stopping the Engine We recommend that you do the following The heater uses 0.4 to 1.0 kilowatt-hours for a safe and correct operation: of energy per hour of use. The system does not have a thermostat. It achieves •...
Page 156: Fuel And Refueling
Fuel and Refueling • Automotive fuels can be harmful or SAFETY PRECAUTIONS fatal if swallowed. Fuel such as gasoline is highly toxic and if WARNINGS swallowed can cause death or Do not overfill the fuel tank. The permanent injury. If fuel is swallowed, pressure in an overfilled tank may call a physician immediately, even if no cause leakage and lead to fuel spray...
Page 157: Fuel Quality
Fuel and Refueling • Fuels containing the octane booster FUEL QUALITY additive, methylcyclopentadienyl manganese tricarbonyl (MMT). Choosing the Right Fuel • Leaded fuel (using leaded fuel is prohibited by law). The use of fuels with metallic compounds such as methylcyclopentadienyl manganese tricarbonyl (commonly known as MMT), which is a manganese-based fuel additive, will impair engine...
Page 158: Refueling
Fuel and Refueling Filling a Portable Fuel Container When refueling the vehicle fuel tank from a fuel container, do the following: Use the following guidelines to avoid Fully open the fuel tank filler door until electrostatic charge build-up, which can it engages.
Page 159 Fuel and Refueling WARNINGS Do not try to pry open or push open the capless fuel system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others. Do not remove the fuel pump nozzle from its fully inserted position when refueling.
Page 160: Fuel Consumption
Fuel and Refueling E206912 4. Operate the fuel pump nozzle within the area shown. E139202 Note: When you insert the correct size fuel E119081 pump nozzle a spring loaded inhibitor will open. 5. Slightly raise the fuel pump nozzle and then slowly remove it.
Page 161: Emission Control System
Fuel and Refueling • The usable capacity of the fuel tank is 4. Subtract your initial odometer reading the amount of fuel that can be added from the current odometer reading. into the tank after the gauge indicates To calculate L/100 km (liters per 100 empty.
Page 162 When the service engine soon If you use anything other than Ford, indicator illuminates, the OBD-II Motorcraft or Ford-authorized parts for system has detected a maintenance replacements or for service malfunction.
Page 163 Fuel and Refueling 4. Driving through deep water—the Your vehicle may not pass the I/M test if electrical system may be wet. the service engine soon indicator is on or not working properly (bulb is burned out), You can correct these temporary or if the OBD-II system has determined malfunctions by filling the fuel tank with that some of the emission control systems...
Page 164: Transmission
Transmission Reverse (R) AUTOMATIC TRANSMISSION With the gearshift lever in reverse (R), your WARNINGS vehicle moves backward. Always come to a complete stop before shifting into and Always set the parking brake fully out of reverse (R). and latch the gearshift in park (P). Turn the ignition to the off position Neutral (N) and remove the key whenever you leave...
Page 165 Transmission In order to prevent the engine from running You can achieve extensive manual control at too low an RPM, which may cause it to by moving the gearshift lever to the sport stall, SelectShift still automatically makes (S) position. some downshifts if it has determined that •...
Page 166 Transmission Brake-Shift Interlock WARNINGS Do not drive your vehicle until you verify that the brake lamps are working. When doing this procedure, you will be taking your vehicle out of park (P) which means your vehicle can roll freely. To avoid unwanted vehicle movement, always fully set the parking brake prior to doing this procedure.
Page 167 Transmission Automatic Transmission Adaptive Learning This feature may increase durability and provide consistent shift feel over the life of your vehicle. A new vehicle or transmission may have firm shifts, soft shifts or both. This operation is considered normal and does not affect function or durability of the transmission.
Page 168: All-Wheel Drive
All-Wheel Drive (If Equipped) Note: When an AWD system fault is USING ALL-WHEEL DRIVE present, the warning Check AWD displays in the information display. The AWD system All-wheel drive uses all four wheels to is not functioning correctly and defaults to power the vehicle.
Page 169 This condition may versus all-terrain) as those originally display an AWD OFF message in the provided by Ford. The recommended tire information display. If there is an AWD OFF and wheel size may be found on either the...
Page 170 All-Wheel Drive (If Equipped) Driving In Special Conditions With If Your Vehicle Goes Off the Edge of the Pavement All-Wheel Drive (AWD) • If your vehicle goes off the edge of the AWD vehicles are equipped for driving on pavement, slow down, but avoid severe sand, snow, mud and rough roads and have brake application, ease the vehicle operating characteristics that are...
Page 171 All-Wheel Drive (If Equipped) Sand Note: Do not rock the vehicle for more than a few minutes or damage to the Most of the time traction control improves transmission and tires may occur or the tire traction by managing wheel slip engine may overheat.
Page 172 If you must drive through high water, drive land-use regulations and responsibilities slowly. Traction or brake capability may in our nations wilderness areas. Ford Motor be limited. Company joins the U.S. Forest Service and When driving through water, determine the the Bureau of Land Management in depth;...
Page 173 For this reason, Ford cables, then it is critical that you drive Motor Company strongly recommends that cautiously. Keep speeds down, allow for...
Page 174 All-Wheel Drive (If Equipped) Failure to maintain your vehicle properly may void the warranty, increase your repair cost, reduce vehicle performance and operational capabilities and adversely affect driver and passenger safety. Frequent inspection of vehicle chassis components is recommended if the vehicle is subjected to off-highway usage.
Page 175: Brakes
Brakes Brake Assist GENERAL INFORMATION Brake assist detects when you brake Note: Occasional brake noise is normal. If rapidly by measuring the rate at which you a metal-to-metal, continuous grinding or press the brake pedal. It provides continuous squeal sound is present, the maximum braking efficiency as long as you brake linings may be worn-out.
Page 176: Parking Brake
Brakes PARKING BRAKE WARNING Always set the parking brake fully and make sure the transmission is locked in park (P). Failure to set the parking brake and engage park could result in vehicle roll-away, property damage or bodily injury. To set the parking brake, press the parking brake pedal down to its fullest extent.
Page 177: Traction Control
Traction Control Using the Information Display PRINCIPLE OF OPERATION Controls The traction control system helps avoid You can switch this feature off or on in the drive wheel spin and loss of traction. information display. See General If your vehicle begins to slide, the system Information (page 97).
Page 178: Stability Control
Stability Control If a driving condition activates either the PRINCIPLE OF OPERATION stability control or the traction control system you may experience the following WARNINGS conditions: Vehicle modifications involving • The stability and traction control light braking system, aftermarket roof flashes.
Page 179: Using Stability Control
Stability Control E72903 Vehicle without stability control skidding off its intended route. Vehicle with stability control maintaining control on a slippery surface. USING STABILITY CONTROL The system automatically turns on each time you switch the ignition on. You cannot switch the stability control and roll stability control systems off, but when you shift into reverse (R), the systems deactivate.
Page 180: Parking Aids
Parking Aids Note: The sensing system cannot be turned PRINCIPLE OF OPERATION off when a MyKey is present. See Principle of Operation (page 54). WARNINGS Note: If you attach certain add-on devices To help avoid personal injury, please such as a trailer or bike rack, the rear sensing read and understand the limitations system may detect that add-on device and of the system as contained in this...
Page 181: Active Park Assist
Parking Aids ACTIVE PARK ASSIST (If Equipped) WARNINGS Designed to be a supplementary park aid, this system may not work in all conditions. This system cannot replace the driver’s attention and judgment. The driver is responsible for avoiding hazards and maintaining a safe distance and speed, even when the system is in use.
Page 182 Parking Aids The system may not function correctly if • The front bumper or side sensors are something passes between the front damaged or obstructed (front bumper bumper and the parking space (a cover). pedestrian or cyclist) or if the edge of the •...
Page 183 Parking Aids Automatic Steering into Parking Note: You should drive your vehicle within Space 5 ft (1.5 m) and as parallel to the other vehicles as possible while passing a parking Note: If vehicle speed exceeds 22 mph space. (35 km/h) or the maneuver is interrupted Note: The system always offers the last (driver input is detected), the system detected parking space (for example, if your...
Page 184 Parking Aids Certain vehicle conditions can also If a problem occurs with the system, a deactivate the system, such as: warning message is displayed, followed by a chime. Occasional system messages • Traction control has activated on a may occur in normal operation. For slippery or loose surface.
Page 185: Rear View Camera
Parking Aids The system does not position your vehicle where I want in the space The tires may not be installed or maintained correctly (not inflated correctly, improper size, or of different sizes). A repair or alteration has changed detection capabilities. A parked vehicle has a high attachment (salt sprayer, snowplow, moving truck bed, etc).
Page 186 Parking Aids Note: The reverse sensing system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects. The system uses three types of guides to help you see what is behind your vehicle: •...
Page 187 Parking Aids The fixed and active guidelines fade in and The system uses red, yellow and green out depending on the steering wheel highlights that appear on top of the video position. The active guidelines do not image when any of the sensing systems display when the steering wheel position detect an object.
Page 188: Cruise Control
Cruise Control Setting the Cruise Speed PRINCIPLE OF OPERATION Drive to desired speed. Cruise control lets you maintain a set 2. Press and release SET+. speed without keeping your foot on the accelerator pedal. You can use cruise 3. Take your foot off the accelerator control when your vehicle speed is greater pedal.
Page 189: Using Adaptive Cruise Control
Cruise Control Switching Cruise Control Off WARNINGS Do not use tire sizes other than those Press and release OFF when the system recommended because this can is in stand by mode or switch the ignition affect the normal operation of the off.
Page 190 Cruise Control Setting the Adaptive Cruise Speed Note: The brakes may emit noise when applied by the system. Drive to desired speed. When a vehicle ahead of you enters the 2. Press and release SET+. same lane or a slower vehicle is ahead in the same lane, the vehicle speed adjusts 3.
Page 191 Cruise Control Setting the Gap Distance Note: It is your responsibility to select a gap appropriate to the driving conditions. E164805 The selected gap appears in the information display as shown by the bars E173611 in the graphic. You can select four gap You can decrease or increase the distance settings.
Page 192 Cruise Control Automatic Cancellation When you override the system, the green indicator light The system does not operate below E144529 illuminates and the lead vehicle 12 mph (20 km/h). An audible warning graphic does not show in the information sounds and the automatic braking releases display.
Page 193 Cruise Control The radar sensor has a limited field of In these cases the system may brake late vision. It may not detect vehicles at all or or unexpectedly. You should stay alert and detect a vehicle later than expected in intervene if necessary.
Page 194 Cruise Control The following table lists possible causes and actions for this message displaying. Cause Action The surface of the radar in the grille is dirty Clean the grille surface in front of the radar or obstructed in some way. or remove the object causing the obstruc- tion.
Page 195: Driving Aids
Driving Aids Note: When a vehicle passes quickly BLIND SPOT INFORMATION through the blind spot zone, typically fewer SYSTEM (If Equipped) than two seconds, the system does not trigger. WARNING Using the System To help avoid injuries, NEVER use the Blind Spot Information System as a The Blind Spot Information System turns replacement for using the interior...
Page 196 Driving Aids System Sensor Blockage Note: Do not apply bumper stickers and/or repair compound to these areas, this can WARNING cause degraded system performance. To help avoid injuries, NEVER use the If the system detects a degraded Blind Spot Information System as a performance condition, a message warning replacement for using the interior of a blocked sensor will appear in the...
Page 197: Cross Traffic Alert
Driving Aids Switching the System Off and On CROSS TRAFFIC ALERT You can temporarily switch the Blind Spot Equipped) Information System off in the information display. See General Information (page WARNING 97). When the Blind Spot Information To help avoid personal injury, NEVER System switches off, you will not receive use the Cross Traffic Alert system as alerts and the information display shows...
Page 198 Driving Aids E142440 In this first example, the left sensor is only partially obstructed; zone coverage to the right is nearly maximized. E142441 Flex (), enUSA, First Printing...
Page 199 Driving Aids Zone coverage also decreases when parking at shallow angles. Here, the left sensor is mostly obstructed; zone coverage on that side is severely limited. System Lights, Messages and Audible Alerts E142442 The Cross Traffic Alert illuminates an amber alert indicator in the outside mirror on the side of your vehicle the approaching vehicle is coming from.
Page 200: Steering
Driving Aids Switching the System Off and On The following are other situations that may limit the Cross Traffic Alert performance: You can temporarily switch Cross Traffic • Stationary or slow moving vehicles. Alert off in the information display. See •...
Page 201: Collision Warning System
Driving Aids Your vehicle has an electric power steering COLLISION WARNING SYSTEM system. There is no fluid reservoir. No (If Equipped) maintenance is required. If your vehicle loses electrical power while PRINCIPLE OF OPERATION you are driving, electric power steering assistance is lost.
Page 202 Driving Aids The warning system sensitivity can be adjusted to one of three possible settings by using the information display control. See General Information (page 97). Note: If collision warnings are perceived as being too frequent or disturbing then the warning sensitivity can be reduced, though the manufacturer recommends using the highest sensitivity setting where possible.
Page 203 Driving Aids Cause Action The surface of the radar in the grille is dirty Clean the grille surface in front of the radar or obstructed in some way or remove the object causing the obstruc- tion The surface of the radar in the grille is clean Wait a short time.
Page 204: Load Carrying
You must place loads directly on the crossbars fitted to the roof rack side rails. When using the roof rack system, we recommend that you use genuine Ford accessory crossbars specifically designed for your vehicle. Make sure that you securely fasten the load.
Page 205 Load Carrying performance. Before loading your Base Curb Weight - is the weight vehicle, familiarize yourself with of the vehicle including a full tank the following terms for of fuel and all standard determining your vehicle’s weight equipment. It does not include ratings, with or without a trailer, passengers, cargo, or optional from the vehicle’s Tire Label or...
Page 206 Load Carrying Example only: WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space E210944...
Page 207 Load Carrying Cargo Weight - includes all Certification Label. The label shall weight added to the Base Curb be affixed to either the door hinge Weight, including cargo and pillar, door-latch post, or the door optional equipment. When towing, edge that meets the door-latch trailer tongue load or king pin post, next to the driver seating weight is also part of cargo weight.
Page 208 Load Carrying Example only: E198828 WARNING Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. E143819 Flex (), enUSA, First Printing...
Page 209 Load Carrying GCW (Gross Combined Weight) Tongue Load or Fifth Wheel - is the Gross Vehicle Weight plus King Pin Weight - refers to the the weight of the fully loaded amount of the weight that a trailer trailer. pushes down on a trailer hitch. GCWR (Gross Combined Examples: For a 5000 pound Weight Rating) - is the maximum...
Page 210 Load Carrying 1. Locate the statement "The *Suppose your vehicle has a combined weight of occupants 1400-pound (635-kilogram) cargo and cargo should never exceed and luggage capacity. You decide XXX kg or XXX lb." on your to go golfing. Is there enough load vehicle’s placard.
Page 211 Load Carrying be: 635 kilograms - (2 x 99 Special Loading Instructions kilograms) - (12 x 45 kilograms) = for Owners of Pick-up Trucks 635 - 198 - 540 = -103 kilograms. and Utility-type Vehicles You will need to reduce the load WARNING weight by at least 240 pounds (104 kilograms).
Page 212: Towing
Towing Load Placement TOWING A TRAILER To help minimize how trailer WARNINGS movement affects your vehicle Do not exceed the GVWR or when driving: the GAWR specified on the • Load the heaviest items closest certification label. to the trailer floor. Towing trailers beyond the •...
Page 213: Trailer Sway Control
Turning off trailer sway control increases the risk of loss of vehicle below. control, serious injury or death. Ford Note: Make sure to take into does not recommend disabling this feature consideration trailer frontal area.
Page 214 Towing Your vehicle may tow a trailer maximum trailer weight listed for provided the maximum trailer your vehicle configuration on the weight is less than or equal to the following chart. Powertrain and Maximum GCWR Maximum trailer trailer class weight 3.5L TiVCT front- 6,900 lb (3,131 kg) 2,000 lb (907 kg)
Page 215: Essential Towing Checks
Towing Trailer Towing Connector ESSENTIAL TOWING CHECKS (Vehicles with a Trailer Towing Package and 7–Pin Connector) Follow these guidelines for safe towing: • Do not tow a trailer until you drive your vehicle at least 1000 miles (1600 kilometers). • Consult your local motor vehicle laws for towing a trailer.
Page 216 Towing Hitches Always connect the safety chains to the hook retainers of your vehicle hitch. Do not use a hitch that either clamps onto To connect the safety chains, cross them the bumper or attaches to the axle. under the trailer tongue and allow enough Distribute the trailer load so 10-15% of the slack for turning tight corners.
Page 217 Towing Before Towing a Trailer Practice turning, stopping and backing up to get the feel of your vehicle-trailer combination before starting on a trip. When turning, make wider turns so the trailer wheels clear curbs and other obstacles. When Towing a Trailer •...
Page 218: Transporting The Vehicle
Water may dollies or flatbed equipment to tow your contaminate the rear axle lubricant, which vehicle. Do not tow with a slingbelt. Ford is not a normal maintenance inspection Motor Company has not approved a item unless there is a possibility of a leak slingbelt towing procedure.
Page 219: Towing The Vehicle On Four Wheels
Towing Recreational Towing It is acceptable to have your front-wheel drive vehicle towed from the front if using Note: Put your climate control system in proper wheel lift equipment to raise the recirculated air mode to prevent exhaust front wheels off the ground. When towing fumes from entering the vehicle.
Page 220 Towing 2. Press the brake pedal and shift the All-wheel Drive Vehicles transmission into neutral (N). Alternatively, you can tow your all-wheel 3. Turn off your vehicle by turning the drive vehicle with all four wheels off the ignition key past the accessory position. ground using a vehicle transport trailer.
Page 221: Driving Hints
Driving Hints Avoid these actions; they reduce your fuel BREAKING-IN economy: You need to break in new tires for • Sudden accelerations or hard approximately 300 miles (480 accelerations. kilometers). During this time, your vehicle • Revving the engine before turning it off. may exhibit some unusual driving •...
Page 222: Driving Through Water
Driving Hints • Transmissions give their best fuel • Lightly press the brake pedal to dry the economy when operated in the top brakes and to check that they work. cruise gear and with steady pressure • Check that the horn works. on the gas pedal.
Page 223 Driving Hints WARNINGS Check attachment of floor mats on a regular basis. Always properly reinstall and secure floor mats that have been removed for cleaning or replacement. Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control.
Page 224: Roadside Emergencies
Towing — independent service contractors, if not prohibited by state, To fully assist you should you have a local or municipal law, shall tow Ford vehicle concern, Ford Motor Company of eligible vehicles to an authorized dealer Canada, Limited offers a complimentary within 35 mi (56 km) of the roadside assistance program.
Page 225: Hazard Warning Flashers
Canadian customers who require roadside repair fuel leaks after a collision may assistance, call 1-800-665-2006. increase the risk of fire and serious injury. Ford Motor Company recommends Vehicles Sold in Canada: Using that the fuel system be inspected by an Roadside Assistance authorized dealer after any collision.
Page 226: Jump Starting The Vehicle
Roadside Emergencies Note: When you try to restart your vehicle Note: Do not disconnect the battery of the after a fuel shutoff, the vehicle makes sure disabled vehicle as this could damage the that various systems are safe to restart. vehicle electrical system.
Page 227 Roadside Emergencies Jump Starting Start the engine of the booster vehicle and rev the engine moderately, or press the accelerator gently to keep your engine speed between 2000 and 3000 RPM, as shown in your tachometer. 2. Start the engine of the disabled vehicle. 3.
Page 228: Post-Crash Alert System
Roadside Emergencies 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle battery. 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle battery.
Page 229: Customer Assistance
Mailing address perform a repair after taking your vehicle to the authorized dealer. Repairs will be Customer Relationship Centre made using Ford or Motorcraft® parts, or Ford Motor Company of Canada, Limited remanufactured or other parts that are P.O. Box 2000 authorized by Ford.
Page 230: In California (U.s. Only)
In some states within the United States, conform the vehicle to its applicable you must directly notify Ford in writing express warranties if, within the first 18 before pursuing remedies under your months of ownership of a new vehicle or...
Page 231: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)
BBB AUTO LINE During mediation, a representative of the 3033 Wilson Boulevard, Suite 600 BBB will contact both you and Ford Motor Arlington, Virginia 22201 Company to explore options for settlement of the claim. If an agreement is not reached...
Page 232: Utilizing The Mediation/Arbitration Program (Canada Only)
Before exporting your vehicle to a foreign Canadian dealers. In those cases where country, contact the appropriate foreign you continue to feel that the efforts by Ford embassy or consulate. These officials can of Canada and the authorized dealer to...
Page 233: Ordering Additional Owner's Literature
U.S. Virgin Islands, please feel free to call identification number (VIN) and new our Toll-Free Number: (800) 841-FORD address with Ford Motor Company Export (3673). Operations & Global Growth Initiatives by emailing expcac@ford.com. If your vehicle must be serviced while you...
Page 234: Reporting Safety Defects (U.s. Only)
(NHTSA) in addition to notifying injury or death, you should immediately Ford Motor Company. inform Transport Canada and Ford of Canada. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a...
Page 235 Customer Assistance Transport Canada Contact Information Website www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations- index-76.htm (English) Website www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes- index-76.htm (French) Phone 1–800–333–0510 Ford of Canada Contact Information Website www.ford.ca Phone 1–800–565-3673 Flex (), enUSA, First Printing...
Page 236: Fuses
Fuses The power distribution box is in the engine FUSE SPECIFICATION CHART compartment. It has high-current fuses that protect the vehicle's main electrical Power Distribution Box systems from overloads. WARNINGS If you disconnect and reconnect the Always disconnect the battery before battery, you will need to reset some servicing high-current fuses.
Page 237 Fuses Fuse or relay number Fuse amp rating Protected components Center console power point. Power liftgate. Moonroof. Second row console power point. Relay Third row power seats relay. Relay Heated rear window relay. Relay Trailer tow battery charge relay. Relay Starter motor relay.
Page 238 Fuses Fuse or relay number Fuse amp rating Protected components Front climate controlled seats. Front heated seats. Rear heated seats. Electric fan relay 3. Relay Auxiliary blower motor relay. Relay Cooling fan #1 relay. Relay Front blower motor relay. Relay Cooling fan (series) relay.
Page 239 Fuses Fuse or relay number Fuse amp rating Protected components Powertrain control module — Injector power monitor (non-EcoBoost engines). Not used. Relay Trailer tow left-hand stop/turn lamps relay. Not used. Relay Wiper relay. Fuel injectors. Fuel pump relay. Left-hand high intensity discharge head- lamp.
Page 240 Fuses Fuse or relay number Fuse amp rating Protected components Fan control relay coils 1-3. Variable air conditioning compressor. Auxiliary transmission warmup. Turbo charge waste-gate control. Electronic compressor bypass valve. All-wheel drive module. Positive crankcase ventilation heater. Not used. Not used. Not used.
Page 241 Fuses Fuse or relay number Fuse amp rating Protected components Powertrain control module run/start. Adaptive cruise control module. Front blower relay coil. Power steering module. Auxiliary blower motor. Rear window defroster relay. Battery charge relay. Body control module run/start. Front passenger window switch. Not used.
Page 242 Fuses E163102 Fuse or relay number Fuse amp rating Protected components Passenger side rear window. Memory seat. Second row seats. Passenger side front window. Demand lamps battery saver relay. Audio amplifier Active noise control module. Not used (spare). 7.5A Driver seat module logic. Left front door zone module.
Page 243 Fuses Fuse or relay number Fuse amp rating Protected components SYNC module. Electronic finish panel. Radio frequency transceiver module. Run accessory relay. Front wiper motor relay. Intelligent access module logic. Heads-up display. Puddle lamp. Backlighting LED. Interior lighting. Right-hand direction indicators. Left-hand direction indicators.
Page 244 Fuses Fuse or relay number Fuse amp rating Protected components Intelligent access module power. Not used (spare). Radio. Global positioning system module. Front park lamps. Trailer tow relay for park lamps. Front side markers. Trailer tow brake controller. Smart window motors. Master window and mirror switch.
Page 245: Changing A Fuse
Fuses Fuse or relay number Fuse amp rating Protected components Not used (spare). Climate control module. Fog lamp relay. Front direction indicators. 30A Circuit breaker Front passenger power window. Rear power windows. Relay Delayed accessory relay. Body control module. CHANGING A FUSE Fuses WARNING You must replace a failed fuse with...
Page 246: Maintenance
Maintenance Working with the Engine On GENERAL INFORMATION WARNING Have your vehicle serviced regularly to help maintain its roadworthiness and resale To reduce the risk of vehicle damage value. There is a large network of and/or personal burn injuries, do not authorized dealers that are there to help start your engine with the air cleaner you with their professional servicing...
Page 247 Maintenance Inside the vehicle, pull the hood release handle located under the left-hand side of the instrument panel. 2. Slightly lift the hood. E202009 4. Open the hood. The hood struts automatically support the hood. Closing the Hood Lower the hood and allow it to drop under its own weight for the last 8–12 in (20–30 cm).
Page 248: Under Hood Overview - 3.5L Duratec
Maintenance UNDER HOOD OVERVIEW - 3.5L DURATEC E223186 Engine coolant reservoir. See Engine Coolant Check (page 248). Brake fluid reservoir. See Brake Fluid Check (page 253). Battery. See Changing the 12V Battery (page 254). Engine compartment fusebox. See Fuse Specification Chart (page 233). Air filter assembly.
Page 249: Under Hood Overview - 3.5L Ecoboost
Maintenance UNDER HOOD OVERVIEW - 3.5L ECOBOOST E173375 Engine coolant reservoir. See Engine Coolant Check (page 248). Engine oil filler cap. See Engine Oil Check (page 247). Engine oil dipstick. See Engine Oil Dipstick (page 247). Brake fluid reservoir. See Brake Fluid Check (page 253). Battery.
Page 250: Engine Oil Dipstick
2. If the engine oil level is not within the engine. normal range, add engine oil that Note: Make sure that the oil level is meets Ford specifications. See between the minimum and the maximum Capacities and Specifications (page marks.
Page 251: Engine Coolant Check
Maintenance WARNINGS From the main menu scroll to: Do not put engine coolant in the windshield washer fluid container. If Message Action and description sprayed on the windshield, engine Settings Press the right arrow button, coolant could make it difficult to see then from this menu scroll through the windshield.
Page 252 Maintenance Note: Automotive fluids are not Do not use the following as a coolant interchangeable. Do not use engine coolant, substitute: antifreeze or windshield washer fluid outside • Alcohol. of its specified function and vehicle location. • Methanol. Adding Engine Coolant •...
Page 253 Maintenance Severe Climates the service engine soon indicator will illuminate. If you drive in extremely cold climates: If the engine reaches a preset • It may be necessary to have an over-temperature condition, the engine authorized dealer increase the coolant automatically switches to alternating concentration above 50%.
Page 254 Maintenance You have limited engine power when in the At this time, you may notice your engine fail-safe mode, so drive your vehicle with coolant temperature gauge needle move caution. Your vehicle will not maintain toward the H and the POWER REDUCED high-speed operation and the engine will TO LOWER TEMP message may appear operate poorly.
Page 255: Automatic Transmission Fluid Check
Maintenance 5. If the coolant is low, add coolant, and restart the engine. See Adding Engine Coolant or How Fail-Safe Cooling Works in this chapter for more information. AUTOMATIC TRANSMISSION FLUID CHECK E190273 WARNING Minimum. Do not use supplemental Maximum. transmission fluid additives, Note: Check the fluid level with the engine treatments or cleaning agents.
Page 256: Brake Fluid Check
2. Remove the cap and dipstick and wipe death. it with a clean, lint-free cloth. Only use brake fluid from a sealed 3. Add fluid that meets the Ford container. Contamination with dirt, specifications. See Capacities and water, petroleum products or other Specifications (page 302).
Page 257: Power Steering Fluid Check
Therefore, do not allow Only use fluid that meets Ford flames, sparks or lighted substances to specifications. See Capacities and come near the battery. When working near Specifications (page 297).
Page 258 Ford power from the low voltage battery. When recommended replacement low voltage...
Page 259: Checking The Wiper Blades
Maintenance While the engine is running, press the Replace wiper blades annually for brake pedal and shift into neutral (N). optimum performance. 8. Allow the engine to run for at least one Front Wiper Blades minute by pressing on the accelerator pedal.
Page 260: Adjusting The Headlamps
Maintenance 25 ft (7.6 m). Horizontal reference line. Vertical Aim Adjustment Park your vehicle on a level surface approximately 25 ft (7.6 m) away from a vertical wall or screen. 2. Apply the parking brake. 3. Measure the height from the center of the headlamp to the ground.
Page 261: Removing A Headlamp
Maintenance E220458 CHANGING A BULB E220457 WARNINGS To adjust the vertical aim, use a Switch the lamps and the ignition off. suitable tool to rotate the adjuster Failure to do so could result in clockwise or counterclockwise. serious personal injury. Note: To see a clearer light pattern while Bulbs become hot when in use.
Page 262 Maintenance Headlamp Switch all of the lamps and the ignition off. 2. Turn the bulb holder counterclockwise and remove it. 3. Remove the bulb by pulling it straight out. Headlamp Low Beam and Headlamp High Beam Note: If your vehicle has high-intensity discharge headlamps, these lamps operate at a high voltage.
Page 263 Maintenance Front Fog Lamp (If Equipped) E174588 4. Turn the bulb holder counterclockwise and remove it. Note: You cannot separate the bulb from the bulb holder. Note: Do not touch the bulb glass. Brake and Rear Lamps, Rear Direction Indicator and Reversing E220461 Lamp Switch all of the lamps and the ignition...
Page 264: Bulb Specification Chart
Maintenance License Plate Lamp E220462 Remove the retaining bolts from the lamp assembly. Gently pull the lamp assembly away from the vehicle. 2. Disconnect the electrical connector. 3. Turn the bulb holder counterclockwise and remove it. E220617 4. Remove the bulb by pulling it straight out.
Page 265 Maintenance Exterior Lamps Lamp Specification Power (Watt) Front side marker lamps. Front direction indicator. 3157NA 27/9 Front parking lamps. Headlamp low beam. 9008 H13 55/65 Headlamp high beam. Front fog lamps. Side direction indicator. Rear side marker lamp. Rear lamp. Optional stop and rear lamp.
Page 266: Changing The Engine Air Filter
Maintenance CHANGING THE ENGINE AIR FILTER WARNING To reduce the risk of vehicle damage and personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running. When changing the engine air filter, do not allow debris or foreign material to enter the air induction system.
Page 267: Vehicle Care
Vehicle Care GENERAL INFORMATION CLEANING PRODUCTS Your Ford or Lincoln authorized dealer has For best results, use the following products many quality products available to clean or products of equivalent quality: your vehicle and protect its finishes. Materials Name Specification...
Page 268: Waxing
Vehicle Care • Immediately remove fuel spillages, bird • Do not use water pressure higher than droppings, insect deposits and road tar. 2,000 psi (14,000 kPa). These may cause damage to your • Do not use water hotter than 179°F vehicle’s paintwork or trim over time.
Page 269: Cleaning The Engine
Vehicle Care • Do not allow wax to come in contact • Never wash or rinse any ignition coil, with any non-body (low-gloss black) spark plug wire or spark plug well, or colored trim. The wax will discolor or the area in and around these locations. stain the parts over time.
Page 270: Cleaning The Interior
Vehicle Care CLEANING THE INTERIOR CLEANING THE INSTRUMENT PANEL AND INSTRUMENT WARNINGS CLUSTER LENS Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, WARNING as these actions may weaken the Do not use chemical solvents or belt webbing.
Page 271: Cleaning Leather Seats
Vehicle Care Wipe up spilled liquid using a clean, You should: soft cloth as quickly as possible. • Remove dust and loose dirt with a vacuum cleaner. 2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially • Clean and treat spills and stains as available leather cleaning product for soon as possible.
Page 272: Vehicle Storage
Vehicle Care General Note: Industrial-strength or heavy-duty cleaners in combination with brush agitation • Store all vehicles in a dry, ventilated to remove brake dust and dirt, could wear place. away the clear coat finish over a period time. • Protect from sunlight, if possible.
Page 273 Vehicle Care Miscellaneous • With your foot on the brake, shift through all the gears while the engine • Make sure all linkages, cables, levers is running. and pins under your vehicle are covered • We recommend that you change the with grease to prevent rust.
Page 274: Wheels And Tires
Ford dealer to have the system abrupt maneuvers, drive at safe speeds for reprogrammed. If you intend to change the the conditions, keep tires inflated to Ford size of the wheels from that fitted by the recommended pressures, never overload...
Page 275 Wheels and Tires Utility vehicles and trucks handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions.
Page 276: Tire Care
Wheels and Tires TIRE CARE Information About Uniform Tire Quality Grading E142542 Tire Quality Grades apply to new pneumatic passenger car tires. The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For E168583 example: Treadwear 200 As a result of the above dimensional...
Page 277 Transportation Tire quality to lowest are AA, A, B, and C. The grades: The U.S. Department of grades represent the tire’s ability Transportation requires Ford to stop on wet pavement as Motor Company to give you the measured under controlled...
Page 278 Wheels and Tires Federal Motor Vehicle Safety *kPa: Kilopascal, a metric unit of Standard No. 139. Grades B and A air pressure. represent higher levels of *PSI: Pounds per square inch, a performance on the laboratory standard unit of air pressure. test wheel than the minimum required by law.
Page 279 Wheels and Tires Information Contained on the A. P: Indicates a tire, designated Tire Sidewall by the Tire and Rim Association, that may be used for service on Both United States and Canada cars, sport utility vehicles, Federal regulations require tire minivans and light trucks.
Page 280 Wheels and Tires G. H: Indicates the tire's speed Letter Speed rating rating. The speed rating denotes rating the speed at which a tire is 168 mph (270 km/h) designed to be driven for extended periods of time under a standard 186 mph (299 km/h) condition of load and inflation Note: For tires with a maximum...
Page 281 Wheels and Tires J. Tire Ply Composition and *Traction: The traction grades, Material Used: Indicates the from highest to lowest are AA, A, number of plies or the number of B, and C. The grades represent the layers of rubber-coated fabric in tire's ability to stop on wet the tire tread and sidewall.
Page 282 Wheels and Tires The tire suppliers may have C. Maximum Load Dual lb (kg) additional markings, notes or at psi (kPa) cold: Indicates the warnings such as standard load maximum load and tire pressure or radial tubeless. when the tire is used as a dual, defined as four tires on the rear Additional Information axle (a total of six or more tires on...
Page 283 Inflate all tires to the Association, that is intended for inflation pressure recommended temporary service on cars, sport by Ford Motor Company. utility vehicles, minivans and light trucks. B. 145: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge.
Page 284 You cracking, tread separation, or will find a Tire Label containing blowout, with unexpected loss of the Ford recommended tire vehicle control and increased risk inflation pressure by the tire size of injury. Under-inflation increase...
Page 285 Wheels and Tires is suspected, have the tire When the tire tread wears down demounted and inspected in case to the same height as these wear it needs to be repaired or replaced. bars, the tire is worn out and must For your safety, tires that are be replaced.
Page 286 LT-metric or all-season versus sidewall of all tires. This all-terrain) as those originally information identifies and provided by Ford. The describes the fundamental recommended tire and wheel size characteristics of the tire and also may be found on either the Safety provides a U.S.
Page 287 Use of any tire or wheel not recommended by Ford can 3. Stand at a minimum of 12 feet affect the safety and performance (3.66 meters) away from the of your vehicle, which could result wheel and tire assembly.
Page 288 Wheels and Tires The use of wheels or tires not Highway Hazards recommended by Ford Motor No matter how carefully you drive, Company may affect the there is always the possibility that operation of your tire pressure you may eventually have a flat tire monitoring system.
Page 289 Wheels and Tires Wheel misalignment in the front Rotating your tires at the or the rear can cause uneven and recommended interval (as rapid treadwear of your tires and indicated in the Scheduled should be corrected by an Maintenance chapter) will help authorized dealer.
Page 290: Using Snow Chains
Use only SAE Class S snow chains, load index, and speed rating as those snow cables or equivalent on the front originally provided by Ford. Use of axle for P235/60R17, P235/60R18, and any tire or wheel not recommended by P235/55R19 equipped vehicles. The...
Page 291: Tire Pressure Monitoring System
Wheels and Tires Please note that the TPMS is not a TIRE PRESSURE MONITORING substitute for proper tire maintenance, and SYSTEM it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation WARNING has not reached the level to trigger illumination of the TPMS low tire pressure The tire pressure monitoring system telltale.
Page 292 Wheels and Tires Changing Tires With a Tire Understanding Your Tire Pressure Pressure Monitoring System Monitoring System The tire pressure monitoring system measures pressure in your four road tires and sends the tire pressure readings to your vehicle. The low tire pressure warning light will turn on if the tire pressure is significantly low.
Page 293 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning light Tire(s) under-inflated Make sure tires are at the proper pres- sure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar),...
Page 294: Changing A Road Wheel
If you must use a sealant, the and wheels that were originally provided Ford Tire Mobility Kit sealant should be by Ford. If the dissimilar spare tire or wheel used. The tire pressure monitoring system is damaged, it should be replaced rather sensor and valve stem on the wheel must than repaired.
Page 295 Wheels and Tires 1. T-type mini-spare: This spare tire • Use commercial car washing begins with the letter T for tire size and equipment. may have Temporary Use Only molded in • Use snow chains on the end of the the sidewall.
Page 296 Wheels and Tires WARNINGS Never get underneath a vehicle that is supported only by a jack. If the vehicle slips off the jack, you or someone else could be seriously injured. Do not attempt to change a tire on the side of the vehicle close to moving traffic.
Page 297 Wheels and Tires 8. Remove the wheel cover with the lug wrench tip and loosen each wheel lug nut one-half turn counterclockwise, but do not remove them until the wheel is raised off the ground. E145908 9. The vehicle jacking points are shown E75442 above, and are depicted on the warning Remove the jack and fully tighten the...
Page 298 Wheels and Tires If you are stowing the flat tire, remove the 3. Place the jack kit on the angled bracket L-shaped bolt from the external pocket of in the spare tire tub, using the locating the felt bag. With the third row seat in the tabs to position the jack correctly.
Page 299: Technical Specifications
1/2 x 20 100 lb.ft (135 Nm) Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
Page 300: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS - 3.5L DURATEC Engine 3.5L V6 Cubic inches Required fuel Minimum 87 octane Firing order 1-4-2-5-3-6 Ignition system Coil on plug Spark plug gap 0.049 - 0.053 in (1.25 mm - 1.35 mm) Compression ratio 10.8:1 Drivebelt Routing 3.5L Engine...
Page 301: Motorcraft Parts - 3.5L Duratec
Rear window wiper blade WW-1202 We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.
Page 302: Motorcraft Parts - 3.5L Ecoboost
Rear window wiper blade WW-1202 We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.
Page 303: Vehicle Identification Number
Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations Make, vehicle line, series, body type Engine type Check digit...
Page 304: Vehicle Certification Label
Capacities and Specifications VEHICLE CERTIFICATION TRANSMISSION CODE LABEL DESIGNATION E167469 E167814 The National Highway Traffic Safety The transmission code is on the Safety Administration Regulations require that a Compliance Certification Label. The Safety Compliance Certification Label be following table shows the transmission affixed to a vehicle and prescribe where code along with the transmission the Safety Compliance Certification Label...
Page 305: Capacities And Specifications - 3.5L Duratec
Capacities and Specifications CAPACITIES AND SPECIFICATIONS - 3.5L DURATEC Capacities WARNING The air conditioning refrigerant system contains refrigerant R-134a under high pressure. Opening the air conditioning refrigerant system can cause personal injury. Have the air conditioning refrigerant system serviced only by qualified personnel. Item Capacity Engine oil...
Page 306 Capacities and Specifications Name Specification Motorcraft® SAE 5W-20 Synthetic Motor Oil MXO-5W20-QSP Optional motor oil (U.S. and Mexico): WSS-M2C945-A Motorcraft® SAE 5W-20 Full Synthetic Motor Oil XO-5W20-QFS Optional Motor oil (Canada): WSS-M2C945-A Motorcraft® SAE 5W-20 Synthetic Motor Oil CXO-5W20-LFS12 Engine coolant (U.S. and Mexico): WSS-M97B44-D2 Motorcraft®...
Page 307 Capacities and Specifications Name Specification Windshield washer fluid (U.S. and Mexico): WSS-M14P19-A Motorcraft® Premium Windshield Wash Concentrate with Bitterant ZC-32-B2 Windshield washer fluid (Canada): WSS-M14P19-A Motorcraft® Premium Quality Windshield Washer Fluid CXC-37-(A, B, D, F) A/C refrigerant (U.S.): WSH-M17B19-A Motorcraft® R-134a Refrigerant YN-19 A/C refrigerant (Canada): WSH-M17B19-A...
Page 308: Capacities And Specifications - 3.5L Ecoboost
API certification mark. not be covered by your vehicle warranty. Note: Ford recommends using DOT 4 Low Viscosity (LV) High Performance Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended...
Page 309 Capacities and Specifications Item Capacity Power Transfer Unit (PTU) fluid (All Wheel 17.9 fl oz (0.53 L) Drive) Windshield washer fluid Fill as required Fuel tank 18.6 gal (70.4 L) A/C refrigerant 2.45 lb (1.11 kg) A/C refrigerant compressor oil 7.95 fl oz (235 ml) * Approximate dry fill capacity.
Page 310 Capacities and Specifications Name Specification Motorcraft® DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake Fluid PM-20 Automatic transmission fluid (U.S. and Mexico): WSS-M2C938-A Motorcraft® MERCON LV Automatic Transmission Fluid MERCON LV XT-10-QLVC Automatic transmission fluid (Canada): WSS-M2C938-A Motorcraft® MERCON LV Automatic Transmission Fluid MERCON LV CXT-10-LV12 Rear axle fluid (U.S.
Page 311 Capacities and Specifications Name Specification MYN-19 A/C refrigerant compressor oil: WSH-M1C231-B Motorcraft® PAG Refrigerant Compressor Oil YN-12-D Multi-purpose grease: ESB-M1C93-B Motorcraft® Multi-Purpose Grease Spray XL-5 Lock cylinders (U.S.): Penetrating and Lock Lubricant XL-1 Lock cylinders (Canada): Penetrating Fluid CXC-51-A Lock cylinders (Mexico): Penetrating and Lock Lubricant MXL-1 If you use oil and fluids that do not meet...
Page 312 Capacities and Specifications Note: Ford recommends using DOT 4 Low Viscosity (LV) High Performance Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended fluid may cause degraded brake performance and not meet the Ford performance standards. Keep brake fluid clean and dry.
Page 313: Audio System
Audio systems capable of recognizing and compact discs may not function correctly playing MP3 and WMA individual tracks when used in Ford CD players. and folder structures work as follows: • There are two different modes for MP3...
Page 314: Audio Unit - Vehicles With: Am/Fm/Cd/Sync/Satellite Radio
Audio System • MP3 and WMA folder mode represents AUDIO UNIT - VEHICLES WITH: a folder structure consisting of one AM/FM/CD/SYNC/SATELLITE level of folders. The CD player numbers RADIO all MP3 and WMA tracks on the disc (noted by the MP3 or WMA file extension) and all folders containing WARNING MP3 and WMA files, from F001 (folder)
Page 315 Audio System E210707 RADIO: Press this multiple times to select a radio band. Press and hold to select the autostore function. Press to return to the main screen of the active radio band. CD: Press to listen to a CD. Press the function buttons to scroll through the menu choices.
Page 316 Audio System Seek, Fast Forward and Reverse: In radio mode, select a frequency band and press this button. The system stops at the first station it finds in that direction. In SIRIUS mode, press to select the next or previous satellite radio station.
Page 317 Audio System Audio Settings Speed Compensated Automatically adjusts the volume to compensate for Volume speed and wind noise. You can set the system between 0 and +7. Sound Select to adjust settings for Treble, Midrange, Bass, Fade or Balance. Occupancy Mode Select to optimize sound quality for the chosen seating position.
Page 318: Audio Unit - Vehicles With: Premium Am/Fm/Cd
Audio System Note: The touchscreen system controls AUDIO UNIT - VEHICLES WITH: most of the audio features. See your SYNC PREMIUM AM/FM/CD information. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
Page 319: Audio Unit - Vehicles With: Sony Am/Fm/Cd
Audio System VOL and Power: Press to switch the system on and off. Turn to adjust the volume. Seek, Fast Forward and Reverse: In radio mode, select a frequency band and press this button. The system stops at the first station it finds in that direction.
Page 320: Usb Port
Audio System SOURCE: Press to access different audio modes, such as AM, FM, Satellite Radio and Line in. Seek, Fast Forward and Reverse: In radio mode, select a frequency band and press this button. The system stops at the first station it finds in that direction.
Page 321: Sync
SYNC (If Equipped) GENERAL INFORMATION E198355 • Text message. SYNC is an in-vehicle communications system that works with your • Use the advanced voice recognition Bluetooth-enabled cellular phone and system. portable media player. This allows you to: • Charge your USB device (if your device •...
Page 322 SYNC (If Equipped) Monday-Saturday, 8:30am-9:00pm EST. When using SYNC: • Do not operate playing devices if the Sunday, 10:30am-7:30pm EST. power cords or cables are broken, split In the United States, call 1-800-392-3673. or damaged. Place cords and cables In Canada, call 1-800-565-3673. out of the way, so they do not interfere with the operation of pedals, seats, Times are subject to change due to...
Page 323: Using Voice Recognition
Make sure the interior of your vehicle is vehicle's SYNC module. Ford Motor as quiet as possible. Wind noise from Company and Ford of Canada will not open windows and road vibrations may access the system data for any purpose...
Page 324 SYNC (If Equipped) Voice command If you want the system to carry out the following Voice Settings | Voice Adjust the level of voice interaction and feedback. Preferences Help Hear a list of voice commands available in the current mode. You can say any of the voice commands that appear within open and close brackets that are separated by |.
Page 325 SYNC (If Equipped) Confirmation prompts are short questions correct?". If turned off, the system simply the system asks when it is not sure of your makes a best guess as to what you request or when there are multiple possible requested and may ask you to confirm responses to your request.
Page 326: Using Sync With Your Phone
SYNC (If Equipped) Other features, such as text messaging USING SYNC WITH YOUR using Bluetooth and automatic phonebook PHONE download, are cell phone-dependent features. To check your cell phone's Hands-free calling is one of the main compatibility, see your cell phone's manual features of SYNC.
Page 327 SYNC (If Equipped) Pairing Subsequent Cell Phones Depending on your cell phone's capability and your market, the system may prompt Note: To scroll through the menus, press you with questions, such as setting the the up and down arrows on your audio current cell phone as the primary cell system.
Page 328 SYNC (If Equipped) Voice Command You can also say any of the following: [Phone] Settings [Message] Notification Voice Command Call ___ [Phone] Settings [Message] Notification Call ___ at Home [Phone] Settings [Set] Phone Ringer Call ___ at Work [Phone] Settings [Set] Ringer 1 Call ___ in Office [Phone] Settings [Set] Ringer 2 Call ___ on Mobile...
Page 329 SYNC (If Equipped) Making a Call Press the voice button and when prompted say: Voice Command Action and Description Call ___ This command is not available until your cell phone informa- tion is completely downloaded using Bluetooth. Dial Use to enter a phone number digit by digit. When the system confirms the number say one of the following commands: Dial To confirm the number and initiate the call.
Page 330 SYNC (If Equipped) Message Action and Description Press the phone button. 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll to Join Calls, and press the OK button. Wait until the following message appears.
Page 331 SYNC (If Equipped) Press the phone button to enter the Phone Menu, then scroll to: Message Action and Description PHONE REDIAL Press the OK button to redial the last number called. Press the OK button again to confirm. PHONE REDIAL Access any previously dialed, received or missed calls after you connect your Bluetooth-enabled cell phone to SYNC.
Page 332 SYNC (If Equipped) Message Action and Description Repeat entering letters to narrow your search. When you are satisfied with your entry press the right arrow key on the bezel. SYNC will jump to the phonebook contact name that matches your entry. Press OK.
Page 333 SYNC (If Equipped) Message Action and Description SYS SETTINGS Access Bluetooth Devices menu listings and advanced menu listings. EXIT MENU Press the OK button to exit the phone menu. This is a cell phone-dependent feature. This is a cell phone-dependent and speed-dependent feature. This is an optional feature and available in the United States only.
Page 334 6. Press the OK button again when the system asks if you would like to send the message. The system sends each text message with the following signature: This message was sent from my Ford. Flex (), enUSA, First Printing...
Page 335 SYNC (If Equipped) Message Action and Description DOWNLOAD MSG Allows you to download your unread messages to SYNC. To download the messages, press the OK button to select. The display indicates the system is downloading your messages. When downloading is complete, SYNC returns you to the inbox.
Page 336 SYNC (If Equipped) Message Action and Description Press the OK button then select one of the following and press the OK button again to confirm. MSG NTFY ON MSG NTFY OFF MODIFY Modify the contents of your phone book (such as add, delete, down- PHONEBOOK load).
Page 337 SYNC (If Equipped) Press the Phone button to enter the Phone Menu, then scroll to: Message Action and Description SYS SETTINGS Press the OK button. BT DEVICES Press the OK button. Select one of the following: ADD DEVICE See Using SYNC With Your Phone (page 323).
Page 338 SYNC (If Equipped) Advanced and set prompts, languages, defaults, perform a master reset, install an The Advanced menu allows you to access application and view system information. To access the advanced menu, press the phone button to enter the Phone Menu, the scroll to: Message Action and Description...
Page 339: Sync Applications And Services
SYNC (If Equipped) Message Action and Description CONFIRM REBOOT? Press OK to select. You only need to press the OK button once. SYNC will be unre- sponsive for 2-4 minutes while it is rebooting. Wait 2-4 minutes before attempting to execute a SYNC command INSTALL APP Install applications you have downloaded.
Page 340 SYNC (If Equipped) Note: Before setting this feature on, make If a crash deploys an airbag (excluding sure that you read the 911 Assist Privacy knee airbags and rear inflatable safety Notice later in this section for important belts [if equipped]) or activates the fuel information.
Page 341 SYNC (If Equipped) • A connected Bluetooth-enabled phone 911 Assist May Not Work If must have adequate network coverage, • Your cellular phone or 911 Assist battery power and signal strength. hardware sustains damage in a crash. • The vehicle must have battery power •...
Page 342 Action and Description Vehicle Health (Report) The system will run a vehicle health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls, other field service actions and vehicle inspection items that still need servicing by an authorized dealer.
Page 343 Run Report Press the OK button for SYNC to run a health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls, other field service actions and vehicle inspection items that still need servicing by an authorized dealer.
Page 344 Maps www.SYNCMyRide.com. If you do not want used by this system may be inaccurate Ford or its service providers to collect your because of errors, changes in roads, traffic vehicle travel information or other conditions or driving conditions.
Page 345 SYNC (If Equipped) Voice command Action and Description Services To return to the Services main menu. help Receive system help. You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where (options | choices) appears you say either; options or choices.
Page 346 SYNC (If Equipped) Receiving Turn-by-Turn Directions When connected to SYNC Services, press the voice button and when prompted say: Voice command Action and Description Directions To receive directions to a location. Once you select your destination, the system uploads your current vehicle location, calculates a route based on current traffic conditions and sends it back to your vehicle.
Page 347: Sync Applink
SYNC (If Equipped) Disconnecting from SYNC Services To disconnect from SYNC services, say: Voice command Action and Description Goodbye From the SYNC Services main menu, or press and hold the phone button on the steering wheel. SYNC Services quick tips SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker...
Page 348 SYNC (If Equipped) To Access Using the Phone Menu For more information, please visit: Press the phone button to access the Website SYNC phone menu on-screen. You can then scroll to: www.SYNCMyRide.com Menu item To Access Using the Media Menu Mobile Apps Press OK to access a list Press the AUX button on the center...
Page 349: Player
SYNC (If Equipped) To Access Using Voice Commands Press the voice button and when prompted say: Voice command Action and description Mobile Apps Say the name of the application after the tone. The app should start. While an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example, "Playlist Road Trip".
Page 350 SYNC (If Equipped) To Connect Using the System Menu USB Port (page 317). Press the AUX button, then the Menu Plug the device into the USB port. See button to enter the Media Menu. You can then scroll to: Message Action and Description SELECT SRC Press the OK button.
Page 351 SYNC (If Equipped) Press the voice button and when prompted say: Voice command Action and Description Whats This? | Whats The system reads the metadata tags of the playing track, Playing? and if the metadata tags are populated, the system will tell you what track is playing.
Page 352 SYNC (If Equipped) Bluetooth Audio Command Guide Voice command Press the voice button and say: Search The system searches for a Track ___ specific artist/track/album Voice command | Search from the music indexed Song ___ through the USB port. Bluetooth Audio Refine This allows you to make You can then say any of the following:...
Page 353 SYNC (If Equipped) You can then scroll to: Message Action and Description PLAY MENU Play your music by artist, album, genre, playlists, tracks, similar music or to simply, play all. You can also choose to Explore USB to view the supported digital music files on your playing device.
Page 354 SYNC (If Equipped) Message Action and Description APPLICATIONS Interact with SYNC-capable mobile applications on your smartphone. SYS SETTINGS Access available Bluetooth Device menu listings as well as Advanced menu listings. EXIT MENU Press OK to exit the media menu. The time required to complete this depends on the size of the media the system needs to index.
Page 355 SYNC (If Equipped) Message Action and Description ARTISTS Sort all indexed media by artist. Once selected, the system lists and then plays all artists and tracks alphabetically. If there are fewer than 255 indexed artists, the system lists them alphabetically in flat file mode. If there are more than 255, the system categorizes them alphabetically.
Page 356 SYNC (If Equipped) Message Action and Description EXPLORE USB Explore all supported digital media on your media device connected to the USB port. You can only view media content which is compatible with SYNC; other files saved are not visible. Press the OK button.
Page 357 SYNC (If Equipped) Message Action and Description Press the OK button. When find SYNC appears in the display, press the OK button again. 2. Follow the directions in your phone's manual to put your phone into discovery mode. A six-digit PIN appears in the display.
Page 358 SYNC (If Equipped) You can then scroll to: Message Action and Description SYS SETTINGS Press the OK button. ADVANCED Press the OK button. You can then select one of the following: PROMPTS Have SYNC guide you by asking questions, helpful hints or ask you for a specific action.
Page 359: Sync Troubleshooting
SYNC (If Equipped) Use the website at any time to check your SYNC TROUBLESHOOTING phone's compatibility, register your account and set preferences as well as Your SYNC system is easy to use. However, access a customer representative via an should questions arise, see the tables online chat (during certain hours).
Page 360 SYNC (If Equipped) Phone issues Issue Possible cause(s) Possible solution(s) Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download. I am having trouble This is a phone-dependent Go to the website to review connecting my phone to...
Page 361 SYNC (If Equipped) USB and media issues Issue Possible cause(s) Possible solution(s) I am having trouble This may be a possible Try turning off the device, connecting my device. device malfunction. resetting the device, removing the device's battery, then trying again. Make sure you are using the manufacturer's cable.
Page 362 SYNC (If Equipped) Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) I received a text that I did You did not activate your This is a free feature, but you not activate Vehicle Health account on the website.
Page 363 SYNC (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) SYNC does not understand You may be using the wrong Review the phone voice what I am saying. voice commands. commands and the media You may be speaking too voice commands at the soon or at the wrong time.
Page 364 SYNC (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) The system may not be Make sure you are saying the reading the name the same contacts exactly as they are way you are saying it. listed. For example, if you Contacts in your phonebook save a contact as Joe may be very short and...
Page 365 AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone. My phone is connected, my Sometime apps do not...
Page 366 SYNC (If Equipped) AppLink issues Issue Possible cause(s) Possible solution(s) On an iPhone with iOS7+, to force close an app, double tab the home button then swipe up on the app to close it. Tab the home button again, then select the app again to restart it.
Page 367 SYNC phone listed in SYNC's bluetooth ports apps can to find. If the app has a "Ford Mobile Apps Menu. use to connect. If you have SYNC" setting, disable that more AppLink apps on your...
Page 368: Accessories
Contact an Exterior Style authorized Ford dealer for the manufacturer’s limited warranty details, • Hood deflectors. and request a copy of the Ford Licensed • Graphics. Accessories product limited warranty from the accessory manufacturer. • Side-window deflectors.
Page 369 • If you or an authorized Ford dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In...
Page 370: Extended Service Plan (Esp)
2. ExtraCARE - Covers 113 components, and includes many high-tech items. Transferable Coverage 3. BaseCARE - Covers 84 components. If you sell your vehicle before your Ford 4. PowertrainCARE - Covers 29 critical Extended Service Plan coverage expires, components. you can transfer any remaining coverage Ford Extended Service Plan is honored by to the new owner.
Page 371 Service Plan. Ford Extended Service Plan wear items. The coverage is prepaid, so is the only service contract backed by Ford you never have to worry about affording Motor Company of Canada, Limited. your vehicle’s maintenance. It covers...
Page 372: Scheduled Maintenance
If you do not use Ford authorized parts they you sell or trade it. Keep all receipts for may not meet our specifications and completed maintenance with your vehicle.
Page 373 When the oil change message appears in Additives and Chemicals the information display, it is time for an oil This owner's manual and the Ford change. Make sure you perform the oil Workshop Manual list the recommended change within two weeks or 500 miles additives and chemicals for your vehicle.
Page 374 Scheduled Maintenance Check every month Engine oil level. Function of all interior and exterior lights. Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months Battery connections. Clean if necessary. Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Page 375: Normal Scheduled Maintenance
Scheduled Maintenance Multi-Point inspection Accessory drive belt(s) Hazard warning system operation Battery performance Horn operation Engine air filter Radiator, cooler, heater and air conditioning hoses Exhaust system Suspension components for leaks or damage Exterior lamps operation Steering and linkage Tires (including spare) for wear and proper Fluid levels ;...
Page 376 Scheduled Maintenance When to expect the OIL CHANGE REQUIRED message Interval Vehicle use and example Normal Normal commuting with highway driving 7500-10000 miles No, or moderate, load or towing (12000-16000 km) Flat to moderately hilly roads No extended idling Severe Moderate to heavy load or towing 5000-7499 miles Mountainous or off-road conditions...
Page 377 Scheduled Maintenance At every oil change interval as indicated by the information display Inspect the tires, tire wear and measure the tread depth. Inspect the wheels and related components for abnormal noise, wear, looseness or drag. Do not exceed one year or 10000 miles (16000 kilometers) between service intervals. Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
Page 378: Special Operating Conditions Scheduled Maintenance
Scheduled Maintenance Perform the services shown in the SPECIAL OPERATING following tables when specified or within CONDITIONS SCHEDULED 3000 miles (4800 kilometers) of the MAINTENANCE message appearing in your information display prompting you to change your oil. If you operate your vehicle primarily in any •...
Page 379 Scheduled Maintenance Extensive idling or low-speed driving for long distances, as in heavy commercial use Every 30000 miles (48000 Change automatic transmission fluid. Change PTU and rear axle fluid (AWD only). See axle maintenance items under Exceptions. Every 60000 miles (96000 Replace spark plugs.
Page 380: Scheduled Maintenance Record
Axle and PTU maintenance: The Power before the completion of your vehicle's Transfer Unit (PTU) and rear axle (AWD useful life. Ford Motor Company, however, only) in your vehicle does not require any urges you to have all recommended normal scheduled maintenance. Vehicles...
Page 381 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 382 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 383 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 384 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 385 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 386 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 387 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 388 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 389 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 390 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 391 COMPANY nor its suppliers shall be include software licensed or owned by liable for any damages arising out of Ford Motor Company and its affiliates errors in the speech recognition ("FORD MOTOR COMPANY"). Those process. It is your responsibility to...
Page 392 • Single EULA: The end user • Additional Software/Services: The documentation for the DEVICES and SOFTWARE may permit FORD MOTOR related systems and services may COMPANY, third party software and contain multiple EULAs, such as service suppliers, its affiliates and/or...
Page 393 DEVICES. electronic form, you may print one copy of UPGRADES AND RECOVERY MEDIA: such electronic documentation. If the SOFTWARE is provided by FORD EXPORT RESTRICTIONS: You MOTOR COMPANY separate from the acknowledge that the SOFTWARE is DEVICES on media such as a ROM chip, subject to U.S.
Page 394 Should you have any questions concerning are driving. Pull over in a safe and legal this EULA, or if you desire to contact FORD manner before attempting to access a MOTOR COMPANY for any other reason,...
Page 395 Appendices substitute for your personal judgment. Your Responsibilities and Assumptions of Any route suggestions made by this Risk system should never replace any local • You agree to each of the following:(a) traffic regulations or your personal Any use of the SOFTWARE while judgment or knowledge of safe driving driving an automobile or other vehicle practices.
Page 396 "AS IS" AND “AS AVAILABLE”, WITH ALL COMPANY SHALL BE FOUND IN THE FAULTS AND WITHOUT WARRANTY OF WARRANTY INFORMATION INCLUDING ANY KIND, AND FORD MOTOR COMPANY WITH YOUR OWNER GUIDE. TO THE HEREBY DISCLAIMS ALL WARRANTIES EXTENT THAT THERE IS ANY CONFLICT...
Page 397 Consumer-Related Disputes will also litigate any dispute in small claims court apply. To commence arbitration, submit a in your county of residence or FORD Commercial Arbitration Rules Demand for MOTOR COMPANY’S principal place of Arbitration form to the AAA. You may...
Page 398 AAA’s and arbitrator’s fees and expenses. If you reject FORD MOTOR (i) Severability. If the class action waiver COMPANY’S last written settlement (Section e) is found to be illegal or...
Page 399 Appendices 3. Software License (a) observe all traffic laws and otherwise drive safely; • Subject to your compliance with the (b) use your own personal judgment while terms of this Agreement, TeleNav driving. If you feel that a route suggested hereby grants to you a personal, by the TeleNav Software instructs you to non-exclusive, non-transferable license...
Page 400 Appendices ii. violates any law, statute, ordinance or is dependent on the accuracy of regulation, including but not limited to laws navigation, as the maps or functionality and regulations related to spamming, of the TeleNav Software are not privacy, consumer and child protection, intended to support such high risk obscenity or defamation, or applications, especially in more remote...
Page 401 Appendices REASON WHATSOEVER (INCLUDING, to the exclusive jurisdiction of the WITHOUT LIMITATION, ALL DAMAGES courts of the County of Santa Clara, REFERENCED HEREIN AND ALL California. The United Nations DIRECT OR GENERAL DAMAGES IN Convention on Contracts for the CONTRACT, TORT (INCLUDING International Sale of Goods shall not NEGLIGENCE) OR OTHERWISE), THE apply.
Page 402 Appendices conferred by implication, statute, inducement, estoppel or otherwise, and The headings in this Agreement are for TeleNav and its suppliers and licensors convenience of reference only, will not be hereby reserve all of their respective rights deemed to be a part of this Agreement, other than the licenses explicitly granted and will not be referred to in connection in this Agreement.
Page 403 Appendices HERE holds a non-exclusive license from positioning devices or any mobile or the United States Postal Service® to wireless-connected electronic or computer publish and sell ZIP+4® information. devices, including without limitation cellular phones, palmtop and handheld ©United States Postal Service® 2014. computers, pagers, and personal digital Prices are not established, controlled or assistants or PDAs.
Page 404 Appendices DAMAGES, DIRECT OR INDIRECT, WHICH Governing Law. The above terms and MAY RESULT FROM THE USE OR conditions shall be governed by the laws POSSESSION OF THE INFORMATION; OR of the State of Illinois [insert “Netherlands” FOR ANY LOSS OF PROFIT, REVENUE, where European HERE Data is used], CONTRACTS OR SAVINGS, OR ANY without giving effect to (i) its conflict of...
Page 405 Appendices If the Contracting Officer, federal Gracenote Data shall also apply to such government agency, or any federal official content and such content providers shall refuses to use the legend provided herein, be entitled to all of the benefits and the Contracting Officer, federal protections set forth herein that are government agency, or any federal official...
Page 406 Appendices Gracenote uses a unique identifier to track OF THE GRACENOTE SOFTWARE OR ANY queries for statistical purposes. The GRACENOTE SERVER. IN NO CASE WILL purpose of a randomly assigned numeric GRACENOTE BE LIABLE FOR ANY identifier is to allow Gracenote to count CONSEQUENTIAL OR INCIDENTAL queries without knowing anything about DAMAGES OR FOR ANY LOST PROFITS...
Page 407 Flex (), enUSA, First Printing...
Page 408 Index Alarm See: Anti-Theft Alarm..........71 All-Wheel Drive..........165 Ambient Lighting...........85 See: Climate Control..........114 Anti-Theft Alarm..........71 About This Manual...........7 Arming the Alarm..........71 Disarming the Alarm..........71 See: Brakes............172 Appendices............388 ABS driving hints Audible Warnings and Indicators.....95 See: Hints on Driving With Anti-Lock Headlamps On Warning Chime.....96 Brakes..............172 Key in Ignition Warning Chime......95 Accessories............365...
Page 409 Index Automatic Transmission Fluid Changing a Bulb...........258 Check.............252 Brake and Rear Lamps, Rear Direction Adding Transmission Fluid ......253 Indicator and Reversing Lamp....260 Checking the Transmission Fluid Front Direction Indicator and Front Parking Level..............252 Lamp..............259 Autowipers............76 Front Fog Lamp..........260 Auxiliary Power Points........143 Headlamp.............259 110 Volt AC Power Point........143 Headlamp Low Beam and Headlamp High...
Page 410 Index Climate Controlled Seats......137 Emission Control System......158 Cooled Seats............137 On-Board Diagnostics (OBD-II)....159 Heated Seats............137 Readiness for Inspection and Maintenance Collision Warning System......198 (I/M) Testing...........160 End User License Agreement....388 PRINCIPLE OF OPERATION......198 Coolant Check VEHICLE SOFTWARE END USER LICENSE See: Engine Coolant Check......248 AGREEMENT (EULA) ........388 Crash Sensors and Airbag Indicator..47 Engine Block Heater........151...
Page 411 See: Parking Brake..........173 See: Front Fog Lamps........83 Hazard Warning Flashers......222 Foot Pedals Headlamp Adjusting See: Adjusting the Pedals........75 See: Adjusting the Headlamps.....257 Ford Credit............11 Headlamp Exit Delay........81 (U.S. Only)..............11 Headlamp Removal Front Fog Lamps..........83 See: Removing a Headlamp......258 Front Passenger Sensing System....43 Head Restraints..........123...
Page 412 Index Hints on Controlling the Interior Installing Child Restraints......16 Climate............118 Child Seats...............16 Cooling the Interior Quickly......119 Using Lap and Shoulder Belts......17 General Hints............118 Using Lower Anchors and Tethers for Heating the Interior Quickly......119 CHildren (LATCH)..........22 Recommended Settings for Cooling...120 Using Tether Straps..........23 Instrument Cluster..........91 Recommended Settings for Heating...119 Instrument Lighting Dimmer......81...
Page 413 Index Locking and Unlocking........60 Moonroof............89 Activating Intelligent Access......61 Bounce-Back............90 Autolock..............62 Opening and Closing the Moonroof.....90 Autounlock ............62 Venting the Moonroof........90 Motorcraft Parts - 3.5L Duratec.....298 Battery Saver............63 Motorcraft Parts - 3.5L Enabling or Disabling Autolock and Ecoboost ..........299 Autounlock............62 MyKey Troubleshooting.......58 Illuminated Entry..........63 MyKey .............54...
Page 414 Index Power Liftgate..........64 Replacement Parts Recommendation.........11 Hands-Free Feature..........67 Obstacle Detection..........66 Collision Repairs.............11 Opening and Closing the Liftgate....65 Scheduled Maintenance and Mechanical Setting the Liftgate Open Height....66 Repairs..............11 Stopping the Liftgate Movement....66 Warranty on Replacement Parts.....12 Power Seats............127 Replacing a Lost Key or Remote Control.............53 Power Lumbar.............128 Power Steering Fluid Check.....254...
Page 415 Index Side Airbags.............45 SYNC Applications and Sitting in the Correct Position....123 Services............336 Snow Chains 911 Assist...............336 See: Using Snow Chains.........287 SYNC Services: Traffic, Directions & Special Notices..........12 Information (TDI) (If Equipped, United New Vehicle Limited Warranty......12 States Only)...........340 On-board Diagnostics (OBD-II).......12 Vehicle Health Report (If Equipped, United Special Instructions..........12 States Only)............338...
Page 416 Index Trailer Sway Control........210 Using SYNC With Your Media Transmission Code Designation.....301 Player............346 Transmission...........161 Accessing Your Play Menu.......351 Transmission Connecting Your Digital Media Player to the See: Transmission..........161 USB Port............346 Transporting the Vehicle......215 Media Menu Features........349 Media Voice Commands........348 System Settings..........353 What's Playing?..........347 Under Hood Overview - 3.5L Using SYNC...
Page 417 Index Vehicle Storage..........269 Washers Battery..............270 See: Cleaning the Exterior......264 Body...............269 See: Wipers and Washers.........76 Waxing.............265 Brakes..............270 Wheel Nuts Cooling system...........270 Engine..............269 See: Changing a Road Wheel......291 Wheels and Tires...........271 Fuel system............270 General..............269 General Information...........271 Miscellaneous.............270 Technical Specifications.........296 Windows and Mirrors........86 Removing Vehicle From Storage....270 Windshield Washers........77 Tires.................270...

Ford Flex 2016 Owner's Manual

Introduction

Environment

Child Safety

Seatbelts

Personal Safety System?

Supplementary Restraints System

Keys and Remote Controls

Mykey

Locks

Security

Steering Wheel

Pedals

Wipers and Washers

Lighting

Windows and Mirrors

Instrument Cluster

Information Displays

Climate Control

Seats

Universal Garage Door

Auxiliary Power Points

Storage Compartments

Starting and Stopping the Engine

Fuel and Refueling

Transmission

All-Wheel Drive

Brakes

Traction Control

Stability Control

Parking Aids

Cruise Control

Driving Aids

Load Carrying

Towing

Driving Hints

Roadside Emergencies

Customer Assistance

Fuses

Maintenance

Vehicle Care

Wheels and Tires

Capacities and Specifications

Audio System

Sync

Accessories

Extended Service Plan (ESP)

Scheduled Maintenance

Quick Links

Troubleshooting

Related Manuals for Ford Flex 2016

Summary of Contents for Ford Flex 2016