Ford Flex 2018 Owner's Manual

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2018 FLEX Owner's Manual

owner.ford.com

ford.ca

February 2018

Second Printing

Owner's Manual

Flex

Litho in U.S.A.

JA8J 19A321 AA

Table of Contents

Troubleshooting

Summary of Contents for Ford Flex 2018

Page 1 2018 FLEX Owner’s Manual owner.ford.com ford.ca February 2018 Second Printing Owner’s Manual Flex Litho in U.S.A. JA8J 19A321 AA...
Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2018 All rights reserved. Part Number: 201801 20180105201236...
Page 4: Table Of Contents
Front Passenger Sensing System ...46 California Proposition 65 ......11 Side Airbags ............48 Perchlorate ............11 Safety Canopy ...........49 Ford Credit ............11 Crash Sensors and Airbag Indicator ..50 Replacement Parts Recommendation ................12 Airbag Disposal ..........51 Special Notices ..........12 Keys and Remote Controls Mobile Communications Equipment ................13...
Page 5 Table of Contents Steering Wheel Instrument Cluster Adjusting the Steering Wheel - Vehicles Gauges ..............92 With: Power Adjustable Steering Warning Lamps and Indicators ....93 Column ............75 Audible Warnings and Indicators ....96 Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering Information Displays Column ............76 Audio Control ..........76...
Page 6 Table of Contents Storage Compartments Stability Control Center Console ..........145 Principle of Operation ........178 Overhead Console ........146 Using Stability Control .......179 Starting and Stopping the Parking Aids Engine Principle of Operation .......180 General Information ........147 Rear Parking Aid ..........180 Ignition Switch ..........147 Active Park Assist .........181 Keyless Starting ..........147 Rear View Camera ........185...
Page 7 Table of Contents Brake Fluid Check ........256 Roadside Emergencies Power Steering Fluid Check ....257 Roadside Assistance ........221 Washer Fluid Check ........257 Hazard Flashers ...........222 Changing the 12V Battery ......257 Fuel Shutoff ..........222 Checking the Wiper Blades ....259 Jump Starting the Vehicle ......223 Changing the Wiper Blades ....259 Post-Crash Alert System ......225 Adjusting the Headlamps .......260...
Page 8 Accessories Vehicle Identification Number ....306 Accessories ...........443 Vehicle Certification Label ......307 Transmission Code Designation ...307 Ford Protect Capacities and Specifications - 3.5L Ford Protect ..........445 Duratec ............308 Capacities and Specifications - 3.5L Scheduled Maintenance Ecoboost ..........312 General Maintenance Information ..447 Audio System Normal Scheduled Maintenance ..450...
Page 9 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 10: Introduction
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.
Page 11 Introduction Brake system Fasten seatbelt E71880 Flammable E231160 E270480 Cabin air filter Front airbag E67017 Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor Hazard flashers Child seat tether anchor Heated rear window Cruise control E71340...
Page 12: Data Recording
E231159 systems. In order to properly diagnose and Safety alert service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic See Owner's Manual information received through a direct connection to your vehicle when diagnosing or servicing your vehicle.
Page 13 Ford of Canada privacy policy at under normal driving conditions and no www.ford.ca, including our U.S. data personal data or information (e.g., name,...
Page 14: California Proposition 65
US Only that you request. If you do not want Ford Credit offers a full range of financing Ford or its vendors to receive this information, do not activate the and lease plans to help you acquire your service.
Page 15: Replacement Parts Recommendation
A great way to know for sure you are getting this level Call 1-800-727-7000. of protection is to use genuine Ford For more information about Ford Credit replacement collision parts. and access to Account Manager, go to Warranty on Replacement Parts www.ford.com/finance.
Page 16: Mobile Communications Equipment
We do not recommend appropriately used, particularly in or endorse the use of aftermarket plug-in emergency situations. Safety must be devices unless approved by Ford. The paramount when using mobile vehicle Warranty will not cover damage communications equipment to avoid caused by an aftermarket plug-in device.
Page 17 Introduction recommendations and specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to this Owner’s Manual for all other required information and warnings.
Page 18: Environment
You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. For details about Ford Motor Company's sustainability progress and initiatives visit: Web Address www.sustainability.ford.com...
Page 19: At A Glance
At a Glance INSTRUMENT PANEL OVERVIEW E232260 Hazard flasher switch. See Air vent. Hazard Flashers (page 222). Wiper lever. See Windshield Information and entertainment Wipers (page 80). display. Direction Indicators. See Passenger airbag indicator light. Direction Indicators (page 85). See Front Passenger Sensing Information display control.
Page 20 At a Glance Cruise control switches. See Using Cruise Control (page 189). Hood release. See Opening and Closing the Hood (page 245). Instrument panel dimmer control. See Instrument Lighting Dimmer (page 84). Lighting control. See Lighting Control (page 82). Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 21: Child Safety
Child Safety GENERAL INFORMATION WARNINGS Technician (CPST) to make sure that you See the following sections for directions properly install the child restraint in your on how to properly use safety restraints vehicle and that you consult your for children. pediatrician to make sure you have a child restraint appropriate for your child.
Page 22: Installing Child Restraints
Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Use a child safety seat Infants or Children weighing 40 lb (18 kg) or less (sometimes called an toddlers (generally age four or younger). infant carrier, convertible seat, or toddler seat).
Page 23 Child Safety Use a child safety seat (sometimes called • Place the vehicle seat upon which the an infant carrier, convertible seat, or child restraint will be installed in the toddler seat) for infants, toddlers or upright position. children weighing 40 lb (18 kg) or less •...
Page 24 Child Safety Standard seatbelts E142530 3. While holding the shoulder and lap belt E142528 portions together, route the tongue Position the child safety seat in a seat through the child restraint according with a combination lap and shoulder to the child restraint manufacturer's belt.
Page 25 Child Safety 8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that exists once the extra weight of the child is added to the child...
Page 26 Child Safety Inflatable seatbelts E142530 3. While holding the shoulder and lap belt E142528 portions together, route the tongue Position the child safety seat in a seat through the child restraint according with a combination lap and shoulder to the child restraint manufacturer's belt.
Page 27 Child Safety Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.
Page 28 Child Safety WARNINGS Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.
Page 29 Child Safety Second-row bench seats and third-row Use of Inboard Lower Anchors from the passenger side Outboard Seating Positions (Center Seating Use) WARNING The standardized spacing for LATCH lower anchors is 11 in (280 mm) center to center. Do not use LATCH lower anchors for the center seating position unless the child restraint manufacturer's instructions permit and...
Page 30 Child Safety Combining Seatbelt and LATCH Lower Second row bench seats and third row Anchors for Attaching Child Safety passenger side Seats When used in combination, either the seatbelt or the LATCH lower anchors may be attached first, provided a proper installation is achieved.
Page 31 Child Safety Placement of the tether strap • Second row outboard seat positions: Route the child safety seat tether strap over the seatback, under the head restraint and between the head restraint posts. If needed, remove the head restraint to improve the fit of the child safety seat or tether strap.
Page 32: Booster Seats
Child Safety Second row bench (60/40) E190831 Note: Some booster seat seatbelt guides Third row seat may not accommodate the shoulder portion of the inflatable seatbelt. Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 57 in (1.45 m) tall, are greater than age four (4) and less than age twelve (12), and between 40 lb...
Page 33 Child Safety If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat backrest or no head restraint, a backless booster seat may place your child's head (as measured at the tops of the ears) above the top of the seat.
Page 34: Child Restraint Positioning
Child Safety E142596 E142597 WARNINGS If the booster seat slides on the vehicle the way back. When possible, all children seat upon which it is being used, placing a age 12 and under should be properly rubberized mesh sold as shelf or carpet restrained in a rear seating position.
Page 35: Child Safety Locks
Child Safety WARNINGS WARNINGS manufacturer. A safety seat that is Always restrain an unoccupied child improperly installed or utilized, is seat or booster seat. These objects inappropriate for your child's height, age, may become projectiles in a crash or or weight or does not properly fit the child sudden stop, which may increase the risk may increase the risk of serious injury or of serious injury.
Page 36 Child Safety E112197 The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock. Right-Hand Side Turn clockwise to lock and counterclockwise to unlock.
Page 37: Seatbelts
Seatbelts PRINCIPLE OF OPERATION WARNINGS Even with advanced restraints systems, properly restrain children WARNINGS 12 and under in a rear seating Always drive and ride with your position. Failure to follow this could seatback upright and the lap belt seriously increase the risk of injury or death. snug and low across the hips.
Page 38: Fastening The Seatbelts
Seatbelts against the occupant’s body when activated. This helps increase the effectiveness of the seatbelts. In frontal crashes, the seatbelt pretensioners can be activated alone or, if the crash is of sufficient severity, together with the front airbags. FASTENING THE SEATBELTS Standard belts shown, inflatable belts similar E142588...
Page 39 Seatbelts Pregnant women should always wear their small length of webbing back toward the seatbelt. Position the lap belt portion of a stowed position. For rear seatbelts, recline combination lap and shoulder belt low the rear seat backrest or push the seat across the hips below the belly and worn backrest cushion away from the seatbelt.
Page 40 Seatbelts Rear Inflatable Seatbelt 2. Grasp the shoulder portion and pull (If Equipped) downward until you pull the entire belt out. As the belt retracts, you will hear WARNING a clicking sound. This indicates the Do not attempt to service, repair, or seatbelt is now in the automatic modify the supplementary restraint locking mode.
Page 41: Seatbelt Height Adjustment
Seatbelts The rear inflatable seatbelts function like The rear inflatable seatbelts are designed standard restraints in everyday usage. to inflate in frontal or near-frontal crashes, some side impact crashes and rollovers. The fact that the rear inflatable seatbelt did not inflate in a crash does not mean that something is wrong with the system.
Page 42: Seatbelt Warning Lamp And Indicator Chime
Seatbelts Adjust the height of the shoulder belt so To adjust the shoulder belt height: the belt rests across the middle of your Press the side release buttons and slide shoulder. the height adjuster up or down. 2. Release the buttons and pull down on the height adjuster to make sure it is locked in place.
Page 43 Seatbelts If... Then... You and the front seat passenger buckle The Belt-Minder feature will not activate. your safety belts before you switch the ignition on or less than 1–2 minutes elapse after you switch the ignition on... You or the front seat passenger do not The Belt-Minder feature activates, the buckle your safety belts before your vehicle safety belt warning light illuminates and a...
Page 44: Child Restraint And Seatbelt Maintenance
Only use extensions provided free of damaged. Inspect the vehicle and child charge by Ford Motor Company restraint seatbelts to make sure there are dealers. The dealer will provide an no nicks, tears or cuts. Replace if extension designed specifically for this necessary.
Page 45 Ford Motor Company dealers. Only Ford seatbelt extensions made by the original equipment seatbelts manufacturer should be used with Ford seatbelts. Ask your authorized dealer if your extension is compatible with your Ford vehicle restraint system.
Page 46: Personal Safety System
Personal Safety System How Does the Personal Safety The Personal Safety System provides an System Work? improved overall level of frontal crash protection to front seat occupants and is The Personal Safety System can adapt the designed to help further reduce the risk of deployment strategy of the safety devices airbag-related injuries.
Page 47: Supplementary Restraints System
Supplementary Restraints System PRINCIPLE OF OPERATION WARNINGS Several airbag system components get hot after inflation. To reduce the WARNINGS risk of injury, do not touch them after Airbags do not inflate slowly or inflation. gently, and the risk of injury from a deploying airbag is the greatest close If a supplementary restraint system to the trim covering the airbag module.
Page 48: Driver And Passenger Airbags
Supplementary Restraints System particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment. Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control.
Page 49: Front Passenger Sensing System
Supplementary Restraints System After all occupants have adjusted their FRONT PASSENGER SENSING seats and put on seatbelts, it is very SYSTEM important that they continue to sit properly. A properly seated occupant sits WARNINGS upright, leaning against the seatback, and centered on the seat cushion, with their Even with advanced restraints feet comfortably extended on the floor.
Page 50 Supplementary Restraints System The indicator lamp is in the center stack of The front passenger sensing system is the instrument panel. designed to enable (may inflate) the front passenger frontal airbag anytime the Note: The passenger airbag status indicator system senses that a person of adult size off and on indicator lamps illuminate for a is sitting properly in the front passenger short period of time when you first switch...
Page 51: Side Airbags
If it is necessary to modify an advanced front airbag system to accommodate a If the side airbag has deployed, the person with disabilities, contact the Ford airbag will not function again. The Customer Relationship Center. See side airbag system (including the...
Page 52: Safety Canopy
Supplementary Restraints System The side airbags are located on the The design and development of the side outboard side of the seatbacks of the front airbag system included recommended seats. In certain sideways crashes, the testing procedures that were developed airbag on the side affected by the crash by a group of automotive safety experts will be inflated.
Page 53: Crash Sensors And Airbag Indicator
Supplementary Restraints System The Safety Canopy will deploy during Always properly restrain children 12 years significant side crashes or when a certain old and under in the rear seats. The Safety likelihood of a rollover event is detected Canopy will not interfere with children by the rollover sensor.
Page 54: Airbag Disposal
Supplementary Restraints System The restraints control module also • The design of the side airbags is to monitors the readiness of the above safety inflate in certain side crashes. Side devices plus the crash and occupant airbags may activate in other types of sensors.
Page 55: Keys And Remote Controls
Keys and Remote Controls computers or cell phones can interfere with GENERAL INFORMATION ON remote operation. Operating your remote RADIO FREQUENCIES control near metal or metallic-finished purses, bags or clothing can interfere with This device complies with Part 15 of the remote operation.
Page 56: Remote Control
Keys and Remote Controls REMOTE CONTROL Integrated Keyhead Transmitter Equipped) E138616 The intelligent access keys operate the power locks and the remote start system. The key must be in your vehicle to use the push button start. E210695 Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle.
Page 57 Keys and Remote Controls Replacing the Battery 4. Insert a new battery with the + facing upward. Press the battery down to Note: Refer to local regulations when make sure it is fully in the housing. disposing of transmitter batteries. 5.
Page 58 Keys and Remote Controls 5. Reinstall the battery housing cover Vehicles with automatic climate control onto the transmitter and install the key can be configured to operate when the blade. vehicle is remote started. See Automatic Climate Control (page 115). Car Finder Many states and provinces have restrictions for the use of remote start.
Page 59: Replacing A Lost Key Or Remote Control
Keys and Remote Controls 2. Press the remote start button twice. You may have to be closer to your vehicle The exterior lamps flash twice. to remotely switch off your vehicle after remote starting. This is due to the added The horn sounds if the system fails to start, noise of your running vehicle.
Page 60: Mykey
MyKey • Driver assist features, if equipped on PRINCIPLE OF OPERATION your vehicle, are forced on: parking aid, blind spot information system (BLIS), MyKey allows you to program keys with cross traffic alert, lane departure restricted driving modes to promote good warning and forward collision warning driving habits.
Page 61: Creating A Mykey
MyKey • Various vehicle speed reminders so you equipped with these features). know when your vehicle approaches the limits. Warnings appear in the CREATING A MYKEY information display and an audible warning sounds when you exceed the Use the information display to create a limit.
Page 62: Clearing All Mykeys
MyKey Message Action and Description Settings Press the OK button or the right arrow key. MyKey Press the OK button or the right arrow key. Note: You can clear or change your MyKey CLEARING ALL MYKEYS settings at any time during the same key cycle as you created the MyKey.
Page 63: Checking Mykey System Status
MyKey You can find information on programmed CHECKING MYKEY SYSTEM MyKey(s) using the information display STATUS control on the steering wheel. See Information Displays (page 97). To find information on programmed MyKey(s), press the left arrow button to access the main menu and scroll to: Message Description Settings...
Page 64: Using Mykey With Remote Start Systems
Ford-approved, aftermarket remote start USING MYKEY WITH REMOTE systems. If you choose to install a remote START SYSTEMS start system, see an authorized dealer for a Ford-approved remote start system. MyKey is not compatible with non MYKEY TROUBLESHOOTING Condition Potential Causes I cannot create a MyKey.
Page 65 MyKey Condition Potential Causes I lost a key. Program a spare key. See Passive Anti-Theft System (page 73). MyKey distances do not accumulate. • The MyKey user is not using the MyKey. • An admin key holder cleared the MyKeys and created new MyKeys.
Page 66: Doors And Locks
Doors and Locks Press and hold both the lock and unlock LOCKING AND UNLOCKING buttons on the remote control for three seconds to change between driver door or You can use the power door lock control all doors unlock mode. The direction or the remote control to lock and unlock indicators will flash twice to indicate a your vehicle.
Page 67 Doors and Locks Opening a Rear Door From the With your intelligent access key within 3 ft Inside (1 m) of your vehicle, touch the unlock sensor on the back of the door handle for Pull the interior door handle twice to a brief period and then pull on the door unlock and open a rear door.
Page 68 Doors and Locks Autolock You can still lock your vehicle with the key in the ignition by either: Autolock locks all the doors when all of the • Using the keyless entry keypad with the following occur: driver door closed. •...
Page 69: Keyless Entry
Doors and Locks 6. Press the power door lock control and Battery Saver for Intelligent Access within five seconds, press the power Keys (If Equipped) door unlock control. The horn sounds If you leave the ignition switched on and once if disabled or twice if enabled. the engine is not running, the battery saver Switch the ignition off.
Page 70 Doors and Locks You can operate the keypad with the Note: Personal entry codes 3, 4 and 5 will factory-set five-digit entry code. The code not recall memory positions. is on the owner’s wallet card in the glove Erasing a Personal Code box and is available from an authorized dealer.
Page 71 Doors and Locks Unlocking Only the Driver Door Enter the factory-set or your personal five-digit code. You must press each number within five seconds of each other. The interior lamps illuminate. Note: All doors unlock if the two-stage unlocking feature is turned off. See Locking and Unlocking (page 63).
Page 72: Liftgate
Liftgate Opening the Liftgate MANUAL LIFTGATE (If Equipped) Manually WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed.
Page 73: Power Liftgate
Liftgate • The ignition is on and the transmission POWER LIFTGATE (If Equipped) is not in park (P). • The battery voltage is below the WARNINGS minimum operating voltage. It is extremely dangerous to ride in a • The liftgate is not fully closed and your cargo area, inside or outside of a vehicle speed is at or above 3 mph vehicle.
Page 74 Liftgate Remote Control Press the button twice within three seconds. E138630 Outside Control Button Opening the Liftgate Unlock the liftgate with the remote E244708 control or power door unlock control. Press and release the liftgate control If an intelligent access key is within 3 ft button in the rear cargo area.
Page 75 Liftgate When Opening The system stops when it detects an obstacle and a tone sounds. Once you remove the obstacle, you can continue to operate the liftgate. Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 76: Security
Note: Your vehicle comes equipped with two integrated keyhead transmitters or two Note: The system is not compatible with intelligent access keys. non-Ford aftermarket remote start systems. The integrated keyhead transmitter Use of these systems may result in vehicle functions as a programmed ignition key...
Page 77: Anti-Theft Alarm
Security You must have two previously Programming a Spare Intelligent programmed coded keys and the new Access Key unprogrammed key readily accessible. See See your authorized dealer to have your authorized dealer to have the spare additional keys programmed to your key programmed if two previously vehicle.
Page 78: Steering Wheel
Steering Wheel End of Travel Position ADJUSTING THE STEERING WHEEL - VEHICLES WITH: The steering column sets a stopping position just short of the end of the column POWER ADJUSTABLE position to prevent damage to the steering STEERING COLUMN column. A new stopping position sets if the steering column encounters an object WARNING when tilting or telescoping.
Page 79: Adjusting The Steering Wheel - Vehicles With: Manual Adjustable Steering Column
Steering Wheel Note: Depending on your vehicle, the column may move up and in. ADJUSTING THE STEERING WHEEL - VEHICLES WITH: MANUAL ADJUSTABLE STEERING COLUMN WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the E259855 correct position.
Page 80: Voice Control
Steering Wheel Seek, Next or Previous See Using Cruise Control (page 189). Type Two Press the seek button to: • Tune the radio to the next or previous stored preset. • Play the next or the previous track. Press and hold the seek button to: •...
Page 81 Steering Wheel Note: The system uses a sensor and is designed to control the temperature of the steering wheel and to prevent it from overheating. Note: In warm temperatures, the steering wheel quickly reaches its maximum temperature and the system reduces the current to the heating element.
Page 82: Pedals
Pedals (If Equipped) ADJUSTING THE PEDALS WARNING Never use the controls while your feet are on the accelerator and brake pedals and the vehicle is moving. You can find the control on the left side of the steering column. Press and hold the appropriate side of the control to move the pedals.
Page 83: Wipers And Washers
Wipers and Washers Note: If streaks or smears appear on the WINDSHIELD WIPERS windshield, clean the windshield and the wiper blades. If that does not resolve the Note: Fully defrost the windshield before issue, install new wiper blades. you switch the windshield wipers on. Note: If you switch autolamps and Note: Make sure you switch the windshield autowipers on, the headlamps turn on when...
Page 84: Windshield Washers
Wipers and Washers Rear Window Wiper Blade WINDSHIELD WASHERS Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to burn out. Always use the windshield washer before wiping a dry windshield.
Page 85: Lighting
Lighting GENERAL INFORMATION LIGHTING CONTROL Condensation in the Exterior Front Lamps and Rear Lamps Exterior front lamps and rear lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.
Page 86: Autolamps
Lighting Push the lever away from you again or pull the lever toward you to switch the high beam off. Flashing the Headlamp High Beam E158778 E163268 When the lighting control is in the Slightly pull the lever toward you and autolamps position, the headlamps turn release it to flash the headlamps.
Page 87: Instrument Lighting Dimmer
Lighting 2. Select the autolamp position on the INSTRUMENT LIGHTING lighting control. DIMMER 3. Switch the lighting control to the off position. 4. Switch the ignition on. 5. Switch the ignition off. 6. Select the autolamp position on the lighting control. The headlamps and parking lamps turn on.
Page 88: Front Fog Lamps
Lighting FRONT FOG LAMPS INTERIOR LAMPS (If Equipped) The lamps turn on under the following conditions: • You open any door. • You press a button on the remote control • You press the outer edge of the clear lens on the front row map lamp. Front Row Map Lamps E156823 Pull the lighting control toward you to...
Page 89: Ambient Lighting
Lighting Without Moonroof E163274 Third Row Dome Lamps (If Equipped) E163274 To switch on the lamps, press the outer edge of the clear lens. AMBIENT LIGHTING (If Equipped) Adjust the ambient lighting using the touchscreen. See your SYNC information. Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 90: Windows And Mirrors
Windows and Mirrors Bounce-Back POWER WINDOWS The window will automatically stop and WARNINGS reverse some distance if it detects an Do not leave children unattended in obstacle while closing. your vehicle and do not let them play Overriding the Bounce-Back Feature with the power windows.
Page 91: Exterior Mirrors
Windows and Mirrors Power-Folding Mirrors EXTERIOR MIRRORS (If Equipped) Power Exterior Mirrors WARNING Do not adjust the mirrors when your vehicle is moving. This could result in the loss of control of your vehicle, serious personal injury or death. E163060 Note: Moving the mirrors 10 or more times within one minute, or repeated folding and unfolding of the mirrors while holding the...
Page 92 Windows and Mirrors Heated Exterior Mirrors (If Equipped) See Heated Windows and Mirrors (page 121). Memory Mirrors (If Equipped) You can save and recall the mirror positions through the memory function. See Memory Function (page 128). Direction Indicator Mirrors (If Equipped) The outer portion of the appropriate mirror housing blinks when you switch on the direction indicator.
Page 93: Interior Mirror
Windows and Mirrors Rotate the sun visor toward the side INTERIOR MIRROR window and extend it rearward for extra shade. WARNING Illuminated Vanity Mirror Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products.
Page 94 Windows and Mirrors Opening and Closing the Moonroof E163063 Press and release the SLIDE control to open the moonroof. The moonroof will stop short of the fully opened position. Note: This position helps to reduce wind noise or rumbling which may happen with the moonroof fully open.
Page 95: Instrument Cluster
Instrument Cluster Note: Cluster shown in standard measure GAUGES – metric clusters similar. E212029 Speedometer. Tachometer. Fuel Gauge. Information Display. See General Information (page 97). Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 96: Warning Lamps And Indicators
Instrument Cluster E217329 Note: Some warning indicators appear in Left information display. See the information display and operate the General Information (page same as a warning lamp but do not 97). illuminate when you start your vehicle. Speedometer. Adaptive Cruise Control (If Equipped) Right information display.
Page 97 Instrument Cluster Airbag Readiness If it illuminates when your vehicle is moving, make sure the parking brake is If this light fails to illuminate disengaged. If the parking brake is when you switch the ignition on, disengaged, this indicates low brake fluid continues to flash or remains on, E67017 level or a brake system fault.
Page 98 Instrument Cluster Engine Oil High Beam It illuminates when you switch It will illuminate when you switch the ignition on. the high beam headlamps on. It will flash when you use the If it illuminates when the engine headlamp flasher. is running this indicates a malfunction.
Page 99: Audible Warnings And Indicators
Instrument Cluster Powertrain Malfunction/Reduced Stability Control Off Power It illuminates when you switch the system off. Illuminates when a powertrain or an AWD fault has been E130458 detected. Contact your authorized dealer as soon as possible. AUDIBLE WARNINGS AND INDICATORS Service Engine Soon Key in Ignition Warning Chime If it illuminates when the engine...
Page 100: Information Displays
Information Displays Information Display Controls GENERAL INFORMATION (Type 1) WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
Page 101 Information Displays Note: Some options may appear slightly • Trip 1 & 2 different or not at all if the items are • Fuel Economy optional. • Information • Settings Trip 1 & 2 Trip 1 & 2 Speedometer Trip distance Average fuel economy Elapsed trip time Hold OK to Reset...
Page 102 Information Displays Information Information Intelligent AWD MyKey® Distance (if key is programmed) — Distance traveled when a programmed key is in use. MyKey® Information — Number of MyKeys and admin keys programmed) Coolant Temp. — The engine coolant indicator will change colors indicating: blue for cool, gray for normal and red for hot.
Page 103 Information Displays Settings Autolamp Delay Autolamp Delay Compass Display Calibrate Set Zone DTE calculation Normal or Towing Easy Entry/Exit Locks Autolock Autounlock Remote Unlock All Doors or Driver's First Oil Life Reset Set to XXX% Power Liftgate Switch Enabled or Switch Disabled Remote Start Climate Control Auto or Last...
Page 104 Information Displays Settings Volume Limiter Do Not Disturb Clear MyKeys Hold OK to Clear All MyKeys • Press the left arrow button to exit a Information Display Controls menu. (Type 2) • Press and hold the left arrow button at any time to return to the main menu display (escape button).
Page 105 Information Displays Display Mode Option 1 XXX mi (km) to empty, Fuel gauge and Total odometer Option 2 Round tachometer, Fuel gauge and Total odometer Option 3 Round tachometer, Engine coolant temp gauge, Fuel gauge and Total odometer Option 4 Digital speedometer, Fuel gauge and Total odometer Regardless of display mode chosen, when you use the SelectShift Automatic trans-...
Page 106 Information Displays Elapsed trip time Note: Press and hold OK to reset the currently displayed trip information. When you switch off your vehicle the timer stops and restarts when you restart your Trip distance vehicle. Shows the accumulated trip distance. Fuel Economy Average fuel economy Use the left or right arrow buttons to...
Page 107 Information Displays Settings driver setting choices. Note: Some items are optional and may In this mode, you can configure different not appear. Settings Vehicle Drive Handling in D Sport, Normal or Comfort Control Handling in S Sport or Normal Auto Engine Off DTE Calcula- Normal or Towing tion...
Page 108: Information Messages
Information Displays Settings 911 Assist Always On or User Selectable Traction Control Max Speed Choose desired speed or off Speed Minder Volume On or Off Limiter Do Not Always On or User Selectable Disturb MyKey On or Off Report Clear Hold OK to Clear All MyKeys MyKeys Display Settings...
Page 109 Information Displays Adaptive Cruise Control Message Action Adaptive Cruise A radar malfunction is preventing the adaptive cruise from Malfunction engaging. See Using Adaptive Cruise Control (page 190). Adaptive Cruise Not Conditions exist such that the adaptive cruise cannot function Available properly.
Page 110 Information Displays Message Action AWD OFF Displays if the AWD system disables to protect itself. This may occur if you operate the vehicle after installing the compact spare tire, if the system is overheating or if there is an issue with another vehicle system that prevents the AWD system from operating.
Page 111 Information Displays Blind Spot Information and Cross Traffic Alert System Message Action Blindspot System Fault A fault with the system has occurred. Contact an authorized dealer as soon as possible. Blindspot Not Available The system sensors are blocked. Contact an authorized dealer Sensor Blocked See as soon as possible.
Page 112 Information Displays Collision Warning System Message Action Collision Warning There is a system malfunction with the collision warning Malfunction system. The system will be disabled. Contact an authorized dealer as soon as possible. Collision Warning Not The collision warning system radar is blocked because of poor Available Sensor radar visibility due to bad weather or ice/mud/water in front Blocked See Manual...
Page 113 Information Displays Keys and Intelligent Access Message Action To START Press Brake A reminder to press the brake while starting your vehicle. No Key Detected The key is not detected by the system. See Keyless Starting (page 147). Restart Now or Key is The Start Stop button is pressed to shut off the engine and Needed an Intelligent Access key is not detected inside your vehicle.
Page 114 Information Displays MyKey Message Action MyKey not Created MyKey cannot be programmed during key programming . MyKey Active Drive MyKey is active. Safely Speed Limited to XX When starting your vehicle, a MyKey is in use and the MyKey MPH/km/h speed limit is on.
Page 115 Information Displays Power Steering Message Action Steering Fault Service The power steering system has detected a condition that requires service. See an authorized dealer. Service Power Steering The power steering system is not working. Stop your vehicle a safe place. Contact an authorized dealer. Steering Assist Fault The power steering system has detected a condition within Service Required...
Page 116 Information Displays Traction Control Message Action Traction Control Off Displays the status of the traction control system. See Using Traction Control (page 177). Transmission Message Action Shift to Park You switched the engine off and shift select lever is in any position other than P (Park).
Page 117: Climate Control
Climate Control MANUAL CLIMATE CONTROL E210700 Recirculated air: Press to Power: Press to switch the switch between outside air and system on and off. When the recirculated air. The air currently system is off, it prevents outside in the passenger compartment air from entering the vehicle.
Page 118: Automatic Climate Control - Vehicles With: Premium Am/Fm/Cd
Climate Control MAX A/C: Press for maximum Fan speed control: Adjusts the cooling. Recirculated air flows volume of air circulated in the through the instrument panel vehicle. vents, air conditioning turns on Heated rear window: Press to and the fan adjusts to the switch the heated rear window highest speed.
Page 119: Automatic Climate Control - Vehicles With: Sony Audio System
Climate Control Driver temperature control: A/C: Press to switch the air Adjusts the temperature setting conditioning on or off. Use A/C on the driver side. This control with recirculated air to improve also adjusts the passenger side cooling performance and temperature when you switch efficiency.
Page 120 Climate Control E210702 Power: Press to switch the Defrost: Press to distribute air system on and off. When the through the windshield air vents system is off, it prevents outside and de-mister. Air distribution to air from entering the vehicle. the instrument panel and footwell vents turns off.
Page 121: Hints On Controlling The Interior Climate
Climate Control Note: To reduce humidity build-up inside Recirculated air: Press to your vehicle, do not drive with the system switch between outside air and switched off or with recirculated air always recirculated air. The air currently switched on. in the passenger compartment recirculates.
Page 122 Climate Control Quickly Heating the Interior Manual climate control Automatic climate control Adjust the fan speed to the highest Press AUTO. setting. Adjust the temperature control to the Adjust the temperature control to the full heat setting. desired setting. Direct air to the footwell using the air distribution buttons.
Page 123: Rear Passenger Climate Controls
Climate Control Recommended Settings for Cooling Manual climate control Automatic climate control Adjust the fan speed to the center Press AUTO. setting. Adjust the temperature control to the Adjust the temperature control to the midway point of the cold settings. desired setting.
Page 124: Heated Windows And Mirrors
Climate Control E210706 Rear fan speed control: HEATED WINDOWS AND Adjusts the volume of air MIRRORS circulated to the rear passenger compartment. Note: Make sure the engine is running Rear air distribution control: before operating the heated windows. Press to switch the direction of Heated Rear Window airflow.
Page 125: Cabin Air Filter
Climate Control Note: Do not remove ice from the mirrors Some features may remain on if they turn with a scraper or adjust the mirror glass on during remote start: when it is frozen in place. • Driver heated seat. Note: Do not clean the mirror housing or •...
Page 126: Seats
Seats We recommend that you follow these SITTING IN THE CORRECT guidelines: POSITION • Sit in an upright position with the base of your spine as far back as possible. WARNINGS • Do not recline the seatback more than Sitting improperly, out of position or 30 degrees.
Page 127 Seats Note: Adjust the seat backrest to an upright Guide sleeve adjust and release driving position before adjusting the head button. restraint. Adjust the head restraint so that Guide sleeve unlock and remove the top of it is level with the top of your head button.
Page 128 Seats The head restraints consist of: The head restraints consist of: An energy absorbing head An energy absorbing head restraint. restraint. Two steel stems. Two steel stems. Guide sleeve unlock and remove Fold strap. buttons. Folding the Head Restraint The outermost head restraints are non-adjustable, but they can be removed.
Page 129: Manual Seats
Seats MANUAL SEATS (If Equipped) Moving the Seat Backward and Forward WARNINGS Do not adjust the driver seat or seatback when your vehicle is moving. This may result in sudden seat movement, causing loss of control of your vehicle. E190837 Rock the seat backward and forward after releasing the lever to make sure Lumbar Adjustment...
Page 130 Seats E138647 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 131: Memory Function
Seats Power Lumbar (If Equipped) E205043 Saving a PreSet Position Switch the ignition on. 2. Adjust the memory features to your desired position. 3. Press and hold the desired preset button until you hear a single tone. You can save up to two preset memory E138648 positions.
Page 132: Rear Seats
Seats Note: Adjusting any active memory feature REAR SEATS or pressing a memory switch during a memory recall cancels the operation. Adjusting the Rear Seats Linking a PreSet Position to your Second Row Seats Remote Control or Intelligent Access Key Fob WARNINGS Always drive and ride with your Your vehicle can save the preset memory...
Page 133 Seats Moving the Seats Backward and Note: When you switch the ignition off, the Forward (If equipped) power fold feature works until the battery saver turns it off after 10 minutes. You can reactivate the power seats by pressing the unlock button on the remote entry key fob or by using the unlock procedure on the keyless entry keypad.
Page 134 Seats Fold and tumble the second-row seat to access the third row. E190845 3. To return the seatback to the floor from the tumbled position, rotate the seat E209848 down until you hear it latching to the Lift the handle on the side of the seat. floor.
Page 135 Seats Third Row Seat Exit E209849 3. Lift the seatback toward the rear of the E209850 vehicle, and rotate the seatback until Pull on the strap on the back of the you hear a click, locking it in the upright second row seat.
Page 136 Seats Stowing the Third Row Seat Note: Do not use the seat anchors as cargo tie downs. Note: Remove all objects from the seat and stowage tub. Objects in the seat or stowage tub may cause serious damage to the seat upholstery and cause improper seat function.
Page 137 Seats 2. To return the seatback to the upright position, pull the red strap. Then, while holding the red strap, pull the long strap on the seatback to raise the seatback. 3. Pull the head restraints up to their normal positions. PowerFold Third Row Seats (If equipped)
Page 138 Seats E209855 Note: Make sure that there are no objects Press to return the seat to the such as books, purses or briefcases on the normal seating position. load floor before unstowing the seat. Failure to remove all objects from the top of the Press to stow the seat into the load floor prior to unstowing it may cause tub floor.
Page 139: Heated Seats
Seats E146322 Press the heated seat symbol to cycle through the various heat settings and off. E245760 More indicator lights indicate warmer settings. HEATED SEATS Second Row Heated Seats (If Equipped) (If Equipped) Front Seats WARNING Persons who are unable to feel pain WARNING to the skin because of advanced age, People who are unable to feel pain...
Page 140: Climate Controlled Seats
Seats Note: You must switch the ignition on to use this feature. E146322 Press the heated seat symbol to cycle through the various heat settings and off. E146322 More indicator lights indicate warmer Press the heated seat symbol to cycle settings.
Page 141: Universal Garage Door Opener
Universal Garage Door Opener (If Equipped) HomeLink Wireless Control System WARNINGS Make sure that the garage door and security device are free from obstruction when you are programming. Do not program the system with the vehicle in the garage. E142657 Do not use the system with any The universal garage door opener replaces garage door opener that does not...
Page 142 Universal Garage Door Opener (If Equipped) To program additional buttons, repeat Steps 1 – 4. For questions or comments, please contact HomeLink at www.homelink.com, www.youtube.com/HomeLinkGentex or 1-800-355-3515. Programming Your Garage Door Opener Motor E142658 With your vehicle parked outside of the Note: You may need a ladder to reach the garage, turn your ignition to the on unit and you may need to remove the cover...
Page 143 Universal Garage Door Opener (If Equipped) Gate Operator / Canadian Press and hold the outer two function Programming buttons simultaneously for approximately 20 seconds until the Canadian radio-frequency laws require indicator lights above the buttons flash transmitter signals to “time-out” (or quit) rapidly.
Page 144 Universal Garage Door Opener (If Equipped) Press and hold the previously programmed Genie button on the hand-held transmitter for 10 seconds. The indicator light will change from red to red and green. 2. Press the same button twice to confirm the change.
Page 145 Universal Garage Door Opener (If Equipped) 5. Press and hold the previously programmed button on the visor for 2 seconds. Repeat this step up to 3 times until the garage door moves. Programming is now complete. Clearing a HomeLink Device To erase programming from the three HomeLink buttons press and hold the two outer HomeLink buttons until the indicator...
Page 146: Auxiliary Power Points
Auxiliary Power Points 12 Volt DC Power Point Locations Power points may be in the following WARNING locations: Do not plug optional electrical • Inside the center console. accessories into the cigar lighter socket. Incorrect use of the cigar • On the rear of the center console.
Page 147 Auxiliary Power Points When the indicator light on the power point • On: The power point is working, the ignition is on and a device is plugged • Off: The power point is off, the ignition is off or no device is plugged in. •...
Page 148: Storage Compartments
Storage Compartments Second Row Center Console CENTER CONSOLE Equipped) Stow items in the cup holder carefully as items may become loose during hard braking, acceleration or crashes, including hot drinks which may spill. Available console features include: E211667 Cup holder. Armrest.
Page 149: Overhead Console
Storage Compartments Flip the console lid forward, then lift off the This feature turns off when you switch the cover to open the cooling compartment. vehicle off. It turns back on to the last Make sure to replace the cover after using mode when you restart the vehicle.
Page 150: Starting And Stopping The Engine
Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH (If Equipped) WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground cover.
Page 151: Starting A Gasoline Engine
Starting and Stopping the Engine Note: A valid key must be located inside STARTING A GASOLINE your vehicle to switch the ignition on and ENGINE start the engine. When you start the engine, the idle speed Ignition Modes increases. This helps to warm up the engine.
Page 152 Starting and Stopping the Engine Note: The engine may continue cranking for up to 15 seconds or until it starts. Note: If you cannot start the engine on the first try, wait for a short period and try again. Vehicles with Keyless Start Note: Do not touch the accelerator pedal.
Page 153 Starting and Stopping the Engine Within 20 seconds of switching the engine Automatic Engine Shutdown Override off, press the brake pedal and press the Note: You cannot permanently switch off push button ignition switch. After 20 the automatic shutdown feature. When you seconds, you can no longer start your switch it off temporarily, it turns on at the vehicle if it does not detect a valid passive...
Page 154: Engine Block Heater
Starting and Stopping the Engine Stopping the Engine When Your Important Ventilating Information Vehicle is Moving If you stop your vehicle and then leave the engine idling for long periods, we WARNING recommend that you do one of the Switching off the engine when the following: vehicle is still moving will result in a •...
Page 155 Starting and Stopping the Engine We recommend that you do the following The heater uses 0.4 to 1.0 kilowatt-hours for a safe and correct operation: of energy per hour of use. The system does not have a thermostat. It achieves •...
Page 156: Fuel And Refueling
Fuel and Refueling • Avoid inhaling fuel vapors. Inhaling fuel SAFETY PRECAUTIONS vapor can lead to eye and respiratory tract irritation. In severe cases, WARNINGS excessive or prolonged breathing of Do not overfill the fuel tank. The fuel vapor can cause serious illness and pressure in an overfilled tank may permanent injury.
Page 157: Fuel Filler Funnel Location
Fuel and Refueling Some fuel stations, particularly those in The use of fuels with metallic compounds high altitude areas, offer fuels posted as such as methylcyclopentadienyl regular unleaded gasoline with an octane manganese tricarbonyl (commonly known rating below 87. as MMT), which is a manganese-based fuel additive, will impair engine For best overall vehicle and engine performance and affect the emission...
Page 158 Fuel and Refueling Use the following guidelines to avoid 2. Fully insert the fuel filler funnel into the electrostatic charge build-up, which can fuel filler inlet. produce a spark, when filling an ungrounded fuel container: • Only use an approved fuel container to transfer fuel to your vehicle.
Page 159: Refueling
Fuel and Refueling REFUELING Refueling System Overview E206911 E267248 Left-hand side. To open the fuel Fuel filler door. filler door, press the center rear edge of the fuel filler door and Fuel tank filler valve. then release. Fuel tank filler pipe. Right-hand side.
Page 160 Fuel and Refueling WARNINGS Do not pry open the fuel tank filler valve. This could damage the fuel system. Failure to follow this instruction could result in fire, personal injury or death. Do not remove the fuel pump nozzle from its fully inserted position when refueling.
Page 161: Fuel Consumption
Fuel and Refueling 3. Apply the parking brake. 4. Fully open the fuel filler door. 5. Check the fuel tank filler valve for any debris that may be restricting its movement. 6. Remove any debris from the fuel tank filler valve. Fully insert a fuel pump nozzle or the E206912 fuel filler funnel provided with your...
Page 162 Fuel and Refueling The first 1,000 mi (1,500 km) of driving is the break-in period of the engine. A more accurate measurement is obtained after 2,000 mi (3,000 km). Impacting Fuel Economy • Incorrect tire inflation pressures. • Fully loading your vehicle. •...
Page 163: Engine Emission Control
Engine Emission Control Tampering With a Noise Control EMISSION LAW System WARNING Federal laws prohibit the following acts: Do not remove or alter the original • Removal or rendering inoperative by equipment floor covering or any person other than for purposes of insulation between it and the metal maintenance.
Page 164: Catalytic Converter
Use special care when If you use anything other than Ford, working around the catalytic converter. Motorcraft or Ford-authorized parts for The catalytic converter heats up to a very...
Page 165 Engine Emission Control Illumination of the service engine soon Your vehicle has run out of fuel—the indicator, charging system warning light or engine may misfire or run poorly. the temperature warning light, fluid leaks, 2. Poor fuel quality or water in the strange odors, smoke or loss of engine fuel—the engine may misfire or run power could indicate that the emission...
Page 166 Engine Emission Control Your vehicle may not pass the I/M test if the service engine soon indicator is on or not working properly (bulb is burned out), or if the OBD-II system has determined that some of the emission control systems have not been properly checked.
Page 167: Transmission
Transmission Reverse (R) AUTOMATIC TRANSMISSION With the gearshift lever in reverse (R), your WARNINGS vehicle moves backward. Always come to a complete stop before shifting into and Always fully apply the parking brake. out of reverse (R). Make sure you shift into park (P) for vehicles with an automatic Neutral (N) transmission.
Page 168 Transmission In order to prevent the engine from running You can achieve extensive manual control at too low an RPM, which may cause it to by moving the gearshift lever to the sport stall, SelectShift still automatically makes (S) position. some downshifts if it has determined that •...
Page 169 Transmission Brake-Shift Interlock WARNINGS Do not drive your vehicle until you verify that the stoplamps are working. When doing this procedure, you need to take the transmission out of park (P) which means your vehicle can roll freely. To avoid unwanted vehicle movement, always fully apply the parking brake prior to doing this procedure.
Page 170 Transmission Automatic Transmission Adaptive Learning This feature may increase durability and provide consistent shift feel over the life of your vehicle. A new vehicle or transmission may have firm shifts, soft shifts or both. This operation is considered normal and does not affect function or durability of the transmission.
Page 171: All-Wheel Drive
All-Wheel Drive (If Equipped) Note: When an AWD system fault is USING ALL-WHEEL DRIVE present, the warning Check AWD displays in the information display. The AWD system All-wheel drive uses all four wheels to is not functioning correctly and defaults to power the vehicle.
Page 172 This condition may provided by Ford. The recommended tire display an AWD OFF message in the and wheel size may be found on either the information display.
Page 173 All-Wheel Drive (If Equipped) Basic operating principles in special WARNINGS conditions The use of non-recommended tires and wheels could cause steering, • Drive slower in strong crosswinds which suspension, axle, transfer case or can affect the normal steering power transfer unit failure. If you have characteristics of your vehicle.
Page 174 All-Wheel Drive (If Equipped) abrupt steering, acceleration or braking WARNINGS which could result in an increased risk If the parking brake is fully released, of loss of vehicle control, vehicle but the brake warning lamp remains rollover and/or personal injury. Use all illuminated, the brakes may not be available road surface to return the working properly.
Page 175 When driving through water, determine the land-use regulations and responsibilities depth; avoid water higher than the bottom in our nations wilderness areas. Ford Motor of the wheel rims (for cars) or the bottom Company joins the U.S. Forest Service and...
Page 176 All-Wheel Drive (If Equipped) Driving on Snow and Ice Although natural obstacles may make it necessary to travel diagonally up or down WARNING a hill or steep incline, you should always try to drive straight up or straight down. If you are driving in slippery conditions that require tire chains or When climbing a steep slope or hill, start cables, then it is critical that you drive...
Page 177 For this reason, Ford Motor Company strongly recommends that you do not make modifications such as adding or removing parts (such as lowering...
Page 178: Brakes
Brakes Brake Assist GENERAL INFORMATION Brake assist detects when you brake Note: Occasional brake noise is normal. If rapidly by measuring the rate at which you a metal-to-metal, continuous grinding or press the brake pedal. It provides continuous squeal sound is present, the maximum braking efficiency as long as you brake linings may be worn-out.
Page 179: Hints On Driving With Anti-Lock Brakes
Brakes hold the service brake pedal down, then HINTS ON DRIVING WITH try reapplying the parking brake. Chock the ANTI-LOCK BRAKES wheels if required. If the parking brake cannot hold the weight of the vehicle, the The anti-lock braking system does not parking brake may need to be serviced or eliminate the risks when: the vehicle may be overloaded.
Page 180: Traction Control
Traction Control Using the Information Display PRINCIPLE OF OPERATION Controls The traction control system helps avoid You can switch this feature off or on in the drive wheel spin and loss of traction. information display. See General If your vehicle begins to slide, the system Information (page 97).
Page 181: Stability Control
Stability Control If a fault occurs in either the stability PRINCIPLE OF OPERATION control or the traction control system, you may experience the following conditions: WARNINGS • The stability and traction control light Vehicle modifications involving illuminates steadily. braking system, aftermarket roof racks, suspension, steering system, •...
Page 182: Using Stability Control
Stability Control Traction Control The system enhances your vehicle’s ability to maintain traction of the wheels by detecting and controlling wheel spin. See Using Traction Control (page 177). E72903 Vehicle without stability control skidding off its intended route. Vehicle with stability control maintaining control on a slippery surface.
Page 183: Parking Aids
Parking Aids Note: When a trailer is connected to your PRINCIPLE OF OPERATION vehicle, the rear parking aid may detect the trailer and therefore provide an alert. Disable WARNINGS the rear parking aid when a trailer is To help avoid personal injury, always connected to prevent the alert.
Page 184: Active Park Assist
Parking Aids ACTIVE PARK ASSIST (If Equipped) WARNINGS You must remain in your vehicle when the system turns on. At all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.
Page 185 Parking Aids The system may not operate correctly in Note: Following a change in tire size, the any of the following conditions: system must recalibrate and operation may be impaired for a short time. • You use a spare tire or a tire significantly worn more than the other Do not use the system if: tires.
Page 186 Parking Aids When the system finds a suitable space it Note: The system always offers the last displays a message and a tone sounds. detected parking space. For example, if your Stop your vehicle and follow the vehicle detects multiple spaces while you instructions on the display screen.
Page 187 Parking Aids Deactivating the Park Assist Certain vehicle conditions can also Feature deactivate the system, such as: • Traction control has activated. Manually deactivate the system by: • There is an anti-lock brake system • Pressing the active park assist button activation or failure.
Page 188: Rear View Camera
Parking Aids The system does not position your vehicle where I want in the space Your vehicle is rolling in the opposite direction of the transmission. For example, rolling forward when the transmission is in reverse (R). An irregular curb along the parking space prevents the system from aligning your vehicle properly.
Page 189 Parking Aids Note: When towing, the camera only sees what you are towing. This might not provide adequate coverage as it usually provides during normal operation and some objects may not be seen. In some vehicles, the guidelines disappear when you connect the trailer tow connector.
Page 190 Parking Aids Fixed Guidelines Note: Fixed guidelines are only available when the transmission is in reverse (R). Note: The centerline is only available if fixed guidelines are on. E163914 Rear bumper Fixed guideline: Red Zone Fixed guideline: Yellow zone Fixed guideline: Green zone E142436 Centerline Active guideline...
Page 191 Parking Aids Note: Manual zoom is only available when the transmission is in reverse (R). Note: When you enable manual zoom, only the centerline is shown. Manual zoom allows you to get a closer view of an object behind your vehicle. The zoomed image keeps the bumper in the image to provide a reference.
Page 192: Cruise Control
Cruise Control The indicator appears in the PRINCIPLE OF OPERATION information display. E71340 Cruise control lets you maintain a set speed without keeping your foot on the Setting the Cruise Speed accelerator pedal. You can use cruise control when your vehicle speed is greater Drive to desired speed.
Page 193: Using Adaptive Cruise Control
Cruise Control USING ADAPTIVE CRUISE WARNINGS Adaptive cruise control is not a crash CONTROL (If Equipped) warning or avoidance system. WARNINGS Note: It is your responsibility to stay alert, Always pay close attention to drive safely and be in control of the vehicle changing road conditions when using at all times.
Page 194 Cruise Control Following a Vehicle WARNINGS When following a vehicle, your vehicle does not decelerate automatically to a stop, nor does your vehicle always decelerate quickly enough to avoid a crash without driver intervention. Always apply the brakes when E164805 necessary.
Page 195 Cruise Control The system applies the brakes to slow your The selected gap appears in the vehicle to maintain a safe gap distance information display as shown by the bars from the vehicle in front. The system only in the image. applies limited braking.
Page 196 Cruise Control Changing the Set Speed Hilly Condition Usage • Press SET+ or SET- to change the set Note: An audible alarm sounds and the speed in small increments. system shuts down if it applies brakes for an extended period of time. This allows the •...
Page 197 Cruise Control In these cases, the system may brake late or unexpectedly. You should stay alert and take action when necessary. If something hits the front end of your vehicle or damage occurs, the radar-sensing zone may change. This could cause missed or false vehicle detection.
Page 198 Cruise Control Possible Causes and Actions for This Message Displaying: Cause Action The surface of the radar is dirty or Clean the grille surface in front of the radar obstructed. or remove the object causing the obstruc- tion. The surface of the radar is clean but the Wait a short time.
Page 199: Driving Aids
Driving Aids Note: When a vehicle passes quickly BLIND SPOT INFORMATION through the blind spot zone, typically fewer SYSTEM (If Equipped) than two seconds, the system does not trigger. WARNING Using the System Never use the Blind Spot Information System as a The Blind Spot Information System turns replacement for using the interior on when you start the engine and you drive...
Page 200 Driving Aids System Sensor Blockage Note: When towing a trailer, the sensors may detect the trailer thus causing a false alert. It may be desirable to turn the Blind Spot Information System off if the false alerts become annoying. System Errors If the system senses a problem with the left or right sensor, the telltale will illuminate and a message will appear in...
Page 201: Cross Traffic Alert
Driving Aids You can also have the Blind Spot Cross Traffic Alert is designed to warn you Information System switched off of vehicles approaching from the sides permanently at an authorized dealer. Once when the transmission is in reverse (R). switched off permanently, the system can Using the System only be switched back on at an authorized...
Page 202 Driving Aids E142441 The Cross Traffic Alert illuminates an Zone coverage also decreases when amber alert indicator in the outside mirror parking at shallow angles. Here, the left on the side of your vehicle the approaching sensor is mostly obstructed; zone coverage vehicle is coming from.
Page 203 Driving Aids False Alerts Information System (page 196). If the Blind Spot Information System is blocked, Note: When towing a trailer, the sensors Cross Traffic Alert is also blocked. A may detect the trailer thus causing a false corresponding message appears in the alert.
Page 204: Steering
Driving Aids Steering Tips STEERING If the steering wanders or pulls, check for: Electric Power Steering • Correct tire pressures. WARNINGS • Uneven tire wear. The electric power steering system • Loose or worn suspension has diagnostic checks that components. continuously monitor the system.
Page 205 Driving Aids The brake support system assists the driver WARNINGS in reducing the collision speed by charging The collision warning system with the brakes. If the risk of collision further brake support cannot help prevent increases after the warning light all collisions.
Page 206 Driving Aids If a message regarding a blocked sensor obstructed, a vehicle ahead cannot be appears in the information display, the detected and the collision warning system radar signals from the sensor have been does not function. The following table lists obstructed.
Page 207: Load Carrying
You must place loads directly on the crossbars fitted to the roof rack side rails. When using the roof rack system, we recommend that you use genuine Ford accessory crossbars specifically designed for your vehicle. Make sure that you securely fasten the load.
Page 208 Load Carrying Before you load your vehicle, Tire and Loading Label Information become familiar with the Example: following terms for determining your vehicle’s weight rating, with or without a trailer, from the vehicle’s Tire and Loading Information label or Safety Compliance Certification label.
Page 209 Load Carrying Payload is the combined weight GAWR (Gross Axle Weight of cargo and passengers that your Rating) vehicle is carrying. The maximum GAWR is the maximum allowable payload for your vehicle appears weight that a single axle (front or on the Tire and Loading label.
Page 210 Load Carrying GCWR (Gross Combined Safety Compliance Certification Label Weight Rating) Example: GCWR is the maximum allowable weight of the vehicle and the loaded trailer, including all cargo and passengers, that the vehicle can handle without risking damage. (Important: The towing vehicle’s braking system is rated E198828 for operation at Gross Vehicle...
Page 211 Load Carrying 5. Determine the combined WARNINGS weight of luggage and cargo Exceeding any vehicle weight being loaded on the vehicle. rating can adversely affect That weight may not safely the performance and handling of exceed the available cargo and your vehicle, cause vehicle luggage load capacity damage and can result in the loss...
Page 212 Load Carrying Suppose your vehicle has a The above calculations also 1400-pound (635-kilogram) cargo assume that the loads are and luggage capacity. You and positioned in your vehicle in a one of your friends decide to pick manner that does not overload up cement from the local home the front or the rear gross axle improvement store to finish that...
Page 213: Towing
Towing Load Placement TOWING A TRAILER To help minimize how trailer WARNINGS movement affects your vehicle Do not exceed the GVWR or when driving: the GAWR specified on the • Load the heaviest items closest certification label. to the trailer floor. Towing trailers beyond the •...
Page 214: Trailer Sway Control
Turning off trailer sway control increases the risk of loss of vehicle below. control, serious injury or death. Ford Note: Make sure to take into does not recommend disabling this feature consideration trailer frontal area.
Page 215 Towing Your vehicle may tow a trailer maximum trailer weight listed for provided the maximum trailer your vehicle configuration on the weight is less than or equal to the following chart. Powertrain and Maximum GCWR Maximum trailer trailer class weight 3.5L TiVCT front- 6,900 lb (3,131 kg) 2,000 lb (907 kg)
Page 216: Essential Towing Checks
Towing Trailer Towing Connector ESSENTIAL TOWING CHECKS (Vehicles with a Trailer Towing Package and 7–Pin Connector) Follow these guidelines for safe towing: • Do not tow a trailer until you drive your vehicle at least 1,000 mi (1,600 km). • Consult your local motor vehicle laws for towing a trailer.
Page 217 Towing Hitches Always connect the safety chains to the hook retainers of your vehicle hitch. Do not use a hitch that either clamps onto To connect the safety chains, cross them the bumper or attaches to the axle. under the trailer tongue and allow enough Distribute the trailer load so 10-15% of the slack for turning tight corners.
Page 218 Towing Before Towing a Trailer Practice turning, stopping and backing up to get the feel of your vehicle-trailer combination before starting on a trip. When turning, make wider turns so the trailer wheels clear curbs and other obstacles. When Towing a Trailer •...
Page 219: Towing The Vehicle On Four Wheels
Towing 2. Set your vehicle parking brake. TOWING THE VEHICLE ON 3. Place the automatic transmission in FOUR WHEELS park (P). Emergency Towing 4. Place wheel chocks in front and back of the trailer wheels. Chocks are not If your vehicle becomes inoperable included with your vehicle.
Page 220 Towing 2. Press the brake pedal and shift the All Vehicles gearshift into neutral (N). • Do not exceed 65 mph (105 km/h). 3. Turn the vehicle off by pressing the • Start the engine and allow it to run for keyless start button once.
Page 221: Driving Hints
Driving Hints Avoid these actions; they reduce your fuel BREAKING-IN economy: You need to break in new tires for • Sudden accelerations or hard approximately 300 mi (480 km). During accelerations. this time, your vehicle may exhibit some • Revving the engine before turning it off. unusual driving characteristics.
Page 222: Driving Through Water
Driving Hints • Transmissions give their best fuel • Lightly press the brake pedal to dry the economy when operated in the top brakes and to check that they work. cruise gear and with steady pressure • Check that the horn works. on the gas pedal.
Page 223 Driving Hints E142666 To install the floor mats, position the floor mat eyelet over the retention post and press down to lock in position. To remove the floor mat, reverse the installation procedure. Note: Regularly check the floor mats to make sure they are secure.
Page 224: Roadside Emergencies
• Towing — independent service ROADSIDE ASSISTANCE contractors, if not prohibited by state, local or municipal law, shall tow Ford Vehicles Sold in the United States: eligible vehicles to an authorized dealer Getting Roadside Assistance within 35 mi (56 km) of the...
Page 225: Hazard Flashers
Note: The hazard flashers operate when To fully assist you should you have a the ignition is in any position, or if the key is vehicle concern, Ford Motor Company of not in the ignition. If used when the vehicle Canada, Limited offers a complimentary is not running, the battery loses charge.
Page 226: Jump Starting The Vehicle
Roadside Emergencies If your vehicle has a key system: WARNINGS Switch off the ignition. Keep batteries out of reach of children. Batteries contain sulfuric 2. Switch to start position. acid. Avoid contact with skin, eyes or 3. Switch off the ignition. clothing.
Page 227 Roadside Emergencies 2. Connect the other end of the positive WARNINGS (+) cable to the positive (+) terminal Do not attach the end of the positive of the booster vehicle battery. cable to the studs or L-shaped eyelet 3. Connect the negative (-) cable to the located above the positive (+) negative (-) terminal of the booster terminal of your vehicle’s battery.
Page 228: Post-Crash Alert System
Roadside Emergencies POST-CRASH ALERT SYSTEM The system flashes the direction indicators and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the seatbelt pretensioners. The horn and indicators turn off when: •...
Page 229 We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means.
Page 230: Customer Assistance
Mailing address perform a repair after taking your vehicle to the authorized dealer. Repairs will be Customer Relationship Centre made using Ford or Motorcraft® parts, or Ford Motor Company of Canada, Limited remanufactured or other parts that are P.O. Box 2000 authorized by Ford.
Page 231: In California (U.s. Only)
In some states within the United States, conform the vehicle to its applicable you must directly notify Ford in writing express warranties if, within the first 18 before pursuing remedies under your months of ownership of a new vehicle or...
Page 232: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)
BBB AUTO LINE During mediation, a representative of the 3033 Wilson Boulevard, Suite 600 BBB will contact both you and Ford Motor Arlington, Virginia 22201 Company to explore options for settlement of the claim. If an agreement is not reached...
Page 233: Utilizing The Mediation/Arbitration Program (Canada Only)
Before exporting your vehicle to a foreign Canadian dealers. In those cases where country, contact the appropriate foreign you continue to feel that the efforts by Ford embassy or consulate. These officials can of Canada and the authorized dealer to...
Page 234 (VIN) and new dealership’s Sales Manager, Service address with Ford Global Trade Services Manager or Customer Relations Manager. by emailing, expcso@ford.com. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed.
Page 235: Ordering Additional Owner's Literature
HELM, INCORPORATED NHTSA cannot become involved 47911 Halyard Drive in individual problems between Plymouth, Michigan 48170 you, your dealer, or Ford Motor Attention: Customer Service Company. Or to order a free publication catalog, call toll free: 1-800-782-4356 To contact NHTSA, you may call Monday-Friday 8:00 a.m.
Page 236 Customer Assistance Transport Canada Contact Information Website http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor- vehicles.html (English) Website http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules- automobiles.html (French) Phone 1–800–333–0510 Ford of Canada Contact Information Website www.ford.ca Phone 1–800–565-3673 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 237: Fuses
Fuses The power distribution box is in the engine FUSE SPECIFICATION CHART compartment. It has high-current fuses that protect the vehicle's main electrical Power Distribution Box systems from overloads. WARNINGS If you disconnect and reconnect the Always disconnect the battery before battery, you will need to reset some servicing high current fuses.
Page 238 Fuses Fuse or Relay Fuse Amp Rating Protected Components Number Anti-lock brake system pump. Center console power point (without rear park aid). Power liftgate. Moonroof. Second row console power point. Relay Third row power seats relay. Relay Heated rear window relay. Relay Trailer tow battery charge relay.
Page 239 Fuses Fuse or Relay Fuse Amp Rating Protected Components Number Rear window defroster. Heated mirrors. Cargo power point. Front heated and cooled seats. Front heated seats (without cooled seats). Rear heated seats. Electric fan relay 3. Relay Auxiliary blower motor relay. Relay Cooling fan #1 relay.
Page 240 Fuses Fuse or Relay Fuse Amp Rating Protected Components Number Front park lamps. Not used. Heated mirrors. Not used. Not used. Relay Trailer tow left-hand stop/turn lamps relay. Not used. Relay Wiper relay. Fuel injectors. Fuel pump relay. Left-hand high intensity discharge head- lamp.
Page 241 Fuses Fuse or Relay Fuse Amp Rating Protected Components Number Vehicle power #4 (ignition coils). Vehicle power 1 (powertrain control module). Vehicle power #3 (coil) – A/C clutch relay. Fan control relay coils 1-3. Variable air conditioning compressor. Auxiliary transmission warmup. Turbo charge waste-gate control.
Page 242 Fuses Fuse or Relay Fuse Amp Rating Protected Components Number Canister vent solenoid (non-EcoBoost engines). Run/start relay. Relay Run/start relay. Anti–lock brake system module. Powertrain control module run/start. Adaptive cruise control module. Front blower relay coil. Power steering module. Auxiliary blower motor. Rear window defroster relay power.
Page 243 Fuses E163102 Fuse or Relay Fuse Amp Rating Protected Components Number Driver front power window. Memory seat. Second row seats. Passenger side front window. Demand lamps battery saver relay. Audio amplifier Active noise control module. Not used (spare). 7.5A Driver seat module logic. Left front door zone module.
Page 244 Fuses Fuse or Relay Fuse Amp Rating Protected Components Number SYNC module. Electronic finish panel. Radio frequency transceiver module. Run accessory relay. Front wiper motor relay. Intelligent access module logic. Heads-up display. Puddle lamp. Backlighting LED. Interior lighting. Right-hand direction indicators. Left-hand direction indicators.
Page 245 Fuses Fuse or Relay Fuse Amp Rating Protected Components Number Push button ignition switch. Intelligent access module power. Not used (spare). Radio. Global positioning system module. Front park lamps. Trailer tow relay for park lamps. Front side markers. Trailer tow brake controller. Smart window motors.
Page 246: Changing A Fuse
Fuses Fuse or Relay Fuse Amp Rating Protected Components Number Not used (spare). Not used (spare). Climate control module. Fog lamp relay power. Front direction indicators. 30A Circuit breaker Front passenger power window. Rear power windows. Relay Delayed accessory relay. Body control module.
Page 247 Fuses Fuse Types E207206 Callout Fuse Type Micro 2 Micro 3 Maxi Mini M Case J Case J Case Low Profile Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 248: Maintenance
Maintenance Working with the Engine On GENERAL INFORMATION WARNING Have your vehicle serviced regularly to help maintain its roadworthiness and resale To reduce the risk of vehicle damage value. There is a large network of and/or personal burn injuries, do not authorized dealers that are there to help start your engine with the air cleaner you with their professional servicing...
Page 249: Under Hood Overview - 3.5L Duratec
Maintenance E202009 4. Open the hood. The hood struts automatically support the hood. Closing the Hood E203009 3. Release the hood latch by pushing the Lower the hood and allow it to drop secondary release lever to your under its own weight for the last left-hand side.
Page 250: Under Hood Overview - 3.5L Ecoboost
Maintenance E253238 Air filter assembly. See Engine coolant reservoir. See Changing the Engine Air Filter Engine Coolant Check (page (page 267). 250). Automatic transmission fluid Windshield washer fluid dipstick. See Automatic reservoir. See Washer Fluid Transmission Fluid Check Check (page 257). (page 254).
Page 251 Maintenance E173375 Automatic transmission dipstick. Engine coolant reservoir. See See Automatic Transmission Engine Coolant Check (page Fluid Check (page 254). 250). Washer fluid reservoir. See Engine oil filler cap. See Engine Washer Fluid Check (page 257). Oil Check (page 249). Engine oil dipstick.
Page 252: Engine Oil Dipstick
Maintenance 8. Make sure that the oil level is between ENGINE OIL DIPSTICK the maximum and minimum marks. If the oil level is at the minimum mark, add oil immediately. See Capacities and Specifications (page 308). 9. If the oil level is correct, replace the dipstick and make sure it is fully seated.
Page 253: Oil Change Indicator Reset
Hold OK to Press and hold the OK Reset button until the instrument cluster displays the 3. Add engine oil that meets Ford following message. specifications. See Capacities and Specifications (page 308). You may Reset Successful have to use a funnel to pour the engine oil into the opening.
Page 254 (-37°C). Coolant concentration should be Note: Coolants marketed for all makes and checked using a refractometer. We do not models may not be approved to Ford recommend the use of hydrometers or specifications and may cause damage to coolant test strips for measuring coolant the cooling system.
Page 255 Maintenance 2. Add prediluted coolant approved to • Brine. the correct specification. See • Any coolant mixed with alcohol or Capacities and Specifications (page methanol antifreeze. 302). Alcohol and other liquids can cause engine 3. Add enough prediluted coolant to damage from overheating or freezing.
Page 256 Maintenance Coolant Change When Fail-Safe Mode Is Activated At specific mileage intervals, as listed in WARNINGS the scheduled maintenance information, Fail-safe mode is for use during the coolant should be changed. Add emergencies only. Operate your prediluted coolant approved to the correct vehicle in fail-safe mode only as long specification.
Page 257: Automatic Transmission Fluid Check
Maintenance Note: Driving your vehicle without repair If the coolant temperature gauge moves increases the chance of engine damage. fully into the red zone, or if the coolant temperature warning or service engine Engine Coolant Temperature soon messages appear in your information Management display, do the following: (If Equipped)
Page 258 Maintenance Checking the Transmission Fluid 4. Make sure that the fluid level is Level between the MIN and the MAX marks. If the fluid level is at the MIN mark, add WARNING fluid immediately. See Adding Transmission Fluid. The dipstick and surrounding components are hot.
Page 259: Brake Fluid Check
Maintenance 3. Add fluid that meets the Ford BRAKE FLUID CHECK specifications. See Capacities and Specifications (page 308). Pour the WARNINGS fluid directly into the automatic Do not use any fluid other than the transmission fluid cap and dipstick recommended brake fluid as this will hole.
Page 260: Power Steering Fluid Check
Therefore, do not allow Only use fluid that meets Ford flames, sparks or lighted substances to specifications. See Capacities and come near the battery. When working near Specifications (page 302).
Page 261 Ford power from the low voltage battery. When recommended replacement low voltage...
Page 262: Checking The Wiper Blades
Maintenance While the engine is running, press the Replace the wiper blades at least annually brake pedal and shift into neutral (N). for optimum performance. 8. Allow the engine to run for at least one Front Wiper Blades minute by pressing on the accelerator pedal.
Page 263: Adjusting The Headlamps
Maintenance Rear Window Wiper Blade 3. The wiper arm has a snap retention feature to receive a cross pin from the wiper blade structure. Grip tightly and press on the arm/blade joint from beneath and separate the blade from the arm. Avoid rotating the wiper blade structure and trapping your left hand between the arm and blade.
Page 264: Removing A Headlamp
Maintenance 3. Measure the height from the center of To adjust the vertical aim, use a the headlamp to the ground. suitable tool to rotate the adjuster clockwise or counterclockwise. Note: There may be an identifying mark on the lens to help you locate the center of the Note: To see a clearer light pattern while headlamp bulb.
Page 265 Maintenance Front Direction Indicator and Front Use the correct specification bulb. See Parking Lamp Bulb Specification Chart (page 265). Install in the reverse order unless otherwise stated. Headlamp E220501 Switch all of the lamps and the ignition off. E220459 2. Turn the bulb holder counterclockwise and remove it.
Page 266 Maintenance Front Fog Lamp (If Equipped) E220460 Switch all of the lamps and the ignition off. 2. Disconnect the electrical connector. 3. Turn the bulb holder counterclockwise and remove it. E220461 Note: You cannot separate the bulb from Switch all of the lamps and the ignition the bulb holder.
Page 267 Maintenance E174588 4. Turn the bulb holder counterclockwise and remove it. E220462 Note: You cannot separate the bulb from the bulb holder. Remove the retaining bolts from the lamp assembly. Gently pull the lamp Note: Do not touch the bulb glass. assembly away from the vehicle.
Page 268: Bulb Specification Chart
Maintenance License Plate Lamp Remove the screws that secure the lens to the lamp housing. 2. Remove the lamp lens. 3. Remove the bulb by pulling it straight out. BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized D.O.T.
Page 269 Maintenance Lamp Specification Power (Watt) Central high mounted brake lamp. Reversing lamps. License plate lamp. C5WL Note: LED lamps are not serviceable. See an authorized dealer if they fail. Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 270: Changing The Engine Air Filter
Maintenance CHANGING THE ENGINE AIR FILTER WARNING To reduce the risk of vehicle damage and personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running. When changing the engine air filter, do not allow debris or foreign material to enter the air induction system.
Page 271: Vehicle Care
Vehicle Care GENERAL INFORMATION CLEANING PRODUCTS Materials Your dealer has many quality products available to clean your vehicle and protect For best results, use the following products its finishes. or products of equivalent quality: Name Specification Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada) Motorcraft®...
Page 272 Vehicle Care • Dry your vehicle with a chamois or soft Note: Do not use chrome cleaner, metal terry cloth towel to eliminate water cleaner or polish on wheels or wheel covers. spotting. Exterior Plastic Parts • Immediately remove fuel spillages, bird droppings, insect deposits and road tar.
Page 273: Waxing
Vehicle Care When washing: WAXING • Take care when using a power washer Regular waxing is necessary to protect your to clean the engine. The high-pressure car's paint from the elements. We fluid could penetrate the sealed parts recommend that you wash and wax the and cause damage.
Page 274: Cleaning The Interior
Vehicle Care To clean the windshield and wiper blades: For fabric, carpets, cloth seats and seats equipped with side airbags: • Clean the windshield with a non-abrasive glass cleaner. When • Remove dust and loose dirt with a cleaning the interior of the windshield, vacuum cleaner.
Page 275: Cleaning Leather Seats
Vehicle Care • Avoid cleaners or polishes that increase 6. Dry the area with a clean, soft cloth. the gloss of the upper portion of the instrument panel. The dull finish in this CLEANING LEATHER SEATS area helps protect you from undesirable windshield reflection.
Page 276: Repairing Minor Paint Damage
3. Remove tar and grease with a bug and Body tar remover. We recommend that you use Ford approved bug and tar remover • Wash your vehicle thoroughly to if available. remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing 4.
Page 277 Vehicle Care • Cover interior trim to prevent fading. Note: It is necessary to reset memory features if battery cables are disconnected. • Keep all rubber parts free from oil and solvents. Brakes Engine • Make sure the brakes and parking brake release fully.
Page 278: Body Styling Kits
Vehicle Care • Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels. • If you remove the battery, clean the battery cable ends and check for damage. Contact an authorized dealer if you have any concerns or issues.
Page 279: Wheels And Tires
Take your vehicle to an authorized Vehicles with a higher center of Ford dealer to have the system gravity (utility and four-wheel drive reprogrammed. If you intend to change the vehicles) handle differently than...
Page 280 Wheels and Tires Utility vehicles and trucks handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions.
Page 281: Tire Care
Wheels and Tires TIRE CARE Information About Uniform Tire Quality Grading E142542 Tire Quality Grades apply to new pneumatic passenger car tires. The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For E168583 example: Treadwear 200 As a result of the above dimensional...
Page 282 Transportation Tire quality to lowest are AA, A, B, and C. The grades: The U.S. Department of grades represent the tire’s ability Transportation requires Ford to stop on wet pavement as Motor Company to give you the measured under controlled...
Page 283 Wheels and Tires Federal Motor Vehicle Safety *kPa: Kilopascal, a metric unit of Standard No. 139. Grades B and A air pressure. represent higher levels of *PSI: Pounds per square inch, a performance on the laboratory standard unit of air pressure. test wheel than the minimum required by law.
Page 284 Wheels and Tires Information Contained on the A. P: Indicates a tire, designated Tire Sidewall by the Tire and Rim Association, that may be used for service on Both United States and Canada cars, sport utility vehicles, Federal regulations require tire minivans and light trucks.
Page 285 Wheels and Tires G. H: Indicates the tire's speed Letter Speed rating rating. The speed rating denotes rating the speed at which a tire is 168 mph (270 km/h) designed to be driven for extended periods of time under a standard 186 mph (299 km/h) condition of load and inflation Note: For tires with a maximum...
Page 286 Wheels and Tires J. Tire Ply Composition and *Traction: The traction grades, Material Used: Indicates the from highest to lowest are AA, A, number of plies or the number of B, and C. The grades represent the layers of rubber-coated fabric in tire's ability to stop on wet the tire tread and sidewall.
Page 287 Wheels and Tires The tire suppliers may have C. Maximum Load Dual lb (kg) additional markings, notes or at psi (kPa) cold: Indicates the warnings such as standard load maximum load and tire pressure or radial tubeless. when the tire is used as a dual, defined as four tires on the rear Additional Information axle (a total of six or more tires on...
Page 288 Inflate all tires to the temporary service on cars, sport inflation pressure recommended utility vehicles, minivans and light by Ford Motor Company. trucks. B. 145: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge.
Page 289 You cracking, tread separation or will find a Tire Label containing blowout, with unexpected loss of the Ford recommended tire vehicle control and increased risk inflation pressure by the tire size of injury. Under-inflation increases...
Page 290 Wheels and Tires is suspected, have the tire When the tire tread wears down demounted and inspected in case to the same height as these wear it needs to be repaired or replaced. bars, the tire is worn out and must For your safety, tires that are be replaced.
Page 291 LT-metric or all-season versus sidewall of all tires. This all-terrain) as those originally information identifies and provided by Ford. The describes the fundamental recommended tire and wheel size characteristics of the tire and also may be found on either the Safety provides a U.S.
Page 292 20 psi (1.38 bar) greater than the maximum It is recommended that the two pressure, a Ford dealer or other front tires or two rear tires tire service professional should do generally be replaced as a pair.
Page 293 Wheels and Tires If the tire pressure monitoring Highway Hazards system indicator is flashing, your No matter how carefully you drive, system is malfunctioning. Your there is always the possibility that replacement tire might be you may eventually have a flat tire incompatible with your tire on the highway.
Page 294 Wheels and Tires Wheel misalignment in the front Rotating your tires at the or the rear can cause uneven and recommended interval will help rapid treadwear of your tires and your tires wear more evenly, should be corrected by an providing better tire performance authorized dealer.
Page 295: Using Snow Chains
Use only SAE Class S snow chains, load index, and speed rating as those snow cables or equivalent on the front originally provided by Ford. Use of axle for P235/60R17, P235/60R18, and any tire or wheel not recommended by P235/55R19 equipped vehicles. The...
Page 296: Tire Pressure Monitoring System
Wheels and Tires them to the proper pressure. Driving on a TIRE PRESSURE MONITORING significantly under-inflated tire causes the SYSTEM tire to overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency WARNING and tire tread life, and may affect the vehicle’s handling and stopping ability.
Page 297 Wheels and Tires Understanding Your Tire Pressure 2. This device must accept any Monitoring System interference received, including interference that may cause undesired The tire pressure monitoring system operation. measures pressure in your four road tires Note: Changes or modifications not and sends the tire pressure readings to expressively approved by the party your vehicle.
Page 298 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning light Tire(s) under-inflated Make sure tires are at the proper pres- sure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar),...
Page 299: Changing A Road Wheel
Ford Tire Mobility Kit sealant should be and wheels that were originally provided used. The tire pressure monitoring system by Ford. If the dissimilar spare tire or wheel sensor and valve stem on the wheel must is damaged, it should be replaced rather be replaced by an authorized dealer after than repaired.
Page 300 Wheels and Tires 1. T-type mini-spare: This spare tire • Use commercial car washing begins with the letter T for tire size and equipment. may have Temporary Use Only molded in • Use snow chains on the end of the the sidewall.
Page 301 Wheels and Tires WARNINGS Never get underneath a vehicle that is supported only by a jack. If the vehicle slips off the jack, you or someone else could be seriously injured. Do not attempt to change a tire on the side of the vehicle close to moving traffic.
Page 302 Wheels and Tires 8. Remove the wheel cover with the lug wrench tip and loosen each wheel lug nut one-half turn counterclockwise, but do not remove them until the wheel is raised off the ground. E145908 9. The vehicle jacking points are shown E75442 above, and are depicted on the warning Remove the jack and fully tighten the...
Page 303: Technical Specifications
Wheels and Tires If you are stowing the flat tire, remove the 3. Place the jack kit on the angled bracket L-shaped bolt from the external pocket of in the spare tire tub, using the locating the felt bag. With the third row seat in the tabs to position the jack correctly.
Page 304 1/2 x 20 100 lb.ft (135 Nm) *Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
Page 305: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS - 3.5L DURATEC Engine 3.5L V6 Cubic inches Required fuel Minimum 87 octane Firing order 1-4-2-5-3-6 Ignition system Coil on plug Spark plug gap 0.049 - 0.053 in (1.25 mm - 1.35 mm) Compression ratio 10.8:1 Drivebelt Routing 3.5L Engine...
Page 306: Motorcraft Parts - 3.5L Duratec
Capacities and Specifications Engine 3.5L EcoBoost Ignition system Coil on plug Spark plug gap 0.030–0.033 in (0.75–0.85 mm) Compression ratio 10.0:1 Drivebelt Routing 3.5L EcoBoost Engine E191904 MOTORCRAFT PARTS - 3.5L DURATEC Component Part Number Air filter element FA-1884 Oil filter FL-500-S Battery BXT-65-650...
Page 307 Rear window wiper blade WW-1202 We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.
Page 308: Motorcraft Parts - 3.5L Ecoboost
Rear window wiper blade WW-1202 We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.
Page 309: Vehicle Identification Number
Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations Make, vehicle line, series, body type Engine type Check digit...
Page 310: Vehicle Certification Label
Capacities and Specifications VEHICLE CERTIFICATION TRANSMISSION CODE LABEL DESIGNATION E167469 E167814 The National Highway Traffic Safety The transmission code is on the Safety Administration Regulations require that a Compliance Certification Label. The Safety Compliance Certification Label be following table shows the transmission affixed to a vehicle and prescribe where code along with the transmission the Safety Compliance Certification Label...
Page 311: Capacities And Specifications - 3.5L Duratec
Capacities and Specifications CAPACITIES AND SPECIFICATIONS - 3.5L DURATEC Capacities WARNING The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should service the air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury. Item Capacity Engine oil...
Page 312 Capacities and Specifications Specifications Materials Name Specification Recommended motor oil (U.S.): WSS-M2C945-B1 Motorcraft® SAE 5W-20 Premium Synthetic Blend Motor XO-5W20-QSP Recommended Motor oil (Canada): WSS-M2C945-B1 Motorcraft® SAE 5W-20 Super Premium Motor Oil CXO-5W20-LSP12 Optional motor oil (U.S.): WSS-M2C945-B1 Motorcraft® SAE 5W-20 Full Synthetic Motor Oil XO-5W20-QFS Optional Motor oil (Canada): WSS-M2C945-B1...
Page 313 Capacities and Specifications Name Specification Power Transfer Unit (PTU) fluid (All Wheel Drive) (U.S.): WSL-M2C192-A Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant XY-75W140-QL Power Transfer Unit (PTU) fluid (All Wheel Drive) WSL-M2C192-A (Canada): Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant CXY-75W140-1L Windshield washer fluid (U.S.): WSS-M14P19-A...
Page 314 • Increased emission levels. not be covered by your vehicle warranty. • Reduced engine performance. Note: Ford recommends using DOT 4 Low • Reduced fuel economy. Viscosity (LV) High Performance Brake Fluid or equivalent meeting WSS-M6C65-A2. Use •...
Page 315: Capacities And Specifications - 3.5L Ecoboost
Capacities and Specifications E240522 CAPACITIES AND SPECIFICATIONS - 3.5L ECOBOOST Capacities WARNING The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should service the air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury. Item Capacity Engine oil...
Page 316 Capacities and Specifications Item Capacity A/C refrigerant 2.45 lb (1.11 kg) A/C refrigerant compressor oil 7.95 fl oz (235 ml) Approximate dry fill capacity. Actual amount may vary during fluid changes. Specifications Materials Name Specification Recommended motor oil (U.S.): WSS-M2C946-B1 Motorcraft®...
Page 317 Capacities and Specifications Name Specification CXT-10-LV12 Rear axle fluid (U.S.): WSP-M2C197-A Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant XY-80W90-QL Rear axle fluid (Canada): WSP-M2C197-A Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant CXY-80W90-1L Power Transfer Unit (PTU) fluid (All Wheel Drive) (U.S.): WSL-M2C192-A Motorcraft®...
Page 318 • Increased emission levels. not be covered by your vehicle warranty. • Reduced engine performance. Note: Ford recommends using DOT 4 Low Viscosity (LV) High Performance Brake Fluid • Reduced fuel economy. or equivalent meeting WSS-M6C65-A2. Use •...
Page 319 Capacities and Specifications E240523 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 320: Audio System
Ford CD players. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed.
Page 321: Audio Unit - Vehicles With: Am/Fm/Cd/Sync/Satellite Radio
Audio System MP3 and WMA Track and Folder extension are played; other files are Structure ignored by the system. This enables you to use the same MP3 and WMA disc for a Audio systems capable of recognizing and variety of tasks on your work computer, playing MP3 and WMA individual tracks home computer and your in-vehicle and folder structures work as follows:...
Page 322 Audio System E210707 Function buttons: Select RADIO: Press to listen to the different functions of the audio radio or change radio stations. system depending on which Press the function buttons mode you are in (for example below the radio screen to select Radio mode or CD mode).
Page 323 Audio System as jazz, rock or news), press to the left and right arrow buttons find the next or previous station to change the settings. Press OK in the category you select. In CD to set or press MENU to exit. mode, press to select the next or Sound settings can be set for previous track.
Page 324 Audio System Radio Manual Tune Use the left and right arrows to go up or down the frequency band. Scan Select for a brief sampling of all available channels. Select to store the six strongest local stations on the AM- AST and FM-AST frequency bands.
Page 325 Audio System Audio Settings Speed Compensated Automatically adjusts the volume to compensate for Volume speed and wind noise. You can set the system between 0 and +7 or off, low, medium and high. Sound Select to adjust settings for Treble, Midrange, Bass, Fade or Balance.
Page 326: Audio Unit - Vehicles With: Premium Am/Fm/Cd
Audio System Note: Some features, such as SIRIUS AUDIO UNIT - VEHICLES WITH: satellite radio, may not be available in your PREMIUM AM/FM/CD location. Check with an authorized dealer. Note: The touchscreen system controls WARNING most of the audio features. See your SYNC Driving while distracted can result in information.
Page 327: Audio Unit - Vehicles With: Sony Am/Fm/Cd
Audio System AUDIO UNIT - VEHICLES WITH: Vol and Power: Turn to adjust the volume. Press to switch the SONY AM/FM/CD system on and off. WARNING Seek, Fast Forward and Reverse: In radio mode, select Driving while distracted can result in a frequency band and press loss of vehicle control, crash and either button.
Page 328: Usb Port
Audio System USB PORT SOURCE: Press to access different audio modes, for example AM, FM and CD. WARNING Seek, Fast Forward and Driving while distracted can result in Reverse: In radio mode, select loss of vehicle control, crash and a frequency band and press injury.
Page 329: Sync
SYNC GENERAL INFORMATION E198355 • Use the advanced voice recognition SYNC is an in-vehicle communications system. system that works with your Bluetooth-enabled cellular phone and • Charge your USB device (if your device portable media player. This allows you to: supports this).
Page 330 SYNC Sunday, 10:30am-7:30pm EST. When using SYNC: • Do not operate playing devices if the In the United States, call 1-800-392-3673. power cords or cables are broken, split In Canada, call 1-800-565-3673. or damaged. Place cords and cables Times are subject to change due to out of the way, so they do not interfere with the operation of pedals, seats, holidays.
Page 331: Using Voice Recognition
Make sure the interior of your vehicle is vehicle's SYNC module. Ford Motor as quiet as possible. Wind noise from Company and Ford of Canada will not open windows and road vibrations may access the system data for any purpose...
Page 332 SYNC Voice command If you want the system to carry out the following Voice Settings | Voice Adjust the level of voice interaction and feedback. Preferences Help Hear a list of voice commands available in the current mode. You can say any of the voice commands that appear within open and close brackets that are separated by |.
Page 333 SYNC Confirmation prompts are short questions correct?". If turned off, the system simply the system asks when it is not sure of your makes a best guess as to what you request or when there are multiple possible requested and may ask you to confirm responses to your request.
Page 334: Using Sync With Your Phone
SYNC Other features, such as text messaging USING SYNC WITH YOUR using Bluetooth and automatic phonebook PHONE download, are cell phone-dependent features. To check your cell phone's Hands-free calling is one of the main compatibility, see your cell phone's manual features of SYNC.
Page 335 SYNC Pairing Subsequent Cell Phones Depending on your cell phone's capability and your market, the system may prompt Note: To scroll through the menus, press you with questions, such as setting the the up and down arrows on your audio current cell phone as the primary cell system.
Page 336 SYNC Voice Command You can also say any of the following: [Phone] Settings [Message] Notification Voice Command Call ___ [Phone] Settings [Message] Notification Call ___ at Home [Phone] Settings [Set] Phone Ringer Call ___ at Work [Phone] Settings [Set] Ringer 1 Call ___ in Office [Phone] Settings [Set] Ringer 2 Call ___ on Mobile...
Page 337 SYNC Making a Call Press the voice button and when prompted say: Voice Command Action and Description Call ___ This command is not available until your cell phone informa- tion is completely downloaded using Bluetooth. Dial Use to enter a phone number digit by digit. When the system confirms the number say one of the following commands: Dial To confirm the number and initiate the call.
Page 338 SYNC Message Action and Description Press the phone button. 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll to Join Calls, and press the OK button. Wait until the following message appears.
Page 339 SYNC Press the phone button to enter the Phone Menu, then scroll to: Message Action and Description PHONE REDIAL Press the OK button to redial the last number called. Press the OK button again to confirm. PHONE REDIAL Access any previously dialed, received or missed calls after you connect your Bluetooth-enabled cell phone to SYNC.
Page 340 SYNC Message Action and Description Repeat entering letters to narrow your search. When you are satisfied with your entry press the right arrow key on the bezel. SYNC will jump to the phonebook contact name that matches your entry. Press OK. In addition to the Phonebook entry name, the phone number label (Work, Cell, Home or Other) shows on the...
Page 341 SYNC Receiving a Text Message Note: Only one recipient is allowed per text message. Note: This is a cell phone-dependent When a new text message arrives, an feature. Your cell phone must support audible tone sounds and the information downloading text messages using Bluetooth display indicates you have a new message.
Page 342 6. Press the OK button again when the system asks if you would like to send the message. The system sends each text message with the following signature: This message was sent from my Ford. DOWNLOAD MSG Allows you to download your unread messages to SYNC. To download the messages, press the OK button to select.
Page 343 SYNC Press the phone button, then scroll to: Message Action and Description PHONE Press the OK button. SETNGS Select one of the following: PHONE See the provider, name, signal power, battery power and roaming STATUS status of your connected cell phone. Press OK to select and scroll to view the information.
Page 344 SYNC Message Action and Description AUTO ON? When this message appears, press OK to have your phonebook automatically downloaded each time. Select Off to NOT download your phonebook every time your phone connects to SYNC. Your phonebook, call history and text messages can only be accessed when your specific phone is connected to SYNC.
Page 345 SYNC Message Action and Description Press OK and scroll to toggle between On and Off. When the desired selection is chosen, press OK. Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features. DEL DEVICE Delete a paired cell phone. Press the OK button and scroll to select the device.
Page 346 SYNC Message Action and Description Press the OK button to select and scroll to select between On and Off. 2. Press the OK button when the desired selection appears in the display. SYNC returns you to the Advanced menu. LANGUAGES Press OK to select and then scroll through the languages.
Page 347: Sync Applications And Services
SYNC Note: The SYNC 911 Assist feature must be SYNC APPLICATIONS AND set on before the incident. SERVICES (If Equipped) Note: Before setting this feature on, make sure that you read the 911 Assist Privacy In order for the following features to work, Notice later in this section for important your cell phone must be compatible with information.
Page 348 SYNC Switching 911 Assist On or Off Press the phone button to enter the phone menu and scroll to: Message Action and Description 911 Assist Press the OK button to confirm and enter the 911 Assist menu. Press the OK button when the desired option appears in the radio display.
Page 349: Sync Applink
SYNC If you do not cancel the call, and SYNC Note: The AppLink feature is not available makes a successful call, a pre-recorded if your vehicle is equipped with the MyFord message plays for the 911 operator, and Touch system. then the occupant(s) in your vehicle is able Note: Depending on your display type, you to talk with the operator.
Page 350: Using Sync With Your Media Player
SYNC Press the Menu button to the SYNC menu and scroll to: Menu item Action and description SYNC-Media Press the OK button. Mobile Apps Press the OK button and scroll through the list of available applications and select your desired app. Scroll until the app name followed by For more information, please visit: "Menu", is displayed (such as, Stitcher...
Page 351 SYNC To Connect Using Voice Commands Plug the device into the USB port. See E142599 USB Port (page 325). Press the voice button and when prompted say: Voice command Action and Description USB [1] You can now play music by saying any of the appropriate voice commands.
Page 352 SYNC What's Playing? When a track is playing, you can ask the system to tell you what is currently playing. Press the voice button and when prompted say: Voice command Action and Description Whats This? | Whats The system reads the metadata tags of the playing track, Playing? and if the metadata tags are populated, the system will tell you what track is playing.
Page 353 SYNC Voice command Voice command Search The system searches all Autoplay Off Genre ___ the data from your Autoplay Turn autoplay on to listen to indexed music and, if [on] music processed during available, begins to play indexing. Turn autoplay off to the chosen type of music.
Page 354 SYNC Press the AUX button, then the Menu button to enter the Media Menu. You can then scroll to: Message Action and Description PLAY MENU Play your music by artist, album, genre, playlists, tracks, similar music or to simply, play all. You can also choose to Explore USB to view the supported digital music files on your playing device.
Page 355 SYNC Message Action and Description AUTOPLAY Press the OK button to turn autoplay on to listen to music processed during indexing. Turn autoplay off to allow the indexing process to finish before the system plays any of your music. APPLICATIONS Interact with SYNC-capable mobile applications on your smartphone.
Page 356 SYNC Message Action and Description Play all indexed media (tracks) from your playing device in flat file mode, one at a time in numerical order. ARTISTS Sort all indexed media by artist. Once selected, the system lists and then plays all artists and tracks alphabetically. If there are fewer than 255 indexed artists, the system lists them alphabetically in flat file mode.
Page 357 SYNC Message Action and Description EXPLORE USB Explore all supported digital media on your media device connected to the USB port. You can only view media content which is compatible with SYNC; other files saved are not visible. Press the OK button. 2.
Page 358 SYNC Message Action and Description Press the OK button. When find SYNC appears in the display, press the OK button again. 2. Follow the directions in your phone's manual to put your phone into discovery mode. A six-digit PIN appears in the display.
Page 359 SYNC You can then scroll to: Message Action and Description SYS SETTINGS Press the OK button. ADVANCED Press the OK button. You can then select one of the following: PROMPTS Have SYNC guide you by asking questions, helpful hints or ask you for a specific action.
Page 360: Sync Troubleshooting
SYNC Use the website at any time to check your SYNC TROUBLESHOOTING phone's compatibility, register your account and set preferences as well as Your SYNC system is easy to use. However, access a customer representative via an should questions arise, see the tables online chat (during certain hours).
Page 361 SYNC Phone issues Issue Possible cause(s) Possible solution(s) Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download. I am having trouble This is a phone-dependent Go to the website to review connecting my phone to...
Page 362 SYNC USB and media issues Issue Possible cause(s) Possible solution(s) I am having trouble This may be a possible Try turning off the device, connecting my device. device malfunction. resetting the device, removing the device's battery, then trying again. Make sure you are using the manufacturer's cable.
Page 363 SYNC Voice command issues Issue Possible cause(s) Possible solution(s) SYNC does not understand You may be using the wrong Review the phone voice what I am saying. voice commands. commands and the media You may be speaking too voice commands at the soon or at the wrong time.
Page 364 SYNC Voice command issues Issue Possible cause(s) Possible solution(s) The system may not be Make sure you are saying the reading the name the same contacts exactly as they are way you are saying it. listed. For example, if you Contacts in your phonebook save a contact as Joe may be very short and...
Page 365 AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone. My phone is connected, my Sometime apps do not...
Page 366 SYNC AppLink issues Issue Possible cause(s) Possible solution(s) On an iPhone with iOS7+, to force close an app, double tab the home button then swipe up on the app to close it. Tab the home button again, then select the app again to restart it.
Page 367 SYNC phone listed in SYNC's bluetooth ports apps can to find. If the app has a "Ford Mobile Apps Menu. use to connect. If you have SYNC" setting, disable that more AppLink apps on your...
Page 368: General Information
SYNC Getting to Know Your System GENERAL INFORMATION The SYNC 3 system allows you to interact WARNING with a variety of features using the touchscreen and voice commands. By Driving while distracted can result in integrating with your Bluetooth-enabled loss of vehicle control, crash and phone, the touchscreen provides easy injury.
Page 369 SYNC Item Menu Item Action and Description Status Bar This bar displays icons and messages pertaining to current system activities including climate settings, voice commands and phone functions such as text messages. Home This button is available on the main screens. Pressing it takes you to the home screen view.
Page 370 SYNC E249671 Callout Item Description Driver Temper- This shows the temperature the driver selects through ature the climate control system. Heated steering When you activate the heated steering wheel option wheel on the touch screen, this icon displays. It only displays when there is not a physical button for the heated (If equipped) steering wheel.
Page 371 SYNC Callout Item Description Download This icon appears when SYNC 3 receives a software update. Pressing the icon shows more details about the new software. Wi-Fi This icon appears if a Wi-Fi network is connected. Wi-Fi in Range An available Wi-Fi network is within range. Signal Strength This icon displays the phone signal strength and the roaming signal strength.
Page 372 SYNC Feature Bar Item Functions Navigation Allows you to see your vehicle's location on a virtual road map, get driving directions to (If equipped) your destination and find points of interest along your route. Apps Connect and control SYNC 3 compatible apps running on your iphone or android device.
Page 373 SYNC E208626 You can make the following adjustments using the information display SYNC 3 screen: Option Information Entertain- Information for current audio playing. ment Select source. Naviga- View current road and speed limit (if information is available). tion View current route, next turn, time to your destination (depending on cluster level), distance to destination (depending on cluster level), and ability to cancel route.
Page 374 SYNC Option Information All calls Incoming calls Outgoing calls Missed calls If you are on a call, the call information is displayed on the information display. If you are receiving a call, you can accept it by selecting OK on the right-hand steering wheel controls.
Page 375 Website time which could increase the risk of serious injury or death after a crash. If you www.owner.ford.com do not hear 911 Assist within five seconds www.syncmyride.ca of the crash, the system or phone may be damaged or non-functional.
Page 376 SYNC Before making the call: Website • SYNC provides a short window of time www.syncmaroute.ca (about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC For important information about airbag attempts to dial 911. deployment and the fuel pump shut-off •...
Page 377 SYNC Safety Information • Do not leave playing devices in your vehicle during extreme conditions as it WARNING could cause them damage. See your device's user guide for further Driving while distracted can result in information. loss of vehicle control, crash and •...
Page 378 USB drive into your computer, choose to start the download. Follow the instructions Website provided to download the files to the USB drive. www.owner.ford.com www.syncmyride.ca The installation of most files occurs in the www.syncmaroute.ca background, and does not interrupt your use of the system.
Page 379 SYNC Updating Over Wi-Fi If you would like to switch this feature To update your System over Wi-Fi your on later, select: vehicle must be connected to a Wi-Fi access point. Data rates may apply. Menu Item Settings To connect your system to Wi-Fi, select: General Menu Item...
Page 380: Home Screen
SYNC 3 module. Ford Motor Company, phone book, text messages (read and Ford of Canada and The Lincoln Motor unread), and call history, including history Company do not access the system data of calls when your cell phone was not for any purpose other than as described connected to the system.
Page 381 SYNC E209015 Item Tile Home screen display Audio Shows the active media source. If your vehicle does not have navigation, this space contains the compass. Passenger Displays the current setting of the passenger heated or Heated and climate controlled seats. Climate This icon does not display if your vehicle has hard button Controlled...
Page 382: Using Voice Recognition
SYNC Item Tile Home screen display Driver Displays the current setting of the heated or climate Heated and controlled driver seat. Climate This icon does not display if your vehicle has hard button Controlled controls for heated and climate controlled seats. Seats If your vehicle is not equipped with navigation, this option displays under the audio information.
Page 383 SYNC Voice Command Action and Description Navigation List of Commands Next Page You can use this command to view the next page of options on any screen where multiple pages of choices are given. Previous Page You can use this command to view the previous page of options on any screen where multiple pages of choices are given.
Page 384 SYNC Voice command Description Play Song ___ Play Audiobook ___ Browse ___ For USB audio only, you can say the name of an artist, album, or a genre to browse by that selec- tion. Your system must finish indexing before this option is available.
Page 385 SYNC Press the voice button and say a command similar to the following: Voice command Description Call ___ Allows you to call a specific contact from your phonebook such as "Call Jenny". Call ___ at ___ Allows you to call a specific contact from your phonebook at a specific location such as "Call Jenny at Home".
Page 386 SYNC Navigation Voice Commands point of interest. Equipped) ___ is a dynamic listing, meaning that for navigation voice commands it can be a POI Setting a Destination category or a major brand name, where major brand name is a chain with more You can use any of the following than 20 locations commands to set a destination or find a...
Page 387 SYNC Voice command Description Where Am I Provides current location. Zoom in Allows you to zoom in on the map. Zoom out Allows you to zoom out from the map. Mobile App Voice Commands (If Equipped) The following voice commands are always available: Voice command Description Mobile Apps...
Page 388 SYNC You can say the following commands to access SiriusXM Traffic and Travel Link: Voice command Description Show Traffic Displays a list of traffic incidents. Show Weather Map Displays the current weather map. Show Fuel Prices Displays a list of fuel prices. Show 5 Day Fore- Displays the 5 day weather forecast.
Page 389: Entertainment
SYNC To disable this automatic fan speed reduction feature during voice sessions, press and hold the climate control AC and Recirculated air buttons simultaneously, release and then increase fan speed within 2 seconds. To re-enable this feature, repeat the above sequence. ENTERTAINMENT E205443 Message...
Page 390 SYNC Sources You can access these options using the touchscreen or voice commands. Press this button to select the source of media you want to listen to. Menu item SIRIUS The name of the USB that is plugged in displays here. Bluetooth Stereo Apps If you have SYNC 3 compatible apps on your connected smart phone, they...
Page 391 This includes canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes. Note: This receiver includes the eCos real-time operating system.
Page 392 SYNC Menu item Action and description Replay Replay audio on the current channel. You can replay approx- imately 45 minutes of audio as long as you remain tuned to the current station. Changing stations erases the previous audio. Live When you are in replay mode, you are not able to select a different preset until you return to live audio.
Page 393 SYNC Troubleshooting tips Message Cause Action Acquiring Signal Radio requires more than two No action required. This seconds to produce audio for message should disappear the selected channel. shortly. Satellite antenna fault There is an internal module or If this message does not clear system failure present.
Page 394 SYNC HD Radio technology is the digital The HD logo is grey when acquiring a digital evolution of analog AM/FM radio. Your station, and then changes to orange when system has a special receiver that allows digital audio is playing. When this logo is it to receive digital broadcasts (where available, you may also see Title and Artist available) in addition to the analog...
Page 395 SYNC HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system changes back to the analog broadcast until the digital broadcast is available again.
Page 396 HD Radio and the HD returns you to the main audio screen. and HD Radio logos are proprietary trademarks of DTS. Ford Motor Company The current audio information appears on and DTS are not responsible for the the screen.
Page 397 SYNC Button Function For MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small number one displays), and repeat current folder (a small folder displays). Shuffle Select the shuffle symbol to have the audio on the disk play in random order.
Page 398 SYNC Button Function Playlists Artist Albums Songs Genres Podcasts Audio books Composers A-Z Jump This button allows you to choose a specific letter to view within the category you are browsing. Explore Device If available, this allows you to browse the folders and files on your USB device.
Page 399: Climate
SYNC Supported USB file systems include: FAT, CLIMATE exFAT, and NTFS. Touch the climate button on the SYNC 3 is also able to organize the media touchscreen to access your climate control from your USB device by metadata tags. features. Depending on your vehicle line Metadata tags, which are descriptive and option package, your climate screen software identifiers embedded in the...
Page 400 SYNC Driver temperature: Touch up AUTO: Touch the button to or down to adjust the switch on automatic operation. temperature. Select the desired temperature using the temperature control. Heated steering wheel: Touch The system adjusts fan speed, the heated steering wheel icon air distribution, air conditioning to switch the heated steering operation, and selects outside...
Page 401 SYNC Touch the power icon to switch A/C: Touch to switch the air the rear climate control conditioning on or off. Use A/C functions off and on. with recirculated air to improve cooling performance and Touch Rear Control to allow efficiency.
Page 402: Phone
SYNC 4. Confirm that the six-digit number PHONE appearing on your phone matches the six-digit number on the touchscreen. WARNING 5. The touchscreen indicates when the Driving while distracted can result in pairing is successful. loss of vehicle control, crash and 6.
Page 403 To check your phone’s compatibility, see your phone’s manual or visit the Phone Menu website: This menu becomes available after pairing Websites a phone. owner.ford.com E205447 Item Menu Item Action and Description Recent Call Displays your recent calls. List You can place a call by selecting an entry from this list.
Page 404 SYNC Item Menu Item Action and Description You can also sort the calls by selecting the drop down menu at the top of the screen. You can choose: Incoming Outgoing Missed Contacts All of your contacts from your phone display in alphabetical order.
Page 405 SYNC To call a number in your contacts, To accept the call, select: select: Menu Item Menu Item Action and Description Accept Contacts You can then select the Note: You can also accept the call by name of the contact you pressing the phone button on the steering want to call.
Page 406 SYNC Item Item Privacy Transfer the call to End Call Immediately end a the cell phone or phone call. You can back to SYNC 3. also press and hold the button on the Text Messaging steering wheel. Note: Downloading and sending text Keypad Press this to access messages using Bluetooth are cell...
Page 407: Navigation
SYNC 2. Follow the prompts on the To disable this feature from the touchscreen. Settings screen, select: 3. Follow the prompts that appear on your phone to allow access to Apple Menu Item CarPlay. Android Auto Preferences After completing the setup, your phone connects to CarPlay automatically when Your device is listed if SYNC detects plugged into a USB port.
Page 408 SYNC 3D city models are complete 3D models Re-center the map by pressing of entire city areas including navigable this icon whenever you scroll the roads, parks, rivers and rendered buildings. map away from your vehicle’s 3D landmarks and city models appear in current location.
Page 409 SYNC Button Button Start Destination Mode To set a destination, press: Menu Item Description Destination Enter a navigation destination in any of the following formats: Search Street Address (number, street, city, state) For example "12 Mainstreet Dearborn MI" Partial Address (number, street) if searching in current state (number, street and zip code (or postal code in Canada)) if searching out of state...
Page 410 SYNC Menu Item Description If you do not give an exact destination, a menu displays with your possible selections. Previous Destina- Collections of your last 40 navigation destinations display here. tions You can select any option from the list to select it as your destination. Delete Select this option to remove all previous destinations.
Page 411 SYNC Menu Item Description Fuel Hotel See All Press to view additional categories. Once you have selected a category, follow the menus to find what you are looking for. Inside of these categories you can search by: Nearby Along Route Near Destination In a City Once you have chosen your destination, press:...
Page 412 SYNC Menu Item Action and Description During Route guidance, you can press the maneuver arrow icon on the map if you want the system to repeat route guidance instructions. When the system repeats the last guidance instruction, it updates the distance to the next guidance instruction, since it detects that the vehicle is moving.
Page 413 SYNC Button When a route is not active, a list of nearby traffic incidents displays (if any are present). When a route is active, you can choose to display a list of traffic nearby or on the route. Navigation Press this button to adjust your preferences. See Settings (page 415). Settings Where Am I? Provides your current location city and the nearest road.
Page 414 SYNC Menu Item Add Waypoint The waypoint list then appears and you are able to re-order all of your waypoints by selecting the menu icon on the right hand side of the location. You can select up to five waypoints. You can also have the system set the order Optimize Order for you by pressing:...
Page 415: Apps
SYNC For restaurants, cityseeker can provide The system calculates a reasonable information such as star rating, average efficient route based on available speed cost, review, handicap access, hours of limits, traffic, and road conditions. You may operation, and website address. know a local short cut that is more efficient at a given time than the route provided by For hotels, cityseeker can provide...
Page 416 Some apps will work automatically with no The connected device sends data to Ford setup. Other apps will want you to configure in the United States. The information is your personal settings and personalize your...
Page 417 Coverage map and details for a complete listing of all traffic areas covered by SiriusXM Traffic and Travel Link. Note: Neither Sirius nor Ford is responsible for any errors or inaccuracies in the SiriusXM Traffic and Travel Link services or its use in vehicles.
Page 418: Settings
SYNC Menu Item Action and Description Traffic on Route Touch these buttons to identify traffic incidents on your route, near your vehicle’s current location or near any of your favorite Traffic Nearby places, if programmed. Fuel Prices Touch this button to view fuel prices at stations close to your vehicle’s location or on an active navigation route.
Page 419 SYNC Sound Settings Speed Adjusts the amount the audio system volume increases with speed, Compensated or turns the feature off. Vol. Occupancy Mode Optimizes the sound based on the location of the listeners. Sound Settings Stereo Surround Your vehicle might not have all of these features. Media Player This button is available when a media device such as a Bluetooth Stereo or USB...
Page 420 SYNC Menu Item Action and Description Gracenote® Data- This allows you to view the version level of the Gracenote Database. base Info Device Informa- This allows you to view the manufacturer and model number of your tion media device. Update Media Erase the stored media information in order to re-index.
Page 421 SYNC Switch on Bluetooth on your device to Follow the on-screen instructions. begin pairing. See your phone’s manual if 2. Select your phone's name when it necessary. appears on the touchscreen. 3. Confirm that the six-digit number To add a phone, select: appearing on your phone matches the Menu Item six-digit number on the touchscreen.
Page 422 SYNC Menu Item Action and Description Connect Depending on the status of the device, you can select either of these options to interact with the selected device. Disconnect Make Primary Allows you to select this device to be your preferred device. Delete Removes the selected device from the system.
Page 423 SYNC Menu Item Action and Description Text Messaging You can then select: No Alert No sound plays when a message comes to your phone. (Silence) You can select one of the three available notification sounds. Voice Readout When enabled, a voice prompt alerts you when you receive a new message.
Page 424 SYNC Menu Item Action and Description 911 Assist Press this button to enter the settings screen for this feature. Set Emergency Select this option as it displays on the screen. Contacts Menu Item Action and Description Select a Select this option under <Emergency contact 1>. Contact Note: If the vehicle is equipped with The screen lists contacts in the phone...
Page 425 SYNC SiriusXM active audio source. Pressing the button allows you to access the following This button is available if SiriusXM is the features: Menu Item Action and Description Set Category for If you select a category, seek functions only stop on channels in that Seek category.
Page 426 SYNC Route Preferences Menu Item Second Level Messages, Actions and Descriptions Route Prefer- ences Then select any of the following: Preferred Route Choose to have the system display your chosen route type. Shortest Fastest Always Use ___ Bypass route selection in destination programming. The system only Route calculates one route based on your preferred route setting.
Page 427 SYNC Navigation Source Selection The connected devices send data to Ford Motor Company in the United States. The The screen lists available alternative encrypted information includes your VIN, navigation sources using Applink. SYNC 3 module number, anonymous usage statistics and debugging Mobile Apps information.
Page 428 Access and adjust the system settings, dissemination of any vehicle data that you voice features, as well as phone, navigation approve Ford Motor Company to provide to and wireless settings. an app. Menu Item...
Page 429 SYNC Menu Item Automatic System Updates When you activate this option, the system auto- matically updates when you have an available Internet connection through a Wi-Fi network or mobile connection. About SYNC Information pertaining to the system and its soft- ware.
Page 430 Note: Ford Motor Company may need to update operating system software on your Note: It is the account owner s vehicle, including security updates and bug...
Page 431 SYNC Vehicle Door Keypad Code Select this button to add or erase a Note: You vehicle may not have all of these personal door keypad code. To add or features. erase a personal code, you first need to You can select the following features to enter the five-digit factory set code.
Page 432 SYNC Menu Item Action and Description The screen displays with a light background to enhance daytime viewing. Night The screen displays with a darker background to make nighttime viewing easier. Auto Dim Enable this option to automatically dim the display brightness based on ambient lighting conditions.
Page 433: Sync 3 Troubleshooting
SYNC 3 TROUBLESHOOTING To check your cell phone's compatibility, Your SYNC 3 system is easy to use. refer to the regional Ford or Lincoln However, should questions arise, please website. Cell phone issues Issue Possible cause...
Page 434 SYNC Cell phone issues Issue Possible cause Possible solution You must switch on your cell phone and the automatic phonebook download feature on SYNC 3. This is a cell phone- Check your cell phone's compatibility. dependent feature. Try switching your cell phone off, resetting it or removing the battery, then try again.
Page 435 SYNC Cell phone issues Issue Possible cause Possible solution Replying to text messages using SYNC 3 is not supported by iPhone. Text messages from WhatsApp and Face- book Messenger are not supported. Your cell phone must support downloading This is a cell phone- text messages through Bluetooth to receive dependent feature.
Page 436 SYNC USB and Bluetooth Stereo issues Issue Possible cause Possible solution This is a device- Make sure you connect the device to SYNC dependent feature. 3 and that you have started the media Bluetooth audio The device is not player on your device. does not connected.
Page 437 SYNC USB and Bluetooth Stereo issues Issue Possible cause Possible solution To listen to Apple devices through USB, select AirPlay from the devices Control Center, then select Dock Connector. To listen to Apple devices through Bluetooth Stereo, select AirPlay from the devices Control Center, then select SYNC.
Page 438 SYNC Wi-Fi Issues Issue Possible cause Possible solution A hotspot is not The hotspot was defined Please set the network to visible and try listed in the list as a hidden network. again. of available networks. SYNC 3 is not SYNC 3 does not SYNC 3 currently does not provide a seen when...
Page 439 AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone. Closing and restarting apps may help SYNC 3 find the application if you cannot discover it inside the vehicle.
Page 440 Some Android devices Force close or uninstall the apps you do not have a limited number of want SYNC 3 to find. If the app has a "Ford I can only see Bluetooth ports that SYNC" setting, disable that setting in the some of the apps can use to connect.
Page 441 SYNC Voice command issues Issue Possible cause Possible solution Review the cell phone voice commands and the media voice commands at the beginning of their respective sections. You may be using the SYNC 3 does wrong voice commands. Refer to the audio display during an active not understand voice session to find a list of voice what I am...
Page 442 SYNC Voice command issues Issue Possible cause Possible solution SYNC 3 applies the phonetic pronunciation rules of the selected language to the The SYNC 3 contact names stored on your cell phone. voice control system is having You may not be saying Helpful Hint: You can select your contact trouble recog- the name exactly as it...
Page 443 SYNC Personal Profiles Issue Possible cause and solution Personal Profiles have not been set up. An invalid profile name was entered. A memory button was not selected when prompted. I cannot create a profile. The vehicle’s ignition was not On and in Park or was shifted out of Run or Park while creating a profile.
Page 444 SYNC Personal Profiles Issue Possible cause and solution The keyfob being used is not linked to a profile. The wrong keyfob is being used. A button other than unlock or remote start is being pressed on a linked keyfob. The Personal Profile was deleted. My preset positions recall but my profile Personal Profiles is turned off.
Page 445 5 seconds the screen will go black. Allow 1-2 minutes for the system reset to complete. You may then resume using the SYNC 3 system. For additional assistance with SYNC 3 troubleshooting, refer to the regional Ford or Lincoln website. Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 446: Accessories
Contact an authorized Ford dealer for the • Side-window deflectors* . manufacturer's limited warranty details • Splash guards. and request a copy of the Ford Licensed • Spoiler. Accessories product limited warranty from the accessory manufacturer. Interior Style •...
Page 447 • If you or an authorized dealer add any non-Ford electrical accessories or components to your vehicle, you may adversely affect battery performance and durability. In addition, you may also adversely affect the performance of other electrical systems in the vehicle.
Page 448: Ford Protect
If you bring your car into your dealer for Vehicle Limited Warranty coverage. When service, we’ll give you a loaner to use for you visit your Ford Dealer, Insist on Ford the day. Protect extended service plans! Extended Rental Benefits...
Page 449 To learn This information is subject to change. For more, call our Ford Protect extended more information; visit your local Ford of service plan specialists at 800-367-3377. Canada dealer or www.ford.ca to find the...
Page 450: Scheduled Maintenance
If you do not use Ford authorized parts they you sell or trade it. Keep all receipts for may not meet our specifications and completed maintenance with your vehicle.
Page 451 When the oil change message appears in Additives and Chemicals the information display, it is time for an oil This owner's manual and the Ford change. Make sure you perform the oil Workshop Manual list the recommended change within two weeks or 500 mi additives and chemicals for your vehicle.
Page 452 Scheduled Maintenance Check Every Month Engine oil level. Function of all interior and exterior lights. Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris.
Page 453: Normal Scheduled Maintenance
Scheduled Maintenance Multi-Point Inspection Accessory drive belt(s) Hazard warning system operation Battery performance Horn operation Engine air filter Radiator, cooler, heater and air conditioning hoses Exhaust system Suspension components for leaks or damage Exterior lamps operation Steering and linkage Tires (including spare) for wear and proper Fluid levels ;...
Page 454 Scheduled Maintenance When to Expect the OIL CHANGE REQUIRED Message Interval Vehicle Use and Example Normal Normal commuting with highway driving 7,500–10,000 mi No, or moderate, load or towing (12,000–16,000 km) Flat to moderately hilly roads No extended idling Severe Moderate to heavy load or towing 5,000–7,500 mi Mountainous or off-road conditions...
Page 455 Scheduled Maintenance At Every Oil Change Interval as Indicated by the Information Display Inspect the tires, tire wear and measure the tread depth. Inspect the wheels and related components for abnormal noise, wear, looseness or drag. Do not exceed one year or 10,000 mi (16,000 km) between service intervals. Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
Page 456: Special Operating Conditions Scheduled Maintenance
Scheduled Maintenance perform extra maintenance as indicated. SPECIAL OPERATING If you operate your vehicle occasionally CONDITIONS SCHEDULED under any of these conditions, it is not MAINTENANCE necessary to perform the extra maintenance. For specific If you operate your vehicle primarily in any recommendations, see your dealership of the following conditions, you need to service advisor or technician.
Page 457 Transfer Unit (PTU) and rear axle (AWD only) in your vehicle does not require any useful life. Ford Motor Company, however, normal scheduled maintenance. The PTU urges you to have all recommended lubricant will be more likely to require a...
Page 458: Scheduled Maintenance Record
Scheduled Maintenance If the available API SM or SN oils are not SCHEDULED MAINTENANCE available, then the oil change interval is RECORD 3,000 mi (4,800 km). Engine air filter and cabin air filter replacement: The life of the engine air filter and cabin air filter is dependent on exposure to dusty and dirty conditions.
Page 459 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 460 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 461 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 462 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 463 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 464 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 465 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 466 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 467 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 468: Appendices
Appendices Note: We test and certify your vehicle to ELECTROMAGNETIC meet electromagnetic compatibility COMPATIBILITY legislation (UNECE Regulation 10 or other applicable local requirements). It is your WARNINGS responsibility to make sure that any equipment an authorized dealer installs on Do not place objects or mount your vehicle complies with applicable local equipment on or near the airbag legislation and other requirements.
Page 469 Appendices E239122 Truck E239121 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 470: End User License Agreement
("DEVICES") that Check that electromagnetic fields include software licensed or owned by generated inside your vehicle cabin by the Ford Motor Company and its affiliates transmitter installed do not exceed ("FORD MOTOR COMPANY"). Those applicable human exposure requirements.
Page 471 SOFTWARE, except and/or services provide by or through and only to the extent that such activity FORD MOTOR COMPANY or its third is expressly permitted by applicable party software and service providers. law notwithstanding this limitation or...
Page 472 SOFTWARE Transfer: You may charges from your wireless service permanently transfer your rights under provider. If FORD MOTOR COMPANY this EULA only as part of a sale or or third party software and services transfer of the DEVICES, provided you...
Page 473 SOFTWARE), the accompanying printed Should you have any questions concerning materials, and any copies of the this EULA, or if you desire to contact FORD SOFTWARE, are owned by FORD MOTOR MOTOR COMPANY for any other reason, COMPANY, or its affiliates or suppliers. The please refer to the address provided in the SOFTWARE is licensed, not sold.
Page 474 Appendices SYNC® Automotive Important Safety • Distraction Hazard: Any navigation Information Read and follow features may require manual instructions: (non-verbal) setup. Attempting to perform such set-up or insert data • Before using your SYNC® system, read while driving can distract your attention and follow all instructions and safety and could cause an accident or other information provided in this end user...
Page 475 "AS IS" AND “AS AVAILABLE”, WITH ALL under any circumstances;(c) The FAULTS AND WITHOUT WARRANTY OF SOFTWARE may not be compatible ANY KIND, AND FORD MOTOR COMPANY with new or different versions of an HEREBY DISCLAIMS ALL WARRANTIES operating system, third party software,...
Page 476 Eastern District of Michigan. You hereby litigate any dispute in small claims court consent to submit to the personal in your county of residence or FORD jurisdiction of a court in the State of MOTOR COMPANY’S principal place of Michigan located in Wayne County and...
Page 477 AAA’s and arbitrator’s fees and forum will be conducted solely on an expenses. If you reject FORD MOTOR individual basis. Neither you nor FORD COMPANY’S last written settlement MOTOR COMPANY, will seek to have any...
Page 478 Appendices 1. Safe and Lawful Use filing, AAA, and arbitrator’s fees and expenses. It will not seek its attorney’s You acknowledge that devoting attention fees or expenses from you in any to the TeleNav Software may pose a risk arbitration. Fees and expenses are not of injury or death to you and others in counted in determining how much a situations that otherwise require your...
Page 479 Appendices 2. Account Information distribute, sublicense or otherwise transfer the TeleNav Software to You agree: (a) when registering the others, except as part of your TeleNav Software, to provide TeleNav with permanent transfer of the TeleNav true, accurate, current, and complete Software;...
Page 480 Appendices is dependent on the accuracy of REASON WHATSOEVER (INCLUDING, navigation, as the maps or functionality WITHOUT LIMITATION, ALL DAMAGES of the TeleNav Software are not REFERENCED HEREIN AND ALL intended to support such high risk DIRECT OR GENERAL DAMAGES IN applications, especially in more remote CONTRACT, TORT (INCLUDING geographical areas.
Page 481 Appendices to the exclusive jurisdiction of the conferred by implication, statute, courts of the County of Santa Clara, inducement, estoppel or otherwise, and California. The United Nations TeleNav and its suppliers and licensors Convention on Contracts for the hereby reserve all of their respective rights International Sale of Goods shall not other than the licenses explicitly granted apply.
Page 482 Appendices HERE holds a non-exclusive license from the United States Postal Service® to The headings in this Agreement are for publish and sell ZIP+4® information. convenience of reference only, will not be ©United States Postal Service® 2014. deemed to be a part of this Agreement, Prices are not established, controlled or and will not be referred to in connection approved by the United States Postal...
Page 483 Appendices Restrictions. Except where you have been PARTICULAR PURPOSE OR specifically licensed to do so by Telenav, NON-INFRINGEMENT. Some States, and without limiting the preceding Territories and Countries do not allow paragraph, you may not use this Data (a) certain warranty exclusions, so to that with any products, systems, or applications extent the above exclusion may not apply installed or otherwise connected to or in...
Page 484 Appendices export laws, rules or regulations prohibit HERE from complying with any of its NOTICE OF USE obligations hereunder to deliver or CONTRACTOR (MANUFACTURER/ distribute Data, such failure shall be excused and shall not constitute a breach SUPPLIER) NAME: HERE of this Agreement.
Page 485 Appendices 2. Copyright Notice: In connection with B. Canada Data. The following provi- each copy of all or any portion of the sions apply to the Data for Canada, Data for the Territory of Canada, Client which may include or reflect data from shall affix in a conspicuous manner the third party licensors (“Third Party following copyright notice on at least...
Page 486 Appendices either express or implied, arising by II. Mexico. The following provision applies law or otherwise, including but not to the Data for Mexico, which includes limited to, effectiveness, complete- certain data from the Instituto Nacional ness, accuracy or fitness for a de Estadística y Geografía (“INEGI”): particular purpose.
Page 487 Appendices A. Third Party Notices. Any and all copies V. Europe Territory of the Data and/or packaging relating thereto shall include the respective Third A. Use of Certain Traffic Codes in Europe Party Notices set forth below and used as described below corresponding to 1.
Page 488 Appendices is conditioned on Client’s obtaining prior Austria “© Bundesamt für Eich- written consent from Kartografie a.s.; und Vermessungswesen” (c) such license for selling or distributing Croatia with respect to Data for the Territory of Cyprus, Switzerland is conditioned on Client’s Estonia, obtaining a permit from Bundesamt für Latvia,...
Page 489 CARRIER AND END USER IS NOT A THIRD of the Data and/or packaging relating PARTY BENEFICIARY OF ANY thereto shall include the respective Third AGREEMENT BETWEEN FORD AND Party Notices set forth below and used UNDERLYING CARRIER. END USER as described below corresponding to...
Page 490 TO, DIRECTLY OR INDIRECTLY, SERVICES PROVIDED BY THE UNDERLYING CARRIER (iv) END USER UNDERSTANDS THAT OR ANY PERSON’S USE THEREOF, FORD AND THE UNDERLYING CARRIER INCLUDING CLAIMS ARISING IN WHOLE CANNOT GUARANTY THE SECURITY OF OR IN PART FROM THE ALLEGED...
Page 491 Appendices rigCustomer Remedies view it, and (ii) save it, provided that you do not remove any copyright notices that NAV2 and its suppliers’ entire liability and appear and do not modify the Data in any your exclusive remedy shall be, at NAV2’s way.
Page 492 Appendices Governing Law. FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY The above terms and conditions shall be OTHER DIRECT, INDIRECT, INCIDENTAL, governed by the laws of the People’s SPECIAL OR CONSEQUENTIAL DAMAGES Republic of China, without giving effect to ARISING OUT OF YOUR USE OF OR (i) its conflict of laws provisions, or (ii) the INABILITY TO USE THIS INFORMATION,...
Page 493 Appendices ("Gracenote Servers"), and to perform including any copyrighted material or other functions. You may use Gracenote music file information. You agree that Data only by means of the intended End Gracenote may enforce its respective User functions of this device. This device rights, collectively or separately, under this may contain content belonging to agreement against you, directly in each...
Page 494 Appendices Taiwan Territory IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A Note: In accordance with the management PARTICULAR PURPOSE, TITLE, AND approach of low-power radio wave NON-INFRINGEMENT. NEITHER radiation motors: GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE Article 12: For approved and certified OF THE GRACENOTE SOFTWARE OR ANY low-power radiation motor models,...
Page 495 Appendices By using SUNA Products and/or Services, 5. Service Continuity and Reception of you will be deemed to have accepted and the SUNA Traffic Channel agreed to be bound by the terms and We will use reasonable endeavours to conditions fully detailed at: provide the SUNA Traffic Channel 24 hours a day, 365 days a year.
Page 496 Appendices WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 497 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...
Page 498 Index Disarming the Alarm...........74 Appendices............465 Apps..............412 ...................412 See: Climate Control..........114 SiriusXM Traffic and Travel Link....414 About This Manual...........7 At a Glance............16 Audible Warnings and Indicators.....96 See: Brakes............175 Headlamps On Warning Chime.....96 ABS driving hints Key in Ignition Warning Chime......96 See: Hints on Driving With Anti-Lock Keyless Warning Alert........96 Brakes..............176 Parking Brake On Warning Chime....96...
Page 499 Index 12 Volt DC Power Point........143 Readiness for Inspection and Maintenance Locations...............143 (I/M) Testing............162 Center Console..........145 See: All-Wheel Drive.........168 Console Refrigerator and Freezer....145 Second Row Center Console......145 Changing a Bulb..........261 Brake and Rear Lamps, Rear Direction Battery Indicator and Reversing Lamp....264 See: Changing the 12V Battery......257 Front Direction Indicator and Front Parking Blind Spot Information System....196...
Page 500 Index Cleaning the Instrument Panel and Driving Through Water........219 Instrument Cluster Lens......271 Cleaning the Interior........271 See: Daytime Running Lamps......84 Cleaning the Wheels........273 Cleaning the Windows and Wiper Blades............270 Clearing All MyKeys........59 Economical Driving........218 Climate............396 Electromagnetic Compatibility....465 Climate Control..........114 Emission Law..........160 Climate Controlled Seats......137 Noise Emissions Warranty, Prohibited Cooled Seats............137...
Page 501 Supported Media Players, Formats and Ford Protect...........445 Metadata Information........395 Ford Protect Extended Service Plan USB Ports.............395 (CANADA ONLY)..........446 Environment............15 Ford Protect Extended Service Plans (U.S. Essential Towing Checks......213 Only)..............445 Front Fog Lamps..........85 Before Towing a Trailer........215 Front Passenger Sensing System....46 Hitches..............214 Fuel and Refueling........153...
Page 502 Index Headlamp Adjusting Blind Spot Information and Cross Traffic See: Adjusting the Headlamps....260 Alert System...........108 Headlamp Exit Delay........84 Brake System............108 Headlamp Removal Collision Warning System.......109 See: Removing a Headlamp......261 Doors and Locks..........109 Headrest Fuel................109 See: Head Restraints.........123 Keys and Intelligent Access......110 Head Restraints..........123 Maintenance............110 Adjusting the Head Restraint......124...
Page 503 Index Moving the Seat Backward and Forward.............126 Recline Adjustment...........126 Liftgate...............69 Memory Function.........128 Lighting Control..........82 Easy Entry and Exit Feature......129 Flashing the Headlamp High Beam....83 Linking a PreSet Position to your Remote Headlamp High Beam........82 Control or Intelligent Access Key Fob Lighting..............82 ................129 General Information..........82...
Page 504 Index Opening the Hood..........245 Ordering Additional Owner's Literature............232 Rear Parking Aid...........180 Obtaining a French Owner’s Manual..232 Rear Passenger Climate Controls..120 Overhead Console........146 Rear Seats............129 Adjusting the Rear Seats.........129 Rear View Camera........185 Using the Rear View Camera System..186 Parking Aids...........180 Rear View Camera Principle of Operation........180 See: Rear View Camera........185 Parking Brake..........176...
Page 505 Index Vehicles Sold in Canada: Using Roadside Voice Control............429 Assistance............222 Wi-Fi & Hotspot..........426 Side Airbags.............48 Vehicles Sold in the United States: Getting Sitting in the Correct Position....123 Roadside Assistance........221 Snow Chains Vehicles Sold in the United States: Using Roadside Assistance........221 See: Using Snow Chains.........292 Roadside Emergencies.......221 Spare Wheel...
Page 506 Index SYNC 3 Troubleshooting.....430 SYNC Applications and Services............344 Under Hood Overview - 3.5L 911 Assist...............344 Duratec............246 SYNC AppLink ........346 Under Hood Overview - 3.5L SYNC Mobile Apps..........346 Ecoboost ..........247 SYNC ............326 Universal Garage Door Opener....138 General Information.........326 HomeLink Wireless Control System...138 SYNC Troubleshooting......357 USB Port............325...
Page 507 Index System Settings..........354 Fuel system............274 What's Playing?..........349 General..............273 Using SYNC With Your Phone.....331 Miscellaneous............274 Accessing Features Through the Phone Removing Vehicle From Storage....274 Menu..............335 Tires.................274 Ventilation Accessing Your Phone Settings....339 Making a Call............334 See: Climate Control..........114 Pairing a Cell Phone for the First Time..............331 See: Vehicle Identification Number...306 Voice Control............77...
Page 508 Index Wheels and Tires.........276 General Information..........276 Technical Specifications........300 Windows and Mirrors........87 Windshield Washers........81 Windshield Wipers........80 Speed Dependent Wipers........80 Wiper Blades See: Checking the Wiper Blades....259 Wipers and Washers........80 Flex (TP3) , enUSA, Edition date: 201801, Second Printing...

Ford Flex 2018 Owner's Manual

Introduction

Environment

At a Glance

Child Safety

Seatbelts

Personal Safety System?

Supplementary Restraints System

Keys and Remote Controls

Mykey

Doors and Locks

Liftgate

Security

Steering Wheel

Pedals

Wipers and Washers

Lighting

Windows and Mirrors

Instrument Cluster

Information Displays

Climate Control

Seats

Universal Garage Door Opener

Auxiliary Power Points

Storage Compartments

Starting and Stopping the Engine

Fuel and Refueling

Engine Emission Control

Transmission

All-Wheel Drive

Brakes

Traction Control

Stability Control

Parking Aids

Cruise Control

Driving Aids

Load Carrying

Towing

Driving Hints

Roadside Emergencies

Customer Assistance

Fuses

Maintenance

Vehicle Care

Wheels and Tires

Capacities and Specifications

Audio System

Sync

Sync™ 3

Accessories

Ford Protect

Scheduled Maintenance

Appendices

Quick Links

Troubleshooting

Related Manuals for Ford Flex 2018

Summary of Contents for Ford Flex 2018