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Operating environment
Ventilation and heat sources
Operating position
Computer requirements
Networking requirements
Internet browser
Contact information
Chapter 1 • Overview
8
1039708-0001 Revision A
Observe the following requirements for the modem's operating environment.
The modem must be adequately ventilated and kept away from sources of heat.
NOTICE
• Do not block any of the modem's ventilation openings.
• Leave 6 inches of space around the top and sides of the modem to ensure
adequate ventilation and prevent overheating.
• Do not place the modem near a heat source such as direct sunlight, a
radiator, heat register or vent, oven, stove, amplifier, or other apparatus
that produces heat.
Operate the HN9800 only in a vertical position, that is, resting on its built-in base as
shown in Figure 1 on page 7.
The computer that connects to the satellite modem should meet the minimum
requirements specified by the computer operating system manufacturer and the
following networking and browser requirements.
• Ethernet port
• Ethernet cable (provided)
• Ethernet NIC, 10/100 Mbps, configured as follows:
– Auto-negotiate
– Dynamic host configuration protocol (DHCP) enabled (obtain an IP address
automatically)
• Internet Explorer 7 or greater, Mozilla Firefox, Safari (for Windows and Mac)
• Browser settings:
– HTTP 1.1 or greater enabled
– Proxy settings disabled
If you need operational, warranty, or repair support, who you should contact
depends on where you purchased your satellite modem. You may be supported by
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