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6 Service
This unit has very sophis-
ticated circuitry which should
only be serviced by a fully
trained technician.
6.1 Worldwide Service
Service may be obtained from
an authorized service center.
(Contact your local Crown/
Amcron representative or our
office for a list of authorized
service centers.) To obtain
service, simply present the bill
of sale as proof of purchase
along with the defective unit to
an authorized service center.
They
will
necessary paperwork and
repair.
Remember to transport your
unit in the original factory
pack.
Always use the
original factory pack
to transport the unit.
6.2 North American Service
Service may be obtained in
one of two ways: from an
authorized service center or
from the factory. You may
Page 14
handle
the
choose either. It is important
that you have your copy of the
bill of sale as your proof of
purchase.
6.2.1 Service at a North
American Service Center
Simply present your bill of
sale along with the defective
unit to an authorized service
center to obtain service. They
will handle the necessary
paperwork
Remember to transport the
unit in the original factory
pack. A list of authorized
service centers in your area
can be obtained from our
Technical Support Group.
6.2.2 Factory Service
To obtain factory service, fill
out the service information
service information
service information
service information
service information
page
page
page
page
page found in the back of this
manual and send it along with
your proof of purchase and
the defective unit to the
Crown factory.
For warranty service, we will
pay for ground shipping both
ways in the United States.
Contact
Crown
Service or Technical Support
to obtain prepaid shipping
labels prior to sending the
unit. Or, if you prefer, you may
prepay the cost of shipping,
P .I.P .–PA
and
repair.
Factory
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