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AC1750 Smart WiFi Router Mode l R6400v2 Us e r Manual December 2016 202-11677-01 350 East Plumeria Drive San Jose, CA 95134...
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Thank you for purchasing this NETGEAR product. You can visit to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity http://kb.netgear.com/app/answers/detail/a_id/11621.
Use an Internet Browser to Access the Router ......16 NETGEAR genie Automatic Internet Setup ......16 Log In to the Router .
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Set Up Email Notifications for NETGEAR Downloader....79 Manage NETGEAR Downloader Tasks ....... . 80...
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Use the Scan Feature of a Multifunction USB Printer ....102 Change NETGEAR USB Control Center Settings ......103 Chapter 10 Specify Network Settings Disable LED Blinking or Turn Off LEDs .
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AC1750 Smart WiFi Router Change the WiFi Security Option ........117 Set Up a Guest Network .
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AC1750 Smart WiFi Router Chapter 13 Specify Internet Port Settings Set Up Port Forwarding to a Local Server ......157 Add a Custom Port Forwarding Service.
DLNA screens. Share your music to Airplay-compatible devices from the USB hard-drive connected to the router. Use the free NETGEAR ReadySHARE Vault app to back up your Windows computers to a connect USB hard drive.
The router comes with three antennas. To extend the antennas: Position the antennas for the best WiFi performance. NETGEAR recommends that the center antenna be vertical and that you aim the others outward at 45-degree angles as shown. Hardware Setup...
AC1750 Smart WiFi Router Top and Front Panels The router includes status LEDs on top and a USB 3.0-Storage port on the front. USB 3.0-Storage port Figure 2. Router top and front view Table 1. LED and button descriptions Description Power •...
AC1750 Smart WiFi Router Table 1. LED and button descriptions (continued) Description USB 2.0-Printer • Solid white. A USB device is connected and is ready. port • Blinking. A USB device is plugged in and is trying to connect. • Off.
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AC1750 Smart WiFi Router vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range. Additionally, other wireless access points in and around your home might affect your router’s signal.
AC1750 Smart WiFi Router Cable Your Router The following image shows how to cable your router: Figure 4. Router cabling To cable your router: Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery.
Access the Router This chapter contains the following sections: • Connect to the Network • Types of Logins • Use an Internet Browser to Access the Router • Change the Language • Access the Router with the NETGEAR genie App...
AC1750 Smart WiFi Router Connect to the Network You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
Internet service. NETGEAR genie Automatic Internet Setup You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and pages to set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.
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Internet. When you start an Internet application, your router automatically logs you in. NETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete. To use NETGEAR genie to set up your router: ...
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• If NETGEAR genie detects that the router is connected to another router or gateway, NETGEAR genie prompts you to set up the router in router mode or access point mode: Select the Help Me Choose radio button or Let Me Choose radio button: Help Me Choose.
Log In to the Router When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.
AC1750 Smart WiFi Router Access the Router with the NETGEAR genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. The genie app can help you with the following: • Automatically repair common wireless network problems.
Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with an Internet browser. You can also customize or specify your Internet settings. This chapter contains the following sections: •...
AC1750 Smart WiFi Router Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the genie pages that display the first time you connect to your router to set it up.
AC1750 Smart WiFi Router Specify an Internet Connection That Does Not Use a Login To specify the Internet connection settings: Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens.
AC1750 Smart WiFi Router Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Chapter 14, Troubleshooting. Specify an Internet Connection That Uses a Login To view or change the basic Internet setup: ...
Use This MAC Address. Enter the MAC address that you want to use. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Chapter 14, Troubleshooting. Specify IPv6 Internet Connections You can set up an IPv6 Internet connection if genie does not detect it automatically.
AC1750 Smart WiFi Router Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections: Use Auto Detect for an IPv6 Internet Connection on page 26 Use Auto Config for an IPV6 Internet Connection on page 27 Set Up an IPv6 6rd Tunnel Internet Connection on page 29...
AC1750 Smart WiFi Router In the Internet Connection Type menu, select Auto Detect. The router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.
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AC1750 Smart WiFi Router Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.
AC1750 Smart WiFi Router Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here.
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AC1750 Smart WiFi Router To set up an IPv6 6rd tunnel Internet connection: Launch a web browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
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AC1750 Smart WiFi Router The page adjusts: The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
AC1750 Smart WiFi Router Click the Apply button. Your settings are saved. Set Up an IPv6 Pass Through Internet Connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.
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AC1750 Smart WiFi Router In the Internet Connection Type menu, select Fixed. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface.
AC1750 Smart WiFi Router Set Up an IPv6 DHCP Internet Connection To set up an IPv6 Internet connection with a DHCP server: Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens.
AC1750 Smart WiFi Router • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. (Optional) In the User Class (If Required) field, enter a host name.
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AC1750 Smart WiFi Router In the Internet Connection Type menu, select PPPoE. Enter the settings that your service provider gave you. If your service provider gave you only one user name and password, the service provider most likely supports dual stack PPPoE (a single PPP session). If the service provider gave you two user names and passwords for IPv4 and IPv6, then the router must use different PPP session.
AC1750 Smart WiFi Router This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in.
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AC1750 Smart WiFi Router The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: • You experience problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends changing the MTU setting.
Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
AC1750 Smart WiFi Router The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings. Select the Enable VLAN / Bridge group check box. Select the By bridge group radio button.
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AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings. The VLAN/Bridge Settings page displays.
Optimize Performance This chapter contains the following sections: • Prioritize Internet Traffic with Quality of Service • Optimize Internet Gaming with Upstream QoS • Add Upstream QoS Rules • Optimize Video Streaming with Downstream QoS • Improve Network Connections with Universal Plug and Play •...
AC1750 Smart WiFi Router Prioritize Internet Traffic with Quality of Service You can use Quality of Service (QoS) to assign a high priority to gaming and streaming video from the Internet. Figure 6. You can prioritize downstream traffic, upstream traffic, or both Optimize Internet Gaming with Upstream QoS Upstream Quality of Service (QoS) assigns a high priority to Internet traffic from your Xbox gaming system.
AC1750 Smart WiFi Router NETGEAR recommends that only gamers enable the Upstream QoS feature. If you do not game and you turn on this feature, some applications might not perform as well as usual. To enable upstream QoS: Launch an Internet browser from a computer or mobile device that is connected to the network.
AC1750 Smart WiFi Router • A specific device by MAC address To specify prioritization of traffic, create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup page. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling.
AC1750 Smart WiFi Router To add a priority rule, scroll down to the bottom of the QoS Setup page and click the Add Priority Rule button. In the QoS Policy for field, type the name of the application or game. In the Priority Category menu, select either Applications or Online Gaming.
AC1750 Smart WiFi Router The Upstream QoS page displays. Click the Setup QoS Rule button. The QoS Priority Rule list displays. Scroll down and click the Add Priority Rule button. The QoS - Priority Rules page displays. From the Priority Category menu, select Ethernet LAN Port. From the QoS Policy for menu, select the LAN port.
AC1750 Smart WiFi Router From the Priority Category menu, select MAC Address. If the device is in the MAC Device List, select its radio button. The information from the MAC Device List populates the QoS Policy for, MAC Address, and Device Name fields. If the device is not in the MAC Device List, click the Refresh button.
AC1750 Smart WiFi Router The Edit pop-up window opens. Change the policy settings. Click the Apply button. Your changes are saved. Delete an Upstream QoS Policy To delete a QoS policy: Launch an Internet browser from a computer or mobile device that is connected to the network.
Figure 8. Downstream QoS assigns a high priority to video streaming from the Internet NETGEAR recommends that you enable downstream QoS only if you watch streaming Internet video. When downstream QoS assigns a high priority to streaming video, it also assigns a lower priority to the rest of your Internet traffic.
AC1750 Smart WiFi Router Select ADVANCED > Setup > QoS Setup > Downstream QoS. Select the Enable Downstream QoS (Improved Video Streaming) check box. (Optional) Select the Streaming Database Auto Upgrade check box. The router automatically checks for updates for the streaming database, and downloads and installs them.
AC1750 Smart WiFi Router In the Rule Name field, type the name of the rule. In the Keyword field, type a keyword. Click the Add button. The rule is added to the QoS rules. The router assigns a high priority to Internet traffic from the server that matches the keyword.
AC1750 Smart WiFi Router To enable Universal Plug and Play: Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
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AC1750 Smart WiFi Router WMM QoS prioritizes wireless data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, WMM must be enabled in both it and the client running that application.
Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls • Block Access to Your Network •...
AC1750 Smart WiFi Router Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home page, your browser goes to the Parental Controls website, where you can learn more about Parental Controls. To set up Parental Controls, you must download the genie app. To set up Parental Controls: ...
Allow all new devices to connect. With this setting, if you buy a new device, it can access your network. You don’t need to enter its MAC address in this page. NETGEAR recommends that you leave this radio button selected. •...
AC1750 Smart WiFi Router Your changes take effect. Use Keywords to Block Internet Sites You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule. To set block Internet sites: ...
AC1750 Smart WiFi Router • Enter a period (.) to block all Internet browsing access. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. Click the Apply button. Keyword blocking takes effect.
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AC1750 Smart WiFi Router Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Security > Block Services. The Block Services page displays. Specify when to block the services: •...
AC1750 Smart WiFi Router Schedule When to Block Internet Sites and Services When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the router to block, see Use Keywords to Block Internet Sites on page 59 and...
AC1750 Smart WiFi Router Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Security > Block Sites. The Block Sites page displays. Scroll down and select the Allow trusted IP address to visit blocked sites check box.
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AC1750 Smart WiFi Router In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration page of your email program. If you leave this field blank, log and alert messages are not sent.
Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port. Note: NETGEAR recommends that you connect a USB storage device to the USB 3.0-Storage port and connect a printer to the USB 2.0-Printer port.
The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the router supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.
AC1750 Smart WiFi Router Access a USB Storage Device on the Network ReadySHARE lets you access and share a USB drive connected to the router USB port. (If your USB drive uses special drivers, it is not compatible.) USB 3.0-Storage port Figure 9.
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AC1750 Smart WiFi Router The Connect to Server page displays. Enter the smb://readyshare in the Server Address field. Click the Connect button. When prompted, select the Guest radio button. If you set up access control on the router and you allowed your Mac to access the network, select the Registered User radio button and enter admin for the name and password for the password.
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AC1750 Smart WiFi Router Right-click the USB storage device and select Map network drive. The Map Network Drive page displays: Select the drive letter to map to the network folder. Click the Finish button. The USB device is mapped to the drive letter that you specified. Share USB Storage Devices Attached to the Router...
Set Up a USB Hard Drive on a Mac NETGEAR recommends that you use a new USB HDD or format your old USB HDD to do the Time Machine backup for the first time. Use a blank partition to prevent some issues during backup using Time Machine.
Your settings are saved. Prepare to Back Up a Large Amount of Data Before you back up a large amount of data with Time Machine, NETGEAR recommends that you follow this procedure. To prepare to back up a large amount of data: ...
AC1750 Smart WiFi Router Use Time Machine to Back Up onto a USB Hard Drive You can use Time Machine to back up your Mac computers onto a USB HDD that is connected to one of the router’s USB ports. To back up your Mac onto a USB hard drive: ...
AC1750 Smart WiFi Router The setup is complete and the Mac automatically schedules a full back up. You can back up immediately if you want. Control Access to the USB Drive You can specify the device name, workgroups, and network folders for your USB device. To specify the USB access settings: ...
AC1750 Smart WiFi Router HTTP. Enabled by default. You can type http://readyshare.routerlogin.net/shares to access the USB drive. HTTPS (via Internet). Disabled by default. If you enable this feature, remote users can type http://<public IP address/shares> (for example, http://1.1.10.102/shares) or a URL domain name to access the USB drive over the Internet.
AC1750 Smart WiFi Router Select the FTP check box. Click the Apply button. Your changes are saved. View or Change Network Folders on a USB Drive You can view or change the network folders on the USB storage device. To view or change network folders: ...
AC1750 Smart WiFi Router • Read Access and Write Access. Show the permissions and access controls on the network folder. All–no password (the default) allows all users to access the network folder. The password for admin is the same one that you use to log in to the router. •...
AC1750 Smart WiFi Router Click the Create Network Folder button. If this page does not display, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. In the USB Device menu, select the USB drive. Click the Browse button and in the Folder field, select the folder.
Your changes are saved. Set Up NETGEAR Downloader NETGEAR Downloader is a download agent that runs on the router.You can use it to download files onto a USB HDD that is connected to the router so that you do not need to keep the computer running.
Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > NETGEAR Downloader (BETA) > Downloader Settings. The NETGEAR Downloader Settigns page displays. Click the Configure Email button.
Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > NETGEAR Downloader (BETA) > Download Manager. The NETGAR Downloader Settings page displays. Make any needed changs.
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AC1750 Smart WiFi Router Physically disconnect the USB drive. Share USB Storage Devices Attached to the Router...
Access the Router’s USB Drive Through the Internet With Dynamic DNS, you can use the Internet to access a USB hard drive attached to the router’s USB port router when you’re not home. This chapter includes the following sections: • Access the USB Drive Through the Internet •...
AC1750 Smart WiFi Router Access the USB Drive Through the Internet You can access the USB drive through the Internet when you’re not home. To access the USB drive from a remote computer: Launch a web browser on a computer that is not on your home network. Connect to your home router: •...
AC1750 Smart WiFi Router Select ADVANCED > USB Functions > ReadySHARE Storage. Select the FTP (via Internet) check box. Click the Apply button. Your changes are saved. To limit access to the admin user, click the Edit button. In the Read Access menu, select admin. In the Write Access menu, select admin.
With your customized free URL, you can use FTP to access your network through Dynamic DNS when you aren’t home. To set up your FTP server, you must register for a free NETGEAR Dynamic DNS (DDNS) service account and specify the account settings in the router’s Dynamic DNS page.
You can use DDNS with a VPN tunnel for a secure connection. Set Up a New Dynamic DNS Account To set up Dynamic DNS and register for a free NETGEAR account: Launch an Internet browser from a computer or mobile device that is connected to the network.
To check that Dynamic DNS is enabled in the router, click the Show Status button. A message displays the Dynamic DNS status. Specify a DNS Account If you already use a Dynamic DNS account with NETGEAR, NO-IP, or Dyn, you can set up the router to use your account. To set up Dynamic DNS: ...
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For a No-IP or Dyn account, in the User Name field, enter the user name for your account. For a NETGEAR account at No-IP, in the Email field, type the email address for your account. In the Password (6-32 characters) field, type the password for your DDNS account.
On your WAN PC, you can FTP to your router using ftp://yourname.mynetgear.com. Remotely Access a USB Device Using ReadyCLOUD NETGEAR ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is connected to the router. Before you can use ReadyCLOUD, you must create a ReadyCLOUD account and register your router.
Create a ReadyCLOUD Account To create a ReadyCLOUD account: Launch a web browser from a computer or WiFi device. Visit http://readycloud.netgear.com. The ReadyCLOUD Welcome page displays. Click the Sign In link. The Sign In page displays. Click the Create Account link.
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AC1750 Smart WiFi Router When you connect the USB storage device to the router’s USB port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN). Launch an web browser from a computer or WiFi device that is connected to the network.
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ReadyCLOUD to remotely access the USB storage device. The router is registered with ReadyCLOUD. After registration, visit http://readycloud.netgear.com. Click the Sign In link, enter your ReadyCLOUD user name and password, and click the Sign In button.
Use the Router as a Media Server This chapter contains the following sections: • Specify ReadyDLNA Media Server Settings • Play Music from a USB Drive with iTunes Server • Play Media from a USB Drive on TiVo...
Specify ReadyDLNA Media Server Settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: ...
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AC1750 Smart WiFi Router iPhone or iPad to play music on any AirPlay devices, such as Apple TV or AirPlay-supported receivers. Figure 11. Play music on a USB drive with iTunes Supported music file formats are MP3, AAC, and FLAC. The maximum number of music files supported is 10,000.
AC1750 Smart WiFi Router d. Select ADVANCED > USB Functions > ReadySHARE Storage > Media Server. e. Select the Enable iTunes Media Server (Music Only) check box and click the Apply button. f. Enter the passcode and click the Allow Control button. Your changes take effect.
Play Videos on TiVo To play videos: On the TiVo, select TiVo Central > My Shows. At the bottom of the page, select the R6400v2. Play Music or View Photos on TiVo To play music or view photos: ...
You can share this USB printer among the Windows and Mac computers on your network. Note: NETGEAR recommends that you connect a printer to the USB 2.0-Printer port on the rear panel of the router. This chapter contains the following sections: •...
The utility works on Windows and Mac computers. To download the utility: Visit www.netgear.com/readyshare. Scroll down to the Print From the Comfort of Your Home Network section at the bottom of the page. Click one of the following links.
Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer. To install the utility: ...
AC1750 Smart WiFi Router Select a language from the list and click the OK button. Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed, you can disable the firewall temporarily to allow the utility to work.
If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. If your document does not print, use the NETGEAR USB Control Center to check the status. View or Change the Status of a Printer To view or change the status: ...
The scanner page displays so that you can use the USB printer for scanning. Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the printer connection.
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Select Tools > Configuration. In the Language list, select a language. Click the OK button. The next time NETGEAR USB Control Center starts, the language changes. To specify the time-out: Select Tools > Configuration. In the Timeout field, type the number of minutes.
Specify Network Settings This chapter includes the following sections: • Disable LED Blinking or Turn Off LEDs • View the WAN Settings • Set Up a Default DMZ Server • Change the Router’s Device Name • Change the LAN TCP/IP Settings •...
AC1750 Smart WiFi Router Disable LED Blinking or Turn Off LEDs The router LEDs on the top panel indicate router activities and behavior. You can disable LED blinking for network communications, or turn off all LEDs except the Power LED. To disable LED blinking or turn off the LEDs: ...
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AC1750 Smart WiFi Router Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > WAN Setup. The following settings display: •...
AC1750 Smart WiFi Router Your changes are saved. Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well.
AC1750 Smart WiFi Router Change the Router’s Device Name The router’s device name is R6400v2. This device name displays in a file manager when you browse your network. To change the router’s device name: Launch an Internet browser from a computer or mobile device that is connected to the network.
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AC1750 Smart WiFi Router The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > LAN Setup. In the IP Address field, type the IP address. In the IP Subnet Mask field, type the subnet mask of the router. The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or router.
AC1750 Smart WiFi Router If you changed the LAN IP address of the router, you are disconnected when this change takes effect. To reconnect, close your browser, relaunch it, and log in to the router Specify the IP Addresses That the Router Assigns By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server.
AC1750 Smart WiFi Router b. In the Ending IP Address field, type the number at the end of the range of IP addresses. This IP address must be in the same subnet as the router. Click the Apply button. Your settings are saved. The router delivers the following parameters to any LAN device that requests DHCP: •...
AC1750 Smart WiFi Router Manage Reserves LAN IP Addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. Reserve an IP Address To reserve an IP address: ...
AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. In the Address Reservation section, select the radio button next to the reserved address.
Note: The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security. NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.
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AC1750 Smart WiFi Router Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select Wireless. In the Region menu, select your region. In some locations, you cannot change this setting. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box.
Your router comes with preset WPA2 or WPA security. The password that you enter to connect to your network is unique to your router and is on the router label. NETGEAR recommends that you use the preset security, but you can change the settings. NETGEAR recommends that you do not disable security.
AC1750 Smart WiFi Router The WPA2 options use the newest standard for the strongest security, but some older computers and wireless devices cannot use WPA2. By default, the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button is selected so that new or old computers and wireless devices can connect to the WiFi network by using either WPA2 or WPA security.
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Select a radio button for a security option. The WPA2 options use the newest standard for the strongest security, but some older computers and wireless devices cannot use it. NETGEAR recommends that you select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button. This setting protects your WiFi network and lets computers and wireless devices connect to the WiFi network by using either WPA2 or WPA security.
AC1750 Smart WiFi Router How the Router Manages WiFi Clients A WiFi client is any computer or WiFi device that connects to the router’s WiFi network. The router uses airtime fairness and implicit beamforming to manage its wireless clients. These features are enabled by default, but you can disable them.
AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays.
AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. Select or clear the Enable Wireless Radio check boxes in the 2.4 GHz and 5 GHz sections.
AC1750 Smart WiFi Router The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. Click the Add a new period button. Use the menus, radio buttons, and check boxes to set up a period during which you want to turn off the wireless signal.
In router mode, the only device that can be connected to your existing gateway is your new NETGEAR router. You must connect all of your devices to the new NETGEAR router. If your existing gateway includes a WiFi function, disable it.
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Select the Help Me Choose radio button or Let Me Choose radio button: • Help Me Choose. If you select the Help Me Choose radio button, NETGEAR genie asks you a few questions to determine if you should set the router in router mode or access point mode.
AC1750 Smart WiFi Router Use the Router as a Wireless Access Point You can set up the router to run as an access point (AP) on the same local network as another router or gateway. To set up the router as an AP after you set up your Internet: ...
NETGEAR recommends that you use different wireless settings on each router. You can also turn off the wireless radio on the other router or gateway and use the R6400v2 router only for wireless client access. Click the Apply button. The IP address of the router changes, and you are disconnected.
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AC1750 Smart WiFi Router • Connect multiple devices like NAS, Smart TV, NeoTV, Blu-ray player, and game consoles at gigabit WiFi speeds using a WiFi link. • Avoid the need for separate WiFi adapters for each device. For example, you can install the first router in a room like a home office where your Internet connection is located, then set up the second router in bridge mode.
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AC1750 Smart WiFi Router Click the setup bridge mode wireless settings button. Specify the settings of the other router to which this router will connect: a. Select the wireless network frequency (2.4 GHz or 5 GHz). For 802.11ac mode, select 5 GHz. b.
Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Update the Router Firmware • Change the admin Password • Recover the admin Password • View Router Status •...
AC1750 Smart WiFi Router Update the Router Firmware The router firmware (routing software) is stored in flash memory. You might see a message at the top of the genie screens when new firmware is available. You can respond to that message to update the firmware, or you can check to see if new firmware is available, and to update your product.
Your changes take effect. Recover the admin Password NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.
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AC1750 Smart WiFi Router To set up password recovery: Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router View Router Status To view router status and usage information: Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router • Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the page displays the following: Status. The link status of the port. TxPkts. The number of packets transmitted on this port since reset or manual clear.
AC1750 Smart WiFi Router In the Internet Port pane, click the Connection Status button. The following information displays: • IP Address. The IP address that is assigned to the router. • Subnet Mask. The subnet mask that is assigned to the router. •...
AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Administration > Logs. The Logs page shows the following information: •...
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AC1750 Smart WiFi Router Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Traffic Meter. Scroll to view more settings Select the Enable Traffic Meter check box.
AC1750 Smart WiFi Router Click the Apply button. The Internet Traffic Statistics section helps you to monitor the data traffic. To update the Traffic Statistics section, click the Refresh button. To display more information about the data traffic on your router and to change the poll interval, click the Traffic Status button.ata traffic on your router and to change the poll interval, click the Traffic Status button.
AC1750 Smart WiFi Router Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. Click the Add button.
AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays.
AC1750 Smart WiFi Router To view devices on the network: Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router Back Up Settings To back up the router’s configuration settings: Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router Click the Restore button. The file is uploaded to the router and the router reboots. WARNING: Do not interrupt the reboot process. Erase the Current Configuration Settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the router to a different network.
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AC1750 Smart WiFi Router To set up remote management: Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
Update the Router Firmware on page 131. To download the latest genie app for your computer or mobile device, visit www.NETGEAR.com/genie. For more information about how to set up remote access using the genie app, visit http://kb.netgear.com/app/answers/detail/a_id/26253/. Manage Your Network...
Use VPN to Access Your Network This chapter includes the following sections: • Set Up a VPN Connection • Specify VPN Service in the Router • Install OpenVPN Software on Your Computer • Use VPN to Access the Router’s USB Drive and Media •...
To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your Internet account, the VPN can use that IP address to...
Select the Enable VPN Service check box. By default, the VPN uses the UDP service type and uses port 12974. If you want to customize the service type and port, NETGEAR recommends that you change these settings before you install the OpenVPN software.
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AC1750 Smart WiFi Router To install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. Click the Next button. Read the License Agreement and click the I Agree button. Leave the check boxes selected as shown, and click the Next button. To specify the destination folder, click the Browse button and select a destination folder.
VPN tunnel from your computer to your router over the Internet. For the VPN tunnel to work, the local LAN IP address of the remote R6400v2 router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected.
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AC1750 Smart WiFi Router To open a VPN tunnel: Launch the OpenVPN application with administrator privileges. The OpenVPN icon displays in the Windows taskbar. Tip: You can create a shortcut to the VPN program, then use the shortcut to access the settings and select the run as administrator check box.
If the icons do not display, click the Refresh button to update the page. If the local LAN and the remote LAN are using the same IP scheme, the remote R6400v2 icon does not display in the Media Devices and Network Infrastructure sections.
AC1750 Smart WiFi Router To allow VPN clients to use your home Internet service: Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router Select ADVANCED > Advanced Setup > VPN Service. The VPN page displays. Select the Enable VPN Service radio button. Scroll down to the Clients will use this VPN connection to access section, and select the Home Network only radio button. This is the default setting.
Specify Internet Port Settings You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Set Up Port Forwarding to a Local Server •...
AC1750 Smart WiFi Router Set Up Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
AC1750 Smart WiFi Router The service displays in the menu. Add a Custom Port Forwarding Service To add a custom service: Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups.
AC1750 Smart WiFi Router Specify the internal ports by one of these methods: • Leave the Use the same port range for Internal port check box selected. • Type the port numbers in the Internal Starting Port and Internal Ending Port fields. Type the IP address in the Internal IP address field or select the radio button for an attached device listed in the table.
AC1750 Smart WiFi Router Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. Leave the Port Forwarding radio button selected as the service type.
AC1750 Smart WiFi Router The router changes the destination in the message to IP address 192.168.1.123 and sends the message to that computer. Your web server at IP address 192.168.1.123 receives the request and sends a reply message to your router. Your router performs Network Address Translation (NAT) on the source IP address, and sends the reply through the Internet to the computer or wireless device that sent the web page request.
AC1750 Smart WiFi Router The Port Forwarding/Port Triggering page displays. Select the Port Triggering radio button. Click the Add Service button. In the Service Name field, type a descriptive service name. In the Service User menu, select Any, or select Single address and enter the IP address of one computer: •...
AC1750 Smart WiFi Router Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. Select the Port Triggering radio button. Clear the Disable Port Triggering check box. If this check box is selected, the router does not use port triggering even if you specified port triggering settings.
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AC1750 Smart WiFi Router The IRC server sends a return message to your router using the NAT-assigned source port (for example, port 33333) as the destination port and sends an “identify” message to your router with destination port 113. When your router receives the incoming message to destination port 33333, it checks its session table to see if a session is active for port number 33333.
Troubleshooting This chapter provides information to help you diagnose and solve problems that might occur in your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...
AC1750 Smart WiFi Router Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you must restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router. Plug in the modem and turn it on. Wait two minutes. Turn on the router and wait two minutes.
Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet. • Check that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware.
172. If the error persists, this might indicate a hardware problem. Contact technical support at www.netgear.com/support. Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following: •...
Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your NETGEAR behind an existing router in your network, use bridge mode or set up the router as an access point.
AC1750 Smart WiFi Router • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name in the Internet Setup page. • Your ISP allows only one Ethernet MAC address to connect to Internet and might check for your computer’s MAC address.
AC1750 Smart WiFi Router The ADVANCED Home page displays. In the Internet Port pane, click the Connection Status button. The Connection Status window opens. Check the Connection Status window to see if your PPPoE connection is up and working. If the router is not connected, click the Connect button. The router continues to attempt to connect indefinitely.
AC1750 Smart WiFi Router • Click the Refresh or Reload button in the web browser. It is possible that the changes occurred, but the old settings might be in the web browser’s cache. Wireless Connectivity If you are experiencing trouble connecting wirelessly to the router, try to isolate the problem: •...
AC1750 Smart WiFi Router In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net Click the OK button. You see a message like this one: Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from <...
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AC1750 Smart WiFi Router your computer Network Control Panel. Verify that the IP address of the router is listed as the default gateway. • Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device.
AC1750 Smart WiFi Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets, and returns to the factory configuration settings shown in the following table.
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AC1750 Smart WiFi Router Table 3. Factory default settings (continued) Feature Default behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK [AES] Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 6 until region selected Operating mode...
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