NETGEAR R6400v2 User Manual

NETGEAR R6400v2 User Manual

Ac1750 smart wifi router
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AC1750 Smart WiFi Router
Mode l R6400v2
Us e r Manual
December 2016
202-11677-01
350 East Plumeria Drive
San Jose, CA 95134
USA

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  • Page 1 AC1750 Smart WiFi Router Mode l R6400v2 Us e r Manual December 2016 202-11677-01 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Thank you for purchasing this NETGEAR product. You can visit to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity http://kb.netgear.com/app/answers/detail/a_id/11621.
  • Page 3: Table Of Contents

    Use an Internet Browser to Access the Router ......16 NETGEAR genie Automatic Internet Setup ......16 Log In to the Router .
  • Page 4 Set Up Email Notifications for NETGEAR Downloader....79 Manage NETGEAR Downloader Tasks ....... . 80...
  • Page 5 Use the Scan Feature of a Multifunction USB Printer ....102 Change NETGEAR USB Control Center Settings ......103 Chapter 10 Specify Network Settings Disable LED Blinking or Turn Off LEDs .
  • Page 6 AC1750 Smart WiFi Router Change the WiFi Security Option ........117 Set Up a Guest Network .
  • Page 7 AC1750 Smart WiFi Router Chapter 13 Specify Internet Port Settings Set Up Port Forwarding to a Local Server ......157 Add a Custom Port Forwarding Service.
  • Page 8: Chapter 1 Hardware Setup

    DLNA screens. Share your music to Airplay-compatible devices from the USB hard-drive connected to the router. Use the free NETGEAR ReadySHARE Vault app to back up your Windows computers to a connect USB hard drive.
  • Page 9: Unpack Your Router

    The router comes with three antennas. To extend the antennas:  Position the antennas for the best WiFi performance. NETGEAR recommends that the center antenna be vertical and that you aim the others outward at 45-degree angles as shown. Hardware Setup...
  • Page 10: Top And Front Panels

    AC1750 Smart WiFi Router Top and Front Panels The router includes status LEDs on top and a USB 3.0-Storage port on the front. USB 3.0-Storage port Figure 2. Router top and front view Table 1. LED and button descriptions Description Power •...
  • Page 11: Rear Panel

    AC1750 Smart WiFi Router Table 1. LED and button descriptions (continued) Description USB 2.0-Printer • Solid white. A USB device is connected and is ready. port • Blinking. A USB device is plugged in and is trying to connect. • Off.
  • Page 12 AC1750 Smart WiFi Router vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range. Additionally, other wireless access points in and around your home might affect your router’s signal.
  • Page 13: Cable Your Router

    AC1750 Smart WiFi Router Cable Your Router The following image shows how to cable your router: Figure 4. Router cabling To cable your router:  Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery.
  • Page 14: Chapter 2 Connect To The Network And Access The Router

    Access the Router This chapter contains the following sections: • Connect to the Network • Types of Logins • Use an Internet Browser to Access the Router • Change the Language • Access the Router with the NETGEAR genie App...
  • Page 15: Connect To The Network

    AC1750 Smart WiFi Router Connect to the Network You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
  • Page 16: Label

    Internet service. NETGEAR genie Automatic Internet Setup You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and pages to set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.
  • Page 17 Internet. When you start an Internet application, your router automatically logs you in. NETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete. To use NETGEAR genie to set up your router: ...
  • Page 18 • If NETGEAR genie detects that the router is connected to another router or gateway, NETGEAR genie prompts you to set up the router in router mode or access point mode: Select the Help Me Choose radio button or Let Me Choose radio button: Help Me Choose.
  • Page 19: Log In To The Router

    Log In to the Router When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.
  • Page 20: Access The Router With The Netgear Genie App

    AC1750 Smart WiFi Router Access the Router with the NETGEAR genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. The genie app can help you with the following: • Automatically repair common wireless network problems.
  • Page 21: Chapter 3 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with an Internet browser. You can also customize or specify your Internet settings. This chapter contains the following sections: •...
  • Page 22: Use The Internet Setup Wizard

    AC1750 Smart WiFi Router Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the genie pages that display the first time you connect to your router to set it up.
  • Page 23: Specify An Internet Connection That Does Not Use A Login

    AC1750 Smart WiFi Router Specify an Internet Connection That Does Not Use a Login To specify the Internet connection settings:  Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens.
  • Page 24: Specify An Internet Connection That Uses A Login

    AC1750 Smart WiFi Router Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Chapter 14, Troubleshooting. Specify an Internet Connection That Uses a Login To view or change the basic Internet setup: ...
  • Page 25: Specify Ipv6 Internet Connections

    Use This MAC Address. Enter the MAC address that you want to use. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Chapter 14, Troubleshooting. Specify IPv6 Internet Connections You can set up an IPv6 Internet connection if genie does not detect it automatically.
  • Page 26: Requirements For Entering Ipv6 Addresses

    AC1750 Smart WiFi Router Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections: Use Auto Detect for an IPv6 Internet Connection on page 26 Use Auto Config for an IPV6 Internet Connection on page 27 Set Up an IPv6 6rd Tunnel Internet Connection on page 29...
  • Page 27: Use Auto Config For An Ipv6 Internet Connection

    AC1750 Smart WiFi Router In the Internet Connection Type menu, select Auto Detect. The router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.
  • Page 28 AC1750 Smart WiFi Router Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.
  • Page 29: Set Up An Ipv6 6Rd Tunnel Internet Connection

    AC1750 Smart WiFi Router Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here.
  • Page 30 AC1750 Smart WiFi Router To set up an IPv6 6rd tunnel Internet connection:  Launch a web browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 31: Set Up An Ipv6 6To4 Tunnel Internet Connection

    AC1750 Smart WiFi Router • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
  • Page 32 AC1750 Smart WiFi Router The page adjusts: The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
  • Page 33: Set Up An Ipv6 Pass Through Internet Connection

    AC1750 Smart WiFi Router Click the Apply button. Your settings are saved. Set Up an IPv6 Pass Through Internet Connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.
  • Page 34 AC1750 Smart WiFi Router In the Internet Connection Type menu, select Fixed. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface.
  • Page 35: Set Up An Ipv6 Dhcp Internet Connection

    AC1750 Smart WiFi Router Set Up an IPv6 DHCP Internet Connection To set up an IPv6 Internet connection with a DHCP server:  Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens.
  • Page 36: Set Up An Ipv6 Pppoe Internet Connection

    AC1750 Smart WiFi Router • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. (Optional) In the User Class (If Required) field, enter a host name.
  • Page 37 AC1750 Smart WiFi Router In the Internet Connection Type menu, select PPPoE. Enter the settings that your service provider gave you. If your service provider gave you only one user name and password, the service provider most likely supports dual stack PPPoE (a single PPP session). If the service provider gave you two user names and passwords for IPv4 and IPv6, then the router must use different PPP session.
  • Page 38: Change The Mtu Size

    AC1750 Smart WiFi Router This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in.
  • Page 39 AC1750 Smart WiFi Router The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: • You experience problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends changing the MTU setting.
  • Page 40: Enable The Bridge Or Add A Vlan Tag Group

    Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
  • Page 41: Add Vlan Tag Groups

    AC1750 Smart WiFi Router The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings. Select the Enable VLAN / Bridge group check box. Select the By bridge group radio button.
  • Page 42 AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings. The VLAN/Bridge Settings page displays.
  • Page 43: Chapter 4 Optimize Performance

    Optimize Performance This chapter contains the following sections: • Prioritize Internet Traffic with Quality of Service • Optimize Internet Gaming with Upstream QoS • Add Upstream QoS Rules • Optimize Video Streaming with Downstream QoS • Improve Network Connections with Universal Plug and Play •...
  • Page 44: Prioritize Internet Traffic With Quality Of Service

    AC1750 Smart WiFi Router Prioritize Internet Traffic with Quality of Service You can use Quality of Service (QoS) to assign a high priority to gaming and streaming video from the Internet. Figure 6. You can prioritize downstream traffic, upstream traffic, or both Optimize Internet Gaming with Upstream QoS Upstream Quality of Service (QoS) assigns a high priority to Internet traffic from your Xbox gaming system.
  • Page 45: Add Upstream Qos Rules

    AC1750 Smart WiFi Router NETGEAR recommends that only gamers enable the Upstream QoS feature. If you do not game and you turn on this feature, some applications might not perform as well as usual. To enable upstream QoS:  Launch an Internet browser from a computer or mobile device that is connected to the network.
  • Page 46: Set Up Qos For Applications And Online Gaming

    AC1750 Smart WiFi Router • A specific device by MAC address To specify prioritization of traffic, create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup page. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling.
  • Page 47: Set Up Qos For A Router Lan Port

    AC1750 Smart WiFi Router To add a priority rule, scroll down to the bottom of the QoS Setup page and click the Add Priority Rule button. In the QoS Policy for field, type the name of the application or game. In the Priority Category menu, select either Applications or Online Gaming.
  • Page 48: Set Up Qos For A Mac Address

    AC1750 Smart WiFi Router The Upstream QoS page displays. Click the Setup QoS Rule button. The QoS Priority Rule list displays. Scroll down and click the Add Priority Rule button. The QoS - Priority Rules page displays. From the Priority Category menu, select Ethernet LAN Port. From the QoS Policy for menu, select the LAN port.
  • Page 49: Edit An Upstream Qos Policy

    AC1750 Smart WiFi Router From the Priority Category menu, select MAC Address. If the device is in the MAC Device List, select its radio button. The information from the MAC Device List populates the QoS Policy for, MAC Address, and Device Name fields. If the device is not in the MAC Device List, click the Refresh button.
  • Page 50: Delete An Upstream Qos Policy

    AC1750 Smart WiFi Router The Edit pop-up window opens. Change the policy settings. Click the Apply button. Your changes are saved. Delete an Upstream QoS Policy To delete a QoS policy:  Launch an Internet browser from a computer or mobile device that is connected to the network.
  • Page 51: Optimize Video Streaming With Downstream Qos

    Figure 8. Downstream QoS assigns a high priority to video streaming from the Internet NETGEAR recommends that you enable downstream QoS only if you watch streaming Internet video. When downstream QoS assigns a high priority to streaming video, it also assigns a lower priority to the rest of your Internet traffic.
  • Page 52: Add Downstream Qos Rules By Keyword

    AC1750 Smart WiFi Router Select ADVANCED > Setup > QoS Setup > Downstream QoS. Select the Enable Downstream QoS (Improved Video Streaming) check box. (Optional) Select the Streaming Database Auto Upgrade check box. The router automatically checks for updates for the streaming database, and downloads and installs them.
  • Page 53: Add A Downstream Qos Rule By Device

    AC1750 Smart WiFi Router In the Rule Name field, type the name of the rule. In the Keyword field, type a keyword. Click the Add button. The rule is added to the QoS rules. The router assigns a high priority to Internet traffic from the server that matches the keyword.
  • Page 54: Wi-Fi Multimedia Quality Of Service

    AC1750 Smart WiFi Router To enable Universal Plug and Play:  Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 55 AC1750 Smart WiFi Router WMM QoS prioritizes wireless data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, WMM must be enabled in both it and the client running that application.
  • Page 56: Chapter 5 Control Access To The Internet

    Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls • Block Access to Your Network •...
  • Page 57: Set Up Parental Controls

    AC1750 Smart WiFi Router Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home page, your browser goes to the Parental Controls website, where you can learn more about Parental Controls. To set up Parental Controls, you must download the genie app. To set up Parental Controls: ...
  • Page 58: Block Access To Your Network

    Allow all new devices to connect. With this setting, if you buy a new device, it can access your network. You don’t need to enter its MAC address in this page. NETGEAR recommends that you leave this radio button selected. •...
  • Page 59: Use Keywords To Block Internet Sites

    AC1750 Smart WiFi Router Your changes take effect. Use Keywords to Block Internet Sites You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule. To set block Internet sites: ...
  • Page 60: Delete Keywords From The List To Be Blocked

    AC1750 Smart WiFi Router • Enter a period (.) to block all Internet browsing access. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. Click the Apply button. Keyword blocking takes effect.
  • Page 61 AC1750 Smart WiFi Router Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Security > Block Services. The Block Services page displays. Specify when to block the services: •...
  • Page 62: Schedule When To Block Internet Sites And Services

    AC1750 Smart WiFi Router Schedule When to Block Internet Sites and Services When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the router to block, see Use Keywords to Block Internet Sites on page 59 and...
  • Page 63: Set Up Security Event Email Notifications

    AC1750 Smart WiFi Router Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Security > Block Sites. The Block Sites page displays. Scroll down and select the Allow trusted IP address to visit blocked sites check box.
  • Page 64 AC1750 Smart WiFi Router In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration page of your email program. If you leave this field blank, log and alert messages are not sent.
  • Page 65: Chapter 6 Share Usb Storage Devices Attached To The Router

    Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port. Note: NETGEAR recommends that you connect a USB storage device to the USB 3.0-Storage port and connect a printer to the USB 2.0-Printer port.
  • Page 66: Usb Storage Device Requirements

    The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the router supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.
  • Page 67: Access A Usb Storage Device On The Network

    AC1750 Smart WiFi Router Access a USB Storage Device on the Network ReadySHARE lets you access and share a USB drive connected to the router USB port. (If your USB drive uses special drivers, it is not compatible.) USB 3.0-Storage port Figure 9.
  • Page 68 AC1750 Smart WiFi Router The Connect to Server page displays. Enter the smb://readyshare in the Server Address field. Click the Connect button. When prompted, select the Guest radio button. If you set up access control on the router and you allowed your Mac to access the network, select the Registered User radio button and enter admin for the name and password for the password.
  • Page 69 AC1750 Smart WiFi Router Right-click the USB storage device and select Map network drive. The Map Network Drive page displays: Select the drive letter to map to the network folder. Click the Finish button. The USB device is mapped to the drive letter that you specified. Share USB Storage Devices Attached to the Router...
  • Page 70: Back Up Windows Computers With Readyshare Vault

    Set Up a USB Hard Drive on a Mac NETGEAR recommends that you use a new USB HDD or format your old USB HDD to do the Time Machine backup for the first time. Use a blank partition to prevent some issues during backup using Time Machine.
  • Page 71: Prepare To Back Up A Large Amount Of Data

    Your settings are saved. Prepare to Back Up a Large Amount of Data Before you back up a large amount of data with Time Machine, NETGEAR recommends that you follow this procedure. To prepare to back up a large amount of data: ...
  • Page 72: Use Time Machine To Back Up Onto A Usb Hard Drive

    AC1750 Smart WiFi Router Use Time Machine to Back Up onto a USB Hard Drive You can use Time Machine to back up your Mac computers onto a USB HDD that is connected to one of the router’s USB ports. To back up your Mac onto a USB hard drive: ...
  • Page 73: Control Access To The Usb Drive

    AC1750 Smart WiFi Router The setup is complete and the Mac automatically schedules a full back up. You can back up immediately if you want. Control Access to the USB Drive You can specify the device name, workgroups, and network folders for your USB device. To specify the USB access settings: ...
  • Page 74: Use Ftp Within The Network

    AC1750 Smart WiFi Router HTTP. Enabled by default. You can type http://readyshare.routerlogin.net/shares to access the USB drive. HTTPS (via Internet). Disabled by default. If you enable this feature, remote users can type http://<public IP address/shares> (for example, http://1.1.10.102/shares) or a URL domain name to access the USB drive over the Internet.
  • Page 75: View Or Change Network Folders On A Usb Drive

    AC1750 Smart WiFi Router Select the FTP check box. Click the Apply button. Your changes are saved. View or Change Network Folders on a USB Drive You can view or change the network folders on the USB storage device. To view or change network folders: ...
  • Page 76: Add A Network Folder On A Usb Drive

    AC1750 Smart WiFi Router • Read Access and Write Access. Show the permissions and access controls on the network folder. All–no password (the default) allows all users to access the network folder. The password for admin is the same one that you use to log in to the router. •...
  • Page 77: Edit A Network Folder On A Usb Drive

    AC1750 Smart WiFi Router Click the Create Network Folder button. If this page does not display, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. In the USB Device menu, select the USB drive. Click the Browse button and in the Folder field, select the folder.
  • Page 78: Set Up Netgear Downloader

    Your changes are saved. Set Up NETGEAR Downloader NETGEAR Downloader is a download agent that runs on the router.You can use it to download files onto a USB HDD that is connected to the router so that you do not need to keep the computer running.
  • Page 79: Set Up Email Notifications For Netgear Downloader

    Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > NETGEAR Downloader (BETA) > Downloader Settings. The NETGEAR Downloader Settigns page displays. Click the Configure Email button.
  • Page 80: Manage Netgear Downloader Tasks

    Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > NETGEAR Downloader (BETA) > Download Manager. The NETGAR Downloader Settings page displays. Make any needed changs.
  • Page 81 AC1750 Smart WiFi Router Physically disconnect the USB drive. Share USB Storage Devices Attached to the Router...
  • Page 82: Chapter 7 Access The Router's Usb Drive Through The Internet

    Access the Router’s USB Drive Through the Internet With Dynamic DNS, you can use the Internet to access a USB hard drive attached to the router’s USB port router when you’re not home. This chapter includes the following sections: • Access the USB Drive Through the Internet •...
  • Page 83: Access The Usb Drive Through The Internet

    AC1750 Smart WiFi Router Access the USB Drive Through the Internet You can access the USB drive through the Internet when you’re not home. To access the USB drive from a remote computer:  Launch a web browser on a computer that is not on your home network. Connect to your home router: •...
  • Page 84: Access The Usb Drive Through The Internet With Ftp

    AC1750 Smart WiFi Router Select ADVANCED > USB Functions > ReadySHARE Storage. Select the FTP (via Internet) check box. Click the Apply button. Your changes are saved. To limit access to the admin user, click the Edit button. In the Read Access menu, select admin. In the Write Access menu, select admin.
  • Page 85: Dynamic Dns

    With your customized free URL, you can use FTP to access your network through Dynamic DNS when you aren’t home. To set up your FTP server, you must register for a free NETGEAR Dynamic DNS (DDNS) service account and specify the account settings in the router’s Dynamic DNS page.
  • Page 86: Set Up A New Dynamic Dns Account

    You can use DDNS with a VPN tunnel for a secure connection. Set Up a New Dynamic DNS Account To set up Dynamic DNS and register for a free NETGEAR account:  Launch an Internet browser from a computer or mobile device that is connected to the network.
  • Page 87: Specify A Dns Account

    To check that Dynamic DNS is enabled in the router, click the Show Status button. A message displays the Dynamic DNS status. Specify a DNS Account If you already use a Dynamic DNS account with NETGEAR, NO-IP, or Dyn, you can set up the router to use your account. To set up Dynamic DNS: ...
  • Page 88 For a No-IP or Dyn account, in the User Name field, enter the user name for your account. For a NETGEAR account at No-IP, in the Email field, type the email address for your account. In the Password (6-32 characters) field, type the password for your DDNS account.
  • Page 89: Change The Dynamic Dns Settings

    On your WAN PC, you can FTP to your router using ftp://yourname.mynetgear.com. Remotely Access a USB Device Using ReadyCLOUD NETGEAR ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is connected to the router. Before you can use ReadyCLOUD, you must create a ReadyCLOUD account and register your router.
  • Page 90: Create A Readycloud Account

    Create a ReadyCLOUD Account To create a ReadyCLOUD account:  Launch a web browser from a computer or WiFi device. Visit http://readycloud.netgear.com. The ReadyCLOUD Welcome page displays. Click the Sign In link. The Sign In page displays. Click the Create Account link.
  • Page 91 AC1750 Smart WiFi Router When you connect the USB storage device to the router’s USB port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN). Launch an web browser from a computer or WiFi device that is connected to the network.
  • Page 92 ReadyCLOUD to remotely access the USB storage device. The router is registered with ReadyCLOUD. After registration, visit http://readycloud.netgear.com. Click the Sign In link, enter your ReadyCLOUD user name and password, and click the Sign In button.
  • Page 93: Chapter 8 Use The Router As A Media Server

    Use the Router as a Media Server This chapter contains the following sections: • Specify ReadyDLNA Media Server Settings • Play Music from a USB Drive with iTunes Server • Play Media from a USB Drive on TiVo...
  • Page 94: Specify Readydlna Media Server Settings

    Specify ReadyDLNA Media Server Settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: ...
  • Page 95 AC1750 Smart WiFi Router iPhone or iPad to play music on any AirPlay devices, such as Apple TV or AirPlay-supported receivers. Figure 11. Play music on a USB drive with iTunes Supported music file formats are MP3, AAC, and FLAC. The maximum number of music files supported is 10,000.
  • Page 96: Play Media From A Usb Drive On Tivo

    AC1750 Smart WiFi Router d. Select ADVANCED > USB Functions > ReadySHARE Storage > Media Server. e. Select the Enable iTunes Media Server (Music Only) check box and click the Apply button. f. Enter the passcode and click the Allow Control button. Your changes take effect.
  • Page 97: Play Videos On Tivo

    Play Videos on TiVo To play videos:  On the TiVo, select TiVo Central > My Shows. At the bottom of the page, select the R6400v2. Play Music or View Photos on TiVo To play music or view photos: ...
  • Page 98: Chapter 9 Share A Usb Printer

    You can share this USB printer among the Windows and Mac computers on your network. Note: NETGEAR recommends that you connect a printer to the USB 2.0-Printer port on the rear panel of the router. This chapter contains the following sections: •...
  • Page 99: Install The Printer Driver And Cable The Printer

    The utility works on Windows and Mac computers. To download the utility:  Visit www.netgear.com/readyshare. Scroll down to the Print From the Comfort of Your Home Network section at the bottom of the page. Click one of the following links.
  • Page 100: Install The Readyshare Printer Utility

    Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer. To install the utility: ...
  • Page 101: Use The Shared Printer

    AC1750 Smart WiFi Router Select a language from the list and click the OK button. Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed, you can disable the firewall temporarily to allow the utility to work.
  • Page 102: View Or Change The Status Of A Printer

    If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. If your document does not print, use the NETGEAR USB Control Center to check the status. View or Change the Status of a Printer To view or change the status: ...
  • Page 103: Change Netgear Usb Control Center Settings

    The scanner page displays so that you can use the USB printer for scanning. Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the printer connection.
  • Page 104  Select Tools > Configuration. In the Language list, select a language. Click the OK button. The next time NETGEAR USB Control Center starts, the language changes. To specify the time-out:  Select Tools > Configuration. In the Timeout field, type the number of minutes.
  • Page 105: Chapter 10 Specify Network Settings

    Specify Network Settings This chapter includes the following sections: • Disable LED Blinking or Turn Off LEDs • View the WAN Settings • Set Up a Default DMZ Server • Change the Router’s Device Name • Change the LAN TCP/IP Settings •...
  • Page 106: Disable Led Blinking Or Turn Off Leds

    AC1750 Smart WiFi Router Disable LED Blinking or Turn Off LEDs The router LEDs on the top panel indicate router activities and behavior. You can disable LED blinking for network communications, or turn off all LEDs except the Power LED. To disable LED blinking or turn off the LEDs: ...
  • Page 107 AC1750 Smart WiFi Router Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > WAN Setup. The following settings display: •...
  • Page 108: Set Up A Default Dmz Server

    AC1750 Smart WiFi Router Your changes are saved. Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well.
  • Page 109: Change The Router's Device Name

    AC1750 Smart WiFi Router Change the Router’s Device Name The router’s device name is R6400v2. This device name displays in a file manager when you browse your network. To change the router’s device name:  Launch an Internet browser from a computer or mobile device that is connected to the network.
  • Page 110 AC1750 Smart WiFi Router The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > LAN Setup. In the IP Address field, type the IP address. In the IP Subnet Mask field, type the subnet mask of the router. The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or router.
  • Page 111: Specify The Ip Addresses That The Router Assigns

    AC1750 Smart WiFi Router If you changed the LAN IP address of the router, you are disconnected when this change takes effect. To reconnect, close your browser, relaunch it, and log in to the router Specify the IP Addresses That the Router Assigns By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server.
  • Page 112: Disable The Dhcp Server Feature In The Router

    AC1750 Smart WiFi Router b. In the Ending IP Address field, type the number at the end of the range of IP addresses. This IP address must be in the same subnet as the router. Click the Apply button. Your settings are saved. The router delivers the following parameters to any LAN device that requests DHCP: •...
  • Page 113: Manage Reserves Lan Ip Addresses

    AC1750 Smart WiFi Router Manage Reserves LAN IP Addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. Reserve an IP Address To reserve an IP address: ...
  • Page 114: Delete A Reserved Ip Address Entry

    AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. In the Address Reservation section, select the radio button next to the reserved address.
  • Page 115: Specify Basic Wifi Settings

    Note: The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security. NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.
  • Page 116 AC1750 Smart WiFi Router Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select Wireless. In the Region menu, select your region. In some locations, you cannot change this setting. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box.
  • Page 117: Change The Wifi Security Option

    Your router comes with preset WPA2 or WPA security. The password that you enter to connect to your network is unique to your router and is on the router label. NETGEAR recommends that you use the preset security, but you can change the settings. NETGEAR recommends that you do not disable security.
  • Page 118: Set Up A Guest Network

    AC1750 Smart WiFi Router The WPA2 options use the newest standard for the strongest security, but some older computers and wireless devices cannot use WPA2. By default, the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button is selected so that new or old computers and wireless devices can connect to the WiFi network by using either WPA2 or WPA security.
  • Page 119 Select a radio button for a security option. The WPA2 options use the newest standard for the strongest security, but some older computers and wireless devices cannot use it. NETGEAR recommends that you select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button. This setting protects your WiFi network and lets computers and wireless devices connect to the WiFi network by using either WPA2 or WPA security.
  • Page 120: How The Router Manages Wifi Clients

    AC1750 Smart WiFi Router How the Router Manages WiFi Clients A WiFi client is any computer or WiFi device that connects to the router’s WiFi network. The router uses airtime fairness and implicit beamforming to manage its wireless clients. These features are enabled by default, but you can disable them.
  • Page 121: Control The Wireless Radios

    AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays.
  • Page 122: Set Up A Wireless Schedule

    AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. Select or clear the Enable Wireless Radio check boxes in the 2.4 GHz and 5 GHz sections.
  • Page 123: Specify Wps Settings

    AC1750 Smart WiFi Router The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. Click the Add a new period button. Use the menus, radio buttons, and check boxes to set up a period during which you want to turn off the wireless signal.
  • Page 124: Set Up The Router With An Existing Router Or Gateway

    In router mode, the only device that can be connected to your existing gateway is your new NETGEAR router. You must connect all of your devices to the new NETGEAR router. If your existing gateway includes a WiFi function, disable it.
  • Page 125 Select the Help Me Choose radio button or Let Me Choose radio button: • Help Me Choose. If you select the Help Me Choose radio button, NETGEAR genie asks you a few questions to determine if you should set the router in router mode or access point mode.
  • Page 126: Use The Router As A Wireless Access Point

    AC1750 Smart WiFi Router Use the Router as a Wireless Access Point You can set up the router to run as an access point (AP) on the same local network as another router or gateway. To set up the router as an AP after you set up your Internet: ...
  • Page 127: Set Up The Router In Bridge Mode

    NETGEAR recommends that you use different wireless settings on each router. You can also turn off the wireless radio on the other router or gateway and use the R6400v2 router only for wireless client access. Click the Apply button. The IP address of the router changes, and you are disconnected.
  • Page 128 AC1750 Smart WiFi Router • Connect multiple devices like NAS, Smart TV, NeoTV, Blu-ray player, and game consoles at gigabit WiFi speeds using a WiFi link. • Avoid the need for separate WiFi adapters for each device. For example, you can install the first router in a room like a home office where your Internet connection is located, then set up the second router in bridge mode.
  • Page 129 AC1750 Smart WiFi Router Click the setup bridge mode wireless settings button. Specify the settings of the other router to which this router will connect: a. Select the wireless network frequency (2.4 GHz or 5 GHz). For 802.11ac mode, select 5 GHz. b.
  • Page 130: Chapter 11 Manage Your Network

    Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Update the Router Firmware • Change the admin Password • Recover the admin Password • View Router Status •...
  • Page 131: Update The Router Firmware

    AC1750 Smart WiFi Router Update the Router Firmware The router firmware (routing software) is stored in flash memory. You might see a message at the top of the genie screens when new firmware is available. You can respond to that message to update the firmware, or you can check to see if new firmware is available, and to update your product.
  • Page 132: Recover The Admin Password

    Your changes take effect. Recover the admin Password NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.
  • Page 133 AC1750 Smart WiFi Router To set up password recovery:  Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 134: View Router Status

    AC1750 Smart WiFi Router View Router Status To view router status and usage information:  Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 135: Check The Internet Connection Status

    AC1750 Smart WiFi Router • Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the page displays the following: Status. The link status of the port. TxPkts. The number of packets transmitted on this port since reset or manual clear.
  • Page 136: View And Manage Logs Of Router Activity

    AC1750 Smart WiFi Router In the Internet Port pane, click the Connection Status button. The following information displays: • IP Address. The IP address that is assigned to the router. • Subnet Mask. The subnet mask that is assigned to the router. •...
  • Page 137: Monitor Internet Traffic

    AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Administration > Logs. The Logs page shows the following information: •...
  • Page 138 AC1750 Smart WiFi Router Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Traffic Meter. Scroll to view more settings Select the Enable Traffic Meter check box.
  • Page 139: Create Custom Static Routes

    AC1750 Smart WiFi Router Click the Apply button. The Internet Traffic Statistics section helps you to monitor the data traffic. To update the Traffic Statistics section, click the Refresh button. To display more information about the data traffic on your router and to change the poll interval, click the Traffic Status button.ata traffic on your router and to change the poll interval, click the Traffic Status button.
  • Page 140: Edit A Static Route

    AC1750 Smart WiFi Router Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. Click the Add button.
  • Page 141: Delete A Static Route

    AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays.
  • Page 142: Manage The Router Configuration File

    AC1750 Smart WiFi Router To view devices on the network:  Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 143: Back Up Settings

    AC1750 Smart WiFi Router Back Up Settings To back up the router’s configuration settings:  Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 144: Erase The Current Configuration Settings

    AC1750 Smart WiFi Router Click the Restore button. The file is uploaded to the router and the router reboots. WARNING: Do not interrupt the reboot process. Erase the Current Configuration Settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the router to a different network.
  • Page 145 AC1750 Smart WiFi Router To set up remote management:  Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 146: Remotely Access Your Router Using The Genie App

    Update the Router Firmware on page 131. To download the latest genie app for your computer or mobile device, visit www.NETGEAR.com/genie. For more information about how to set up remote access using the genie app, visit http://kb.netgear.com/app/answers/detail/a_id/26253/. Manage Your Network...
  • Page 147: Chapter 12 Use Vpn To Access Your Network

    Use VPN to Access Your Network This chapter includes the following sections: • Set Up a VPN Connection • Specify VPN Service in the Router • Install OpenVPN Software on Your Computer • Use VPN to Access the Router’s USB Drive and Media •...
  • Page 148: Set Up A Vpn Connection

    To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your Internet account, the VPN can use that IP address to...
  • Page 149: Specify Vpn Service In The Router

    Select the Enable VPN Service check box. By default, the VPN uses the UDP service type and uses port 12974. If you want to customize the service type and port, NETGEAR recommends that you change these settings before you install the OpenVPN software.
  • Page 150 AC1750 Smart WiFi Router To install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. Click the Next button. Read the License Agreement and click the I Agree button. Leave the check boxes selected as shown, and click the Next button. To specify the destination folder, click the Browse button and select a destination folder.
  • Page 151: Use A Vpn Tunnel

    VPN tunnel from your computer to your router over the Internet. For the VPN tunnel to work, the local LAN IP address of the remote R6400v2 router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected.
  • Page 152 AC1750 Smart WiFi Router To open a VPN tunnel:  Launch the OpenVPN application with administrator privileges. The OpenVPN icon displays in the Windows taskbar. Tip: You can create a shortcut to the VPN program, then use the shortcut to access the settings and select the run as administrator check box.
  • Page 153: Use Vpn To Access The Router's Usb Drive And Media

    If the icons do not display, click the Refresh button to update the page. If the local LAN and the remote LAN are using the same IP scheme, the remote R6400v2 icon does not display in the Media Devices and Network Infrastructure sections.
  • Page 154: Block Vpn Client Internet Access In The Router

    AC1750 Smart WiFi Router To allow VPN clients to use your home Internet service:  Launch an Internet browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 155: Use A Vpn Tunnel To Access Your Internet Service At Home

    AC1750 Smart WiFi Router Select ADVANCED > Advanced Setup > VPN Service. The VPN page displays. Select the Enable VPN Service radio button. Scroll down to the Clients will use this VPN connection to access section, and select the Home Network only radio button. This is the default setting.
  • Page 156: Chapter 13 Specify Internet Port Settings

    Specify Internet Port Settings You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Set Up Port Forwarding to a Local Server •...
  • Page 157: Set Up Port Forwarding To A Local Server

    AC1750 Smart WiFi Router Set Up Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
  • Page 158: Add A Custom Port Forwarding Service

    AC1750 Smart WiFi Router The service displays in the menu. Add a Custom Port Forwarding Service To add a custom service:  Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups.
  • Page 159: Edit A Port Forwarding Service

    AC1750 Smart WiFi Router Specify the internal ports by one of these methods: • Leave the Use the same port range for Internal port check box selected. • Type the port numbers in the Internal Starting Port and Internal Ending Port fields. Type the IP address in the Internal IP address field or select the radio button for an attached device listed in the table.
  • Page 160: Application Example: Make A Local Web Server Public

    AC1750 Smart WiFi Router Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. Leave the Port Forwarding radio button selected as the service type.
  • Page 161: Set Up Port Triggering

    AC1750 Smart WiFi Router The router changes the destination in the message to IP address 192.168.1.123 and sends the message to that computer. Your web server at IP address 192.168.1.123 receives the request and sends a reply message to your router. Your router performs Network Address Translation (NAT) on the source IP address, and sends the reply through the Internet to the computer or wireless device that sent the web page request.
  • Page 162: Enable Port Triggering

    AC1750 Smart WiFi Router The Port Forwarding/Port Triggering page displays. Select the Port Triggering radio button. Click the Add Service button. In the Service Name field, type a descriptive service name. In the Service User menu, select Any, or select Single address and enter the IP address of one computer: •...
  • Page 163: Application Example: Port Triggering For Internet Relay Chat

    AC1750 Smart WiFi Router Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. Select the Port Triggering radio button. Clear the Disable Port Triggering check box. If this check box is selected, the router does not use port triggering even if you specified port triggering settings.
  • Page 164 AC1750 Smart WiFi Router The IRC server sends a return message to your router using the NAT-assigned source port (for example, port 33333) as the destination port and sends an “identify” message to your router with destination port 113. When your router receives the incoming message to destination port 33333, it checks its session table to see if a session is active for port number 33333.
  • Page 165: Chapter 14 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems that might occur in your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...
  • Page 166: Quick Tips

    AC1750 Smart WiFi Router Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you must restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router. Plug in the modem and turn it on. Wait two minutes. Turn on the router and wait two minutes.
  • Page 167: Troubleshoot With The Leds

    Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet. • Check that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware.
  • Page 168: Leds Never Turn Off

    172. If the error persists, this might indicate a hardware problem. Contact technical support at www.netgear.com/support. Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following: •...
  • Page 169: Cannot Access The Internet

    Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your NETGEAR behind an existing router in your network, use bridge mode or set up the router as an access point.
  • Page 170: Troubleshoot Pppoe

    AC1750 Smart WiFi Router • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name in the Internet Setup page. • Your ISP allows only one Ethernet MAC address to connect to Internet and might check for your computer’s MAC address.
  • Page 171: Troubleshoot Internet Browsing

    AC1750 Smart WiFi Router The ADVANCED Home page displays. In the Internet Port pane, click the Connection Status button. The Connection Status window opens. Check the Connection Status window to see if your PPPoE connection is up and working. If the router is not connected, click the Connect button. The router continues to attempt to connect indefinitely.
  • Page 172: Wireless Connectivity

    AC1750 Smart WiFi Router • Click the Refresh or Reload button in the web browser. It is possible that the changes occurred, but the old settings might be in the web browser’s cache. Wireless Connectivity If you are experiencing trouble connecting wirelessly to the router, try to isolate the problem: •...
  • Page 173: Test The Path From Your Computer To A Remote Device

    AC1750 Smart WiFi Router In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net Click the OK button. You see a message like this one: Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from <...
  • Page 174 AC1750 Smart WiFi Router your computer Network Control Panel. Verify that the IP address of the router is listed as the default gateway. • Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device.
  • Page 175: Appendix A Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications...
  • Page 176: Factory Settings

    AC1750 Smart WiFi Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets, and returns to the factory configuration settings shown in the following table.
  • Page 177 AC1750 Smart WiFi Router Table 3. Factory default settings (continued) Feature Default behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK [AES] Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 6 until region selected Operating mode...
  • Page 178: Technical Specifications

    AC1750 Smart WiFi Router Technical Specifications Table 4. R6400v2 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input •...

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