Paging; Automatic Call Distribution - VTech Eris Terminal VSP715A User Manual

Using the Phone

Paging

Your phone supports two types of paging: server-based paging and multicast
paging. An incoming page may interrupt any active calls you are on, depending
on how your system administrator has configured the paging function.
To send a server-based page:
1. Press the programmable key assigned as the Page key.
Your phone will dial out the Page Feature Access Code.
2. Follow the voice prompts to page.
To send a multicast page:
1. Press the programmable key assigned as the Multicast Page key.
You will hear a paging tone before your phone broadcasts a page to the
assigned paging zone.
2. Press
End

Automatic Call Distribution

If you are subscribed to Automatic Call Distribution (ACD), pressing the ACD key
will display the ACD State Menu:
To set your ACD state:
1. Press the programmable key assigned as the ACD key.
The ACD State list menu appears.
2. Press p or q to select the desired state, and then press MENU/SELECT.
If you select "Unavailable", then you will have the option of entering a reason
code.
â
â
to terminate the page.
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